1 evaluation of training programmes

8/9/2019 1 Evaluation of Training Programmes

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EVALUATION OF TRAININGEVALUATION OF TRAINING

PROGRAMMESPROGRAMMES

ININ

Pearl Beverages Ltd., (PEPSI)Pearl Beverages Ltd., (PEPSI)

NADIMPALEM, YEDLAPADU,NADIMPALEM, YEDLAPADU,GUNTUR DISTRICTGUNTUR DISTRICT


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INTRODUCTIONINTRODUCTION

Human resource management is ratherHuman resource management is ratherdifficult to say spontaneously whatdifficult to say spontaneously what

management means, though we havemanagement means, though we havestudied a course in - management. But itstudied a course in - management. But itis necessary to recalls what managementis necessary to recalls what managementis before studying human resourceis before studying human resource

management.management.


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DEFINITIONDEFINITION

"According to LEON C.MEGGINSON""According to LEON C.MEGGINSON"

The term human resource can be thought of asThe term human resource can be thought of as"The total knowledge, skills, creative abilities,"The total knowledge, skills, creative abilities,

talents, and aptitudes of an organizations,talents, and aptitudes of an organizations,workforce, as well as the value, altitudes andworkforce, as well as the value, altitudes andbenefits of the individual involved". .benefits of the individual involved". .

According to Prof. Jucius, human resourcesAccording to Prof. Jucius, human resources

refer torefer to a whole consisting of inter-related,a whole consisting of inter-related,interdependent, and interactinginterdependent, and interactingphysiological, psychological, sociologicalphysiological, psychological, sociologicaland enthical components.and enthical components.


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Objectives of the studyObjectives of the study

To study the training and development programsTo study the training and development programsconducted by pearl Beverages ltd.conducted by pearl Beverages ltd.

To analyze the impact of training and development onTo analyze the impact of training and development onorganizational effectiveness.organizational effectiveness.

To determine the basis on which training is provided.To determine the basis on which training is provided.To examine the training for Technical, Marketing andTo examine the training for Technical, Marketing andNon technical Employees at Pearl Beverages.Non technical Employees at Pearl Beverages.

To know the effectiveness of Training Department inTo know the effectiveness of Training Department inthe achievement of the company goals.the achievement of the company goals.

To know the impact of the training on the performanceTo know the impact of the training on the performanceof the employees in PEPSI.of the employees in PEPSI.

To identify drawbacks in Training and DevelopmentTo identify drawbacks in Training and Developmentprograms in PEPSI.programs in PEPSI.


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Methodology of the StudyMethodology of the Study

A methodology is a system of principles practices andA methodology is a system of principles practices andprocedures applied to a specific branch of knowledgeprocedures applied to a specific branch of knowledgeand it can also be described as the method of achievingand it can also be described as the method of achievingobjectives:objectives:

Primary sourcePrimary sourceSurvey method was adopted to collect the data. SurveySurvey method was adopted to collect the data. Surveymethod is concerned with describing, recording,method is concerned with describing, recording,analysing questionnaire & interpreting existinganalysing questionnaire & interpreting existingconditions, the organization through a structuredconditions, the organization through a structuredquestionnaire. The data was collected from thequestionnaire. The data was collected from theemployees towards training & development programemployees towards training & development programadopted by pearl beverages ltd.adopted by pearl beverages ltd.


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Structured questionnairesStructured questionnaires

Scientifically structured questionnaire can be given toScientifically structured questionnaire can be given torespondent.respondent.

These are of two typesThese are of two types

Translate research objectives into specific questions,Translate research objectives into specific questions,

It must motivate respondent to cooperate with the surveyIt must motivate respondent to cooperate with the surveyand furnish correct Informationand furnish correct Information

Secondary sourceSecondary source

The Secondary data is collected form various sourcesThe Secondary data is collected form various sourcesavailable with the organization like organizationalavailable with the organization like organizationalcompany profiles, broachers, records & websites, newscompany profiles, broachers, records & websites, newspapers, magazines and websites of pearl beverages ltd.papers, magazines and websites of pearl beverages ltd.


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Sample sizeSample size

It constitutes the number of respondents to theIt constitutes the number of respondents to thestudy.study.

Thus 150 employees are the sample size taken.Thus 150 employees are the sample size taken.

Sampling procedureSampling procedure

Sample random sampling.Sample random sampling.

Research instrumentResearch instrument

Personal interviews with the aid of structuredPersonal interviews with the aid of structuredquestionnaire. The data used in the project isquestionnaire. The data used in the project isattained through both Primary and Secondaryattained through both Primary and Secondaryresearch.research.


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Limitations of the study:-Limitations of the study:-

The study was confined to pearlThe study was confined to pearlbeverages ltd, Nadimpalem, Guntur.beverages ltd, Nadimpalem, Guntur.

The data was collected form limitedThe data was collected form limited

number of employees only.number of employees only.Duration of the study is limited to 2Duration of the study is limited to 2months.months.

Some employees were not interested toSome employees were not interested tospend enough time to fill up thespend enough time to fill up thequestionnaire.questionnaire.


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Industry ProfileIndustry Profile

Industry ProfileIndustryProfile

A drink or beverage is a specifically prepared for an humanA drink or beverage is a specifically prepared for an humanconsumption in addition to basic needs. New Age beverages are notconsumption in addition to basic needs. New Age beverages are notas new as they once were but they are getting better with age,as new as they once were but they are getting better with age,

reaching sales of 3.4 billion in 2004. This all new Packaged Factsreaching sales of 3.4 billion in 2004. This all new Packaged FactsMarket Trend: New Age Non-Carbonated Beverages looks at thisMarket Trend: New Age Non-Carbonated Beverages looks at thisgrowing market with exciting functional and intriguing emotionalgrowing market with exciting functional and intriguing emotionalbenefits. Health and wellness continue to shape consumer choice inbenefits. Health and wellness continue to shape consumer choice inthe New Age non-carbonated beverages. From the boutique andthe New Age non-carbonated beverages. From the boutique andorganic stores, the New Age non-carbonated beverages have madeorganic stores, the New Age non-carbonated beverages have madetheir way into mainstream retail channels. The Packaged Factstheir way into mainstream retail channels. The Packaged Facts

Market Trends: New Age Non-Carbonated Beverages covers theMarket Trends: New Age Non-Carbonated Beverages covers thefollowing: Energy Drinks/Infused Water Fruit Juices and Drinksfollowing: Energy Drinks/Infused Water Fruit Juices and DrinksDairy & Dairy Substitutes Bottled/Canned TeasDairy & Dairy Substitutes Bottled/Canned Teas


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COMPANY PROFILECOMPANY PROFILEPROFILE OF PEPSICO INTERNATIONALPROFILE OF PEPSICO INTERNATIONAL

Pepsi is a world leader in convenient foods and beverages, withPepsi is a world leader in convenient foods and beverages, withrevenues of about $28 billions and over 145,000 employees. Therevenues of about $28 billions and over 145,000 employees. Thecompany consists of the snack businesses of FRITO-LAY northcompany consists of the snack businesses of FRITO-LAY north

America, and FRITO-LAY international, the beverages business ofAmerica, and FRITO-LAY international, the beverages business ofPepsicola north America, GATORADE / TROPICANA north AmericaPepsicola north America, GATORADE / TROPICANA north Americaand PepsiCo beverages international, and QUAKER foods northand PepsiCo beverages international, and QUAKER foods northAmerica, manufacturer and marketer of ready to eat cereals andAmerica, manufacturer and marketer of ready to eat cereals andother food products. PepsiCo brands are territories. Many pepsiCo'sother food products. PepsiCo brands are territories. Many pepsiCo'sbrand are over 100 years old, but the corporation is young. PepsiCobrand are over 100 years old, but the corporation is young. PepsiCowas founded in 1965 through the merger ofwas founded in 1965 through the merger of pepsi -colapepsi -cola andand

frito-lay. Tropicana was acquired in 1998 and pepsi-colafrito-lay. Tropicana was acquired in 1998 and pepsi-colamerged with the quaker at company, including gatorade, in 2001.merged with the quaker at company, including gatorade, in 2001.PepsiCo success is the result of superior products, high standardsPepsiCo success is the result of superior products, high standardsof performance, distinctive competitive strategies and highof performance, distinctive competitive strategies and highintegrative of our people.integrative of our people.


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FINDINGSFINDINGSfollowing are the findingsfollowing are the findings

Most of the employees are aware of the Training programmes being conducted at PEPSI and areMost of the employees are aware of the Training programmes being conducted at PEPSI and areshowing genuine interest in attending them.showing genuine interest in attending them.

Time allotted for training sessions is insufficient as the purpose of training is sometimes notTime allotted for training sessions is insufficient as the purpose of training is sometimes notachieved.achieved.

The employees have expressed their dissatisfaction over the allowances given during trainingThe employees have expressed their dissatisfaction over the allowances given during trainingsessions.sessions.

Training enables the new recruits to handle their tasks more effectively.Training enables the new recruits to handle their tasks more effectively.

Almost all the respondents felt that there is an improvement in work after completion of trainingAlmost all the respondents felt that there is an improvement in work after completion of trainingThe employees strongly believe that proper training increases employee morale and job satisfaction.The employees strongly believe that proper training increases employee morale and job satisfaction.

It was found that Training fosters authenticity, openness and trust among one and another.It was found that Training fosters authenticity, openness and trust among one and another.

The faculty are highly qualitative and the subject matter is relevant in the training sessions conductedThe faculty are highly qualitative and the subject matter is relevant in the training sessions conductedat PEPSI.at PEPSI.

9. There is an improvement in superior subordinate relationship after9. There is an improvement in superior subordinate relationship after

attending the training programme..attending the training programme..

10. Time duration of few programmes like health education and computer10. Time duration of few programmes like health education and computer

classes are not up to the mark.classes are not up to the mark.

11. The training programmes in PEPSI are enabling employees to11. The training programmes in PEPSI are enabling employees toovercome fear and stress.overcome fear and stress.


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SUGGESTIONSSUGGESTIONS

The training program should be designed inThe training program should be designed insuch way that practical and live projects aresuch way that practical and live projects arealso a part of the course content.also a part of the course content.

The organization should be more careful whileThe organization should be more careful whilefixing the time schedule for trainingfixing the time schedule for trainingprogrammes as most of the employeesprogrammes as most of the employeesexpressed that time is insufficient.expressed that time is insufficient.

Steps should be taken to increase specialSteps should be taken to increase specialallowance given during training so as toallowance given during training so as tomotivate employees to participate activelymotivate employees to participate activelyduring training sessions.during training sessions.


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The endThe end


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1 evaluation of training programmes

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