© 2009 ibm corporation1 telco, media, entertainment and consumer electronics companies face an...

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© 2009 IBM Corporation 1 Telco, media, entertainment and consumer electronics companies face an overlapping set of challenges and opportunities Companies have strategic alternatives to consider through innovation, collaboratio n and insight Growth in new services will continue to have unexpected consequences Value shifts continue to be significant among content, distribution , and device industries

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© 2009 IBM Corporation1

Telco, media, entertainment and consumer electronics companies face an overlapping set of challenges and opportunities

Companies have strategic alternatives to

consider through

innovation, collaboration and insight

Growth in new services will continue to

have unexpected

consequences

Value shifts continue to be

significant among content,

distribution, and device industries

© 2009 IBM Corporation2

Media and Telecommunications industries continue to fragment with winning and losing segments becoming clearer

Sources: Veronis Suhler Communications Forecast, PwC Global Media Outlook 2009 – 2013, IBM Analysis

US Media Projected Audience and Revenue Growth

Size of bubble = 2008 revenues

Industry Challenges

• Ad-supported new distribution platforms not offsetting analog losses

• Consumer behavior outpaces suppliers

• Contention between audience fragmentation and quality programming

• Value shifts to device manufacturers as connected services become the norm

Home Video

Newspaper

Pay TV

Online Advertising

Video Gaming

Radio

Magazine

ConsumerBook

Box Office

Broadcast TV

Music

-15%

-10%

-5%

0%

5%

10%

15%

-15% -10% -5% 5% 10% 15%

2008 – 2012 (E) Revenue Growth

200

8 –

20

12 (

E)

Tim

e /

Use

r G

row

th

25%

Mobile Advertising

Pay TV Advertising

© 2009 IBM Corporation3

Media and Telecommunications industries continue to fragment with winning and losing segments becoming clearer

Global Telecommunications Projected Penetration and Revenue Growth

Mobile Content

Mobile Broadband

Fixed Broadband

M2M

Fixed Voice

-10%

10%

20%

30%

-5% 0% 5% 10% 15% 20% 35%

2008 - 2012 (E) Revenue Growth

200

8 –

20

12 (

E)

Pen

etr

ati

on

Gro

wth

Mobile Voiceand SMS

IPTV

Size of bubble = 2008 revenuesSources: iDATE, PwC Global Media Outlook 2009 – 2013, IBM Analysis

Industry Challenges

Service/device saturation and competition from low cost or free alternatives

Maintaining wireless ARPU while growing broadband, adjacent, and vertical services

Investments seem to undervalue the threat of IP players

© 2009 IBM Corporation4

Unique monthly visitors grew from 475,000 to 55 million in the last 18 months

Twitter Revenue to date = $0

“Twitter has had the single greatest impact on making or breaking a movie since the adventof television.”

Michael Lynton, CEO Sony Pictures

Growth of new services are creating some unexpected consequences

Sources: Economist Media Convergence, MPAA Movie Analysis, web site searches, IBM Analysis

Traffic is exploding….

Revenue is minimal….

The impact is real….

© 2009 IBM Corporation5

Hulu has more monthly unique viewers than the top two largest US cable operators combined

Traffic is exploding….

Online revenues/thousand viewers estimated at 1/10th of Broadcast

Revenue is minimal….

“An entire generation is growing up, if we don’t figure out how to change their behavior so it respects copyright and subscription revenue on the part of distributors, we’re going to wake up and see cord cutting.“

Steve Burke, COO Comcast

Source: D7 summit, CTAM 2009 Summit, UBS Pay TV analysis, LA Times, IBM analysis

Growth of new services are creating some unexpected consequences

The impact is real….

© 2009 IBM Corporation6

Traffic is exploding….

Skype 2008 revenues ~ $550MSkype has 8% volume share, but less than 1% of revenue

The impact is real….

In 2008, Skype, Ltd. became the world’s largest provider of international voice, with 33 Billion minutes

Source: TeleGeography, Financial Times, Wired Magazine, IBM analysis

“Google is saying it wants to be the world’s communication hub, and hundreds of companies — ranging from mobile phone operators to Skype to Microsoft better be listening.”

Wired Magazine

Growth of new services are creating some unexpected consequences

Revenue is minimal….

© 2009 IBM Corporation

We will discuss alternative strategies around innovation, collaboration and insight during the next two days

7

Innovation InsightCollaboration

Develop programming content to align costs with consumer willingness to pay

Acquire content to protectexisting distribution assets

Create flexible pricing and distribution models to match consumer preferences

Source: IBM analysis

Succeeding in the new economic environment

© 2009 IBM Corporation

We will discuss alternative strategies around innovation, collaboration and insight during the next two days

8

Innovation InsightCollaboration

Create product/ service exclusivity

Create apps platform for innovation and value creation

Incorporate use of shared services within and across an organization

Enable cross-device content portability DECE

Source: IBM analysis

Succeeding in the new economic environment

© 2009 IBM Corporation

We will discuss alternative strategies around innovation, collaboration and insight during the next two days

9

Succeeding in the new economic environment

Innovation InsightCollaboration

Maximize transactionintelligence

Focus on personalized,self programmed experience

Outsource idea generation

Source: IBM analysis