your guide to navigating the diabetes accreditation …...your guide to navigating the diabetes...

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Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist, MTM Services UPMC Health Plan

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Page 1: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Your Guide to Navigating

the Diabetes Education

Program Accreditation

Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist, MTM Services

UPMC Health Plan

Page 2: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Disclosures

No financial or other conflicts to disclose

Page 3: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Learning Objectives

Describe the American Association of Diabetes Educators (AADE) diabetes education program accreditation process

Summarize the American Diabetes Association (ADA) diabetes education program accreditation process

Compare and contrast the differences between the AADE and ADA program accreditation processes and requirements

Outline how the Pennsylvania Pharmacists Association (PPA) can assist your pharmacy in becoming accredited

Page 4: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

What is Diabetes Self Management

Education (DSME)?

Ongoing process of facilitating the knowledge, skill, and

ability necessary for diabetes self-care

Process incorporates the needs, goals, and life experiences of

the person with diabetes or prediabetes and is guided by

evidence-based research

Overall objectives

Support informed decision making, self-care behaviors, problem solving,

and active collaboration with the health care team

Improve clinical outcomes, health status, and quality of life

Powers MA, et al. Diabetes Care, 2015.

Page 5: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Why DSME?

Statistics

30.3 million people in the United States have diabetes

More than 114 million Americans at risk for developing complications of diabetes

Joint statement between ADA, AADE, and Academy of Nutrition and Dietetics

Critical part of diabetes care

Provider should consider referral to DSME at four identified times

Reimbursement

Centers for Medicare and Medicaid Services (CMS)

Private payers

Centers for Disease Control and Prevention. National Diabetes Statistics Report, 2017.

Powers MA, et al. Diabetes Care, 2015.

Page 6: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Question #1

At which of the following times should a provider consider

referral to DSME?

A) Diagnosis

B) Annually

C) When new complicating factors occur

D) When transitions of care occur

E) All of the above

Page 7: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

National Standards for DSME

1) Internal Structure

2) External Input 3) Access 4) Program

Coordination

5) Instructional Staff

6) Curriculum 7) Individualization 8) Ongoing

Support

9) Patient Progress

10) Quality Improvement

Powers MA, et al. Diabetes Care, 2015.

Page 8: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Guiding Principles and Key Elements of Initial

and Ongoing DSME

Engagement

Information sharing

Psychosocial and behavioral support

Integration with other therapies

Coordination of care across specialty care, facility-based

care, and community organizations

Powers MA, et al. Diabetes Care, 2015.

Page 9: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Question #2

Which of the following is a national standard for DSME?

A) Curriculum

B) Reimbursement

C) Engagement

D) A and C

E) All of the above

Page 10: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

American Association of Diabetes

Educators

Page 11: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Essential Elements

Standard 1: Internal Structure

Documented organizational structure of DSME Program

Program mission

Program goals

Letter of support from your sponsoring organization

Standard 2: External Input

Documented plan for seeking outside input

Outreach to community stakeholders and the input from these

stakeholders must be documented and available for review

American Association of Diabetes Educators. Applying for Accreditation, 2017.

Page 12: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Essential Elements Cont.

Standard 3: Access

Documentation identifying your population is required and is reviewed

at least annually

Documented allocation of resources to meet population specific needs

Identification of and actions taken to overcome access related

problems as well as communication about these efforts to stakeholders

Standard 4: Program Coordination

Coordinator’s resume

Job description describing program oversight

Documentation that the Program Coordinator received a minimum of

15 hours of CE credits per year OR credential maintenance

American Association of Diabetes Educators. Applying for Accreditation, 2017.

Page 13: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Essential Elements Cont.

Standard 5: Instructional Staff

Document that at least one of the instructors is an RN, RD, or pharmacist

with training and experience pertinent to DSME

Current credential for instructor(s)

Instructor’s resume is current and reflects their diabetes education

experience

15 hours of CE credits per year for all instructors annually

Standard 6: Curriculum

Evidence of a written curriculum, tailored to meet the needs of the

target population

Adopts principles of AADE7™ behaviors

Curriculum is reviewed at least annually and updated as appropriate

Curriculum reflects maximum use of interactive training methods

American Association of Diabetes Educators. Applying for Accreditation, 2017.

Page 14: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Essential Elements Cont.

Standard 7: Individualization

Education process is defined as an interactive, collaborative process

De-identified patient chart must include the following:

Medical history, age, cultural influences, health beliefs and attitudes, diabetes knowledge, diabetes self-management skills and behaviors, emotional response to diabetes, readiness to learn, literacy level (encompassing health literacy and numeracy), physical limitations, family support, and financial status

Individualized educational plan of care

Documented individualized follow-up on education and goals

Standard 8: Ongoing Support

De-identified chart must also include the following:

On-going Self-Management Support options reviewed with the participant

Communication to the health care team includes participant’s plan for ongoing support

American Association of Diabetes Educators. Applying for Accreditation, 2017.

Page 15: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Essential Elements Cont.

Standard 9: Patient Progress

De-identified chart must also show evidence of:

Collaborative development of behavioral goals with interventions provided

and outcomes evaluated

Documentation and assessment of at least one clinical outcome measure

Standard 10: Quality Improvement

Evidence of aggregate data collected and used for analysis of both

behavioral and clinical outcomes is clearly identified at time of

application

Annual report documenting the ongoing CQI activities following initial

accreditation

American Association of Diabetes Educators. Applying for Accreditation, 2017.

Page 16: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

What Steps Do I Need to Take?

Step 1: Make sure you meet recognition requirements

Step 2: Gather paperwork

Step 3: Apply!

Page 17: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

American Diabetes Association

Page 18: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Step 1: Recognition Requirements

American Diabetes Association. Education Program Recognition, 2017.

Education Process

Identifying a medical provider for patient

Assess patient to establish education needs

Formulate education plan

Educate patient in areas of needs

Evaluate educational intervention, including follow up

Developing a Diabetes Self Management Support (DSMS) Plan

Communicate with other healthcare team members

Maintain education record

Page 19: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Step 1: Recognition Requirements Cont.

Organizational Structure

One sponsoring

organization

Advisory group

Identified population

served

Designated program

coordinator

Qualified personnel

American Diabetes Association. Education Program Recognition, 2017.

Page 20: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Reference curriculum

Content outline

Participant learning objectives

Identified methods of delivery

Identified strategies for evaluating participant learning

Program evaluation

Identified process in place for program performance improvement

(CQI)

At least 2 outcomes must be tracked as a measure of program success:

• Participant defined goals

• Other participant outcome with measure of attainment

American Diabetes Association. Education Program Recognition, 2017.

Step 1: Recognition Requirements Cont.

Page 21: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Step 1: Recognition Requirements Cont.

American Diabetes Association. Education Program Recognition, 2017.

Program Identified Reporting Period

Original Application Start up to 6 months beforehand

and last 1-6 months

Renewal Application Start up to 12 months beforehand

and last 1-12 months

All Applications No more than 3 months from end

of reporting period to date of

submission

Minimum of 1 patient in most

cases

Page 22: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Step 2: Supporting Documentation

Documented evidence of Sponsoring Organizational support

Copies of or verification of program coordinator and

professional instructor’s current credentials

Proof of 15 CE’s if applicable

Paper Audit Items

Documentation of Advisory Group activity

A full section of one assigned content area of the curriculum

A description of a CQI project

A copy of one de-identified participant chart

Payment

American Diabetes Association. Education Program Recognition, 2017.

Page 23: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Step 3: Apply!

American Diabetes Association. Education Program Recognition, 2017.

Three application types

Original

Renewal

Additional site(s) applications

Expansion

Multi-site

Three parts to application

Part 1: General Information

Part 2: Site and Staff Information

Part 3: Documentation and Payment

Page 24: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Utilize ADA Toolkits

Auditing

5%, up to 70 programs annually, go through an onsite audit

Required documentation, worksheets, and resources

CQI

Explanation of what is required by ADA

Sample worksheets, templates, and examples

American Diabetes Association. Education Program Recognition, 2017.

Page 25: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Question #3

Which of the following recognition requirements is required by

the ADA? (Choose all that apply)

A) Reference curriculum

B) Program evaluation

C) Organizational structure

D) Documented evidence of Sponsoring Organizational support

E) All of the above

F) None of the above

Page 26: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

How Can PPA Help You Become

Accredited?

Toolkit

Mentoring

Technical assistance

Billing help

Help you through the application process

Page 27: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Question #4

How can PPA help me through the accreditation process?

(Choose all that apply)

A) Provide resources such as a toolkit and mentoring

B) Help with the application process

C) Provide technical assistance

D) Help with billing

E) All of the above

Page 28: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

References

Centers for Disease Control and Prevention. National Diabetes Statistics Report, 2017: Estimates of Diabetes and Its Burden in the United States. Atlanta, GA: Centers for Disease Control and Prevention; 2017. https://www.cdc.gov/diabetes/pdfs/data/statistics/national-diabetes-statistics-report.pdf. Accessed July 26, 2017.

Powers MA, Bardsley J, Cypress M, et al. Diabetes Self-management Education and Support in Type 2 Diabetes: A Joint Position Statement of the American Diabetes Association, the American Association of Diabetes Educators, and the Academy of Nutrition and Dietetics. Diabetes Care. June 2015, dc150730; DOI: 10.2337/dc15-0730.

American Diabetes Association Standards of Medical Care in Diabetes – 2017. Diabetes Care 2017; 40 (sup 1):S1-S138.

Beck J, Greenwood DA, Blanton L, et al. 2017 National Standards for Diabetes Self-management Education and Support. The Diabetes Educator. July 2017. DOI: 10.1177/0145721717722968.

American Association of Diabetes Educators. Applying for Accreditation. Chicago, IL: American Association of Diabetes Educators; 2017. https://www.diabeteseducator.org/practice/diabetes-education-accreditation-program-(deap)/applying-for-accreditation. Accessed August 27, 2017.

American Diabetes Association. Education Program Recognition. Arlington, VA: American Diabetes Association; 2017. https://professional.diabetes.org/diabetes-education. Accessed August 30, 2017.

Page 29: Your Guide to Navigating the Diabetes Accreditation …...Your Guide to Navigating the Diabetes Education Program Accreditation Jungle Karen Hoang, PharmD, Clinical Pharmacy Specialist,

Questions? [email protected]