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Page 1: Your Guide · problems, study problems (progress, support, and regulations), finance, housing and mediation. Studying with a functional limitation: if you have a learning disability,

Welcome to Wageningen

Your Guide2016-2017

Page 2: Your Guide · problems, study problems (progress, support, and regulations), finance, housing and mediation. Studying with a functional limitation: if you have a learning disability,
Page 3: Your Guide · problems, study problems (progress, support, and regulations), finance, housing and mediation. Studying with a functional limitation: if you have a learning disability,

Welcome to Wageningen University

On behalf of the university community,

I am very pleased to welcome you to

Wageningen University. Whether you are

here for a long or a short period of study,

I would like to wish you a pleasant stay and

hope you will soon feel at home. On our

side, we will do all we can to support you

during your stay in Wageningen.

Wageningen University is a part of Wageningen UR (University & Research), a unique collaborative combination of a university and policy and market orientated research institutes. No such combination is found at any other university in Europe. The advantages are numerous. You will soon find that you have become a member of the most internationally oriented university community in the Netherlands: you will meet students from all over the world, both in and outside of the lecture halls.Feeling at home has everything to do with being informed: knowing how to get things done, where to go, what to do and how to do it will help you more easily find your way.Your Guide to Wageningen will assist you to find the services you need.It answers many frequently asked questions posed by newcomers to Wageningen.

Enjoy your stay and studies in our university city.

Prof. dr Arthur MolRector Magnificus Wageningen University/vice-president Wageningen University & Research

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Contents

Wageningen University 6Student Service Centre (SSC) 6Student Counselling Service 6University Enrolment 7Student Housing 8

Student facilities 10Wageningen in’to Languages 10Radboud Academic Test of English (RATEr) 12IT facilities 13MyPortal and Blackboard 14Study Handbook and Schedule 14Wageningen UR Library 15Study Store 16Sports Centre de Bongerd 16

Legal residence in the Netherlands 18Entry visa (MVV) 19Steps to entry visa/residence permit 20Tuberculosis examination 20Travel abroad 21End of study 22Municipal registration 23

Wageningen and Social Life 24International student organisations 24Working in Multicultural settings 24

SP&C-In the World 24Study and student associations 25Studium Generale (SG) 25Young KLV 25

Financial matters 27Bank 27Cash passport/debit card 27Cash dispensers 28eWallet 28Dutch bank card with pincode 28

Insurance 29Medical Insurance 29Liability insurance 30European Students 30Basic Healthcare Insurance 30Insurance for partners and children 30Search year Students 30Important web addresses 31

Medical care 32General practitioners (GPs or family doctors), in Dutch, huisarts 32Wageningen University and General Practitioners 33Dentists, in Dutch, tandarts 33

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Pharmacies, in Dutch, apotheek 35Important Telephone Numbers 36

Shopping 37Supermarkets 37Shops with budget prices 38Outlet shop 38Second-hand shops 38Specialised shops 38Open-air market 39Bicycles shops 39Stamps and post services 40

Transportation 41Bicycles 41Pedestrians 42Taxis 42Buses 42OV-chipkaart 43Trains 43

Dinner and entertainment 44Restaurants 44Fast-food and take-away 45Cinema 45

National Events 46February 26-28, Carnival 4627 April, King’s Day – the king’s birthday 46May 5, Liberation day 46December 5, Sinterklaas – Saint Nicholas Day 47

Welcome to Forum, Orion and Leeuwenborch 48eWallet 48Forum 49Orion 49Leeuwenborch 50Emergency response (BHV) Wageningen UR 51

Forum, Orion and Leeuwenborch house rules 53General 53Use of indoor areas 53Teaching areas 53Library 54Use of outdoor areas 54Parking 54

Some Dutch words and phrases 55

Academic year calendar 2016-2017 69

Maps 70

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This booklet, compiled by the International Student Support office (ISS), is intended to help you adapt to life in the Netherlands, particularly in Wageningen.

We realise that not all your questions can be answered by just reading this booklet.In case you need additional information, please do not hesitate to contact us byvisiting the student desk or by sending an e-mail through our website:www.wageningenur.nl/en/Education-Programmes/Student-Service-Centre/Questions-and-Answers/qa-prospective-master-students.htm

International Student Support (ISS) is a part of the Student Service Centre.The International Office (IO) and Finances are part of the International Student Support. Besides ISS, the Student Service Centre consists of the Student Administration, Student Desk and the Student Counselling Service.

Suggestions for improvements, additions or modifications to this booklet are always welcome and may be submitted to the International Office.

We wish you a wonderful time in the Netherlands.

International Office (IO)International Student Support (ISS)Student Service Centre (SSC)Wageningen University

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Wageningen University

Student Service Centre (SSC)

The Student Service Centre (SSC) is responsible for the handling of student related administrative matters. The SSC consists of the Student Administration, Student Counselling Service and International Student Support (ISS). The front office of SSC is the Student Desk, located on the ground floor in Forum. All students can consult the Student Desk for information concerning: University registration, visa, residence permit, insurance, financial matters, fellowships, transcripts, et cetera. You can also schedule an appointment with one of the student counsellors at the Student Desk.

The Student Desk can be found in Forum, building 102; Droevendaalsesteeg 2. Opening hours: Monday to Thursday 09.00 – 16.00 hrs, andFriday 09.00 – 13.00 hrs. (Please note that the opening times are subject to change and check the website www.wageningenUR.nl/en/Education-Programmes/Student-Service-Centre.htm for the latest information)

Our University has a central knowledge databank whereyou can find an answer to frequently asked questions. Check ‘questions and answers’ www.wageningenur.nl/en/Education-Programmes/Student-Service-Centre/Questions-and-Answers/qa-prospective-master-students.htm

If the answer to your question is not available, you can submit your question to the Student Service Centre by clicking the contact button on the ‘questions and answers’ site.

Student Counselling Service

Student counsellorThe student counsellors provide confidential advice on practical, financial and personal matters such as social problems, study problems (progress, support, andregulations), finance, housing and mediation. Studying with a functional limitation: if you have a learning disability, such as dyslexia you may qualify for special regulations and arrangements for students. Contact student counsellors: Mrs Miranda van der Slikke, Mr Marc Uijland, Mrs Ruur Boersma or Mrs Nadja Schmiemann.

Their offices are in Forum.Appointments: through the SSC secretary. To make an appointment, you can call 0317 483618 or go to the Student Desk in Forum. Check opening hours www.wageningenur.nl/en/Education-Programmes/Student-Service-Centre.htmE-mail [email protected]

Daily Walk-in counselling is available in Forum (room 011,

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corridor right of the Student Desk). This is an open office for urgent support or short questions related to mental or social issues. You can tell your story in an accessible way in 15 minutes. During lunchbreak (daily between 12.30-13.30) there’s a student psychologist or student counsellor available, in the evening (Mon.-Thu. between 17.30-19.00) there’s ‘peer support’ by volunteers (trained students or employees). In the Walk-in, you can tell your story, if possible you’ll get tips and you’ll get an advice of where to go to with your request for help.

Confidential adviserWageningen University employs a confidential adviser for students. The adviser is independent and everything you discuss is confidential. To contact the confidential adviser for students, you can e-mail [email protected] information: www.wageningenur.nl/en/Education-Programmes/Student-Service-Centre/Student-counselling-service/Confidential-adviser.htm

Student psychologistIt is not at all uncommon for a student to have some difficulties related to their study (e.g. concentration, planning) or personal life (e.g. depression, homesickness or social anxiety). The psychologist may be able to help find a solution for such complaints; they offer short term

treatment (max 5 sessions). Consultations are free for students of Wageningen University. For severe or protracted psychological problems you should contact your doctor, who can assist you in finding the help you need. For an appointment with one of the student psychologists, please contact:Jos Bovens ([email protected]), Mrs Manet Boer ([email protected]), or Mrs Ineke Leenders ([email protected]).

Please note in case of illness you will have to see a General Practitioner (GP). For names and addresses, see page 33 to 37.

University Enrolment

To make use of the student facilities such as classes, library and university e-mail account, enrolment is required. The registration is valid for one academic year, from September 1 to August 31. Detailed information on how to complete the enrolment form and on other subjects related to your registration can be found in the Registration Handbook available at the Student Service Centre.After you are enrolled as a student at Wageningen University, you will receive a WURnet account. You can

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use the WURnet account to log on to all computers in thecomputer rooms at Wageningen University, which give access to: the internet, your own WUR e-mail as well as to your own University work area. This account also gives access to MyPortal and SSC online.

WUR-Card: All students who are enrolled at Wageningen University receive a WUR-card after registration. The WUR-card is an organisation card on which your personal data and your rights within the organisation are stored. It is issued only once. If you lose your WUR-card, a replacement will cost €15. The WUR-card shows your photograph. Please report to the student desk to have your photograph taken.

The WUR-card has the following functions:• Identification as a student of Wageningen University

(only in combination with a valid Proof of Enrolment)• Payment coffee machines and catering, library card, to

borrow books from the University Libraries• Identification to make use of the printers and

photocopiers at Wageningen UR• Identification for entrance to WUR non-public buildings

(if applicable)• Sport card (if applicable)• eWallet

Enrolment as a student means that you have certain rights and obligations. Information on this subject can be found in the Student Charter www.wageningenUR.nl/en/Education-Programmes/Current-Students/Student-Charter.htm

Student Housing

Idealis (the main student housing corporation in Wageningen), is the allocating authority for all rooms of Idealis and Wageningen University together.Idealis provides prospective international students with information about the application procedure. If you are a prospective international student, please wait for Idealis to contact you by e-mail. Idealis will contact you approximately two to three months before the start date of your programme in Wageningen.

Application procedureIf you want to qualify for student housing through Idealis, you can register with Idealis after receiving their information about the application procedure. Registration with Idealis is free of charge. After registration, you can start to respond to the availabale housing offers on their website. After acceptance of a room, you will be provided with information about key collection and the tenancy contract.Note that most accommodation offered is suitable for

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1 person only. Should you want to come with your family/partner then you can register for a combi/double room or apartment. There is only a very limited number of combi/double rooms and appartments available and they are difficult to get. It will be your own responsibility to find alternative accommodation for your partner and family.The rooms that are offered on the Idealis website are either managed by Idealis or by Infacilities and are situated in Wageningen, Bennekom or Ede. Should you have any problems or questions regarding the room itself then please contact Idealis or iNFacilities.

Priority housing due to distanceIf more than one person responds to a housing offer on the Idealis website, the room will be offered to the person with the highest ranking. If your current residential address is more than 175 kilometres away from Wageningen Campus, you qualify for distance priority. When you register with Idealis, an automatic calculation will be made to see if you qualify. For more information on the distance priority regulation, please see the website of Idealis, www.idealis.nl.Contact information Idealis Visiting address: Nexus (building 117) Akkermaalsbos 14, 6708 WB Wageningen Website www.idealis.nl

Opening hours office: Monday to Thursday: 12 – 18 hrs, Friday: 12 – 14 hrs.

Contact information iNFacilities Forum Building, Building 102, Room 019 Droevendaalsesteeg 2 6708 PB Wageningen Website www.studentlivingwageningen.nl. Opening hours office: Monday to Thursday 9.00-14.00 hrs

Private MarketFor housing options on the private market we refer to the organisation HousingDesk Wageningen.On their website, www.housingdeskwageningen.nl, you can find a lot of different offers of private house owners in Wageningen both for long and short term. You can take a look at their website and contact the house owners directly.

For temporary options you can go to www.shortstaywageningen.nl

Wageningen Campus PlazaWageningen Campus Plaza is located next to the university buildings and is managed by student housing company DUWO. MSc students can use their admission letter for registration at DUWO in case they ask for a Proof of enrolment before you have registered for the university. You can find more information on the website.

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Student facilities

Wageningen in’to Languages

About Wageningen in’to LanguagesWageningen in’to Languages provides a wide range of language and communication services to an equally wide range of target groups.They have courses for all levels, from beginners to advanced students, but they also offer translations in any language and administer language tests, such as the Oxford Online Placement Test.

CoursesThe Wageningen University campus is a highly international environment where the ability to speak more than one language is not just a luxury, but a necessity. English, Dutch, French and Spanish are the most popular language courses among BSc and MSc students, but Wageningen in’to Languages offers courses in other languages as well.

Wageningen in’to Languages does not only teach language courses to Wageningen UR students, PhD candidates and staff, but also to external clients. The general courses focus on speaking and listening skills, but they also offer specialised training courses, for instance in English writing and presenting skills. Prior to taking an English course with Wageningen in’to Languages, you can take the

Oxford Online Placement Test (OOPT) to determine which course level is most suitable for you.

Fees• Courses in Dutch and English cost the same for all

students enrolled at Wageningen UR: €90.• Students needing a French or Spanish course for their

programme (work placement or graduation subject abroad) also pay €90. Please note: this reduced rate only applies upon presentation of a form completed and signed by your study advisor.

• To all other course participants from Wageningen University (students, PhD candidates or staff) a fee of € 400 applies.

• The fee for people from outside Wageningen University wishing to take a language course is €450.

Courses for students are held during two periods: from October until February and from March until July. Courses for staff start in September, January and April. Courses for PhD candidates run throughout the year. The starting date and duration of tailor-made courses are determined in consultation with the client.

Because of a collaboration with Radboud in’to Languages, students at Wageningen UR can take advantage of an

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even wider selection of language courses. Radboud in’to Languages offers: German, Chinese, Italian, Japanese, Russian, Portuguese, Polish, Arabic, Swedish and Dutch sign language. These courses generally take place in Nijmegen at Radboud in’to Languages. If more than 10-12 Wageningen UR students are interested in one language course in the same period, it can take place on the Wageningen University campus. These courses are offered twice a year, in October and March. For more information about specific languages, please visit the Wageningen in’to Languages website.

If you prefer a tailor-made course; no problem. Wageningen in’to Languages is specialised in providing tailor-made courses in close consultation with individual clients, whether internal or external.

PhD candidatesAs a PhD candidate at Wageningen UR, you can attend a whole range of English courses specifically designed to improve your speaking or writing skills. The offer is geared towards Life Sciences and focuses on scientific vocabulary. All courses are offered in collaboration with Wageningen Graduate School (WGS).

Courses• The Essentials of Scientific Writing and Presenting• Efficient Writing Strategies• Scientific Writing• Presenting with Impact• Pitch Perfect• Writing Grant Proposals

FeesThe fees vary per course. PhD candidates with an approved Training and Supervision Plan (TSP) are entitled to a 50% discount.

The Oxford Online Placement TestThe Oxford Online Placement Test (OOPT) is a certified placement test for English courses, which Wageningen in’to Languages and its specialised trainers use to get an accurate picture of the starting level of the participant. The test, which consists of open and multiple-choice questions, is designed to test listening skills, reading skills and grammar, and lasts a maximum of 80 minutes. The computer sets the questions and checks whether the answers are right or wrong. The level of the questions changes automatically in line with the level of the student’s current knowledge, until a constant level is achieved.

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ResultsThe results of the OOPT are linked to the Common European Framework of Reference (CEFR), which defines the different language proficiency levels. Teachers can make sure that a student will take the right course by referring to the CEFR classifications.

Who is it for?• PhD candidates and visiting & permanent members of

Wageningen UR staff• Anyone interested in assessing their current English

proficiency• All MSc and Erasmus students will be given the

opportunity to take the OOPT during their first few weeks in Wageningen

Practical informationPlease arrange an appointment through the Wageningen in’to Languages website. You can call the secretarial office with any questions regarding the test.

Radboud Academic Test of English (RATEr)

RATEr is a diagnostic test of academic English. The test aims to determine whether students, prospective students, PhD candidates and other academic researchers

possess the required English proficiency to take an English-taught degree programme or perform academic activities in an international academic environment.

*RATEr will be offered as of December 2016.

For more information, please visit: http://www.wageningenur.nl/en/product/RATEr-2.htm

Translation serviceWageningen in’to Languages specialises in translation and editing. What sets Wageningen in’to Languages translators apart is their extensive experience in the Life Sciences, Wageningen University’s primary domain. They maintain a list of terminology specific to the University, thereby ensuring consistent vocabulary throughout.

What does Wageningen in’to Languages offer?• Strong engagement with the client: They are more than

a place where you can buy translations, and are happy to discuss your specific needs and wishes when it comes to translation and editing work;

• Coordination by an experienced translator: You have direct contact with an expert in the field of academic translation, who has the overall responsibility for the quality of translations and edited texts;

• The very best translators and editors: Your texts are in

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the hands of native language professionals familiar with your terminology, context and topics;

• Proofreading guaranteed: All translations are subject to meticulous proofreading by a second translator.

InterpretingWageningen in’to Languages can help you find the right interpreter for your international conference or other event. They have experienced business, legal and conference interpreters on file.

Contact Wageningen in’to LanguagesForum, Wageningen Campus

Postal addressP.O. Box 596700 AB Wageningen, The Netherlands

Visiting addressBuilding no. 102, room 108Droevendaalsesteeg 26708 PB WageningenThe Netherlands

Call 0317 482552E-mail: [email protected]: www.wageningenUR.nl/into

Translation and editing serviceCall 0317 482080E-mail: [email protected]

Opening HoursMonday to Friday 09.00 – 17.00 hrs

IT facilities

Target groupStudents and guests of Wageningen UR

General InformationAs a student at Wageningen UR, you have access to various ICT products and services. For more information visit intranet.wur.nl > Services > ICTYou can also contact the IT Service Desk by E-mail or telephone for any questions, comments or concerns you may have.

Contact IT Service DeskE-mail: [email protected] 0317 488888Opening hours:Monday to Friday 8.00 – 17.30 hrsThese opening hours are subject to change during holidays and exam weeks. For more information, check the information screens in the education buildings.

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On the Wageningen UR website you will find information and manuals on how to access the Wageningen UR network from your laptop, tablet or smartphone. There is also information about syncing your Wageningen UR e-mail account and printing from your own devices.In many faculty buildings and a part of the Wageningen UR Campus you can log on to the wireless network with your WURnet account.

Unable to access the Wageningen UR network from your laptop, tablet or smartphone? Go to the ServicePoint IT on the ground floor of the Forum Building (near the reception). The ServicePunt IT can solve your queries and problems related to accessing the Wageningen UR network from your laptop, tablet or smartphone.

Contact ServicePoint ITVisiting addressForum Building, Droevendaalsesteeg 2, 6708 PB WageningenOpening hours:Monday to Friday 9.00 – 16.00 hrsThese opening hours are subject to change during holidays and exam weeks.For more information, check the information screens in the education buildings.

MyPortal and Blackboard

MyPortal is a personalised website where you can find all the information relevant to your study at Wageningen University. The website address is: https://MyPortal.wur.nland you you can log on with your WURnet account name and password. On this site you can register for courses. After your courses are registered you will see links to the electronic learning environment of these courses (Blackboard sites), as well as announcements from your lecturers. You will also find your grades and your lecture and exam schedule. Furthermore, there are links to various other study related websites and to education news. MyPortal is the website you should use as a starting point for your study at Wageningen University. At http://ssc.wur.nl/mededelingen/air/flyer-uk.pdf you can find an introduction to MyPortal.

Study Handbook and Schedule

The Study Handbook provides students with official information about BSc, MSc programmes and the Minors of Wageningen University. Students will also find information about the courses by Chair Group in the Study Handbook. The Study handbook can be found on: www.wageningenuniversity.eu/studyhandbook

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European Credit Transfer and Accumulation System (ECTS)Wageningen University has completely implemented the ECTS in its education organisation. All information in the student charter and Study Handbook is based on the ECTS principles described in the Bologna process. For more information about the Education system wageningenur.nl/en/show/Education-system-Non-EU.htm

Course planningIn the course planning all courses are listed both by period and time of day.This information and other information concerning scheduling can be found on www.wageningenuniversity.eu/schedule. Note that you have to register for courses four weeks prior to the beginning of the course concerned (five weeks for courses with a maximum number of participants). You can do so at the SSC https://ssc.wur.nl/Student/ or MyPortal https://myportal.wur.nl/ with your WUR account. On these websites you will see how to register.

For questions regarding your WURnet account, please contact the Service Desk IT:E-mail: [email protected] 0317 488888

Wageningen UR Library

The Library covers scientific and discipline-oriented information sources in the Netherlands for the following disciplines: Agro technology and Food Sciences, Plant Sciences, Environmental Sciences, Animal Sciences and Social Sciences. Some exceptional ‘foreign collections’ are integrally incorporated in the Wageningen Catalogue. The historical collections and the collections regarding garden and landscape architecture are also described in the Wageningen Digital Library. Wageningen UR Library offers electronic journals integrated, together with the Wageningen catalogue and electronic files, in the Wageningen Digital Library. The students and staff of Wageningen UR are able to access electronic sources from the WURnet as well as from home. A directory including instructions on how to use the library, how to order a document, duration of a book loan and how long a loan can be extended or to find out which loans and reservations the user has requested, completes the Wageningen Digital Library. The Personalised Library or ‘My Library’, as it is called, offers users the possibility to design their own electronic quick and easy access to files where the user is alerted to new acquisitions and recently published issues of journals: Table-of-Content Alerts. Information about the Library and its locations is coordinated by the service desk.

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Wageningen UR Library ForumE-mail: [email protected]: www.wageningenUR.nl/libraryCall 0317-486666

Opening hours:Monday to Friday 8.00 – 22.00 hrsSaturday and Sunday: 10.00 - 18.00 hrs

During office hours (Monday to Friday until 18.00 hrs) the building is freely accessible. After office hours, you must use your WUR-card to enter the building.Changes in the opening hours will be announced in the university magazine Resource and on the website.

Study Store

At this shop you can purchase textbooks, internet cables and office equipment. In the Study Handbook you can check what literature you need. If you need to buy books, you will need the name of your study programme and the course codes and names of the subjects. At the Study Store you can pay cash or by debit card (not with a credit card).

Opening hours:Monday to Thursday 09.00 - 16.30 hrs

Friday 09.00 - 14.00 hrsLocation Study Store: Forum building, Droevendaalsesteeg 2, Wageningen

Sports Centre de Bongerd

The Sports Centre de Bongerd (SCB) is the sports centre for students and staff of Wageningen UR. SCB is a multi-functional sports centre with both indoor and outdoor facilities. The sports programme offers 55 sport activities for students and 35 for staff of Wageningen UR. Forty two specialised instructors provide instruction in a wide range of sports, from athletics to zumba. Besides the regular team sports like basketball, volleyball and soccer, also sports such as aqua fit, boxing, fitness, pole dance, squash, street dance and inline skating are offered in the sports programme. The sports centre has two sports halls, two small gyms, studio, indoor biking room, track, climbing wall, four squash courts, six tennis courts and four outdoor fields along with a completely renovated fitness room, built according to the latest standards.

Sports Centre de Bongerd is open 7 days a week, allowing you to take part in sports during the weekend as well. To be able to make use of the facilities or participate in the

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sports programme, you must have the sports option on your WUR-card activated and pay a fee.

It also gives free admission to swimming pool Sportfondsenbad De Bongerd and can be used to become a member of one or more of the 26 student sports clubs.

For further information about the sports programme, please visit: www.wageningenUR.nl/en/Expertise-Services/Facilities/sports-centre-de-bongerd.htm or contact the reception.

Address University Sports Centre de BongerdBornsesteeg 26708 PE WageningenCall 0317 483877E-mail: [email protected]: www.wageningenUR.nl/en/Expertise-Services/Facilities/sports-centre-de-bongerd.htm

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Legal residence in the Netherlands

Legal residence means that non-Dutch citizens are granted permission by the Dutch government to temporarily reside in the Netherlands for a specific purpose, in this case education. The Dutch government has a number of rules for international visitors/students. According to the Dutch law, universities must verify if foreign students are legally residing in the Netherlands before they can be registered as a student.

The application for an entry visa (MVV) and/or a residence permit (VVR) must be made by the International Office of Wageningen University, which will send you the necessary forms to fill out after admission and payment of the

invoice and forward your application to the Dutch Immigration and Naturalisation Service (IND). The IND will then provide the University with proof of legal residence, based upon which you can be registered as a student.

Not all students need to apply for a MVV entry visa or a residence permit.

In the table below you can check if you need to apply for either one of them. After that you can check the information that applies to you.

Country of origin MVV entry visa needed?

Residence permit needed?

Working permit needed?

EU/EFTA countries* NO NO NO

Croatia NO NO YES

Australia, Canada, Japan, Monaco, New-Zealand, South Korea, U.S.A., Vatican City

NO** YES YES

All other countries YES YES YES

* EU/EFTA countries: Belgium, Bulgaria, Cypres, Denmark, Germany, Estonia, Finland, France, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Austria, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Czech Republic, United Kingdom, Sweden, Switzerland.** Although students from these countries need no entry visa, International Office of Wageningen University will start the procedure for application of your residence permit before your arrival in the Netherlands.

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Entry visa (MVV)

A MVV is a visa to enter the Netherlands; it is a sticker in your passport issued by the Dutch Embassy or Consulate. International Office of Wageningen University will guide you through the application procedure. Please do not contact the IND yourself! The student has to collect the MVV within 90 days of the approval date. International Office of Wageningen University will inform the student as soon as the IND has approved the entry visa.

As soon as the Embassy has issued your MVV, it is valid for 90 days. After entering the Schengen Area (the Netherlands or another Schengen Country) it is valid for another 90 days but no longer than the expiry date.

The Dutch embassy or consulate will inform the student about the documents he/she needs to bring to the embassy.

When collecting the MVV the student must record his/her signature and fingerprints are taken. The student must bring a new (not yet previously used) passport photo. This passport photo must meet the Dutch passport requirements.

Residence permit

A residence permit is an official governmental document that proves that the holder legally resides in the Netherlands. It is issued for a specific purpose, in your case: study. During the validity of the permit a foreign national is allowed to leave and re-enter the Netherlands. During the validity of the permit the holder of a residence permit is not allowed to stay outside the Netherlands for more than 90 days if it is not study related. If you need to leave the Netherlands for study reasons, a stay outside the Netherlands for a maximum of 12 months is allowed.

Residence permits are issued by the Immigration and Naturalisation Service (IND). However, in case of a student, only the hosting university can apply for the permit. This means that International Office of Wageningen University will guide you through the application procedure. Please do not contact the IND yourself!Students will be given a residence permit for the duration of their studies.International Office of Wageningen University will start the residence permit application as soon as:A You are unconditionally accepted at Wageningen

University***B Your invoice has been paid and/or a fellowship letter has

been received.

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Steps to entry visa/residence permit

1 International Office will contact the student by e-mail about the visa procedure and the documents that the student has to submit****

2 International Office sends the application to the IND. Students that do not need an entry visa, please proceed with step number 6.

3 International Office informs the student as soon as the entry visa has been approved.

4 The student makes an appointment at the Embassy or Consulate. Fingerprints will be taken and the student needs to bring a MVV Issue form and passport.

5 The student collects his/her MVV at the Dutch Embassy or Consulate.

6 The student travels to the Netherlands.7 If not already done at the embassy, the student visits

one of the IND offices in the Netherlands to have his/her photo and fingerprints taken. The student needs to bring his/her passport.

8 The student collects the residence permit card as soon as it is ready. International Office will inform the student where to collect the residence permit.

*** The visa procedure for students that have been admitted ‘on condition’ will not start before they meet all requirements for admission.

**** All Chinese students must register with Nuffic for a ‘Nuffic Certificate’ before their visa application can be submitted. This includes taking an IELTS or TOEFL test. For more information see www.nuffic.nl/nuffic-certificateChinese students may activate an account and start an application for a ‘Nuffic Certificate’ through the following websitehttps://ncas.nuffic.nl/

Tuberculosis examination

In order to obtain a residence permit, nationals of some countries* will have to undergo a tuberculosis examination. The examination involves an X-Ray of the lungs. The X-ray will be taken by the GGD in Ede (Municipal Public Health Service). You will have to travel to the GGD in Ede (a town about 6 km north of Wageningen) at a later date (by appointment only). The GGD can be reached by bus (bus 88 or 84)Take the following documents:• Your passport• Insurance certificate/card• Address in the Netherlands• Appendix Tuberculosis DeclarationTo make an appointment please call 088 3555700Monday to Friday 08.30 – 09.00 and 12.30 – 14.00 hrs and tell them you would like to make an appointment to go to Ede.

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* If you have the nationality of one of the countries on this list, you do not have to undergo a tuberculosis (TB) test. Albania, Andorra, Antigua and Barbuda, Argentina, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Belize, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Comoros, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Dominica, Egypt, El Salvador, Estonia, Fiji, Finland, France, Germany, Greece, Grenada, Hungary, Iceland, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jemen, Jordan, Kuwait, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Maldives, Malta, Mauritius, Mexico, Monaco, Montenegro, Netherlands, New Zealand, Nicaragua, Niue, Norway, Oman, Panama, Paraguay, Poland, Portugal, Qatar, Romania, Samoa, San Marino, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Spain,St Kitts & Nevis, St Lucia, St Vincent and the Grenadines, Suriname, Sweden, Switzerland, Syria, Tonga, Trinidad and Tobago, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States of America, Uruguay, Venezuela

Visiting addressGGDHulpverlening Gelderland MiddenStationsweg 606711 PT EdeDirections: You should take a bus (bus no. 88 or 84) to the Ede-Wageningen train station. You arrive at the train station Ede-Wageningen and follow the street called Stationsweg. After walking approximately 10 to 15 minutes you will see the building ‘Hulpverlening Gelderland Midden’ on your left.

From the Bus station in Ede, you can also take bus no. 3, 4, 5 or no. 107 or 108s. You have to get off the bus at the second stop after the Ede-Wageningen train station. Approximately 100 meters on your left you will see the building ‘Hulpverlening Gelderland Midden’.

Travel abroad

Students in possession of a valid residence permitare allowed to return to the Netherlands without anyproblems before the expiry date. If your residence permit is going to expire when you are abroad, please contact International Office in advance (3 months) before your scheduled travel. Once your extension is in process, you can apply for a return visa. You can get a return visa valid for up to six months if you show a declaration from your supervisor that your stay outside the Netherlands is study related. The return visa can be obtained from the IND. You will have to make an appointment with the IND, Call 088 043 04 30. The IND will give you further instructions regarding documents you have to take with you. Costs of a return visa are €145 (for Turkish nationals the costs of the return visa are €42).If you intend to visit another country, check the visa requirements for that country well in advance. Please note that some countries have strict rules regarding the validity

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of the Dutch residence permit. If you travel abroad without being in possession of a valid Residence Permit card, you will be refused entry upon your return.

Stay in another Schengen countryA Dutch Residence Permit grants entry without visa into the so-called Schengen countries of the European Union, for a maximum of 3 months. If you intend to stay longer than 3 months, you must check the visa requirements of that specific country well in advance.

End of study

According to the Dutch Immigration Law the educational institute has to inform the Dutch Immigration and Naturalisation Service (IND) as soon as you have completed or stopped your study.Wageningen University informs the IND in the first week of the new month following your graduation date or the date on which you have stopped your study.From this date on your residence permit is no longer valid (no matter what the expiry date on your residence permit card says) and for this reason your stay in the Netherlands may become illegal.The IND will withdraw your residence permit based on study.

You must leave the Netherlands before the 28th of the new month following your graduation or end date of study, unless your residence permit card has already expired. You have to leave the Netherlands before the expiry date of your residence permit.Leaving the Netherlands after this date may result in a report in your personal file in the IND administration which can cause trouble when applying for a new visa for a Schengen country in the future.

Only students that have graduated can apply for a ‘Search Year’ in order to find a job or PhD position in the Netherlands.More information regarding the search year can be found on the website of the IND: https://ind.nl/EN/individuals/residence-wizard/orientation-year-highly-educated- persons/#paragraph1

Please note that some sponsor organisations have strict rules regarding the return to your home country after you have finished your study. We strongly advise fellows to check the rules of the fellowship. For example: NFP fellows have to return home within a couple of days after the fellowship has ended. A search year is not allowed. Their sponsor does not allow them to use the search year.

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Municipal registration

All foreign students staying in the Netherlands longer than four months must go to the Municipality of the city they reside in, to register at the office at the municipality.

Students have to present:• A valid passport (Should be valid at least 6 months after

arrival)• An original birth certificate mentioning your parents’

names (Chinese students need a ‘Hukou’ birth certificate)

• An original marriage certificate (if applicable)• An original certificate of divorce (if applicable)• For widows/widowers – a marriage certificate and

death certificate (if applicable)

It is important to keep the municipality informed about your address because the immigration authorities use the same database for their correspondence.

Visiting address (If you are living in Wageningen)Municipality of WageningenTown HallBurgerzakenOlympiaplein 1, 6707 EN Wageningen

For information about the documents for the municipality, please contact [email protected]

Open:Monday to Thursday 08.30 – 12.30 hrs andFriday 08.30 – 19.00 hrsCall 0317 492911

Visiting address (If you are living in Ede or Bennekom)Municipality of Ede

Town HallBurgerzakenBergstraat, 46711 DD EdeCall 0318 680911

Open:Monday to Friday 09.00 – 12.00 hrswith an appointment Monday to Friday 09.00 – 13.00 Friday until 19.00 hrs

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Meeting people: meet as many people as you can. Wageningen is a very special place where you have the chance to meet people from all over the globe. Use the opportunity to get to know about other cultures, customs and traditions.

Activities and appointments: if you are planning to join in activities with Dutch people, it’s worth remembering that they are usually very serious about their daily schedule. This means you need to be punctual. Take this tip seriously especially when it comes to official appointments.

International student organisations

Some international organisations offer a wide range of activities and services especially for foreign students of Wageningen University. Foreign students are welcometo join the study-association of their study. For more information check our facilities www.wageningenur.nl/en/Expertise-Services/Facilities.htm

Working in Multicultural settings

WU has Guidelines for Working in Multicultural Settings.These Guidelines lay down principles which shouldgovern the staff and students at the university and

research institutes in their conduct towards each other.The principles relate to the social conduct between people from a variety of backgrounds, i.e. the differences between people’s social backgrounds and origins, religion ideology, social and political preferences. For more information see the Student Charter www.wageningenUR.nl/en/Education-Programmes/Current-Students/Student-Charter.htm

SP&C-In the World

SP&C-In the World is an open social student community, membership is not required. Their aim is to gather students in all their diversity for philosophical, religious and cultural exploration and discussion. Among the activities of In de World-SP are social gatherings, excursions, dialogue groups, cultural workshops, life coaching and training. Invest in the development of your personality, your awareness, your spirituality. Deepen your religious or philosophic view in contact with other students. Question your existence, and broaden your mind. Gather scientific knowledge and strive towards wisdom.

SP&C-In the Wold is a local community of a countrywide network for students studying in Holland called Seekercity.nl

Wageningen and Social Life

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E-mail: [email protected]: www.spc-intheworld.comFacebook: ‘In the World-Wageningen’

Study and student associations

If you want to know more about International student associations, Study associations, Social and cultural associations and Interest groups check www.wageningenUR.nl/en/show/Study-and-student-associations.htm

Studium Generale (SG)

Most SG activities (unless otherwise posted) take place in Impulse, WUR building 115, Stippeneng 2.Wageningen University encourages students and staff to participate in scientific, cultural and social activities beyond their field of specialisation. Studium Generale therefore organises throughout the year academic and cultural activities to broaden your general knowledge and insights. On a variety of topics ranging from philosophy and physics to politics, culture and the arts.SG also supports Art Cinema Movie W with films offered almost every day of the week.

Studium Generale is here for students as a permanent resource of engaging entertainment, as a forum for discussion beyond traditional disciplines offered here in Wageningen, but especially as a source of inspiration for looking at the world from another perspective.

Most activities take place during the evening hours. All sessions are free and open to the public. For Movie W a small fee is charged.

Information on all upcoming activities is posted on the website www.wageningenur.nl/en/Education-Programmes/Studium-Generale.htm or you can sign up for the newsletter via [email protected]. And check the blue posters hanging throughout Wageningen. For movies look for the Movie W folder or check the Movie W website, which has all the film information in Englishwww.movie-w.nl. Facebook page www.facebook.com/studiumgeneralewageningen

Young KLV

The Young KLV programme of KLV focuses on the members within KLV who are a student or who have graduated in the past five years. 3.200 Young KLV members are already

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joining this alumni organisation of Wageningen University. Five active young members, the Young KLV Ambassadors, organise activities in collaboration with KLV that are specifically focused on a good preparation for the employment market, gaining experience with networking or setting up a company. Soft skills receive limited attention in Wageningen degree programmes. KLV aims to bridge this gap with the Young KLV programme of workshops and training courses that allow students and recent graduates to work on their personal development and prepare them for working life.More info: klv.nl/youngklv

Annual Introduction DaysTo start your time here well and to get to know Wageningen, its student life and your study, you can join the introduction week. The Annual Introduction Days (AID) are organised by students and are for all new students at Wageningen University and Stoas Vilentum. The AID 2016 takes place from the 19th until the 24th of August. It is highly recommended to follow the AID prior to the start of the academic year. Both Dutch and non-Dutch students will join together and explore the city of Wageningen. The new students will be divided in groups and guided by 2 senior mentors. It is a wonderful way to start your study!! You’ll

get to know your fellow students, different associations, sports facilities, university buildings, places to go out and much more. The AID programme has a great variety of things to do and there will be for example an opening party, a sports day, an information market and a street theatre festival. The AID will be concluded with a spectacular closing festival. During the Annual Introduction Days, upcoming students from Wageningen University and Stoas Vilentum will get to know Wageningen and its student life. You may have participated as a student in the AID already but it is also possible to contribute to this event by becoming a mentor.For more information www.aidwageningen.nl/site/en

AID boardDroevendaalsesteeg 2 (room 401)6708 PB WageningenForum Room 401Call 0317 484200E-mail: [email protected]: www.aidwageningen.nl/site/en

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Bank

In Wageningen you will find several bank shops where students may go to apply for a Dutch bank account. Most of these bank shops will ask you for your BSN (Citizen service number) before opening a bank account. The municipality will provide you with this BSN as soon as you are registered as a citizen of Wageningen (this procedure may take a few weeks).

To shorten this procedure we recommend students to apply for a bank account at the ABN AMRO bank. The ABN AMRO bank allows students to apply for a bank account before they have received their BSN. For more information checkwww.wageningenur.nl/en/Education-Programmes/Student-Service-Centre/Show-SSC/Opening-Bank-account.htm

ABN AMRO, Stadsbrink 43Monday 13.00 – 18.00 hrsTuesday to Friday 09.00 – 18.00 hrsING Bank, Stadsbrink 445Monday to Friday 09.30 – 18.00 hrsSaturday 9.30 - 14.00 hrsRabobank, Plantsoen 55Monday 13.00 – 17.00 hrsTuesday to Friday 09.00 – 17.00 hrs

SNS Bank, Hoogstraat 11Monday 12.00 – 17.30 hrsTuesday to Thursday 09.00 – 17.30 hrsFriday 09.00 – 20.00 hrsSaturday 10.00 – 17.00 hrs

Cash passport/debit card

Although we assist you to open a Dutch bank account as soon as possible, it can still take a few weeks after your arrival before you actually can use your bank account.To prevent you from not being able to have any cash money, we offer you a Cash Passport provided by the GWK Travelex. This is a prepaid MasterCard with money for your first month(s) on it. If you or your sponsor paid living allowance to Wageningen University, we will provide you with the Cash Passport. Upon receiving the relevant e-mail from the Student Service Centre, you can pick up the card at Schiphol or in Arnhem yourself and use it immediately, for example for paying the rent for your room or withdrawing money at the ATM. Be aware that GWK may charge extra costs for the use of this card. For more information please contact GWK Travelex.

Financial matters

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Cash dispensers

You will find a cash dispenser or ATM (Dutch: geldautomaat), at every bank and post office, as well as in train stations, supermarkets and other public places. Dispensers will accept almost every kind of debit card. You must find a match among the symbols on the dispenser and your card. If a dispenser is out of service it will say in Dutch, buiten dienst. If you type a wrong PIN (Personal Identification Number) code three times, the machine will not return your card. If this happens, please contact the bank. There is no ATM at the campus. The nearest ATM machine to the campus is at the Tarthorst near the supermarket Jumbo.

Safe-DepositFor the safekeeping of valuables, you can rent a safe-deposit box at a commercial bank.

eWallet

The eWallet is a virtual wallet connected to the WUR-card.You can use your WUR-card to identify yourself at the payment point and pay. You can top up the credit by using the MyInepro app. This app is available on all app stores. Just enter the search string ‘MyInepro’. (logon with WURaccount and password. Organisationcode: WageningenUR). Click here for the instruction video.

Or use the website http://eWallet.wur.nl.Dutch bank account holders can pay through iDeal, whereas non-Dutch bank account holders use PayPal. You can top up your eWallet with €10, €20, €30, €40 or €50. Please bear in mind that transaction fees are charged for every top up. If you top up often, you might end up paying exorbitant transaction fees. So think carefully about the amount before you top up! iDeal always charges transaction fees of €0.60, regardless of the actual amount you top up. PayPal always charges transaction fees of €0.35 and an additional 3.9% of the amount you top up. For example: if you top up by €10, iDeal will charge you €10.60 in total, whereas PayPal will charge €10.74 (€10 + €0.35 + 3.9% of €10) in total.

If you do not have a WUR-card, you will be able to buy a prepaid eWallet card from the dispenser (ground floor of Forum). This card will cost €8.50 and will have €7.50 worth of credit.

Dutch bank card with pincode

You can use your Dutch bank card with pincode at the Student Desk, the WUR shop, restaurant, kiosk, grand café and Wageningen in'to Languages. (At Forum, Orion, Leeuwenborch, Atlas, Gaia/Lumen building)

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Medical Insurance

Health insurance is compulsory in the Netherlands. If you do not have health insurance, or the one you have has expired, you can apply for Health Insurance on www.aonstudentinsurance.com or you can visit the Student Desk in the Forum building and arrange your insurance. The insurance company used by Wageningen University is AON. This insurance is a health- and liability insurance in one policy.

Important information: To avoid problems with the tax office in the future, we strongly advise you NOT to apply for health subsidy (zorgtoeslag). Holders of a student insurance do not qualify for health subsidy.

The Netherlands has treaties regarding health insurance with the following countries: all EU member states, Norway, Iceland, Liechtenstein, Turkey, Morocco and most of the countries of former Yugoslavia, Tunisia, Cape Verde Islands and Australia.

If you are insured under the national health insurance scheme of one of these countries, your insurance company can provide you with a European Health Insurance card or an international declaration form called E-111 or E-128. Make sure to bring this card or form with you to the

Netherlands, and make a number of copies. You will need the card/form when going to a doctor.

Make sure that the insurance documents are in one of the more commonly used European languages (Dutch, English, German or French).

If your insurance does not cover your stay in the Netherlands and you cannot make use of the international treaty described above, you will have to take out private insurance. Special policies are available for international students. The Student Desk can assist in arranging medical (including liability) insurance on arrival in Wageningen.

If you have any existing medical issues, these issues are not covered by your health insurance.

NOTE always take your insurance certificate/card with you for any medical consultation you may have.

For more information about insurances, please check this website.

Insurance

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Liability insurance

You can purchase the insurance at the Student Desk. International students who have their own health insurance (other than the AON-insurance offered by Wageningen University), which is valid in the Netherlands, are strongly advised to check whether or not their insurance also includes legal liability. Check www.aonstudentinsurance.com/students/en

European Students

European students who have their own health insurance are strongly advised to check whether their insurance covers the cost of repatriation due to serious illness or death. Such insurance pays for special transportation and /or medical care during repatriation as well as the airfare for a family member.

Basic Healthcare Insurance

Students doing an internship or thesis research at a Dutch company must check whether they are obliged to take out a basic health insurance. A global guideline for taking out a basic health insurance is: more than €150 per month or more than €1,500 per year. All students who meet this

criteria are advised to contact the SVB (Social Insurance Bank) to check their AWBZ insurance position. Information on how to contact the SVB (www.svb.nl/int/en/index.jsp).

For more information about Basic Health Insurance, visit the website of AON insurance: www.aonstudentinsurance.com/students/en/zorginstituutnederland/

Insurance for partners and children

Partners and children can apply for the Aon Student Insurance through the website www.aonstudentinsurance.com

Search year Students

As a service to Wageningen UR, students who have an Aon Student Insurance can apply for a search year insurance through www.aonstudentinsurance.com

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Important web addresses

Sociale Verzekeringsbank (SVB)The Sociale Verzekeringsbank (SVB) is the organisation that implements national insurance schemes in the Netherlands. This website informs you about the schemes and legislation that they implement.

Zorginstituut Nederland (ZIN)The National Health Care Institute uses standard methods and procedures for assessments. The institute assesses forms of care for inclusion in the statutory insured package.

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Medical care

If medical attention is required, the first person to consult is a General Practitioner (GP) or family doctor; in Dutch, huisarts. A list of GPs can be found in this booklet.In the Netherlands it is not customary to make an appointment directly with a specialist. If necessary, the GP will refer you to one.

Emergency AidHospitals have emergency rooms and provide first aid in case of accidents and other emergencies. Look for the entrance marked Spoedeisende Hulp (= emergency aid). However, if it is not an emergency always try to contact your GP first before going to a hospital; he/she will help you to decide which steps to take.

All medical professionals have a code of ethics forbidding them to pass on information about patients, even to parents or authorities.

National law holds articles about the financing of basic practices by general practitioners. In short these articles contain the following:• If a client (read: student) wants to get a full

reimbursement from his or her own medical insurance• If a general practitioner wants to get the full payment

for his services from the medical insurance then it’s

important that the client selects a general practitioner in the community, where he or she lives according to the registration of the municipality.

Please note when visiting a GP, specialist, dentist or hospital, you will have to show your insurance papers. Also have your insurance papers handy when calling for an appointment, as details may be asked.However, should you not have them with you in case of an emergency; you will not be turned away. Always check if the treatment required is covered by your insurance!

General practitioners (GPs or family doctors), in Dutch, huisarts

Choice of general practitionerThe choice of a general practitioner is a personal matter and is therefore seen as a free, individual choice in Dutch law. This means that every student living in Wageningen can ask for a registration at any general practitioner in the municipality of Wageningen. Information www.wageningenUR.nl/en/Education-Programmes/Student-Service-Centre/Student-counselling-service/Student-PhysicianGeneral-Practitioners.htm

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Acceptance by general practitionerAfter making a choice, you can request registration at the chosen doctor’s practice. The general practitioners also have a choice: they can point out that there is no room for new clients at their practice. So, in a sense freedom of choice has two sides.

Wageningen University and General Practitioners

Wageningen UR made an agreement with van der Duin/van Dinther to accept all students who wish to register.The van der Duin/van Dinther practice is a general practice which specialises in health problems that are common among students.

When visiting the GP please take:• The doctor’s registration form (download it from

the website)• Copy of your passport• Copy of your insurance policy

Registration at general practitionerWe strongly advise you to register with a local doctor. The following doctors are recommended;

If you live in Wageningen, you should register with a doctor in Wageningen. We recommend:

Huisartsenpraktijk van der Duin/van DintherNexus gebouw 117, Akkermaalsbos 146708WB WageningenCall 0317-466600Website: www.studentmc.nl

If you live in Ede, you should register with a doctor in Ede. We recommend:Huisartsenpraktijk Muthu (general Practice)Stationsweg 926711 PW EdeCall 0318 615212Fax 0318 652841Website: http://huisartsenpraktijkmuthu.praktijkinfo.nl E-mail: [email protected]

Bennekom:If you live in Bennekom, you can choose if you want to register with a doctor in Wageningen or in Ede.

Dentists, in Dutch, tandarts

Working hours of dentists are Monday to Thursday 08.30 – 17.00 hrs. Fridays 08.30 – 12.00 hrs. After working hours, during the weekend and on national holidays, a dentist can be reached for emergencies only through the collective service telephone number of

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Hospital Gelderse Vallei, Willy Brandtlaan 10, Ede Call 0318 434343

The hospital can be reached by bus no. 88 or 84 from Wageningen bus station. During the night, when there is no public transport, it may be necessary to take a taxi.Do not visit the hospital without an appointment, unless it is an emergency.

Please note Always take your insurance certificate/card with you for any medical consult you will be having. Also have your insurance papers handy when phoning for an appointment, as details may be asked.

Dentists in WageningenE. ter Brugge, Generaal Foulkesweg 27Call 0317 465490E. Farber, Mennonietenweg 20Call 0317 414892H.T. Hooftman, Niemeijerstraat 31Call 0317 421030Ch.M. Kemp-Scholte,Generaal Foulkesweg 27Call 0317 465490M.R. Korthof, Generaal Foulkesweg 27Call 0317 465490

P.G. Kruijt, Kemphaanweide 1Call 0317 418017C.C.J.M. Ootes, Generaal Foulkesweg 27Call 0317 465490B.J.C.E. Schut, Haagsteeg 18Call 0317 412136M. van Koningsbruggen, Generaal Foulkersweg 27Call 0317 465490A. van Hoek, Generaal Foulkersweg 27Call 0317 465490K.I. Utama-Lak, kemphaanweide 1Call 0317 418017

Dentists in EdeR. BeckArnhemseweg 186711 HA EdeCall 0318 652291M.T.F. van EverdingenPrins Hendriklaan 56713 NE EdeCall 0318 612372

Always check if the treatment required is covered by your insurance!

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Pharmacies, in Dutch, apotheek

Pharmacy and Drug Store Ede (‘Apotheek’ in Dutch)Arnhemseweg 10-A, call 0318 610515Willy Brandtlaan 10, call 0318 434945

Pharmacies are open Monday to Friday: 08.30 – 18.30 hrsApotheek van Weringh, Plantsoen 57a, WageningenCall 0317 412531Churchill Apotheek, Geertjesweg 5, WageningenCall 0317 423723Apotheek ten Hoopen, Binnenhaven 69a, WageningenCall 0317 412523

If medication is prescribed during the evening, night or weekend it will have to be collected from the pharmacy (address: Van Steenbergenweg, Ede) located next to Hospital Gelderse Vallei, (Willy Brandtlaan 10, Ede). The hospital can be reached by bus no. 88 or 84 from Wageningen bus station. During the night, when there is no public transport, it may be necessary to take a taxi. Names of taxi companies can be found on page 39.

In case of an emergencyNon life threatening situation: Call your own doctor or the emergency number of van der Duin/Van Dinter at:

0317 413734 between 08.00 – 17.00 hrsDuring the weekend and between17.00 – 08.00 hrs Call 0318 434444This is only for medical problems which cannot wait until the next day.

Life threatening: General Emergency Number 112 Police, Ambulance, Fire Brigade (This number is for life-threatening emergencies only. Unnecessary use may endanger the life of others. Anyone calling this number for no reason will be fined considerably).

Medical Care during evening, night and weekends (urgent cases only)General Practitioner Call 0318 434444Dentist Call 0318 434343Pharmacy Call 0318 437990

The Hospital ‘Gelderse Vallei’The nearest hospital is located in Ede and can be reached by bus no. 88 or 84 from Wageningen Bus station. Please note that it’s not allowed to visit the hospital without an appointment unless it is an emergency.During the night, when there is no public transport, it may be necessary to take a regiotaxi or a regular taxi.The costs of a regiotaxi are starting from €4, but you have

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to wait at least one hour.Call 0900 0276

Important Telephone Numbers

General Emergency Number 112 Police, Ambulance, Fire Brigade.If you dial 112 the information desk will ask you:• Where you need help• (name - address - phone number)• What the problem is• Which service you need: police, ambulance or fire brigadeIn situations that are not life-threatening:Police Call 0900 8844Fire Brigade Call 0317 412237

Note when making a telephone call to another area code (area code for Wageningen is 0317): dial all numbers; when making a local telephone call: do not dial the numbers between brackets; when using a cell phone/mobile phone: always dial all numbers.

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Wageningen offers a variety of shops. Many shops (e.g. Zeeman, Action, and Wibra) have a self-service system. This means that you choose the article you wish to buy and take it to the cashier to pay. Many of these shops have shopping baskets in which you put the articles to take them to the cashier.

Other shops have a semi self-service system: for example in a clothes shop you choose the article and then ask the shop assistant to show you a cubicle for fitting. If the article is to your satisfaction, you take it to the cashier to pay.

Articles must always be visible, only after you have paid you are allowed to put your purchase in your pocket or shopping bag. One is not allowed to take articles out of the shop which have not yet been paid for. An electronic protector is attached to many articles, which is removed at the cashier. The device is activated when leaving the shop without payment.It is furthermore essential that, while still in the shop, you keep the receipt that you receive at the cashier as proof that payment has been made. The receipt is also required if the article is taken back to the shop e.g. if it is faulty.

Discounts and special price offers are an important part of Dutch life: special offer=aanbieding, cheap=goedkoop, two for the price of one=2 halen 1 betalen and sale=uitverkoop are words to look for. You’ll see these in supermarkets and other shops.

Opening hours are:Monday 13.00 – 18.00 hrs (some shops are closed all day)Tuesday toThursday between 08.30 and 09.00 – 18.00 hrsFriday between 08.30 and 09.00 – 21.00 hrsSaturday between 08.30 and 09.00 – 17.00 hrs

Supermarkets are usually open till at least 20.00 hrs and also on Monday morning. For your information, the names, addresses and extra opening hours of some shops are listed below.

Supermarkets

Albert Heijn, Stadsbrink 375Website: www.ah.nl/winkels

Shopping

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ALDI Markt, Churchillweg 70Website: www.aldi.nl/filialen_en_openingstijden.htmlJumbo, Tarthorst 1223Website: www.jumbo.com/winkelsHoogvliet, De Arc 3Website: www.hoogvliet.com/winkelsLidl, Stadsbrink 4-10Website: www.lidl.nl/nl/Filiaalzoeker.htmSpar, Geertjesweg 56Website: www.spar.nl/winkels/?p=wageningen

Shops with budget prices

Action, Plantsoen(clothing, household articles, toys, etc.)Laptopcenter, Churchillweg(computers, electronics and second-hand laptops and computers)Scapino, Hoogstraat(shoes, clothing, sportswear)Wibra, Schoolstraat(clothing, household articles, toys)Zeeman, Hoogstraat(clothing, household articles, toys)

Outlet shop

WoonTrends XL, Vijzelstraatnear market square/church(clothing, shoes, household articles, toys, furniture, etc.)

Second-hand shops

Emmaus, Herenstraatbehind WoonTrends XL ‘Shop’Open: Wednesday from 10 AM to 2 PMSaturday from 12 (noon) to 4 PMTerre des Hommes, Markt 19markt square near WoonTrends XL

Specialised shops

Toko Indrani, Plantsoen, next to Action(Surinam, Indian and Indonesian food shop, sells cassavas, okra, sweet potatoes, yams, sweet peppers, plantain, spices and herbs, International phone cards, etc.)’t Zonnetje, Bergstraat(health food shop selling herbs, (herbal) teas, cereals, nuts, drinks, cosmetics and homeopathic medicines)

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Buys & Co., Bevrijdingsstraat(sells organic and bio-dynamic foods)Zam Zam, Stadsbrink(sells Arab and Dutch food)Elings, Hoogstraat(butcher’s shop selling free-range raw and cooked meat)Slagerij Keijzer, Churchillweg(butcher’s shop selling free-range raw and cooked meat)Molen De Vlijt, Harnjesweg(mill shop selling various kinds of cereals flour, flakes and pulses)

Open-air market

The open air market is held twice a week near the church in the centre of the town. The products are often cheaper than in other shops. The prices are regulated; however, towards closing time, sellers of perishables (e.g. flowers, fruit, vegetables and stroopwafels) sometimes reduce the prices.

Wednesday market, 08.30 – 13.00 hrs General market: (Exotic) foodstuffs, flowers, clothing and fabricsSaturday market, 08.30 – 17.00 hrs Foodstuffs and flowers; Farmers market boerenmarkt: organic food

Bicycles shops

Profile Pro Wageningen‘De fietsspecialist’Lawickse Allee 5-7Call 0317 412103Bikers Paradise OasisHeerenstraat 11CAlso a cheap repairing place.Monday, Wednesday andSaturday 09.00 – 18.30 hrsWetering B.V. Rijwielhandel B.V.Harnjesweg 86Call 0317 412902Fam. Bars (Bicycles for sale)Mondriaanlaan 130Call 0317 410362

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Bikes can also be bought in other shops or through advertisements in the newspapers or Marktplaats www.marktplaats.nl (in Dutch) or on Facebook: Wageningen Student Plaza.

Stamps and post services

Post agency Bruna, Hoogstraat 73Monday 13.00 – 18.00 hrs,Tuesday to Thursday 9.30 – 18.00 hrs, Friday 09.30 – 21.00 hrsSaturday 09.30 – 17.00 hrsPost Agency Tarthorst, Tarthorst 1205Monday 13.30 - 18.00 hrsTuesday to Friday: 9.00 – 18.00 hrs Saturday 09.00 – 16.00 hrs

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Bicycles

The Wageningen University buildings are at relatively short distances from the student flats and can be easily reached by bicycle, in Dutch: fiets.

Tips• Small bikes are rare, ask the shop keeper for assistance

if you wish to buy a small bike.• When buying a bike, always check if the lights, tyres

and brakes are in good order• Reverse brakes are fine once you get used to them;

handbrakes may cost more• A non-attractive bike has less chance of being stolen• An old, strong bike may be more reliable than a new,

attractive one• When buying a bike, also buy a good lock• Always lock your bike, even if you leave it alone for just

a few minutes• If you have never biked before, ask a friend to help you

and practice in a safe open place

More to know before cyclingwww.cyclinginwageningen.nl Cycling is fun, efficient, easy

and safe if you watch out for all other traffic at all times and follow a few rules. The system of traffic control and, more importantly, the motorists themselves, take cyclists into account and accidents are rare. Use the bicycle lane or a track on the right hand side of the road, marked with white lines and bike symbols. Do not cycle on footpaths, shopping streets, pavements, roundabouts and motorways. Always give right of way to taxis and buses. Yield to all traffic approaching from the right, unless otherwise indicated. This also means that traffic from your left-hand side should give you right of way. But this shouldn’t be taken for granted. Do not behave like many people hurrying through Wageningen, by not giving right of way, charging through red lights or cycling through pedestrian areas. Stop for red traffic lights. Always follow instructions given by the police. Disobeying the rules could cost you at least €50.Never leave your bike unlocked. Always lock your bike to something unmovable, preferably a bike rack using two locks: one through the rear wheel and one around the frame through the front wheel. Don’t park your bike in front of Central Station or in front of a store without bike racks. Do not leave anything of value behind on your bicycle.

Transportation

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Pedestrians

The most unexpected traffic rule for the foreign pedestrian or cyclist is that all traffic approaching from the right has priority, unless there are signs or markings to indicate otherwise. In other words, a driver will expect nearly everyone to his left to yield to him. This is true even when a car is turning out of a small side street. Cars have to stop for pedestrians only when they are on a zebra crossing or when the car is turning across their path, but even then, be careful. Trams have priority over everyone, no matter where they are coming from. As a pedestrian you should also become accustomed to the network of bicycle paths ‘fietspaden’, which at first you might mistake for pedestrian paths. For information about the traffic rules see www.cyclinginwageningen.nl/traffic-rules-for-cyclists

Taxis

Travel by taxi is expensive. The names and telephone numbers of some Wageningen Taxi companies follow below:Regio taxi Gelderland Call 0900 73 44 68 2Taxicentrale Wageningen Call 0317 410000A. Leewis Call 0317 413050

Buses

Public TransportationMost students use a bicycle for transport. If you decide not to use a bike, you can drive a car, walk or use public transport. If you take the bus you need to know that Dutch buses are as punctual as the inhabitants of this country. They nearly always run on time. From Wageningen bus station there are regular bus services to towns such as Ede, Arnhem and Utrecht.

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OV-chipkaart

The OV-chipkaart is an easy way of payment. With 1 card you will have access to all public transportation: train, bus, tram and metro. The OV-chipkaart is about the same size as a bankcard. The card contains a chip that can be charged with a balance in Euro that allows you to travel everywhere in the Netherlands, or with a single fare, return ticket or season ticket. There are two different types of OV-chipkaart from which to choose:Personal OV-chipkaartAnonymous OV-chipkaartPersonal and anonymous OV-chipkaart last an average of five years, depending on how frequently they are used.Which OV-chipkaart best suits my needs?That depends on your travel habits. If you often use the public transport services, the personal OV-chipkaart isthe most convenient.

Season tickets or auto reload can only be used on a personal OV-chipkaart. If you do not use the public transport system regularly or would like to share the OV- chipkaart with a family member, the anonymous OV-chipkaart is the best option for you. To purchase a personal OV-chipkaart:www.ov-chipkaart.nl/home-1.htm

An anonymous OV-chipkaart can be bought at stations of your public transport company, Primera or Call 0900 0980 (€0.10 p.m.)Charging point: on ground floor Forum.Monday to Friday 07.00 – 23.00 hrs Saturday and Sunday 10.00 – 18.00 hrsFor Customer service OV-chipkaart send an e-mail to [email protected]

Trains

The Netherlands has an extensive railway networkwith regular train services. The nearest stations are Ede-Wageningen (with connections to Arnhem, Zutphen, Nijmegen, Utrecht, Amsterdam, Rotterdam and The Hague) and Rhenen (with connections to Utrecht).The stations can be reached by bus from Wageningenbus station. Information about tickets and special arrangements at reduced prices and about departure/arrival times may be obtained at the railway stations or on NS www.ns.nlYou can plan your journey on http://9292.nl/en#

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The traditional Dutch daily eating routine consists of two cold meals (breakfast and lunch) and one hot meal (dinner). The main component of breakfast and lunch is bread.Dinner usually consists of meat or fish accompanied by potatoes and vegetables (potatoes may be replaced by rice, pulses legumes, or pasta), followed by dessert mostly custard.

At most student flats or houses, students take turns preparing group dinners. You can sign up (cooking sign-up sheet) to join. The costs are shared by the participants.Food is bought from supermarkets, food shops and open-air markets. Food on special offer (prices lower than usual) is recognisable by the words aanbieding or reclame. All pre-packaged items carry a date indicating their durability.Look for the phrases tenminste houdbaar tot or THT (best before), or uiterste verkoopdatum (sell-by date) Of course there are also specialised shops, such as bakers, butchers, fishmongers, dairies, greengrocers, etc., as well as shops that sell Asian, South American and African food as well as health food shops selling organically produced food. Names and addresses of supermarkets and shops can be found on page 38 to 40.

Instead of doing your own cooking or cooking with other students, which is of course the cheapest option, you may want to eat out at a student club or at a restaurant or buy takeaway food.

Restaurants

Au Bord du Port/Gastronomique Restaurant At the Rijn ijssel Technical School (hotel, catering industry, bakery and facility studies) you may have a 4-course dinner for €19 per person. You can book a table on:E-mail [email protected] 0317 491350Marijkeweg 5, 6709 PE Wageningen

Some handy websiteswww.etenvooreentientje.nlwww.en.dinnersite.nl/zoeken/alle/restaurants/Wageningen/Gelderland

Please note the drinks are never included.

Dinner and entertainment

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Fast-food and take-away

There are several foods that make a quick substitute for a meal. They are prepared while you wait, and you either eat them on the spot or take them away with you. A few examples are:Chinese Restaurants, serve Chinese foodDinner 17.30 – 19.00 hrs strongly influenced by Indonesian cuisine. You can eat at the restaurant or use the takeaway service. Some Chinese restaurants also do home deliveriesEgyptian/Turkish Grillrooms, serve shoarma, kebab and other dishesMy Asia, Thai food opening hours from 16.00. You can eat at the restaurant or use the takeaway servicePizzerias, offer a great variety of pizzas to be eaten in the restaurant or taken away. Some pizzerias also make home deliveriesSnack Bars, offer French fries and other, mostly typically Dutch, snacksThe GFC (Good-Food-Company), serves mainly delicious, quick, Halal and healthy Chicken products. Opening hours from 12.00 – 22.00. You can eat at the restaurant or use the takeaway serviceFood of cultures, Persian food (halal), buffet, take-away and catering.

Watami Sushi, Japanese food opening hours between 12.00 – 22.30. You can eat at the restaurant or use the takeaway service

Cinema

If you decide to go to the cinema, be prepared for a fifteen-minute break, you can use the time to buy a drink at the bar or stretch your legs. Movies are generally shown screened in their original language with Dutch subtitles.

Heerenstraat TheaterMolenstraat 1b, 6701 DM WageningenWe advise you to make a seat reservation.E-mail [email protected] 0317 414029

CineMecLaan der Ver. Naties 150, 6716 JE Ede0318-648811We advise you to make a reservation

MOVIE W (Art house Cinema)Wilhelminaweg 3AWageningenWebsite: www.moview.nl

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February 26-28, Carnival

The Dutch either love it or hate it. Celebrating Carnival is most popular among the people living ‘beneden de rivieren’ (below the rivers) in the provinces Noord-Brabant and Limburg. This does not mean that it is not celebrated in the rest of the country. Wageningen has 4 carnival clubs. The carnival celebrators get dressed up and go from café to café, singing songs, participating in parades and consuming large quantities of beer.

27 April, King’s Day – the king’s birthday

King’s Day is the biggest national event in the Netherlands. Everything and everyone turns orange (the Dutch Royal family is the house of Oranje-Nassau. Oranje means orange in Dutch) and celebrates on King’s Day. You will find music shows, fairs, flea markets and parties throughout the country. Even the Dutch royal family goes on tour to be received by one or more Dutch towns for an entertainment-filled day. Amsterdam is transformed into the nation’s biggest orange party town. The Hague has Koningsnach or King’s Night with dozens of music performances in the city centre, and Utrecht boasts the biggest flea market in the Netherlands. So mark 27 April

in your agenda since we are sure you wouldn’t want to miss out on the biggest Orange feast of the year.

May 4, Commemoration dayOn May 4 those who died during the Second World War are commemorated: soldiers, people in the resistance and those who died in concentration camps in Europe and in Asia. At 20.00 hrs there is a 2-minute silence and in many municipalities people gather for silent marches. From many houses and buildings flags are hung at half-mast. A special ceremony takes place at a military cemetery near Wageningen in the city of Rhenen on the Grebbeberg, where heavy battles took place.

May 5, Liberation day

On May 5 the Dutch celebrate their liberation from the German occupation in 1945. Wageningen played an important role during the liberation, as the peace talks and signing of the peace treaty took place in Wageningen in the De Wereld hotel. On May 5 there are many open-air liberation festivals bevrijdingsfestivals throughout the country.

National Events

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December 5, Sinterklaas – Saint Nicholas Day

Sinterklaas (Dutch pronunciation: [sIntər’kla:s]) or Sint-Nicolaas (Dutch pronunciation: [sInt ‘niko:la:s]) is a traditional holiday figure based on Saint Nicholas.Other names for the figure include De Sint (“The Saint”), De Goedheiligman (“The Good Holy Man”), and De Goede Sint (“The Good Saint”) in Dutch; Saint-Nicolas in French; Sinteklaas in Frisian; and Kleeschen and Zinniklos in Luxembourgish.

Sinterklaas is celebrated annually with the giving of gifts on the night before Saint Nicholas Day (5 December) in the Netherlands and on the morning of 6 December, Saint Nicholas Day itself, in Belgium, Luxembourg, and Northern France (French Flanders, Lorraine and Artois). He is also well known in territories of the former Dutch Empire, including Aruba, Bonaire and Curaçao.

He is one of the sources of the popular Christmas icon of Santa Claus.

Other holiday figures based on Saint Nicholas are celebrated in some parts of Germany and Austria (Sankt Nikolaus); Hungary (Mikulás); Switzerland (Samichlaus); Italy (San Nicola in Bari, South Tyrol, Alpine

municipalities, and many others); parts of Bosnia and Herzegovina, Croatia and Serbia (Sveti Nikola); Slovenia (Sveti Nikolaj or Sveti Miklavž); and Greece (Agios Nikolaos), among others.

Sinterklaas is comparable to Santa Claus. Every year Sinterklaas arrives in the Netherlands in November by steamboat from Spain. Throughout centuries, he has been considered to be the patron saint of children and on December 5 he brings them gifts. Sinterklaas has a whole crew of helpers, Zwarte Pieten (black Petes). For more information about Dutch culture: Stuff Dutch People like. http://stuffdutchpeoplelike.com

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Together with your fellow students, you will be spending a lot of time in these buildings. To ensure that everyone enjoys their time here, this bulletin provides you with useful information about Forum, Orion and Leeuwenborch.

eWallet

The eWallet is a virtual wallet connected to the WUR-card.You can use your WUR-card to identify yourself at the payment point and pay. You can top up the credit by using the MyInepro app. This app is available on all app stores. Just enter the search string ‘MyInepro’. (logon with WURaccount and password. Organisationcode: WageningenUR). Click here for the instruction video. You can also use the website http://eWallet.wur.nl.

Dutch bank account holders can pay through iDeal, whereas non-Dutch bank account holders use PayPal. You can top up your eWallet with €10, €20, €30, €40 or €50. Please bear in mind that transaction fees are charged for every top up. If you top up often, you might end up paying exorbitant transaction fees. So think carefully about the amount before you top up! iDeal always charges transaction fees of €0.45, regardless of the actual amount you top up. PayPal always charges transaction fees of €0.35 and an additional 3.9% of the amount you top up. For example: if you top up by €10, iDeal will charge you

€10.45 in total, whereas PayPal will charge €10.74 (€10 + €0.35 + 3.9% of €10) in total.

If you do not have a WUR-card, you will be able to buy a prepaid eWallet card from the dispenser (ground floor of Forum). This card will cost €8.50 and will have €7.50 worth of credit.

No cash paymentsYou can only pay with a bankcard with pincode at the restaurants or with your WUR-card (eWallet) (for printing, copying, usage of the coffee machines and paying at the catering).

Software & AppsWageningen UR students can use the available PC app to see where PC workstations are available in various education buildings on Wageningen Campus. The app shows the PC workstations for each building, floor and room, and how many of them are free or occupied. It also shows when a PC facility has been scheduled for a class or workshop. The app is suitable for both iOS and Android, and can be downloaded from the app stores. www.wageningenUR.nl/en/Expertise-Services/Facilities/Faciliteiten-stones/Software-Apps.htm

Welcome to Forum, Orion and Leeuwenborch

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Forum

Forum ReceptionCall 0317 482160

Opening hoursMonday to Friday 08.00 – 23.00 hrsSaturday and Sunday 10.00 – 18.00 hrsDuring education free and exam weeks 09.00-19.00 hrs

Free work areasYou may freely use the computers in the public areas, such as in the halls, on the bridges, on the 1st floor and in the library.You may only use the teaching areas (with the exception of the practical rooms on the 7th and 8th floors) and the balconies if no teaching is taking place at the time.

Food and drinkThe grand Café on the ground floor is open on weekdays from 08.00 – 17.00 hrs. The restaurant on the first floor is open on weekdays from Monday till Thursday 08.00-19.00 hrs. Hot meals are available as from 17.30 hrs. Friday 08.00-14.00 hrs.Coffee machines can be found on nearly every floor.

Copying, printing and scanningYou can find copiers (MFC’s) on every floor except on the 2nd and 3rd floor.

ParkingForum has a large outdoor bicycle shed and an indoor bicycle cellar. The bicycle cellar is only accessible from the main entrance of the building (slope). The bicycle cellar is closed on Saturday and Sunday. For more information about the bicycle parking policy:www.intranet.wur.nl/en/services/Pages/WUR-services.aspxCars may only be parked in the designated spaces.

Orion

Orion receptionCall 0317 488777

Opening hoursMonday to Friday 08.00 – 18.00 hrs. Studentcafe The Spot is open from 08.00 - 22.00.Saturday and Sunday closed

Free work areasFor the usage of free computers you are referred to the computers in the free areas and the library in Forum.

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You may only use the teaching areas in Orion (with the exception of the practical rooms on the 5th - 8th floors) if no teaching is taking place at the time.

Food and drinkThe restaurant on the ground floor is open from 11.30 – 13.30 hrs. Student Café The Spot is open from 08.00 – 22.00 hrs.Coffee machines can be found on nearly every floor.

Copying, printing and scanningYou can find copiers (MFC’s) on the ground floor, 2nd, 3th, 4th, 5th and 7th floor.

ParkingOrion has a large outdoor bicycle shed and an indoor bicycle cellar. The bicycle cellar is only accessible from the main entrance of the building (slope). The bicycle cellar is closed on Saturday and Sunday. Cars may only be parked in the designated spaces.

Leeuwenborch

Leeuwenborch ReceptionCall 0317 483639

Opening hoursMonday to Friday 07.00 – 22.30 hrsSaturday 08.00 – 17.30 hrsSunday closed

Free work areasYou may freely use the computers in the public areas in the halls and in the library. You may only use the teaching areas if no teaching is taking place at the time.

Food and drinkThe Coffee Bar is open on weekdays from 08.00 – 17.00 hrs. The restaurant is open on weekdays from 11.30 – 13.30 hrs. Freshly made take away meals are available on request from Monday - Thursday: order before 16.00 hrs and pick up between 16.30 – 17.00 hrs.Coffee machines can be found in the canteen. Vending machines for food and cold drinks are available in the canteen and in the basement.

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Copying, printing and scanningYou can find copiers (MFC’s) in the repro area, next to the reception.

ParkingThe Leeuwenborch has a large bicycle shed and a small indoor bicycle cellar. The bicycle cellar is open on weekdays from 07.00 – 20.00 hrs. The bicycle cellar is closed on Saturday and Sunday. For more information about the bicycle parking policy: www.intranet.wur.nl/en/services/Pages/WUR-services.aspx. Cars may only be parked in the designated spaces.

Wageningen UR Library LeeuwenborchOpening hours:Monday to Thursday: 08.30 – 18.00 hrsFriday: 08.30 – 17:00 hrsSaturday and Sunday: closed

Emergency response (BHV) Wageningen UR

Brief descriptionEmergency response bedrijfshulpverlening or BHV in Dutch, is concerned with the prevention of accidents and the limitation of problems should accidents happen. BHV

is very important for students too. The emergency response team provides first aid following an accident and coordinates evacuations until the arrival of the emergency services, such as the fire brigade.

Evacuation procedureIn an emergency, everyone in the building is alerted by alarm signals. If the alarm signal you hear is a two-tone sound, this is a warning, if for example there is a fire or toxic gases have been released somewhere in the building. If the alarm signal you hear is a ‘slow whoop’ sound, leave the building as quickly and as calmly as possible through one of the emergency exits and go tothe assembly point. Use the route indicated by the escape route signs and follow the instructions of your supervisor or the emergency response team member. Never try to escape through thick smoke.The elevator will not work. Because of the roll call by the fire brigade for example you must remain at the assembly point until further notice.

Evacuation drillThe performance of the local emergency response team organisation and all the measures taken require regular testing. This is why there is an evacuation drill in every Wageningen UR building at least once a year. So there is a good chance that you will experience one of them.

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What to do in case of an accident?• During opening hours call the alarm number (see map

with Emergency instructions next to the door of the lecture room). The number given is the reception desk number. The receptionist will then contact the relevant authorities

• Stay with any victim and await the arrival of the emergency response team member. Put your own safety first and try to ensure that the situation does not get worse

• Otherwise follow the instructions of the emergency response team members

What to do in case of fire?• During opening hours call the alarm number (see map

with emergency Instructions or green card next to the door of the lecture room). The number given is the building’s reception desk number. The receptionist will then contact the relevant authorities, such as the emergency response team and the fire brigade

• Follow the instructions of the emergency response team members

• Never try to escape through smoke• Take the nearest emergency exit• Emergency number Forum call 0317 488333

Orion call 0317 484444

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General

• Non-smoking buildings• Separate waste and deposit it in the appropriate waste

bins• You may hang up posters and leaflets only on the

appropriate glass information boards• You may only hand out flyers or set up a stand with the

permission of the Reception• You may not make your own coffee or tea or plug in any

electrical appliances (with the exception of a laptop or a mobile phone)

• Wageningen UR is not liable for loss of or damage to your personal property

• No eating and drinking near the computers. Use of sealable plastic bottles is allowed

• Behave appropriately and quietly. Use the building and its grounds as they are meant to be used

• Empty your locker at the end of each day, as they will be opened and cleared each evening

• Walking barefoot is not recommended because of safety and hygiene. Walking barefoot in practical rooms is prohibited.

Use of indoor areas

• After using study spaces/work spaces, return the furniture to the standard arrangement

• Deposit your waste in the appropriate waste bins• Return crockery to the restaurant• Clear your table yourself• Permission to use outdoor areas of Wageningen Campus

can be requested through: [email protected]• No smoking allowed near the main entrance of the

building. Smoking areas are indicated. The roof terrace of Orion is a non-smoking area.

Teaching areas

• When leaving a teaching area, return the furniture to the standard arrangement, switch off the equipment and the lights, close the windows and raise the blinds

• Eating or snacking is not allowed in the lecture rooms, colloquium rooms, computer rooms or practical rooms

• Drinking from plastic bottles is allowed in all teaching areas except for the practical rooms

• Do not take your jacket or your bag into the practical laboratory rooms. Use the coat hooks and lockers to hang up jackets and to store bags

Forum, Orion and Leeuwenborch house rules

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• If no teaching is taking place in the teaching areas, you may use them to study on working days until 17.30 hrs. This does not apply to the practical rooms

• In the event of an emergency, i.e. if any alarm goes off, leave the building as quickly as possible using the emergency stairwells

• Recordings classes: in class rooms where recordings can be made for study purposes, it is indicated either at the entrance of the lecture room or on the lecture desk.

Library

• The library’s house rules. www.wageningenUR.nl/library

Use of outdoor areas

• Deposit your waste in the waste bins outside or inside• Activities around the buildings are only allowed with the

permission of the Location manager• You can submit requests to use the event areas to

[email protected]

Parking

• Park your bicycle in a bicycle rack, whether outside or in the cellar. Bicycles that have been parked elsewhere may be removed

• Park your moped outside only, in one of the designated spaces beside the outdoor bicycle rack near the main entrance

• You may only park your car in the designated spaces.• You may park your motorbike in one of the five

designated spaces on the western side of the Forum building

• Ask at the Forum or Orion Reception if you would like to use a locker for your helmet

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Language difficultiesDo you speak English? Spreekt u Engels?Do you understand me? Begrijpt u mij?I don’t speak Dutch. Ik spreek geen Nederlands.What does (...) mean? Wat betekent (…)?Could you please speak Kunt u alstublieft wat more slowly? langzamer spreken?Could you please Kunt u dat alstublieft repeat that? herhalen?Could you please Kunt u dat alstublieft write it down opschrijven?How do you pronounce Hoe spreek je dit uit? this?How do you write that? Hoe schrijf je dat?Thank you Dank u wel

Social > meeting peoplebasicYes JaNo NeePlease AlstublieftThank you Dank u welYou’re welcome Graag gedaanExcuse me Excuseer mij PardonSorry Sorry

Greetings & goodbyesHello HalloHi HoiGood… morning Goedemorgen day Goedendag afternoon Goedemiddag evening Goedenavond night GoedenachtHow are you? Hoe gaat het met u/jou?Fine. And you? Goed. En met u/jou?See you later Tot ziensBye / Goodbye Doei / Dag

StudiesI’m studying … Ik studeer … Social Sciences humane wetenschappen science wetenschappen food safety voedsel veiligheid animal science dier wetenschappen

Some Dutch words and phrases

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Numbers & amountsCardinal numbers0 nul1 één2 twee3 drie4 vier5 vijf6 zes7 zeven8 acht9 negen10 tien11 elf12 twaalf13 dertien14 veertien15 vijftien16 zestien17 zeventien18 achttien19 negentien20 twintig30 dertig40 veertig50 vijftig

60 zestig70 zeventig80 tachtig90 negentig100 honderd

FractionsA quarter Een kwartA third Een derdeA half Een halfAll AlleNone Geen

Useful amountsHow much/many? HoeveelPlease give me … Ik wil graag … a kilo een kilo a bottle een fles a jar een pot a lot veel more meer some enkele

Time & datesTelling the timeWhat time is it? Hoe laat is het?

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It’s 10 o’clock Het is tien uurFive past 10 Vijf over tienQuarter past 10 Kwart over tienHalf past 10 half elfAM (night) ’s nachtsAM (morning) ’s ochtendsPM (afternoon) ’s middagsPM (evening) ’s avondsWhen …? Hoe laat …?At five Om vijf uur

Days of the weekMonday MaandagTuesday DinsdagWednesday WoensdagThursday DonderdagFriday VrijdagSaturday ZaterdagSunday Zondag

MonthsJanuary JanuariFebruary FebruariMarch MaartApril AprilMay Mei

June JuniJuly JuliAugust AugustusSeptember SeptemberOctober OktoberNovember NovemberDecember December

DatesWhat date is it today? De hoeveelste is het vandaag?It’s the seventh of April Het is de zevende aprilSeasonsSpring LenteSummer ZomerAutum/Fall HerfstWinter Winter

PresentNow NuToday VandaagThis morning VanochtendTonight VanavondThis week Deze weekThis month Deze maandThis year Dit jaar

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PastYesterday GisterenDay before yesterday EergisterenThree days ago Drie dagen geledenSince May Sinds meiLast… night Gisteravond week Vorige week month Vorige maand year Vorig jaarYesterday… morning Gisterochted afternoon Gistermiddag evening Gisteravond

FutureTomorrow MorgenDay after tomorrow OvermorgenTomorrow… morning Morgenochtend afternoon Morgenmiddag evening Morgenavond

During the dayAfternoon Middag/namiddagDay Dag

Evening AvondMidday/noon MiddagMidnight MiddernachtMorning Ochtend/morgenNight NachtSunrise ZonsopgangSunset Zonsondergang

MoneyHow much is it? Hoeveel kost het?Can you write down Kunt u de prijs opschrijven? the price Do I have to pay? Moet ik betalen?I’d like to return Ik wil dit graag retourneren.this, please.I’d like to change Ik wil graag geld wisselenmoneyI’d like to withdraw Ik wil graag geld opnemenmoneyDo you accept credit Accepteert u credit cards?cards?Where’s an ATM Waar vind ik een pin-automaat?machine?

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AccommodationRentingI want something near Ik wil iets dichtbij het the city centre centrumWhat’s the address? Wat is het adres?Do you have a/an … Heeft u een … for rent? te huur? room kamer apartment flat house huisDo I have to pay a Moet ik een borg betalen? deposit? Furnished GemeubileerdUnfurnished Ongemeubileerd

TransportGetting aroundWhich bus goes to Ede? Welke bus gaat naar Ede?Which train goes to Welke trein gaat naar Schiphol? Schiphol?Is this the bus/train to Is dit de bus/trein naar Ede/ Ede/Schiphol? Schiphol?When is the … bus? Hoe laat gaat de … bus? first eerste

last laatste next volgendeWhat time does it leave? Hoe laat vertrekt het?What time does it get to Hoe laat komt het aan op Schiphol? Schiphol?How long will it be Hoeveel vertraging is er? delayed? Please stop here. Stop hier alstublieft.

Tickets Where do I buy a ticket? Waar kan ik een kaartje kopen?Do I need to book in Moet ik van tevoren advance? reserveren?Can I rent a bike at the Kan ik een fiets huren Amsterdam train station, op het station van please? Amsterdam alstublieft?

A … ticket to Ede. Een … naar Ede graag. one-way enkele reis return retourtje 1 st-class eerste klas kaartje 2 nd-class tweede klas kaartjeNon-smoking Voor niet-rokers

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LuggageMy luggage has been… Mijn bagage is … damaged beschadigd lost verloren stolen gestolen

BicycleI’d like a … bike Ik wil graag een… children’s kinderfiets mountain mountain bike racing racefiets second-hand tweedehands fietsBicycle pump FietspompBicycle repairman FietsenmakerI have a puncture Ik heb een lekke bandI’d like … Ik wil graag…. my bicycle repaired mijn fiets laten repareren to buy a bike een fiets kopen to buy a bike lock een fietsslot

EmergenciesHelp! Help!Stop! Stop!Go away! Ga weg!Thief! Dief!Fire! Brand!

Watch out! Kijk uit!Careful! Pas op!Call …! Bel …! an ambulance een ambulance a doctor een dokter the police de politieIt’s an emergency Het is een noodgevalThere’s been an accident Er is een ongeluk gebeurdCould you please help? Kunt u alstublieft helpen?Can I use your phone? Kan ik uw telefoon gebruiken?

PoliceWhere’s the police Waar is het politiebureau? station?I want to report an Ik wil aangifte doen van offence een misdrijfI’ve been … Ik ben … assaulted aangevallen raped verkracht robbed bestolenI didn’t do it Ik heb het niet gedaanCan I have a lawyer? Mag ik alstublieft een advocaat?I have a prescription for Ik heb een recept/ this drug. voorschrift voor deze medicatie.

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DoctorI need a doctor Ik heb een dokter nodigCould the doctor come Kan de dokter naar hier here? komen?Could I see a female Zou ik een vrouwelijke doctor? dokter kunnen zien?I’ve run out of my Mijn medicijnen zijn op medicationI’ve been vaccinated Ik ben ingeënt tegen … against … hepatitis hepatitis A/B/C A/B/C tetanus tetanus typhoid typhus

Symptoms & conditionsI’m ill Ik ben ziekIt hurts here Hier doet het pijnI am injured Ik ben gewondI’ve been vomiting Ik heb overgegevenI feel anxious/dizzy Ik ben angstig/duizeligI feel hot and cold Ik heb het koud en warmI’m dehydrated Ik ben uitgedroogdI can’t sleep Ik kan niet slapenI've fainted Ik ben flauw gevallenI think it’s the Ik denk dat het aan mijnmedication I’m on medicijnen ligt

PharmacistI need something for Ik heb iets nodig tegen hoofdpijna headache Do I need a Heb ik een recept/voorschriftprescription for …? nodig voor …?I have a prescription Ik heb een recept/voorschriftHow many times a day? Hoeveel keer per dag?Will it make me drowsy? Word ik er loom van?Painkillers PijnstillersSleeping pills Slaappillen

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DentistI have a … Ik heb … broken tooth een gebroken tand cavity een gaatje toothache kiespijnI’ve lost a filling Ik heb een vulling verlorenI don’t want it Ik wil niet dat hijextracted! getrokken wordt!I need an anaesthetic Ik heb een verdoving nodigI need a filling Ik heb een vulling nodig

ShoppingAre shops open on Zijn de winkels open op King’s Day? Koningsdag?When are the shops Wat zijn de openingstijden open? voor de winkels?Where can I buy a Waar kan ik een hangslot padlock? kopen?Where is a supermarket? Waar vind ik een supermarkt?I’m just looking. Ik kijk alleen maar.How much is it? Hoeveel kost het?Can I look at it? Kan ik het even zien?Could I have a bag, Kan ik alstublieft een please? tasje krijgen?Could I have it wrapped? Kunt u het inpakken?Does it have a guarantee? Komt het met garantie?Can I pick it up later? Kan ik het later op komen halen?I’d like to return this, Ik wil dit graag please. retourneren.

BargainingThat’s too expensive Dat is te duur.Can you lower the price? Kunt u wat van de prijs afdoen?Do you have something Heeft u iets goedkopers?

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cheaper?What’s your final price? Wat is uw laatste prijs?I’ll give you five euros. Ik wil er vijf euro voor betalen.

ClothesMy size is 40 Ik heb maat veertigCan I try it on? Kan ik het passen?It doesn’t fit Het past nietSmall SmallMedium MediumLarge Large

Mobile/cell phoneI’d like a … Ik wil graag een … charger for my phone oplader voor mijn telefoon mobile/cell phone mobiele telefoon prepaid mobile phone mobiele telefoon met

beltegoed SIM card sim-kaartWhat are the call rates? Wat zijn de tarieven?

Post office

I want to send a … Ik wil een … sturen letter brief parcel pakje postcard ansichtkaartI want to buy a … Ik wil een … kopen. Aerogram padded Aerogram gewatteerd Envelope envelop Stamp PostzegelPO box PostbusPostal address PostadresZip code PostcodePlease send this Stuur het alstublieftby airmail per luchtpost

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Culinary reader

AAnise AnijsApple AppelApricot AbrikoosAsparagus AspergeAvocado pear AvocadoBBacon SpekBaking powder BakpoederBanana BanaanBarley GerstBasil BasilicumBay leaves LaurierBean sprouts TaugéBeans BonenBeef RundvleesBeef stock cube BouillonblokjesBeer BierBeetroot Rode bietBiscuit Koekje, BiscuitBlackberry BraamBran ZemelenBread BroodBread (brown) Bruin brood

Bread (white) Wit broodBroccoli BroccoliBrussels sprouts SpruitjesBuckwheat BoekweitButter BoterButtermilk KarnemelkCCabbage KoolCane sugar RietsuikerCarambola CarambolaCaraway seed KarwijzaadCarbohydrates KoolhydratenCardamom KardemomCarrot Wortel, peenCashew nuts CashewnotenCassava CassaveCauliflower BloemkoolCeleriac KnolselderijCelery BleekselderijCheese KaasCherry KersChick pea KikkererwtChicken KipChicory WitlofChives BieslookCocoa Cacao

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Cod KabeljauwCoffee KoffieCornstarch MaizenaCorn on the cob MaiskolfCranberry VeenbesCumin KomijnCurly kale BoerenkoolCurry powder KerrieCustard VanillevlaDDutch crispbread BeschuitEEgg EiEndive AndijvieEvaporated milk KoffiemelkFFat VetFennel VenkelFish VisFlour Meel, bloemFrench bean SperzieboonFrench bread StokbroodFrench fries Patat, fritesFried potatoes Gebakken aardappelen

GGarlic KnoflookGinger GemberGoat meat GeitevleesGooseberry KruisbesGrape DruifGrapefruit GrapefruitGreen peas DoperwtenGround pepper PeperGuava GuavaHHerbs KruidenHoney HoningHot (chilli) pepper Spaanse peperIIce cream IJsJJuice SapKKidney bean KidneyboonKiwi KiwiKohlrabi KoolrabiLLamb LamsvleesLeafy vegetable Bladgroente

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Leek PreiLemon CitroenLentil LinzenLettuce SlaLitchi/lychee LycheeLiquorice DropLow-fat margarine Halvarine margarineMMackerel MakreelMaize kernel MaiskorrelMango MangoMargarine MargarineMeat VleesMelon MeloenMilk MelkMillet GierstMinced meat GehaktMushroom ChampignonNNutmeg NootmuskaatOOats HaverOil OlieOkra OkraOlive oil OlijfolieOnion Ui

Orange SinaasappelOrange juice SinaasappelsapOregano OreganoPPapaya PapajaParsley PeterselieParsnip PastinaakPassion fruit PassievruchtPeach PerzikPeanut PindaPeanut butter PindakaasPear PeerPineapple AnanasPlantain BakbanaanPlum PruimPomegranate GranaatappelPork VarkensvleesPotato AardappelPoultry GevogeltePrinckly pear CactusvijgProtein EiwitPulses PeulvruchtenPumpkin PompoenPurslane PosteleinRRabbit Konijn

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Raisin RozijnRaspberry FramboosRed radish RadijsRedcurrant AalbesRhubarb RabarberRice RijstRosemary RozemarijnRye bread RoggebroodSSaffron SaffraanSalad SaladeSalt ZoutSausage WorstSemi-skimmed milk Halfvolle melkSemolina GriesmeelSesame seed SesamzaadShrimp GarnaalSkimmed milk Magere melkSorghum GierstSour cream Zure roomSoy sauce Sojasaus, ketjapSoya bean SojaboonSpinach SpinazieStrawberry AardbeiSugar SuikerSunflower oil Zonnebloemolie

Sunflower seed ZonnebloempitSweet pepper PaprikaSweet potato Zoete aardappelTTangerine MandarijnTea TheeThyme TijmTofu TofuTomato TomaatTomato purée TomatenpureeTuna TonijnTurkey KalkoenTurkish bread Turks broodTurmeric Kurkuma, koenjiVVinegar AzijnWWheat TarweWhipped cream SlagroomWine WijnYYam YamYard-long bean KousebandYoghurt YoghurtZZuchini Courgette

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University-related AbbreviationsAID Annual Introduction Days (in Dutch:

Algemene Introductie Dagen)EEA European Economic AreaEU European UnionGGD Municipal Health ServiceGP General Practitioner (Family Doctor)IND Immigration and Naturalisation

ServiceISOW International Student Organisation

WageningenIO International OfficeSCB Sports Centre De BongerdSG Studium GeneraleSSC Student Service CentreWageningen UR Wageningen University & Research

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Academic year calendar 2016-2017

Periode/Period 1 Periode/Period 2 Periode/Period 3

Periode/Period 4

50 51 52 53 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 288

815

822

829

85

912

919

926

93

1010

1017

1024

1031

107

1114

1121

1128

115

1212

1219

1226

122

19

116

123

130

16

213

220

227

26

313

3

onderwijs/education

tent

amen

s/ex

ams

onderwijs/education

tent

amen

s/ex

ams

vaka

ntie

/hol

iday

s

onderwijs en tentamens/ education and exams

hert

enta

men

s/re

-exa

ms

onderwijs en tentamens/ education and exams

Periode/Period 5 Periode/Period 6

29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 120

327

33

410

417

424

41

58

515

522

529

55

612

619

626

63

710

717

724

731

77

814

821

828

84

9

onderwijs/ education

tent

amen

s/ex

ams

onderwijs en tentamens/ education and exams

vakantie/holidays

hert

enta

men

s/re

-exa

ms

vaka

ntie

/hol

iday

s

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Situation Ede-Wageningen Railway station

Maps

Gro

und

floor

Platform

Platform

Railway to Utrecht

Railway to ArnhemPlatform

Situation to elevator ground floor

Ground floor

Staircase

Elevator/Ramp

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Situation Ede-Wageningen Bus station

Utrecht

Arnhem

Bus stop88, 84

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Wageningen UR route

All buildings of Wageningen UR have a unique number. Signs along the main roads in Wageningen show where clusters of buildings are located (for example, building numbers 100-600). Within the various clusters, routes to the individual buildings are shown.

EdeEde-Wageningen Railway stationArnhem/Utrecht A12, exit 24

Bennekom/Ede

A50RenkumArnhem/Nijmegen

A15Rhenen/Tiel

Duivendaal

Kortenoord

Droevendaalsesteeg

Kielekampsteeg

Bornsesteeg

Vijfde Polder

Nijenoord Allee

Mansholtlaan

Wageningen Campus

De Bongerd/ Sportfields

Hollandseweg

Geertjesweg

Chur

chill

weg

VeerwegNiem

eijers

traat

Gen. Foulkesweg

Diedenw

eg

Rooseveltweg

Kortenoord

Binnenhaven

Allee

BoswegRitzemaLawickse Allee

De DreijenA

rbor

etum

laan

Bevr

ijdin

gs-

stra

at

Nieuwstraat

Costerweg

Lawick

se Al

lee

HaarwegMarijkeweg

Haarwal Nieuwe Kanaal

107

102

109

118

115

124122

119

123116

130

201

114

113

112

100

104

101

A

D

B C

G

D

F

E

312

302

308

313

316

309

351

362

534

503

537

117

120

121

H

I

K

Bronland103

Plantage

304

D

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Non-Wageningen UR Buildings/Terrain:A Agro Business ParkB Hotel De WereldC Ceres (Student Society)D KSV, Sint Franciscus Xaverius (Student Society) ESN - Wageningen Student Society for International studentsE Plant Protection ServiceF Idealis (Student Housing)G Student Chaplaincy

G SSR-W (Student Society) JV Unitas (Youth Society)H NIOOI STOASK FrieslandCampina

High rise flat

Wageningen UR Buildings100 Lumen Droevendaalsesteeg 3101 Gaia Droevendaalsesteeg 3a102 Forum Droevendaalsesteeg 2103 Orion Bronland 1104 Atlas (Corporate Headoffice) Droevendaalsesteeg 4107 Radix Droevendaalsesteeg 1109 Radix Serre, Radix Klima, Bornsesteeg 48

Radix Agros 112 Nergena Bornsesteeg 10113 Schoutenhoef Bornsesteeg 16114 Droevendaal Kielekampsteeg 32115 Futurum ( Impulse, Stippeneng 2 Restaurant of the Future)116 Actio (Facilities and Services) Akkermaalsbos 12117 Nexus Akkermaalsbos 14

(Communication Services, Resource, Student psychologists)

118 Axis Bornse Weilanden 9119 Triton Vijfde Polder 1120 Carus Bornse Weilanden 5121 Innovatron Bornse Weilanden 4122 Zodiac De Elst 1123 Vitae Akkermaalsbos 2124 Helix Stippeneng 4130 Sports Centre De Bongerd (SCB) Bornsesteeg 2201 De Leeuwenborch Hollandseweg 1

302 Botanical Garden Belmonte Generaal Foulkesweg 94304 De Valk Dreijenlaan 2308 Mathematics Building Dreijenlaan 4309 Agrotechnion Bomenweg 4312 Transitorium Dreijenlaan 3313 Student Housing Dreijenplein 2316 Chemistry Building Dreijenplein 4, 6, 8, 10351 Clock House Generaal Foulkesweg 37362 Auditorium Generaal Foulkesweg 1534 De Haar (Student Housing) Haarweg 10537 Student Housing Haarweg 333

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Wageningen Campus

Wageningen UR Buildings100 Lumen Droevendaalsesteeg 3101 Gaia Droevendaalsesteeg 3102 Forum Droevendaalsesteeg 2103 Orion Bronland 1104 Atlas Droevendaalsesteeg 4107 Radix Droevendaalsesteeg 1124 Helix Stippeneng 4130 De Bongerd University Bornsesteeg 2

Sports Centre

Nijenoord Allee

Droevendaalsesteeg

Bronland

Bornsesteeg

Mansholtlaan

102Forum

EdeEde Wageningen Railway stationArnhem/Utrecht A12, exit 24

WageningenCampus

Bennekom/Ede

A50RenkumArnhem/Nijmegen

A15Rhenen/Tiel De Bongerd

University Sports Centre

101100

104

130

Student accommodation

Busstop

103Orion124

Helix

107

Forum

Helix

Orion

Leeuwenborch

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Your Guide 2016-2017 | 75

Contact information ISS

ForumDroevendaalsesteeg 26708 PB WageningenCall 0317 483618

ContactIf you have any questions you can contact us through http://www.wageningenur.nl/en/Education-Programmes/prospective-master-students.htmThe following steps can help you find information on this website:• See the list under Study in Wageningen and click on

Questions & Answers Type your question or choose one from the list

• If you cannot find the information you are looking for fill in ‘Contact SSC’. You can find the button at the bottom of the webpage.

Alternatively, you can also ask your questions at the Student Desk in the Forum building.

Colofon

Design & layoutWageningen UR, Communication Services

Disclaimer: No rights can be derived from the informationin this booklet

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Wageningen UniversityStudent Service CentreInternational Student Support

FORUMDroevendaalsesteeg 26708 PB Wageningen

www.wageningenuniversity.nl