your first choice for pos hardware. · training videos and marketing collateral for customer use...
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YOUR FIRST CHOICE FOR POS HARDWARE.
www.Star-EMEA.com +44(0)1494 471111
THE COMPANY
The Star Micronics brand has become a known,
trusted, and respected name and Star is now one
of the world's leading POS printer manufacturers
For over half a century, Star Micronics has established itself as a leading manufacturer of
precision parts, machine tools and POS printers. Years of proven product development and
manufacturing expertise coupled with being at the forefront of leading edge technology trends
have positioned Star Micronics as one of the most innovative companies in its target industries.
Headquartered and founded in Japan in 1947, our company has expanded to establish
sales offices and manufacturing facilities across the Americas, Europe, Asia, and
Australia, enabling us to deliver unparalleled product service and support to customers
on a universal scale.
Full Range of
POS, mPOS,
Kiosk,
Barcode, Label,
Receipt & Ticket
Printers
WHY STAR?
Established Product Range
Reliable and trusted POS hardware
with the flexibility needed to
integrate with the very latest Tablet,
Cloud and Mobile Payment
Solutions. Success built on leading
R&D team and strong historical
relationships with industry partners
such as Apple and Microsoft to
enable the very latest printing
technologies
Star is the printer choice for more than 80% of Tablet POS
Software Houses today due to its early development of printing technology for this market.
Intelligent Printing and
Innovation Focus
Unique Star-developed
technologies to simplify
integration, deployment and
connectivity for retailers.
Printing solutions designed to be
scalable and progressively
changeable according to market
developments & customer
needs
Experience and Expertise
Dedicated UK customer success
team with many years of
experience of diverse retail
requirements and installations.
Solution-based approach to
really understand customer
needs and recommend the most
suitable product for current and
future requirements
SUPPORT
EVERY STEP
OF THE WAY
INDUSTRY LEADING CUSTOMER SUCCESS
TEAM
Working with major global brands and highly experienced in
dealing with industry challenges.
CUSTOMER JOURNEY PLANNING
Guiding the customer to reach their intended target through
maximising the use of our products and services.
PROACTIVE SUPPORT SERVICES
Aiding the customer during the planning stage to minimise future
problems before they occur through proper guidance.
PRODUCT TRAINING
Project consultation advice for guaranteeing success for new
projects
ADVANCED SUPPORT SERVICES
Remote support, documentation, CAD data, API support, best practice
advice.
Star has a dedicated
Customer Success Team to
help you win business. We
never sell directly but work
with you on all design and
technical aspects of key projects.
SALES
SUPPORT
RFQ SUPPORT, PRE-QUALIFIED
LEADS
Request for Quote support offered by our international sales team, as well as
pre-qualified leads.
CONSULTATION, CUSTOMER
VISITS, PRODUCT DEMOS
Our international sales team are happy to assist throughout the sales
process, offering lead referral, consultation and customer visits,
presentations and product demonstrations where appropriate.
We understand your business is unique. Our
Customer Success Team create bespoke Training
Courses and support based on individual customer
requirements. These courses highlight areas such
as recommended set-up procedures, testing
methods and troubleshooting.
Contact: [email protected]
PRODUCT TRAINING
AND EDUCATION
MARKET
INTELL IGENCE
Priority access to new
product developments
and market information
MARKETING
VAULT
The Star Marketing Vault
offers a wide variety of
professional product images,
training videos and marketing
collateral for customer use
TAILORED
MARKETING
SUPPORT
Assistance and support for
reseller events, exhibitions
and roadshows, product
demonstrations, workshops,
promotions and incentive
programmes, bespoke
digital marketing
campaigns, case studies
and videos
MARKETING SUPPORT Star’s dedicated Marketing team are on hand to
offer professional marketing support for your
business
Star conducts green purchasing of all items
purchased through business activities, with the aim
of reducing environmental impact while actively
contributing to global environmental preservation
and building a recycling-oriented society.
We are engaged in CSR (Corporate Social
Responsibility ) activities with the aim of
proving worthy of society's trust and
contributing as a global corporate citizen.
REDUCING ENVIRONMENTAL IMPACT
STAR POINT OF SALE SOLUTIONS
Cloud POSMobile / Tablet POSMobile POSFixed POS Kiosk / Self Service
Widest range of
specialist modular open
frame and easy-to-install
packaged printer
solutions designed for
kiosks, self-service,
unattended check-in
terminals and ordering
points
Economical and reliable
receipt, ticket and label
printing solutions for a
wide range of operating
systems . Additional
Star technologies for
simple integration,
provisioning and
connectivity
Wide range of desktop
and mobile printing
solutions with multi-OS
support for iOS, Android
and Windows tablets
and mobile devices for
mPOS and mobile
payment along with
reliable connectivity via
Bluetooth and WiFi .
Star CloudPRNT
technology for printing
directly from a web
browser or web server to
connected Star printers.
For click-and-collect,
on-line ordering and
remote printing
PRODUCT GROUPS
PORTABLE MOBILE FIXED LOCATION
KIOSK PRINTING
SOLUTIONS
LABELLING
TICKETING AND LOTTERY
NOT JUST A
HARDWARE
MANUFACTURER
• Multi-Platform Support
• Integration Expertise
• Star Developer Tools
• Industry Leading SDKs
• Dedicated POS Support,
Development and R&D
Teams
CONTACTStar Micronics EMEA
Star House, Peregrine Business Park,
Gomm Road, High Wycombe, Bucks, UK
Tel: +44 (0)1494 471111
Support@Star-EMEAcom
@starmicronicsemea
@StarMicronicsEMEA
@StarEMEA
@StarMicronicsEMEA
Mark Lloyd Sales Director
David Pearce Technical Director
Ellen Evans Marketing Manager