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This user manual describes how to use and set up ZiLog.

Please read this user manual carefully before operating your device and keep it for future

reference.

It contains information required to install, configure and use your device.

If you have any questions about this manual or device, please contact us.

※ User manual can be modified without notification for improvement.

※ Unauthorized copying and distribution is a violation of law.

※ ZiLog is a registered trademark of IR-Link.

※ Publishing date: July 1, 2012

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1. Preface ................................................................................................................................. 3

1.1. Structure .................................................................................................................... 3

1.2. Safety Information .................................................................................................... 3

1.3. Usage Information .................................................................................................... 3

2. Introduction ........................................................................................................................ 3

2.1. About Your Device ................................................................................................... 3

2.2. Check List .................................................................................................................. 4

3. Description .......................................................................................................................... 4

3.1. Front View ................................................................................................................. 4

3.2. Top / Bottom View ................................................................................................... 4

3.3. LED and Button ........................................................................................................ 5

4. Setting .................................................................................................................................. 6

4.1. Network ..................................................................................................................... 6

4.2. Web Setting ............................................................................................................... 6

5. PC Program ....................................................................................................................... 12

5.1 INSTALLATION ................................................................................................... 12

5.2 PROGRAM OPERATION .................................................................................... 15

6. Main Features .................................................................................................................. 19

6.1 AUTOMATIC RECORDING ................................................................................ 19

6.2 MANUAL RECORDING ...................................................................................... 19

6.3 FTP TRANSMISSION ........................................................................................... 19

6.4 RECORDING FILE NAME ................................................................................... 20

6.5 SUPPORTABLE CODEC FILE NAME ................................................................ 20

6.6 INTERNAL MEMORY.......................................................................................... 21

6.7 RECORDING CAUTION ..................................................................................... 21

6.8 ERROR AND COUNTERMEASURE .................................................................. 21

7. Upgrade ............................................................................................................................ 23

8. Specifications ................................................................................................................... 24

8.1 ZiLog ........................................................................................................................ 24

8.2 PC program(PC application program) .................................................................. 25

Contents

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1. Preface

This manual helps you learn about your device.

1.1. Structure

• Preface: Information that you have to know before operating your device

• Introduction: An overview of your device

• PC program: Instructions how to playback recordings and manage recording.

• Usage: Instructions how to use your device

1.2. Safety Information

• Unplug power cord when not in use for long time.

• Do not use damaged power cord or loose outlet plug. This may cause electric shock,

short circuit or fire.

• Do not use AC adaptors other than an exclusive adaptor for your device

• Do not disassemble your device and power adaptor.

• Do not use the device with a wet hand. Doing so may cause an electric shock to you or

damage to the device.

1.3. Usage Information

• Do not remove the sticker from the device. It can cause difficulty of A/S.

• Make sure that you know how to update the firmware when you do it. If the device is

turned off during updating, it can cause a serious problem.

• Do not use harsh chemicals, cleaning solvents, or string detergents to clean the device.

Wipe it with a soft cloth.

• Do not expose your device to dust, dirt, or sand.

• Do not drop, knock, or shake the device. Rough handling can break internal circuit

boards.

2. Introduction

2.1. About Your Device

ZiLog is a smart IP recorder, adapting SIP(Session Initiation Protocol) technology and

collecting more various information than PSTN recorders. Moreover, it can save

recording files to USB memory or FTP server so it helps users manage recording data

more conveniently and safely.

ZiLog will be your most advanced communication partner with best sound quality and

additional information because we can assure you that ZiLog is a very cost-effective

solution under any network environment.

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2.2. Check List

⦁ Device – 1EA

⦁ Ethernet cable – 1EA (UTP cable, Direct, Length 70cm)

⦁ USB flash memory – 1EA (Program and user manual are included)

⦁ AC Adaptor – 1EA (Input: 110~240V, Output: DC5V, 1A)

※ The included items can be changed without notice.

3. Description

3.1. Front View

3.2. Top View / Bottom View

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3.3. LED and Button

LED State

Action State

LED1

(Blue)

Light on Power on

Blink When abnormal action is detected after power on

LED2

(Green, Red)

Light on(R) Automatic mode

Blink(R) On recording(Automatic mode)

Light on(G) Manual mode

Blink(G) On recording(Manual mode)

LED3

(Green, Red)

Light on(G) USB device detection complete

Blink (G) On Recording. Writing data on USB flash memory.

Blink (R) Free space of USB flash memory is less than 30MB

※LED status change during booting

<LED1 on off LED1 Blinking after about 10 seconds>

LEDs are off when your device is just booted. The LED1 starts blinking after about 10

seconds, which means that the device is configuring network environment.

<LED1 on after LED1 Blinking LED2 on>

Once IP address is acquired, LED1’s Blinking stops and then LED1 keeps its status on.

When additional required information is acquired, LED2 turns on too. Only when both

LED1 and LED2 are on, recording is possible.

The time to configure network environment may take from 10 to 25 seconds. If only

LED1 is on, this means that additional required information was acquired. In this case,

Try to reboot so that the required imformation can be acquired and LED2 turns on again

recording will be possible.

MODE Button

Action Description

Press Switch start/stop on manual mode

Press and hold

(more than 2 seconds)

Switch automatic/manual mode

Press and hold

(more than 4 seconds)

Copy log file to USB flash memory

Make internal buffer empty

(Saved recording files move to USB flash memory)

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4. Setting

4.1. Network

You can configure your network with two ways like above. Your device and VoIP phone

belong to the same network in bridge mode, which is default setting, and your device

works like a hub.

Your device and VoIP phone belong to the different network in NAT mode. In other

words, VoIP phone connects to Internet through your device and it is allocated private IP

address by your device. In this case, the device works like a router.

In the case that you connect ZiLog to a existing VoIP phone already being used, because

composition of the network can be changed, reboot VoIP phone after you turn off and on

ZiLog connected to VoIP phone. ZiLog should be connected to VoIP phone in series

without any switches or hubs.

What is NAT feature?

Your device supports NAT(Network Address Translation) feature which makes several

deveices connect to Internet with only one public IP address. In NAT mode, your device

is connected to the public area directly and VoIP phone is connected to your device.

4.2. Web Setting

This section provides you how to set up your device using web browser and how to check

setting information.

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4.2.1. Web page access

Because ZiLog has no display window, to check allocated IP information(Web server

address), subnet and gateway information, do in the following sequence;

1. Insert USB flash memory into ZiLog.

2. Wait until the left side blue LED stops its blinking and keeps its status on after turning

on the power.

3. Remove USB flash memory from ZiLog and then confirm whether info.txt file was

created in ZiLog folder in your PC. If info.txt file was not created, repeat sequence

number 1 and 2.

4. When you open info.txt with document editors like WordPad, you can check firmware

version, IP address, MAC information and Web server address. If you enter http://Web

server address into address field of your web browser, you can access web page.

※In the case of not being able to acquire IP address with the left side LED blinking, you

can manually set IP address to access web server. Do in the following sequence;

1. Create emg.txt file with Texter like below.

2. Input IP information you want in emg.txt file and copy the file ZiLog folder in USB

flash memory. If there is no ZiLog folder, you should manually create ZiLog folder.

3. Insert USB flash memory into ZiLog and turn on the power again.

After rebooting, when the left side LED stops its blinking, you can access web server by IP

address already set up. The following shows web browser screen you accessed.

Log in by inputting following each of User ID and Password.

User ID : admin

Password : Zilog

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4.2.2. Configuration

After logging in, configuration page will be displayed.

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- NETWORK MODE

Select one between [bridge mode] and [NAT mode]. Refer to 4.1. Network

- LAN (PORT1)

These fields are for the network setting of your device. The IP address for your device

will be allocated automatically in [DHCP] selection and the IP address for your device will

be allocated as you inputted in [static] selection.

- PHONE (PORT2)

These fields are for composing sub-network in [NAT mode]. In [BRIDGE mode], this

information is not needed so you don’t have to revise it.

MAC ADDRESS cannot be revised and IP ADDRESS becomes PHONE port’s IP address

which means gateway of internal network. Input right IP, SUBNET MASK information.

- VLAN

Select enable when IP phone uses VLAN(Virtual Local Area Network).

- VLAN ID1(PHONE)

Input the same VLAN ID after checking IP phone's VLAN ID to record.

- VLAN ID2

In case of using additional VLAN ID, input VLAN ID2.

ex) In case of PC using additional VLAN connected to IP phone

- PHONE MAC ADDRESS

It is MAC address of your VoIP phone. In the case of that MAC information is not

acquired, MAC information is shown as 00:00:00:00:00:00:.

- SIP SOURCE PORT, SIP DESTINATION PORT

Usually, UDP 5060 port is used as default for SIP. However, in the case when the

different port is used, the value of this field should be modifyed. 5060 is default value.

- PICK UP CODE

PICK UP CODE is a key value used for picking up other call between VoIP phone and

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exchanger.

It is used for creating a right recording file name when you pick up other call. If the

inserted value differs from actual PICK UP CODE, information on the receiver and caller

IDs and telephone number of the caller/receiver is not correctly displayed. Therefore,

input right values after checking the setting of VoIP phone or exchanger.

SNTP1, SNTP2

ZiLog set standard time by nework. Input URL or IP address of time server which

supports NTP. If the time server has problems, change server address with other time

server’s.

- TIME OFFSET

Set time zone

- PRIMARY DNS ADDRESS1, PRIMARY DNS ADDRESS2

Input IP address of DNS server.

- FTP TRANSMISSION

Select whether recording files are uploaded to FTP server or not. If enable is selected,

you have to input FTP server address, user id and password value properly. If disable is

selected, these values will be ignored.

- INFO FILE TRANSMISSION

Only in the case of above FTP TRANSMISSION is selected as enable, if INFO FILE

TRANSMISSION is selected, FTP tranmission log will be sent after finishing transmitting

recording file to FTP server.

- USB MEMORY RECORDING

It’s possible for recording files not to be saved in USB flash memory by selecting disable

even in the case of the USB flash memory plugged in ZiLog. Use disable mode when

you’d like to manage recording files only in FTP server.

After setting is done, click save button on the bottom. If setting vaules are saved

successfully, your device will be rebooted automatically, and you will see the screen below

after about 2 or 3 seconds.

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-Factory INT

You can delete and initilize setting information. Factory INT does not have a impact on

Firmware, OS, or Web server at all. When you click Factory INIT button on the bottom,

you will see the screen below. Click OK button after input irlink in password field.

You can see below and ZiLog will reboot.

4.2.3. Check if recording is possible

When ZiLog finishes rebooting after web setting network setting starts according to

updated information . After network setting, the left side LED stops its blinking and

keep the status on. And then reboot the VoIP phone connected to ZiLog to aquire

required additional information. When ZiLog aquires the information, red LED in the

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middle turns on to record.

5. PC Program

5.1 INSTALLATION

5.1.1 Start installation

If .NET Framwork is not installed on your PC, run the .Net Framwork install file on USB

flash memory first. Start installation to run [setup.exe] file.

Press [Next].

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Read license agreement and select I Agree. Press [Next].

Browse : Select the directory to install the program.

Disk Cost : Check free space of each disk.

Everyone/Just me : Select whether other user can use the program or not.

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Press [Next] to start installation.

Wait during installation.

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Press [Close] to finish installation.

5.2 PROGRAM OPERATION

Run the program by double-cliking the short cut on the desktop or on the start menu.

5.2.1 Layout

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Red rectangle area : The area displays recording files of your PC.

Left-side is tree-view area which displays folders and right-side is list-view area to display

file lists. Tree-view area displays a default folder and its subfolders. List-view area

displays file list of the folder selected in tree-view.

Blue rectangle area : The area displays informaion about connected USB or FTP root

folder. Left-side is tree-view area which displays folders and right-side is list-view area

to display file lists. USB flash memory drives or FTP root folders are displayed on tree-

view. List-view area displays file list of the folder selected in tree-view.

Yellow rectangle area : The area displays detailed information of the selected disk(free

space, total file count, selected file count, and Inbound/outbound count).

5.2.2 Features

5.2.2.1 Main Window

Setting By clicking Setting, you can set default folder path to run. Refer to

5.2.3.2 .

Conditional

search(PC) By inputting telephone number of receiver/caller, customer name,

memo, call date, inbound/outbound and recording type, you can

retrieve data that meets all these conditions. When you retrieve data

without any condition, all data will be displayed.

Conditional

search (USB) By inputting telephone number of receiver/caller, call date,

inbound/outbound and recording type, you can retrieve data that

meets all these conditions. When you retrieve data without any

condition, all data will be displayed.

Find(PC/USB) You can retrieve data by selected conditions

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List-view(PC)

File list that is selected in tree-view is

displayed.

By clicking right mouse button, you can choose

the features for example, Modify information,

Copy, Cut, Paste and Delete.

By double-clicking recording files, you can play

the files with media player. Keyboard

shortcut is provided for example, Copy is

Ctrl+C, Cut is Ctrl + X, Paste is Ctrl+V and

Delete is Delete keyboard button.

Revise

file info.(PC) You can take notes in files. Refer to 5.2.3.3.

List-view

(USB/FTP) File list of a folder selected in USB/FTP is displayed.

After selecting files and click right mouse button, related menu pop

up.

Only is Delete feature provided in USB.

Tree-view(PC)

Structure of PC area is displayed.

After selecting a folder and click right mouse

button, related menu pop up where you can

create, rename and delete the folder.

Tree-view

(USB/FTP) Structure of USB area‘s folder is displayed.

Convert You can convert original recording files ,which are located in USB or

FTP root folder , to wav format files you can listen to and copy the

converted files to your PC. Basically, MIX which means receiver’s

voice plus caller’s voice is converted. However, each of Rx(receiver’s

voice) and Tx(caller’s voice) can be converted separately.

Excel You can save File list retrieved in tree-view of PC area as a excel file.

This program was developed based on Excel 2003. Microsoft

company’s Excel installation is required.

Normal operation is guaranteed from Excel 2002(XP) of Microsoft

company. In the privious verson like Excel 97 or 2000 versoin, you

can read files but you cannot save them.

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5.2.2.2 Set Environment pop up

Set default folder Set default folder when program is run.

Set host Select the type between USB and FTP. When you select USB, USB

devises are displayed. When you select FTP and save,

coressponding folder’s information will be displayed. You cannot

make default folder and FTP default folder as the same folder.

Save Save selected folder as a default folder and close.

Close Close without saving.

5.2.2.3 Revise fild informaiton pop up

CustName Input customer name. Write under 20 characters

Special characters are.

Memo Input customer memo. Write under 100 characters

Special characters are and to begin a new line is recognized as

2 characters.

Save Save all information you entered and close.

File name is changed to the name including information you input.

Close Close without saving.

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6. Main Features

Any professional knowledge is not requried to set up and use your device. Recording

files are saved on the USB flash memory and USB external hard disk drive as well as FTP

server.

6.1 AUTOMATIC RECORDING

Automatic recording is the default setting and it will record all of the phone calls. Check if

[auto/manual] LED is red. If it is green, press and hold mode button for two seconds to

switch the mode to automatic mode. The recording is automatically started during

phone call and red LED is blinking. When hanging out happens, recording automatically

ends and ending process progresses during 2 or 3 seconds. When you remove USB flash

memory from ZiLog, check if the led of USB flash memory stops its blinking and then

remove it. If it is a kind of USB flash memory without any led, remove it after 3 or 5

seconds.

6.2 MANUAL RECORDING

Manual recording records only phone calls which you select to record. Check if

[auto/manual] LED is green. If it is red, press and hold mode button for two seconds to

switch the mode to manual mode. Your device starts recording by press [MODE] button

in the manual mode and [auto/manual] LED is blinking with green while recording.

When hanging out happens, recording automatically ends and ending process progresses

during 2 or 3 seconds. When you remove USB flash memory from ZiLog, check if the led

of USB flash memory stops its blinking and then remove it. If it is a kind of USB flash

memory without any led remove after 3 or 5 seconds.

6.3 FTP TRANSMISSION

If FTP transmission is set as able in 4.2.2 ZiLog configuration. Created recording file after

hanging out is sent to FTP server. If the transmission was successfully finished,

according to web setting item of INFO FILE TRANSMISSION’s able and disable, ZiLog

network information of recording file’s name.txt is sent. If FTP transmission fails,

recheck whether FTP server’s IP address, ID, and password are right or not. ZiLog

supports PASSIVE mode transmission. Receiver FTP server should be set as PASSIVE

mode. When it comes to how to set PASSIVE mode, refer to corresponding FTP server’s

setting. As tested servers, there were FilZilla, Windows Server2003 IIS, DaFTP. After FTP

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transmission, the transmission fails within 1minite, it is considerd as transmit failure. In

this case, the failure transmission is tried to resent when the next transmission occurs. If

there is no additional call after transmit failure, resending it is tried after 5minutes.

When FTP log-in fails, resending is not tried.

6.4 RECORDING FILE NAME

Year Month Date _ Hour Minute Second _ In/Outbound _ Telephone number of the caller

_ Telephone number of the receiver.extension

Example) 20120531_143746_I_H_3520_3542.wav

Division between inbound and outbound

I Inbound call

O Outbound call

Division of recording type

N Normal call

H In the case of holding or transferring a call happens during

normal call.

P In the case of picking up other call

* When a user picks up other call, if there is unaccurate pickup code in web setting, right

information cannot be displayed in file name.

* Extension : For the first time, when recording file is created, the recording file received

from USB flash memory or FTP server has two different types of extension. One has

extension tx and the other has rx extension. We can convert tx and rx files together to

listen to wav format file.

6.5 SUPPORTABLE CODEC FILE NAME

Sort of CODEC Size of data(per hour) Note

G711A/U About 29M

G723.1 About 2.4M ACELP

About 2.9M MPC-MLQ

G729A About 3.6M

*M : MegaBytes

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6.6 INTERNAL MEMORY

ZiLog has about 60MegaBytes internal volatile memory. Because the memory is volatile,

left memory in internal memory is disappeared when the power is turned off besides total

size of recording file become over 60MegaBytes, recording is finished. And then when the

next call is coming, ZiLog delete all existing all data to retain room for the next call.

Therefore, if there is no choice but to save recording file in internal memory, move the

recording file to USB memory to preserve it as soon as possible. After inserting USB flash

memory, check if green LED is on and push button for 4seconds until LED gets off. Then

recording files which is left in internal memory is moved to USB flash memory.

6.7 RECORDING CAUTION

* July 1, 2012 currently ZiLog supports G.711, G.723, G.729 CODEC so the other CODECs

are not supported.

* ZiLog does not support recording for telephone conversation.

6.8 ERROR AND COUNTERMEASURE

* Left side blue LED keeps blinking over several minutes after rebooting.

- Recheck DHCP setting of router and LAN cable’s connection or confirm if DHCP server

is working well because this means IP address is not being acquired from DHCP server,

* Blue LED stops its blinking and the LED in the middle keeps off.

- Reboot VoIP phone. This means ZiLog could not acquire VoIP’s information because

ZiLog can be ready for recording after acquiring VoIP phone’s information. After

rebooting, VoIP information is acquired and then red LED in the middle turns on.

* Although call starts, LED in the middle does not keep blinking.

- First, check if blue LED stops blinking and keeps on and then check if red led keeps on

for AUTO mode. Even though it is AUTO mode, recording does not start, the VoIP phone

information ,which ZiLog already acquired, may be the other VoIP’s imformation.

Check if ZiLog is connected to VoIP phone one-to-one. If you use hubs, until ZiLog can

become a status that can record, don’t connect other VoIP phone to the hub.

* During recording, LED in the middle keeps blinking but green LED does not keep

blinking.

- This occrus when writing data in USB flash memory fails. First check whether USB

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flash memory is connected. When USB flash memory is connected and recording starts,

LED (AUTO/MANUAL) in the middle normally keeps blinking, in this case the right

side LED does not periodically keep blinking, check condition of USB flash memory

connectoin or check if file system is a supportable format(FAT, FAT23). Also confirm

that USB flash memory is readable and writable in PC. In the case there is not particular

problem and the same problem is repeated, feel free to contact us because ZiLog’s USB

port should checked.

* Recording file name’s time information is not correctly displayed.

- Check if time server is based on NTP or check DNS server addresss is right to have access

to URL. As the other reasons, there are network access problem and time server’s

temporarily not working .

* Althoug a recording file was played but it cannot be heard.

- Check if VoIP phone’s setting is SRTP(security mode). In SRTP, you cannot listen to

recording files.

* Right LED keeps blinking.

- This is because of USB’s lack of capacity. When free space of USB flash memory

becomes less than 30MB, right LED starts to keep blinking. Remove the data or move it

to the other memory device.

* Right LED or green LED in the middle keeps bliking for about 5seconds during booting.

- This occurs when a user input not correct FTP information. When FTP

TRANSMISSION(4.2.2) of web setting is set as enable, check whether FTP

information ,which a user input FTP transmisson information, is correct. Check if LED

in the middle keeps blinking right after left side blue LED stops keeping blinking.

In the case that green LED keeps blinking, because this means not being able to have

accesss to FTP server which a user input, check whether FTP server address which a user

entered was correct or whether DNS server address was correct in the case using URL as

FTP sever address.

In the case that red LED keeps blinking, because of not correct FTP USER ID or

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PASSWORD.

Recheck them.

* Even though call ends, LED in the middle(red, green) keeps blinking.

- This is because the signal was not be received. Push mode button manually to finish.

* All LEDs(blue, red, red) keep blinking at the same time.

- When ZiLog fails to upgrade firmware, all LEDs kees blinking at the same time.

Refer to 7. Upgrade

7. Upgrade

Follow below steps to upgrade your device.

1. Download the latest version of the upgrade file from IRLINK web site.

2. Copy downloaded file to zilog folder in USB flash memory. (EX. If recognized USB

device like as ”E” , copy downloaded file to “e:/zilog/”)

3. Plug USB flash memory to your device and connect AC adaptor to your device. (No

need to connect LAN/WAN cable before power on)

4. Connect AC adaptor to your device. After approximately 25 seconds , the upgrade will

be started. Following table shows the progress of the upgrade. Incorrectly disconnecting

an AC adaptor or USB flash memory while it is upgrading can damage your device.

5. If upgrade is completed successfully , the upgrade file on USB flash memory will be

deleted and will be created log file on USB flash memory

6. The time required to upgrade depends on upgrade file.

- zilogos.pk takes about 1 minutes 30 seconds

- zilogapp.pk and zilogweb.pk takes only about 1 or 2 seconds

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8. Specifications

8.1 ZiLog

Type Description

Model SIR-100

Connection jack Network (LAN) 10/100BASE-T (RJ-45)

VoIP phone

(PHONE) 10/100BASE-T (RJ-45)

USB connector USB 1.1/2.0 HOST (Type A)

Button MODE

(START/STOP)

Switch Automatic/Manual Recording

Switch Recording Start/Stop

Indicator (LED) POWER (Power) Power supply indicator

Automatic/Manual Automatic Recording(Red)

Manual Recording(Green)

USB Writing file on USB memory indicator

Call Recording Recording media USB flash memory

File transfer FTP Server

Network DHCP/Static Mode

Bridge/NAT Mode

Supported call CODEC G.711a, G.711u, G.729ab, G.723.1

Setting method Web Setting Menu

Power AC adaptor Input: AC 100-240V,50/60Hz, Output: DC 5V

Power consumption 5V/ 600mA

Dimension / Weight 148x25x850 (WxHxD)mm/160g

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Additional Items AC adaptor, LAN cable and USB flash memory

Certification KC, FCC, CE

Supported file system FAT32,EXT3,EXT4

Usage temperature -10 ~ 65 Celsius

8.2 PC program(PC application program)

Type Description

Supported OS Windows XP/7

Feature Manage recording files and list playbacks

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Product Warranty

Name Model SIR-100

Purchase date / /20 Serial No.

Warranty 1 year from purchase date Store

• This product has been manufactured to strict quality control and inspection

• When the product proved defective, A/S during one year from purchase date is

provided

Type of the damage Reference

Epidemic system failure occurred within

one month from purchasing Free A/S or replacement

System problem during normal state of

operation

Within warranty After warranty

Free a/s Service charged

Faulty caused by misuse or mistake Service charged Service charged

IR Link Corp. 13F, Seoul Forest Kolon Digital Tower 308-4,

Seongsu-dong 2ga, Seongdong-gu, Seoul, Korea 133-120

TEL ) +82-2-6905-2800 FAX) +82-2-6905-2801

Homepage : www.irlink.co.kr E-mail : irlink@irlink.co.kr