zoom webinar tips and notes
TRANSCRIPT
Gurdesh Bedi, MD, FAANAllen Gee, MD, PhD, FAANMelissa Reider-Demer, DNP, MN, CNPMark Mintz, MD, FAAN, FAES
Key Considerations for Reopening a Neurology Practice
Slide 1© 2020 American Academy of Neurology
Zoom Webinar Tips and Notes
Slide 2
• Audio: All lines have been muted• Technical Problems: Please use the “Chat” • Content Questions: Please submit
questions for the panelists using the Q&A button. Time has been allotted for Q&A at the end of the presentation
• Please fill out the post-webinar survey• The recording and slides will be available
on AAN.com on Friday, May 15th
© 2020 American Academy of Neurology
Questions for
Panelists
Technical questions
Slide 3
Today’s Presenters
© 2020 American Academy of Neurology
Gurdesh Bedi, MD, FAAN• Director of Medical Specialties, Medical Director
of Kinisi Institute for Movement at St Croix Regional Medical Center – MN/WI
• Member of AAN Coding and Payment Policy Subcommittee
Allen Gee, MD, PhD, FAAN• Founder of Frontier NeuroHealth – Cody, WY• Member of AAN Medical Economics and Practice
Committee and AAN Quality Committee
Melissa Reider-Demer, DNP, MN, CNP • Multidisciplinary Nurse Practitioner and Acute
Care Lead at UCLA• Inpatient General Neurology and Operations
Quality Officer• Member of the AAN Care Delivery Subcommittee
Mark Mintz, MD, FAAN• Chief Medical Officer and Founder of NeurAbilities
Healthcare – NJ/PA • Member of the AAN Care Delivery Subcommittee
Slide 4
Overview
© 2020 American Academy of Neurology
• Key Considerations for Reopening▪ General Operations▪ Safety - PPE, Cleaning▪ Scheduling▪ Workforce▪ Testing▪ Patients
• Q&A Session
Slide 5
Disclaimer
This content is made available for voluntary, informational purposes and does not constitute medical or legal advice. The
views and opinions expressed do not necessarily reflect those of the American Academy of Neurology.
Slide 8
General Operations• Remain flexible and strategic• Consult with federal, state and local guidance regularly• Evaluate your local situation and data before reopening• Open your neurology practice gradually• Continue practicing telemedicine as appropriate• Update your professional liability carrier of your reopening• Develop a plan to prepare for and manage future closings
Photo: Web PT
Slide 9
General Operations
Source: St Croix Regional Medical Center, WI
• Consider defining an institutional COVID-19 risk and operational level framework based on the following:
▪ COVID-19 activity in local/regional area
▪ Surge indicators in state– Hospitalizations, ICU
admissions
▪ PPE, supplies, staff, other resources
▪ Regulatory and other guidance
Slide 10
Individual Patient Decision-MakingA patient should be seen in person if the equation below favors a positive value; i.e., the risk of not intervening is greater than the risk of COVID-19 transmission and infection for a given patient.
Source: https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/groups-at-higher-risk.html
Slide 11
Safety• Establish a safe and effective patient screening and scheduling protocol• Assess and secure appropriate PPE and supplies• Develop practice protocol for sanitizing patient rooms and common areas• Minimize contact, maintain physical distance• Ensure practice supplies including medications are available and safe for use• Consult with building management on safety guidelines for tenants
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Slide 12
Scheduling• Develop a system to determine which patients
should be seen in person versus telemedicine, based on community and patient risk factors
• Implement pre-visit screening for in-person patient appointments
• Assess how scheduling of procedures will affect PPE, sanitization, and maximal scheduling capacity
• Extend practice hours to accommodate safety and cleaning protocols, maintain overall patient volumes▪ Early morning, evening, weekend hours
Slide 13
Workforce• Develop staff policies for returning to work• Comply with federal guidance if a staff
member contracts COVID-19▪ CDC, OSHA
• Discuss changes to providers and support staff ability to return to work
• Establish frequent and open communication with staff
Slide 14
Personal Protective Equipment (PPE)• Hand Hygiene
▪ Before and after using PPE• Develop training/protocols for staff and patients
▪ When and what PPE to use▪ Proper placement, use, removal, disposal▪ Cleaning and disinfecting reusable PPE
• Obtain PPE▪ Prioritize/ration PPE for HCP serving high-risk patients▪ Use of equivalent or substitute PPE▪ Identify sellers and other sources
Photo: CDC
Slide 15
Types of PPE• Filtering Facepiece Respirators
▪ N95 or equivalent (FFP2, KN95, P2, DS2, Korea 1st class)
• Facemask▪ Acceptable alternative, disposable▪ Cloth masks are not PPE for HCP
• Eye protection: Face shield and/or goggles• Gloves: Disposable, clean, non-sterile• Isolation Gowns• Head and shoe covers
Slide 16
Cleaning• Clean equipment and high touch
surfaces often
• Use soap and water to clean surfaces prior to disinfection
• Disinfect surfaces and equipment▪ Wear gloves▪ Ensure adequate ventilation▪ Maintain adequate supply of cleaning
solutions
• Water/Disinfection Bleach▪ Use 4:1 solution▪ Each batch is effective for 24 hours▪ Leave on surface for one minute▪ Wipe clean ▪ 70% alcohol solution: evaporates
▪ Soft Surfaces: soap and water; EPA-approved household disinfectants
▪ Electronics: wipeable covers; 70% alcohol wipes
Slide 17
COVID-19 Testing• Useful for epidemiological studies• Necessary for mitigation and contact tracing• Necessary for hospitals and high-risk facilities• Necessary for medical/surgical treatment decisions• Community-based ambulatory health care facilities
▪ No direct federal guidance▪ Variable state/local guidance▪ As availability and accuracy of viral rapid tests improves, guidance may
change
This Photo by Unknown Author is licensed under CC BY-SA
Slide 18
Communication with Patients• Set expectations, reduce fear, stay positive• Communicate types of visits available• Discuss safety and care plans with patients• Develop a plan for patients who are uninsured
or previously insured• Maintain detailed documentation for all patients
▪ Consider obtaining consents
Slide 19
AAN Resources• COVID-19 Neurology Resource Center
▪ AAN.com/COVID19• Reopening Your Practice Resources
▪ AAN.com/reopening• Telemedicine Resources
▪ AAN.com/telehealth
• Financial Support Resources▪ AAN.com/view/practiceresources
• Have practice questions? ▪ Email the AAN: [email protected]