Patient information

Your stay

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Contents

King Edward VII’s Hospital welcomes you 4

Welcome from Chief Executive 4 Welcome from Matron 4

About this booklet 5

Confidentiality and data protection 5 Personal consideration and respect 6 A safe and secure environment for all 6 Patient luggage 6 Hand hygiene 6 MRSA screening 6 In case of fire 6 Smoking 7 Mobile telephones 7 Visitors 7 Children and vulnerable adults 7 Security 7 Maintenance work 7

Staying safe in your room 10

Preventing Accidents 10 Electrical supply and equipment 10 Hot water 10 Faults 10

Room and ward facilities 11

Nurse Call system 11 Valuables 11 Personal telephone 11 To make a call 11 Television and radio 11 WiFi internet 11 Your bed 11 TV chanel guide 13 Radio channel guide 14 Air conditioning 16 Heating 16 Room cleaning 16 Mail and faxes 16 Food storage 16

Meals and room service 17

Meal times 17 Dietary requirements and food allergies 17 Room service 17

Hospital services 20

Library 20 Newspapers 20 Religious visits 20 Hairdresser 20 Dry cleaning/laundry 20 Porter service 20 Interpreters 20 Chaperones 20 Other services 20

Supporting your recovery 22

Nursing staff 22 Medication rounds 22 Occupational therapy 22 Matron’s office 22 Pain relief 22 Moving safely 22 Physiotherapy and hydrotherapy 22

Leaving hospital 23

Discharge planning 23 Discharge time 23 Your belongings 23 Your personal account 23 Our staff fund 23 Ambulances and taxis 23 Take home mediaction 23

Tell us about your experience 26

Patient feedback 26 Complaints 26

Our charitable aims 28

How to support us 28 Become a friend 28 Remember us in your Will 28 Help fund a project or a part of the hospital 28 Recommend us 28

Additional information about King Edward VII’s Hospital 29

Registered provider and registered manager 29 Care Quality Commission 29

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We aim to provide you with an exceptional level of treatment and care, and all the support you need to recover. We hope that your stay with us is as comfortable and stress-free as possible.

King Edward VII’s Hospital welcomes you

Chief Executive Andrew Robertson Matron Caroline Cassels

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About this booklet

This booklet provides information about your stay and tells you about the facilities in your room, your ward and the Hospital as a whole. It also outlines the regulations and procedures that help make our Hospital a safe, secure and pleasant environment for patients, staff and visitors. We hope that it will help familiarise you with your surroundings and answer any questions you may have about your stay. If there is anything else you would like to know, please do not hesitate to ask your nurse or any member of staff.

Confidentiality and data protectionIf you do not want anyone to know you are in the Hospital, please tell the receptionist and the nurse in charge of your ward when you arrive.

Please also respect the privacy of other patients.

All patient data and medical records are held in complete confidence and we fully comply with the Data Protection Act 1998 to protect your privacy.

The confidentiality of patient information is of paramount importance to the Hospital and our staff. We are required to protect your privacy by processing your personal data, including information about your medical condition in accordance with the Data Protection Act 1998. That means we will only use your information in order to:

1. Care for and treat you whilst you are a patient of the Hospital and following discharge including to maintain your medical records.

2. Provide information to your consultant and other medical professionals responsible for your care and treatment.

3. Comply with our legal obligations to report information to statutory and accreditation agencies.

4. Provide information to your insurer or anyone else responsible for paying your treatment costs.

5. Provide anonymised information for health-related research, statistical analysis and quality monitoring.

Sometimes we use third parties to carry out diagnostic tests or treatments, for example specialist laboratories. We remain in control of how those third parties process your information and we ensure its confidentially at all times.

You have the right to object to your confidential information being used for purposes other than for your care and treatment. Please ensure that you inform a member of staff during your registration process on arrival.

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Personal consideration and respectOur staff will address you by your full title, unless you prefer to be addressed in a different way.

All staff you meet will be wearing a name badge with their full name and position.

If you wish, you can discuss health related matters with a member of staff of the same gender.

We will respect your privacy, dignity, and religious and cultural beliefs at all times.

You are entitled to have a chaperone present during any examination or procedure.

A safe and secure environment for all

Patient luggage

In the interests of health and safety, please ensure that your luggage does not weigh more than 20kg and is not too big to be easily carried and transported. Our porters have the right to refuse to assist you with overweight or oversized luggage. gage.

Hand hygiene

We are proud of our reputation for cleanliness and infection control, and make every effort to minimise the risk of infection.

Hand hygiene is essential for everyone in the hospital. Please use the alcohol gel dispensers throughout the hospital to disinfect your hands, and remind your visitors to do the same.

MRSA screening

You will be screened for MRSA (methicillin-resistant staphylococcus aureusis) when you are admitted. During this quick and painless procedure a nurse will take a sample from each nostril using a cotton bud. If you have tested positive for MRSA in the past please tell your nurse when you arrive.

MRSA is relatively uncommon, but can be present on the skin or in the nasal passages of healthy people. If it is not strictly monitored, isolated and controlled it can cause complications, for example with wound healing. Screening patients allows our Infection Control Team – a specially trained nurse and consultant microbiologists – to treat you before complications can occur.

No one has ever acquired MRSA at King Edward VII’s Hospital.

If you have any questions about MRSA, your nurse or our infection control nurse will be happy to answer them.

In case of fire

Our fire alarm has a continuous, pulsating and high pitched tone. If it goes off, a nurse will come to your room to check whether you are there and make sure your window and door are shut and your visitors will be asked to leave. If you are in the corridor when the fire alarm sounds, please make your way back to your room so we can account for you. You will see a number of blue fire doors in the corridor shutting automatically. Please remain calm and wait in your room for further instructions.

If you discover or suspect a fire, please alert a nurse using the emergency call bell.

We test the fire alarm every Wednesday at around 11am.

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Smoking

It is against the law to smoke on the hospital premises, and smoke alarms are fitted throughout. We will take action against anyone found smoking in the hospital. If you need advice on how to stop smoking, please speak to a nurse. Nicotine patches are available from our pharmacy.

Mobile telephones

To prevent interference with critical medical equipment and as a courtesy to other patients, please do not use your mobile phone in public areas of the hospital, except for the library.

As ringtones can disturb patients and distract staff, please also keep your phone on vibration mode at all times, and ask your visitors to do the same.

Visitors

All visitors must report to reception on arrival.

Visitors are welcome between 10:00 and 21:00 but are asked to avoid the designated patients’ rest time (13:30–15:00). We may advise you to restrict your visitors should your treatment require it.

If you have any visitors who wish to stay overnight, this should be arranged in advance through your ward sister or admissions. We have five divan beds available, and a charge for an overnight stay including breakfast will be added to your final bill.

Children and vulnerable adults

Adults accompanying children and vulnerable adults are responsible for supervising them and ensuring their safety at all times.

The hospital cannot provide any supervision of this kind.

Security

We have a zero-tolerance policy regarding any form of verbal or physical abuse, whether it involves patients, visitors or members of staff. We will investigate any incident of this kind and take appropriate action.

Maintenance work

To maintain our high standards of accommodation and care, it is important that we keep our building in excellent condition and provide the best, up-to-date facilities, which can lead to noise from building and maintenance work. While we try our best to keep this noise to a minimum, we apologise for any disturbance or inconvenience it causes.

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Staying safe in your room Preventing accidents

To prevent accidents, we strongly advise you to wear suitable footwear/slippers when walking around your room and the hospital.

With your consent, bed rails may also be used to ensure your safety.

Electrical supply and equipment

We regularly check the electrical supply and equipment in your room to ensure it is safe. If you would like to use your own electrical equipment, please ask your nurse to have it checked prior to use.

Hot water

To comply with requirements for the safe storage of hot water, the temperature of the supply to your room has to be maintained at 41–43˚C. Please take care when using the hot water taps.

Faults

Please report any faults in your room to your nurse.

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Room and ward facilities Nurse call system

If you need a nurse please use the bedside handset (see the diagram on the page opposite) or pull the orange cord in your bathroom.

Valuables

If you have any valuables with you, please use the safe in your room to keep them secure, especially when you are not there. You will find the instructions inside the safe. We are not responsible for the loss of any items left in your room.

Personal telephone

You can use the phone in your room to make and receive calls. If you have difficulty hearing or are partially sighted, we can provide a telephone appropriate to your needs.

Outgoing calls are itemised and charged (per unit plus VAT) to your personal account, to be settled when you leave. Please inform reception if you do not want to receive incoming calls.

After surgery, unless you request otherwise, incoming calls will not be put through to your room until you feel ready to receive them. Anyone wishing to know how you are should call the nurses’ station on your ward.

If you are not receiving incoming calls, we will take messages on your behalf.

As a courtesy to other patients, we discourage incoming calls during patient rest time (13:30–15:00) and after 23:00.

To make a call

To make an external call to anywhere in the UK, please press 9 before dialling the number you require.

If you wish to make an overseas call or need assistance from our switchboard, please press 0.

Television and radio

You can operate the television and radio using the remote control handset in your room. Please use the diagram on the opposite page to help you. If you need further assistance, please ask your nurse. We have included a list of television and radio channels on page 13-14 of this guide.

If you would like to use one of our video or DVD players, please ask reception. There is no charge for this. We do not stock DVDs or videos.

As a courtesy to other patients, please keep your television or radio volume as low as possible.

If you have difficulty hearing, please ask your nurse for special TV headphones. If you prefer not to use these, please keep your door shut while watching television or listening to the radio to prevent the high volume disturbing other patients.

WiFi internet

If you have a WiFi enabled device, you can enjoy free internet access in your room and all patient areas of the hospital.

Your bed

You can raise or lower either one end or all of your bed using the handset attached to it.

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Nurse call handset

Press once to call a nurse

Press once to turn light on/off

Samsung remote control

Clean remote control

If you require assistance, please contact the Hotel Services Department

If you require assistance, please contact the Hotel Services Department

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Standby on/off

Subtitles

Channel selection

Channel navigation

Volume control

TV listing guide

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7 8

0

9

5 6

2 3

SLEEP PREV ON

POWER Standby on/off

Channel selection

Channel navigation

Channel navigation

Volume control

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NR Channel name:

1 BBC ONE

2 BBC TWO

3 ITV

4 Channel 4

5 Channel 5

6 ITV2

8 London Live

9 BBC Four (from 19.00 hours)

10 ITV 3

11 Pick

12 DAVE

13 Channel 4+1

14 More 4

15 Film 4

16 QVC

17 Really

18 4 Music

19 Yesterday

20 Drama

21 5 USA

22 Ideal Word

23 Create & Craft

24 ITV 4

25 Home

26 ITV Be

27 ITV2 +1

28 E4

29 E4 +1

30 5 *

31 Spike

32 Movie Mix

33 ITV +1

34 ITV3 +1

35 QVC Beauty

37 Quest

38 Quest +1

39 The store

41 Food Network

42 Travel Channel

43 Gems TV

44 Channel 5 + 1

46 Challenge

47 4seven

48 Movies4men

49 TJC

55 Channel 5 + 24

60 True Crime

61 True Entertainment

64 CBS action

65 TBN UK

66 CBSReality

68 Tru TV

70 Horror TV

72 Your TV

76 Jewellery market

84 Dave Ja Vu

120 CBBC

121 Cbeebies

122 CITV

125 Pop

126 Tiny Pop

127 Kix

130 BBC News

131 BBC Parliament

132 Sky News

135 RT

601 BBC RB1

800 Arab 1 TV

801 Arab 2 TV

802 Sky Movie 1 Premier

803 Sky Movie 2 Comedy

804 Sky Movie 3 Family

805 Sky Sport 1

806 Sky sport 2

807 Sky sport 3

TV channel guide

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NR Channel name:

700 BBC Radio 1

701 BBC Radio 1 xtra

702 BBC Radio 2

703 BBC Radio 3

704 BBC Radio 4

705 BBC Radio 5 Live

706 BBC Radio 5 sport extra

707 BBC Radio 6 Music

708 BBC Radio 4 extra

709 BBC Asian World

710 BBC Word Service

711 Hits Radio

712 KISS FRESH Radio

713 KISS

714 KISSTORY

715 Magic

716 Heat

717 Kerrang!

718 Smooth Radio

721 BBC Radio London

730 RNIB connect

731 Classic FM

732 LBC

723 talkSport

724 Capital FM

725 Premier Radio

727 Absolute Radio

728 Heart

Radio channel guide

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Air conditioning

If you wish to use the air conditioning to cool your room, please use the diagram below to help you. If you are unable to get out of bed, please ask a nurse to adjust the controls for you.

The air conditioning works best if the windows are shut. If you would prefer to use a fan to cool your room, please ask your nurse.

Heating

If you would like to raise or lower the temperature of your radiator, please ask your nurse. A maintenance technician will come and adjust the heating for you.

Room cleaning

Your room will be cleaned every day by our in-house cleaning staff.

Mail and faxes

We will deliver any mail or faxes you receive to your room.

All mail should be addressed to you, with your ward and room number, and sent to:

King Edward VII’s Hospital Beaumont Street London W1G 6AA

Faxes should be addressed in the same way and sent to: 020 7467 4312

Please ask a nurse to post your letter for you. We will forward any mail that arrives after you have been discharged to your home address.

Food storage

If you or your visitors bring in any food, you can store it in the patients’ fridge on your ward. All food must be clearly labelled with your name and room number. You will need to sign a disclaimer form for this food, as we can only be responsible for the food we provide. Any food in the patient fridge that has passed its expiry date will be discarded.

Air conditioning controls

Room and ward facilities

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Temperature display

On/off button

Temperature controls

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Meals and room service

All meals are freshly prepared in our busy kitchen, using high-quality ingredients that our well-established suppliers deliver six days a week. We serve sustainable and ethically caught fish, sourced in Devon and Cornwall, as well as Argyle smoked salmon, shellfish and luxury prawns from the west of Scotland.

Meals and room service

All your meals will be served in your room between the following times:

Breakfast 08:00–08:45

Morning coffee 10:15–10:30

Lunch 12:15–13:30

Afternoon tea 15:15–15:30

Dinner 18:15–18:45

Night-time drinks 20:15–20:30

Your visitors are welcome to have a complimentary hot drink during morning coffee and afternoon tea.

Dietary requirements and food allergies

We take your nutrition very seriously and are happy to accommodate any special dietary requests. The pre-admission clinic will have informed the catering department of your requirements, but please also tell your nurse or your food service steward about these when you arrive.

We have a kosher menu provided by an external supplier. Halal and gluten-free food is also available.

If you have any food allergies, we can provide you with detailed written information about the recipes, food preparation methods and suppliers we use.

The allergies covered by this information include:

• celery

• cereal–gluten

• crustaceans

• eggs

• fish

• lupin

• milk

• molluscs

• mustard

• treenuts

• peanuts

• sesameseeds

• soyabean

• sulphites

If you need further advice or information please call our Head Chef, Mark Heard, on 020 7467 4326.

Room service

Room service is available between 10:00 and 21:00. Your orders will be charged to your personal account, to be settled when you leave.

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Hospital servicesLibrary

You are welcome to borrow books and listening books, as well as a CD player from our well-stocked library on the ground floor. If you would like to view our list of listening books, please ask your ward clerk.

Our library volunteers visit the ward every Thursday with a range of titles. You can also select books from the library between 09:00 and 18:00 by arrangement with our reception staff.

Newspapers

You can order a newspaper from reception when you arrive or at any time during your stay. If you wish to cancel your order, please inform reception before 12:00.

Religious visits

If you would like to request a religious visit, please speak to your nurse.

Hairdresser

If you would like us to arrange a hairdresser/barber appointment for you, please speak to your ward clerk. You will have to pay the hairdresser directly. If you would like your own hairdresser/barber to come in, please check with your nurse that this appointment does not interfere with your treatment.

Dry cleaning/laundry

We have a laundry and 24-hour dry cleaning service. Please give any items you would like dry cleaned to your nurse before 08:00 Monday to Thursday. They will be returned the next day after 09:00. Items sent on a Friday will not be returned until Tuesday morning.

Prices for these services are attached to the dry cleaning and laundry dockets in your room. These charges will be added to your personal account.

Porter service

We have two porters on duty from 10:00 to 18:00 each day, and one porter on duty the rest of the time. If you have any urgent local errands, please speak to your nurse to see if a porter is able to help.

Interpreters

If you need an interpreter during your stay please speak to your nurse. We would be happy to find one for you. This can also be arranged in advance through admissions.

Chaperones

If you feel you would like a chaperone present during any treatment, consultation or examination please inform your doctor or nurse, who will be more than happy to arrange this for you.

Other services

Please speak to your nurse for more information about other available services, for example:

• massage/aromatherapy

• chiropody

• counselling

• reflexology

• beautytherapy

• acupuncture

• holisticandlifestylemanagement

We would be happy to arrange these for you.

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Supporting your recovery Nursing staff

Each ward has a team of registered nurses and health care assistants led by the ward sisters/charge nurse.

The ward sister will visit every patient on the ward during her shift and will allocate you a registered nurse.

Your nurse will be the main person helping you with your personal care, clinical needs and medication. Other members of the team will also be aware of your treatment and will help you as needed.

Nurses’ shifts change at 07:00 and 20:00.

Medication rounds

Your pharmacist and nurse will dispense and administer your medication according to the doctor’s prescription. If you would prefer to administer your own medication, please discuss this option with the nurses. For safety reasons, while you are with us all your medication will need to be secured in the bedside locker.

Our usual medication times are: 07:00, 08:30, 12:00, 14:00, 18:00 and 22:00.

Please tell your nurse if you need to have your medicine at a specific time. To ensure that medication rounds run as efficiently and safely as possible, please avoid asking the nurse administering your medicine to do something else at the same time.

Occupational therapy

We can arrange for an occupational therapist to visit you while you are in hospital or once you go home. Please discuss this with your physiotherapist.

Matron’s office

Matron (or a member of her senior team) will do regular ward round throughout the day and night, checking on all aspects of patient care to ensure you receive the best attention.

Pain relief

If you need pain relief at any time, please speak to your nurse.

Moving safely

Many nurses leave their jobs each year due to back injuries. To help us prevent this, please avoid situations where nurses might injure themselves trying to move you.

We will show you how to move yourself safely, for example from the bed to the chair without needing more than supervision. Working towards independence in this way will also aid your recovery.

We will of course only ask you to do what you are capable of. We may sometimes use equipment, such as a hoist or slide sheets, to move you.

Physiotherapy and hydrotherapy

Inpatients can access our physiotherapy service seven days a week. If you are having orthopaedic surgery, your physiotherapist will visit you soon after to begin your rehabilitation and to make sure you are safe by the time you go home.

Our purpose-built hydrotherapy pool can also help your rehabilitation. You will need a swimming costume to use this.

Our physiotherapists also treat respiratory conditions and can help if your mobility has decreased or if you have falls at home. If you would like to see a physiotherapist for any of these reasons, please ask your consultant to refer you.

If you wish to continue your physiotherapy or hydrotherapy after your discharge, your physiotherapist will arrange this for you before you leave or you can call 020 7467 4316 once you go home.

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Leaving hospital

When you arrive, you will be given a expected discharge date. This will be confirmed when your consultant is completely satisfied with your state of health and feels you are ready to go home.

Discharge planning

The ward sister, charge nurse and physiotherapist will oversee your discharge, ensuring that it is safe and that you have the follow-up support you need. They will be happy to provide details of rehabilitation centres, equipment or convalescent homes, and can help you make arrangements to receive care or nursing services at home.

Discharge time

Please vacate your room before 11:00 on the day you are leaving, so that it can be cleaned and prepared for the next patient. You may incur an additional charge if you are still in your room after 11:00.

Your belongings

Please remember to take your personal belongings, including x-rays, imaging CDs and medications, from your room and check your bedside locker and the safe. If you leave any items in your room we will contact you to collect them. Our security manager will keep these items for four weeks before destroying them in accordance with our infection prevention and control guidelines.

Your personal account

If you are being discharged Monday to Friday, you will need to settle your personal account before you leave. This includes all non-medical expenses such as newspapers, room service and telephone calls, as well as take-home medication.

Our staff fund

If you wish to leave a gift for staff, you can contribute to our staff fund. Please make cheques payable to King Edward VII’s Hospital. We also welcome contribution to the Sister Agnes Nursing Fund. The nursing fund supports the further education and training of our nurses, helping to cement their position as some of the best nurses in the country.

Ambulances and taxis

If you need an ambulance to get home or to another healthcare establishment, please speak to your nurse. This may not be covered by your insurance.

Our reception staff will also be happy to book a taxi for you, although it is usually easy to get a black cab near the hospital.

Take home medication

If you require any prescribed medicines when leaving, the hospital will arrange these for you prior to discharge home. The cost of take home medication is not usually covered by your health insurance. We will ensure you have enough medication for a few days or a short course of therapy. Please tell us if you have any medicines at home so that we do not arrange an additional supply.

The full process from writing your prescription to the medicines being ready on the ward can take up to three hours. Your nurse will be able to give you a more accurate time frame near to the time of discharge.

If you have any queries after you leave the hospital please contact your consultant or your GP. If you are unable to reach them please contact the hospital and ask for the duty matron.

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Tell us about your experiencePatient feedback

We value our patients’ feedback as it helps us maintain and improve the exceptional standards of care we provide. We constantly strive to achieve high levels of patient satisfaction. In 2005, 100% of the patients who completed our patient satisfaction survey said they would recommend King Edward VII’s Hospital to family and friends.

Please inform the ward sister during her rounds if you have any comments or concerns during your stay.

To help us provide the best for our patients, please complete the feedback form in your room and post it on the ward noticeboard before you leave. Alternatively you can complete the feedback form online. We collate the results every quarter and use them to identify areas for improvement. If you would like to see recent survey results, please ask your ward sister.

Complaints

If you have any concerns relating to any aspect of your experience here, please do not hesitate to voice them immediately to your ward sister, Matron’s office, or by writing to the Chief Executive. We address all complaints in accordance with our complaints procedure. If you would like to see our complaints procedure, please ask your ward sister.

Any complaints will be brought to the attention of our senior management team. We also have a register of complaints, which is regularly reviewed by one of our governing committees.

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King Edward VII’s Hospital has been a registered charity since 1930, and is governed by a Royal Charter. Since Agnes and Fanny Keyser first turned their home into a hospital for Officers returning from the second Boer War in 1899, we have maintained strong links with the military.

We enable everyone who has served in the armed forces, as well as their spouses, to access an exceptional standard of medical treatment and care without delay and at little or no cost themselves. Our services are also open to patients from all other walks of life seeking high quality care at one of the UK’s best private hospitals.

To fulfil these objectives we continuously reinvest our income in state-of-the-art facilities and technology, and in raising the standards of care we are renowned for.

How to support us

Become a friend

Since we first opened in 1899, we have been fortunate to have a growing network of generous supporters who make our charitable work possible. Among these supporters are our 2500 Friends – ex-patients who continue to support us. Our Friends help us honour our commitments to Armed Service personnel, and to keep pace with the latest medical advances and technology.

We keep in close contact with our Friends through our newsletter and exclusive events. Our Annual Reception attended by our President, HRH The Duke of Kent, and is a highlight for Friends and staff, and a perfect opportunity to thank our donors in person.

Remember us in your Will

Legacies play an important part in helping us respond to medical advances, particularly where significant capital expenditure is required. Remembering us in your Will is one of the best ways to make a lasting contribution to the development of our hospital.

Help fund a project or a part of the hospital

Maintaining our position at the top of a rapidly changing private healthcare market is an ongoing and costly process. If you would like to support us in a more targeted way, you could donate to a particular project or endow a specific area of the hospital, such as a room or a bed or the Sister Agnes Nurses Fund.

Recommend us

Are you a trustee of a charitable trust, or a member of a livery company? Do you know a grant making organisation that might be interested in supporting our work? We are always interested to hear of any opportunities, and a personal recommendation can often help.

If you are interested in becoming a Friend or supporting us in any other way, we would love to hear from you. Please contact our fundraising office: 020 7467 3626 or fundraising@kingedwardvii.co.uk.

Our charitable aims

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Additional information about King Edward VII’s Hospital

Registered provider and registered manager

The Chief Executive is known as the registered provider:

Mr A. Robertson King Edward VII’s Hospital Beaumont Street London W1G 6AA

The Matron is known as the registered manager:

Miss C. Cassels LVO RGN DMS King Edward VII’s Hospital Beaumont Street London W1G 6AA

Care Quality Commission

King Edward VII’s Hospital is registered with the Care Quality Commission (CQC). You can view the details of this registration in Reception or on the CQC website, where you can also find our inspection reports. If you would like to raise any concerns, you can contact the CQC directly:

CQC National Customer Service Centre Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA

Telephone: 0300 061 6161 Fax: 0300 061 6171 Email: enquiries@cqc.org.uk Website: www.cqc.org.uk

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King Edward VII’s Hospital Founded by Sister Agnes

Beaumont Street London W1G 6AA

Telephone 020 7486 4411 info@kingedwardvii.co.uk

www.kingedwardvii.co.uk

www.facebook.com/KingEdwardVIIHospital

@KEVIIHospital

Registered charity number 208944