your host: niall shanahan, marketing executive guest speaker: malcolm jeffers, learning and...
TRANSCRIPT
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Your host: Niall Shanahan, Marketing Executive
Guest speaker: Malcolm Jeffers, Learning and Development Consultant
Top 5 Considerations You Need to Make When Planning Training on Automation Systems
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Malcolm Jeffers has over nine years of experience in the Pharmaceutical and Biotech industries.
He has worked as an automation engineer, training manager and learning and development consultant.
He and his wife Nadine live in Johannesburg, South Africa.
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What are some of the challenges when it comes to planning automation training?
• Time pressures
• Stakeholder involvement and support
• Availability of quality information
• ‘Analysis paralysis’
Today’s Webinar: Top 5 Considerations You Need to Make When Planning Training on Automation Systems
Every mistake that I made – and we all make mistakes – came because I didn’t take the time to get the facts. I didn’t drive hard enough.
Charles Knight
“’’
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• What is your job role today?
• Training Manager or Associate
• Plant or Automation Manager
• Learning and Development Specialist
• Performance Development Manager
• Other
THIS SLIDE WILL NOT BE SHOWN DURING PRESENTION – THE POLL QUESTION AND THEN RESULTS WILL APPEAR INSTEAD
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Knowing your…
• People
• Plant
• Business Goals
• Regulatory Requirements
• Training Partner
Today’s Webinar: Top 5 Considerations You Need to Make When Planning Training on Automation Systems
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• Which area do you find most difficult to define when planning training?
• Your People
• Your Plant
• Your Business Goals
• Your Regulatory Requirements
• Your Training Partner
THIS SLIDE WILL NOT BE SHOWN DURING PRESENTION – THE POLL QUESTION AND THEN RESULTS WILL APPEAR INSTEAD
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Aim of this Webinar:
• Define five key considerations and equip you with questions to plan effectively
Today’s Webinar: Top 5 Considerations You Need to Make When Planning Training on Automation Systems
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• Knowing your People
• New hires
• Cross training
• Retention rate
• Succession planning
• Competence frameworks
Today’s Webinar: Top 5 Considerations You Need to Make When Planning Training on Automation Systems
In 2011 it was found that among Top125 training companies, employee turnover was a low 11 percent, and average length of service at the company was 7 years.
Good people are hard to find… and keep.
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• Do you refer to industry competence models when planning training for your personnel?
• Yes
• No
THIS SLIDE WILL NOT BE SHOWN DURING PRESENTION – THE POLL QUESTION AND THEN RESULTS WILL APPEAR INSTEAD
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Knowing your Plant
• Technologies
• Production process
• Physical infrastructure
• Procedural interaction
• S/W and H/W version details
• Support expiry dates
Today’s Webinar: Top 5 Considerations You Need to Make When Planning Training on Automation Systems
“If you think you are the entire picture, you will never see the big picture.”
– John C. Maxwell, The 17 Indisputable Laws of Teamwork
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Knowing your Business Goals
• New Product or Process
• Upgrade or Migration
• Key Performance Indicators
•Call out rates/log
•Issue criticality
•Time spent resolving
•Labor costs
Today’s Webinar: Top 5 Considerations You Need to Make When Planning Training on Automation Systems
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• To what level of detail does your company track and generate data on call out rates for production issues?
• None
• Some
• Quite good
• Very detailed
THIS SLIDE WILL NOT BE SHOWN DURING PRESENTION – THE POLL QUESTION AND THEN RESULTS WILL APPEAR INSTEAD
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Knowing your Regulatory Requirements
• FDA Code of Federal Regulations
• ISO Standards
…records must be maintained detailing the training, experience, skills, and education of all employees.
“’’
For Life Science companies that adhere to ISO standards, ISO 9001:2000 Clause 6.2.2 specifies that…
Today’s Webinar: Top 5 Considerations You Need to Make When Planning Training on Automation Systems
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• What is the focus of your company?
• Our focus is more on regulatory compliance
• Our focus is more on performance improvement
• We focus equally on both
THIS SLIDE WILL NOT BE SHOWN DURING PRESENTION – THE POLL QUESTION AND THEN RESULTS WILL APPEAR INSTEAD
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Knowing your Training Partner
• Experience
• Responsiveness
• Support / Update plan
• Licensing model
• Blended learning capabilities
• Custom / Generic content
Today’s Webinar: Top 5 Considerations You Need to Make When Planning Training on Automation Systems
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• Do you know your Training Partner?
• Custom / Generic
• Blended learning
Today’s Webinar: Top 5 Considerations You Need to Make When Planning Training on Automation Systems
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Knowing your…
• People
• Plant
• Business Goals
• Regulatory Requirements
• Training Partner
Today’s Webinar: Top 5 Considerations You Need to Make When Planning Training on Automation Systems
Key take away points from today’s webinar
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What follow up materials can I access?
“6 Steps for Planning Training to Boost Performance.”
Next weeks blog:
The top four blind-spots preventing DCS performance improvement
Today’s Webinar: Top 5 Considerations You Need to Make When Planning Training on Automation Systems
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For more tips on training in the Life Science industry subscribe to our blog at:http://info.ztlearning.com/blog/