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CHARTERED INSURANCE INSTITUTE’S

CERTIFICATE IN INSURANCE

TRAINING PROGRAMME

YOUR ROAD TO CERT CII

THE PROGRAMME Qualifications from the Chartered Insurance Institute are recognized across the global financial planning and insurance sector as evidence of commitment, knowledge and understanding. Completing a CII qualification can make a difference in your career. RISC Institute offers tuition classes to earn the CII Awards as well as study route leading to the completion of the Certificate in Insurance through part-time study in the evening. Earn CII qualifications through RISC Institute’s blended learning approach that combines in-class tuition, online tutor-led instruction, RISC courseware, practice quizzes and CII text books and examinations. RISC programme routes are suitable for those practitioners who are new to the sector or those in associated industries and support roles and just beginning study for an insurance qualification or those who are seeking to build on existing knowledge through formal study.

CII INTERNATIONAL AWARDS The CII awards are stand-alone international qualifications focusing on the core principles of financial advice and/or insurance products and professional conduct, making them relevant whatever market you practice in.

CERTIFICATE IN INSURANCE The Certificate in Insurance is a core qualification providing candidates with a fundamental grounding in key insurance principles, disciplines, products and markets.

ASSESSMENT AND AWARDS

The examinations will be online/computer-based, 50 to 100 multiple-

choice questions (MCQ) to be completed between 60 to 120

minutes.

Each exam sitting will be conducted on a Saturday or on a preferred

date on weekdays. CII booking policy applies.

Upon completion of an award, you are entitled to use the

designation “CII (Award)”. Beyond the Awards, you can progress

to Cert CII.

Candidates who have successfully completed three (3) specified

units, will be able to receive the Certificate in Insurance or the

Certificate in Insurance and Financial Services .

A total of 40-45 credits will be awarded to successful candidates

and these credits can be used towards further CII qualifications

Successful candidates will be eligible

to use the sector respective

designation “Cert CII”, providing

a means of demonstrating

educational and professional

achievement to the public and

to peers. Membership and

Continuing Professional

Development (CPD)

requirements apply.

CLAIMS

RECOMMENDED

UNDERWRITING

BROKERS

CUSTOMER SERVICE AND

OPERATIONS STAFF

FINANCIAL PLANNERS,

LIFE ASSURANCE SALES &

CONSULTANTS

BANCASSURANCE STAFF

CERT CII

40 CREDITS

ECOMMENDED CERT CII STUDY ROUTES

IF2 GENERAL

INSURANCE BUSINESS

15 CREDITS

AWF AWARD IN FINANCIAL PLANNING

15 CREDITS

AWB AWARD IN

BANCASSURANCE 15 CREDITS

WCE INSURANCE CLAIMS HANDLING

15 CREDITS

WUE INSURANCE UNDERWRITING

15 CREDITS

W04 AWARD IN

CUSTOMER SERVICE IN INSURANCE

15 CREDITS

W01

AW

AR

D IN

GE

NE

RA

L IN

SU

RA

NC

E

15 C

RE

DIT

S

CO

MP

ULS

OR

Y U

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BLENDED LEARNING APPROACH This programme gives you the pace and structure of a weekly tuition classes, interacting with other participants in your group, and the delivery by an experienced instructor. The live classes include topic slides, case studies and quizzes. The in-class live sessions are held in RISC Institute’s Training Centre in Jumeirah Lakes Towers, Dubai in our specially equipped classroom and broadcast as live webinars. Participants can attend either through the webinar or physical presence in the class. In either case, they will be able to interact with the tutor and other participants in the class just as if all are physically present.

An Audience Response System will also be used during classes whereby trainees will individually answer quizzes that are presented to them on the slides. The answers are recorded and scored and the results will be given to the trainee.

Using our Moodle e-learning platform, participants will have continuous support from the tutors as well as interaction with other participants in the group using such e-learning tools as topic forums, community tools, self test quizzes, further reading, knowledgebase and moderated assignments. This blended learning package will also provide the opportunity for busy insurance practitioners from all over the region to reach their career goals and obtain professional qualifications on their own time without conflicting with the demands of their job and avoiding the hassles of travelling and the associated cost.

THE PACKAGE

✓ Tuition classes conducted by CII Accredited Advanced Insurance

Trainer

✓ Detailed training slides and handouts with e-Learning support for 12

months

✓ Online LIVE classes, boot camp, learning videos and practice tests

✓ Ease of exam booking through our exclusive and flexible exam

schedules

✓ CII PDF study text for each course

✓ CII Ordinary Membership

✓ Hard copy of CII Study texts for Cert CII packages and individual

courses

✓ CII Mobility package for Cert CII - Financial Services

✓ Examination entry for the three (3) exams

✓ Exam guides and access to CII online support programme –

RevisionMate

✓ Waived CII administration charge of £37*

✓ AED 1,000 enrollment voucher or automatic discount upon

successful completion of Cert CII which can be used to pursue

higher CII qualifications.

THE FEE

Awards Certificate

Level Courses Cert CII Packages

AED 3990 per

course

AED 4500 per

course

AED 6750 for

any 2 courses

Insurance Financial Services

AED 9750 AED 9750

AED 8500—no hard copy of CII text

books

DURATION

Each route in the programme will run between 3 to 4 months period The classes will be held 2—3 times per week from 5:30 pm to 8:30 pm on weekdays and 9 am—4 pm on Saturdays at RISC Institute Centre in

Jumeirah Lakes Towers, Dubai.

Above prices are inclusive of 5% VAT. In order assist individuals,

RISC offers installment plans for Cert CII Packages of up to four (4)

payments by postdated cheques. Credit card settlement is accepted for

full amount only.

A non-refundable admission fee of AED 2500 is payable upon

registration to confirm your place on the programme. This fee will be

deducted from the total programme fee. For further information, see our

Cancellation and Fair Returns Policy available on our website.

Terms and conditions apply.

SAVE!

GROUP DISCOUNT available. This programme is also available for in-house corporate training. Contact RISC Customer Services to request for proposal.

SUMMARY OF LEARNING OBJECTIVES

W01 AWARD IN GENERAL INSURANCE This single-unit Award helps develop a basic understanding of insurance principles, procedures and products including the main legal principles related to insurance contracts, the main regulatory principles related to insurance business and key aspects of ethics, corporate governance and internal controls

W04 AWARD IN CUSTOMER SERVICE IN INSURANCE This single-unit Award is designed to build the skills and knowledge required to deliver excellent customer service in insurance, takaful and bancassurance. It is aimed for those working in customer facing roles; those who are at the start of their career; those practitioners who are seeking to satisfy minimum qualification standards by the Insurance Authority; and Graduates and job seekers who wish to increase their chances of being selected for a job in the industry.

AWB AWARD IN BANCASSURANCE Designed for financial advisers and insurance agents working outside within the banking sector, this single-unit qualification provides a solid grounding in the relevant core financial, life assurance and insurance products, and offers guidance on what constitutes sound professional practice, thereby providing a framework for ethical behaviour.

AWF AWARD IN FINANCIAL PLANNING This single-unit Award provide knowledge and understanding of the financial planning process within a professional business environment and the core financial and life assurance products suitable to a client’s needs. It is aimed for financial planning advisors and intermediaries working in customer facing roles in life insurance and savings products; designated officers working in bancassurance seeking to satisfy minimum qualification standards by the Insurance Authority; graduates and job seekers who wish to increase their chances of being selected for a job in the industry.

IF2 GENERAL INSURANCE BUSINESS This unit provide knowledge and understanding of basic insurance products and practice, including underwriting and policy wordings, claims, customer service and information and communication technology.

WUE INSURANCE UNDERWRITING This unit provide knowledge and understanding of the role of underwriting including identification, assessment and acceptance of risk, rating and relevant financial factors.

WCE INSURANCE CLAIMS HANDLING This unit provide knowledge and understanding of the claims handling process including notification, assessment, settlement and associated financial factors.

I have been with RISC for almost 2 years now, first for my Cert CII and currently, for my DIP CII. Attending Mr. Silvan's classes help us in understanding the subject inside

out, and with his vast experience in the industry, things become very easy to understand for his students. The institute offers a lot of flexibility for these courses

which are held in the evenings, weekends and can also be attended online from anywhere. Being a working individual, I really appreciate the flexibility offered by

RISC. Also, the support staff are very helpful and always responsive when needed. I certainly plan to pursue my ACII with RISC and would surely recommend them to

all friends and colleagues in the industry.

Hitesh Motwani, Cert CII Chief Marketing Officer

AFIA Insurance Brokerage Services LLC / InsuranceMarket.ae

CII programme helped me a lot in understanding the insurance and doing better in my job. My managers are proud that I was able to receive the CII Certificate through RISC. Awatif Algafri, Cert CII Insurance Controller—Group Finance Emirates National Oil Company Limited (ENOC)

We have been working with RISC Institute for several years, and have ran various CII professional insurance qualification courses to our employees both in English

and Arabic – the cooperation has always been smooth and of highest quality. Thank you Silvan and the RISC team!

Virpi Tarantino

Executive Manager, Learning & Development Oman Insurance Company P.S.C

I recommend Cert CII Programme @ RISC Institute to everyone especially people in Insurance industry. The programme is well organized with a knowledgeable lecturer/tutor, flexible timetable, and comfortable classroom. The programme also helps me in my career path and giving me more details about insurance.

Mohd Afdzal Rashi. Cert CII Assistant Vice President—Underwriting Malaysian Re (Dubai) Ltd.

CERTIFICATE IN INSURANCE SCHEDULE

June 2019 Sun Mon Tue Wed Thu Fri Sat

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16 17 18 19 20 21 22

23 24 25 26 27 28 29

30

July 2019

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28 29 30 31

August 2019

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25 26 27 28 29 30 31

September 2019

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15 16 17 18 19 20 21

22 23 24 25 26 27 28

29 30

October 2019

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13 14 15 16 17 18 19

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27 28 29 30 31

November 2019

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10 11 12 13 14 15 16

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24 25 26 27 28 29 30

December 2019

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15 16 17 18 19 20 21

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29 30 31

January 2020

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5 6 7 8 9 10 11

COURSE LEGEND

BOOT CAMP PROPOSED EXAM DATE

W01 20 Jul 2019

31 Oct 2019

27 Jul 2019

09 Nov 2019

AWB 01 Aug 2019 03—08 Apr 2019

IF2 25 Aug 2019

05 Dec 2019

29 Aug 2019

07 Dec 2019

W04 12 Sep 2019 14 Sep 2019

WUE 26 Sep 2019

08 Jan 2020

28 Sep 2019

11 Jan 2020

WCE 03 Oct 2019

09 Jan 2020

12 Oct 2019

11 Jan 2020

AWF 19 Nov 2019 23 Nov 2019

THE TRAINER

Mr. Silvan A. Said ACII, ARM

Chartered Insurance Practitioner

CII Accredited Advanced Insurance Trainer

Managing Director, RISC Institute

Silvan Said is top level risk and insurance management executive with over 36 years’ experience in the industry as an underwriter, insurance broker and consultant, a trainer, and a director and senior executive. He has been an Associate of the Chartered Insurance Institute (ACII) for over thirty four years and holds the designation of Chartered Insurance Practitioner from the CII. He also holds the Associate in Risk Management designation (ARM) from the American Institute for Chartered Property and Casualty Underwriters. In addition to his 15 years’ experience as a trainer, Mr. Said’s 25 years’ market experience includes general insurance underwriting, life insurance product development and sales, and insurance broking. He has experience with such diverse clients as large manufacturers, foundries, power utilities, shipyards, ship-owners, ferry operators, importers and exporters, offshore bunkering, food chains, hotel chains, car hire fleets and others.

REGISTRATION AND MORE INFORMATION

Contact RISC Institute Customer Services

+971 4 3616431 / 30

customerservice@riscinstitute.com

www.riscinstitute.com

1704 Mazaya Business Avenue BB2 Jumeirah Lakes Towers, PO Box 336513 Dubai, United Arab Emirates