PowerPoint Presentation

Action and Skill Verbs

Not the best exampleGolf score is not a technical skillDoes not use buzzwords or acronyms.Automated software may not detect these skillsTECHNICAL SKILLSDevelop computer software for chemical applicationsProgramming languages including Formula Translation, Uniplexed Information and Computing SystemAverage golf score of 70 and a handicap of +3.5Extensive use of Hyper Text Markup Language, Computer Generated Imagery programming, javascript for the development of commercial Web sites.

What makes this resume easy to read and concise?

Chris Smith123 Elm StreetDeKalb, Illinois 60115(800) 660-5000chrissmith@msn.comExperience SummaryExperienced Technical Professional who works well with minimum supervision. Computer literate, with strong electronic, electrical and mechanical skills. Customer oriented problem solver with an ability to adapt to new situations. Professional ExperienceInformation Systems Manager, ProComp U.S.A., Inc., Cleveland, OH 2007-PresentManaged from planning through completion, a $2.4 million Windows NT workstation and network printer implementation project. Delivered on time and $600K under budget.Attained consistent 99% up time by implementing disaster recovery and fault tolerance plans.

Network Administrator, QUALITY AUTO SALES , San Antonio, Texas 2002-2007Effectively manage system functionality to ensure ongoing operations, collections of funds, and inventory for a used car dealership with 5 locations doing approximately $2 million in business annually. Support 60 internal and external end users on a daily basis using Microsoft Server 2003 and Wyse terminals. Defined and implemented improved corporate policies regarding the location, safety and security of servers and equipment. Designed and implemented Cisco VoIP offices, and managed the Cisco Avvid VoIP network, including unity voice mail and unified messaging. Recommended modifications to improve speed of operations and system security measures. Configured and managed AD, Exchange, DHCP, WSUS, WDS, Antivirus and backup servers in the corporate network.

EducationUtah State University Logan, UTB.S. in Computer ScienceAmerican Institute of Computer Science - Chicago, ILComputer Systems Support CertificationThe font choice is easy to read, an appropriate size, and not muddled. Some poor font choices might include: ALGERIANAR BerkleyAR HermannBlackadder ITCOne or two pages allows the recruiter to quickly see all the information.NextNext

Chris Smith123 Elm StreetDeKalb, Illinois 60115(800) 660-5000chrissmith@msn.comExperience SummaryExperienced Technical Professional who works well with minimum supervision. Computer literate, with strong electronic, electrical and mechanical skills. Customer oriented problem solver with an ability to adapt to new situations. Professional ExperienceInformation Systems Manager, ProComp U.S.A., Inc., Cleveland, OH 2007-PresentManaged from planning through completion, a $2.4 million Windows NT workstation and network printer implementation project. Delivered on time and $600K under budget.Attained consistent 99% up time by implementing disaster recovery and fault tolerance plans.

Network Administrator, QUALITY AUTO SALES , San Antonio, Texas 2002-2007Effectively manage system functionality to ensure ongoing operations, collections of funds, and inventory for a used car dealership with 5 locations doing approximately $2 million in business annually. Support 60 internal and external end users on a daily basis using Microsoft Server 2003 and Wyse terminals. Defined and implemented improved corporate policies regarding the location, safety and security of servers and equipment. Designed and implemented Cisco VoIP offices, and managed the Cisco Avvid VoIP network, including unity voice mail and unified messaging. Recommended modifications to improve speed of operations and system security measures. Configured and managed AD, Exchange, DHCP, WSUS, WDS, Antivirus and backup servers in the corporate network.

EducationUtah State University Logan, UTB.S. in Computer ScienceAmerican Institute of Computer Science - Chicago, ILComputer Systems Support CertificationWhat makes an impressive resume?Easy to read and conciseNext

Good contact informationNextHighlights relevant experienceNext

Includes education and training

Next

Describes specific job qualifications

Use impact statements to highlight relevant professional experience.Click one of the blue words to learn moreProfessional ExperienceInformation Systems Manager, ProComp U.S.A., Inc., Cleveland, OH 2007-Present from planning through completion, a $2.4 million Windows NT workstation and network printer implementation project. Delivered on time and $600K under budget. consistent 99% up time by implementing disaster recovery and fault tolerance plans.

Network Administrator, QUALITY AUTO SALES , San Antonio, Texas 2002-2007Effectively manage system functionality to ensure ongoing operations, collections of funds, and inventory for a used car dealership with 5 locations doing approximately $2 million in business annually. Support 60 internal and external end users on a daily basis using Microsoft Server 2003 and Wyse terminals. and implemented improved corporate policies regarding the location, safety and security of servers and equipment. and implemented Cisco VoIP offices, and managed the Cisco Avvid VoIP network, including unity voice mail and unified messaging. Recommended modifications to improve speed of operations and system security measures. and managed AD, Exchange, DHCP, WSUS, WDS, Antivirus and backup servers in the corporate network.

ManagedAttainedDefinedConfiguredDesigned

Experience SummaryCustomer-centered executive with diverse financial service experience in institutional business development and project management. Demonstrates cross functional expertise by coordinating departments marketing and sales efforts with the firms information technology and analytical research groups. Team leader who thrives under pressure and utilizes excellent analytical, problem-solving, and verbal/written communication skills. Exhibits exceptional record of delivering value-added risk management solutions to sophisticated money managers.Business Executive

JOHN MARK DOEMembershipsMember of the Air Force ReservePTA President, two consecutive yearsMember of the Disabled American VeteransHonors, Awards, and Special AccomplishmentsAir Force Achievement Medal, 2010Iraq Campaign Medal, 2009National Defense Service Medal, 2008Additional SkillsEfficient in the use of Microsoft Word, Excel, PowerPoint, and OutlookExceptional written and verbal communication skillsTyping Speed: 40 words per minuteGood Resume ExampleEducation and TrainingM.S., Instructional Technology, Utah State University August 2011B.S., Human Resource Management, Utah State University December 2009Staff Noncommissioned Officer Leadership Program January 2007Basic Airman School, March 2006High School Diploma, Bellview High School, Bellview, California June 2005Page 2 of 2Click to continue the demo of a good exampleIs relevant information demonstrated throughout the resume youve seen?YesNoRelevant Information. An excellent resume has the skills, personal information, and strong impact points paralleling the job announcement. Highlighting appropriate skills, education, experience, memberships, and honors/awards are important in building an effective resume. Click to replay.JOHN MARK DOE123 Elm StreetCity, State 12345Phone: 888-555-1234Email: johndoe@email.comSummary of QualificationsHonorable Discharge from the United States Air Force, 2009. Bachelor of Science degree from Utah State University, 2008. Top Secret Security Clearance, Current. Excellent leader, instructor, and trainer. Work ExperienceEqual Employment Opportunity (EEO) Specialist, October 2008 to Current United States Air ForceAFB USACity, State 12345Assist employers with equal employment opportunity (EE) complaints, questions and inquires.Supervise a staff of five with proper coordination of work schedules, organizing workflow, training new personnel, and serving as office manager.Instruct military training regarding EEO procedures and activates.Organize administrative processing of EEO claims, increased the productivity of the EEO section by 45 percent.

Personnel Director, August 2006 to October 2008Some CorporationMercerville USACity, State 12345Resolved a wide range of customer problems, applying diplomacy and assertiveness to: personnel actions, salary and payment problems, management decisions, and communication barriers.Maintained extensive financial records regarding individual and corporate claims.Supervised a staff of ten operations office personnel through reviewing personnel files, updating training records, recording personnel actions and supervised the hiring/firing process.Professional ObjectiveForeign Service Human Resources Officer, Department of State, Announcement Number: HRO-2012-0009IncorrectCorrect

How to write an Impact StatementTo highlight your accomplishments use impact statements in the Professional Experience section of your resume.The impact statement is your strongest result or accomplishment. When an employer scans your resume quickly, the first statement is the one that is read most often.This statement can be something you alone achieved or you achieved working on a team.The impact statement and other responsibility sentences should begin with an Action or Skill verb.Action and Skill verbs

Include Technical SkillsUse buzzwords because companies scan resumes for particular skills or keywords.List all tools you have worked withThe Skills section should include:HardwareLanguagesSoftwareDatabasesOperating SystemsWeb ToolsFor example use SQL instead of Structure Query LanguageNextNextNext

Include and Experience SummaryClick on the image to see an example of an Experience SummaryProject ManagerCorporate TrainerBusiness Executive

Network Administrator

JOHN MARK DOEMember of the Air Force ReservePTA President, two consecutive yearsMember of the Disabled American VeteransAir Force Achievement Medal, 2010Iraq Campaign Medal, 2009National Defense Service Medal, 2008Efficient in the use of Microsoft Word, Excel, PowerPoint, and OutlookExceptional written and verbal communication skillsTyping Speed: 40 words per minuteGood Resume ExampleM.S., Instructional Technology, Utah State University August 2011B.S., Human Resource Management, Utah State University December 2009Staff Noncommissioned Officer Leadership Program January 2007Basic Airman School, March 2006High School Diploma, Bellview High School, Bellview, California June 2005Page 2 of 2Click to continue the demo of a good exampleHas this resume demonstrated logical formatting?YesNoFormat. An effective resume is formatted in a logical order. Headings are specific to job announcement requirements or recommendations and font is selected on readability. IncorrectCorrectClick to review first page of resumeEducation and TrainingMembershipsHonors, Awards, and Special AccomplishmentsAdditional Skills

JOHN MARK DOE123 Elm StreetCity, State 12345Phone: 888-555-1234Email: johndoe@email.comSummary of QualificationsHonorable Discharge from the United States Air Force, 2009. Bachelor of Science degree from Utah State University, 2008. Top Secret Security Clearance, Current. Excellent leader, instructor, and trainer. Work ExperienceEqual Employment Opportunity (EEO) Specialist, October 2008 to Current United States Air ForceAFB USACity, State 12345Assist employers with equal employment opportunity (EE) complaints, questions and inquires.Supervise a staff of five with proper coordination of work schedules, organizing workflow, training new personnel, and serving as office manager.Instruct military training regarding EEO procedures and activates.Organize administrative processing of EEO claims, increased the productivity of the EEO section by 45 percent.Click to returnProfessional ObjectiveForeign Service Human Resources Officer, Department of State, Announcement Number: HRO-2012-0009

Click to ReplayPersonnel Director, August 2006 to October 2008Some CorporationMercerville USACity, State 12345Resolved a wide range of customer problems, applying diplomacy and assertiveness to: personnel actions, salary and payment problems, management decisions, and communication barriers.Maintained extensive financial records regarding individual and corporate claims.Supervised a staff of ten operations office personnel through reviewing personnel files, updating training records, recording personnel actions and supervised the hiring/firing process.Mark Smith456 Road StreetCity, State 54321Phone: 888-555-1234Email: mark.s@email.comSUMMARYHonorable Discharge from the United States Air Force, 2009. Bachelor of Science degree from Utah State University, 2008. Top Secret Security Clearance, Current. EXPERIENCEEqual Employment Opportunity (EEO) Specialist, October 2008 to Current United States Air ForceAFB USACity, State 12345Assist employers with equal employment opportunity (EE) complaints, questions and inquires.Supervise a staff of five with proper coordination of work schedules, organizing workflow, training new personnel, and serving as office manager.Instruct military training regarding EEO procedures and activates.Organize administrative processing of EEO claims, increased the productivity of the EEO section by 45 percent.

Marginal Resume ExampleClick to demo what makes this a start to a marginal exampleIs the objective compared to experience in this demonstration?YesNoClick to see RELEVANT INFROMATION.IncorrectCorrectRelevant Information. Highlight paralleling skills, education, experience, memberships, and honors/awards are key to building an effective resume. Utilizing buzz-words that reflect the job announcement are important to constructing an excellent resume. EDUCATIONM.S., Instructional Technology, Utah State University August 2011B.S., Human Resource Management, Utah State University December 2009High School Diploma, Bellview High School, Bellview, California June 2005OBJECTIVESeeking a position as a lead shop mechanic

MARK SMITHSKILLSCertified Transmission MechanicMicrosoft Word, Excel, PowerPoint, and OutlookAdobe Dreamweaver and Photoshop certifiedTyping Speed: 55 words per minuteHONORS AND AWARDSAir Force Achievement Medal, 2010Iraq Campaign Medal, 2009National Defense Service Medal, 2008Marginal Resume ExampleClick to continue the demo of a marginal exampleDoes this resume example illustrate effective font selection and use?YesNoIncorrectCorrectMEMBERSHIPSMember of the Air Force ReservePTA President, two consecutive yearsMember of the Disabled American VeteransTRAININGStaff Noncommissioned Officer Leadership Education Program, 2010Military Non-Resident Program, 2009Basic Airman School, 2008Advanced Transmission Mechanics Course, 2007Basic Transmission Mechanics Course, 2007Format. Reviewing a resume many times for spelling/grammatical errors is a process of creating an impressive resume. Using key words and keeping the resume condensed into a document that can be reviewable in about 30 seconds. Also font is very important in readability. Click for FORMATTING needs.Page 2 of 2

MARK SMITHSKILLSCertified Transmission MechanicMicrosoft Word, Excel, PowerPoint, and OutlookAdobe Dreamweaver and Photoshop certifiedTyping Speed: 55 words per minuteHONORS AND AWARDSAir Force Achievement Medal, 2010Iraq Campaign Medal, 2009National Defense Service Medal, 2008MEMBERSHIPSMember of the Air Force ReservePTA President, two consecutive yearsMember of the Disabled American VeteransTRAININGStaff Noncommissioned Officer Leadership Education Program, 2010Military Non-Resident Program, 2009Basic Airman School, 2008Advanced Transmission Mechanics Course, 2007Basic Transmission Mechanics Course, 2007Page 2 of 2

Decide if the statements apply to the example font choice.Editing/writingEdited and wrote stories for a weekly community newspaper, The Sanpete Messenger, from 2004-2011.Wrote bi-weekly editorial columns for the Top of Utah Voices in the Ogden, Utah Standard-Examiner newspaper from 2000-2001.Wrote and edited help systems and manuals for various computer software products at WordPerfect and Novell from 1990-1997. Volunteered as a staff editor for Inscape, a literary magazine at Brigham Young University in 1988.It is easy to read The font is too smallIn most situations the font would be considered unprofessionalThe font conveys a sense of whimsy that an employer might find as a good personality traitThis is probably not a good font choice because it is difficult to read. 8 point font is typically too small to read. Font size should be 10-12 pointsThis is probably not a font choice that would present you as a professionalIt's best to lean conservative in your font choice. But if you're applying for a job in the arts, like at a graphic design firm, you might want to choose something a little more unusual than Times New Roman or Georgia.

There are ways, however, to showcase your personality other than the shape of your letters. It can be done in the way information is placed on the page.

TrueFalseTrueFalseTrueFalseTrueFalseBeginCORRECT. This is probably not a good font choice because it is difficult to read.CORRECT. 8 point font is typically too small to read. Font size should be 10-12 pointsCORRECT This is probably not a font choice that would present you as a professionalCORRECT It's best to lean conservative in your font choice. But if you're applying for a job in the arts, like at a graphic design firm, you might want to choose something a little more unusual than Times New Roman or Georgia.

There are ways, however, to showcase your personality other than the shape of your letters. It can be done in the way information is placed on the page.Is this what contact information should look like on a resume?Chris Smith

123 Elm Street DeKalb, Illinois 60115capnAwesome@msn.com

Height: 54 Weight: 200 lbs.Born: 12/04/1971

YesNoIncorrectCorrect

Chris Smith

123 Elm Street DeKalb, Illinois 60115capnAwesome@msn.com

Height: 54 Weight: 200 lbs.Born: 12/04/1971

1. The font for the name is too big.3. There is not a phone number included.2. Height and weight should not be included in a general resume.5. The email address is not professional.6. A picture should not be included.4. Date of birth should not be included.What is wrong with the contact information?NextNextNextNextNextNextNext

Click the box next to the best example of Technical Skills?TECHNICAL SKILLSDevelop computer software for chemical applicationsProgramming languages including FORTRAN, C, Pascal, perl, javascript, assemblerIn depth experience with computational chemistry programs including SYBYL, MacroModel, Insight/Discover, Quanta/CHARMm, Cerius2, Biograf, Chem-X, AMBERProduction experience with chemical information systems including Daylight, ISIS, OracleExtensive use of HTML, CGI programming, javascript for the development of commercial Web sites.TECHNICAL SKILLSDevelop computer software for chemical applicationsProgramming languages including Formula Translation, Uniplexed Information and Computing SystemAverage golf score of 70 and a handicap of +3.5Extensive use of Hyper Text Markup Language, Computer Generated Imagery programming, javascript for the development of commercial Web sites.

Use the following questions to assist you in writing an impact statement:What did you do? Over what period of time?How did you or your result increase performanceincrease knowledge decrease errorsadd to profits save moneysave timeWhat impact did your accomplishment have on the department, company, city, state, etc?Take time now improve the example impact statementFront line staff was trained by new program I designed. 200 staff participated in the new training resulting in a 70% reduction in complaints.Possible Example of a good impact statement:

Designed and implemented a training programfor front line staff in response to a significant increase in customer complaints. Analyzed complaints in staff focus groups, and with assistance of the staff developed an alternative service delivery model. Trained over 200 staff in the new service delivery model, and as a result achieved a 70% reduction in customer complaintsDoes the impact statement highlight your strongest result or accomplishment? Is this statement something you alone achieved or you achieved working on a team? Does the impact statement and other responsibility sentences begin with an ?Action and Skill verbDisplay good exampleYesYesYesJob Description: Key Responsibilities:- Asking lifestyle questions to thoroughly understand customer needs, offers relevant services, solutions, and accessories so customer can make informed decision to complete their purchase- Utilize all relevant sales tools to drive profitable growth- Leverages on-line resources, tools, and peer knowledge to self train- Understands and executes store shrink planBasic Qualifications:- 6 months of retail sales or customer service experience- Lifting up to 50 lbs., standing and moving up to 100% of the timeRead the job description above and decide if the example resume is targeted:Summary of QualificationsMore than seven years experience.Immense knowledge of wide range of product being sold.In-depth knowledge of the Consumer Guarantees Act.Excellent communication and listening skills.Uncommon customer service and sales skills.Remarkable math skills.Great organisation skills and the ability to memorize stock.Extremely self-motivated and honest.Immense passion dealing with the public and strong enthusiasm and interest in merchandise being sold.Uncommon neat and tidy appearance and a clear speaking voice.Strong stamina and ability to spend lots of time on the feet, especially during busy periods such as Christmas sales.

Professional Experience

Tom Super Stores Inc., Tarrytown, NY2003 - Present

Retail SalespersonGreet customers and ascertain what each customer wants or needs.Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Compute sales prices, total purchases and receive and process cash and credit payment.Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.Recommend, select, and help locate or obtain merchandise based on customer needs and desires.Answer questions regarding the store and its merchandise.Describe merchandise and explain use, operation, and care of merchandise to customers.Ticket, arrange and display merchandise to promote sales.Addresses understanding customer needs.Addresses lifting and standing requirement.Resume includes: Recommend, select, and help locate or obtain merchandise based on customer needs and desiresDoes not address lifting ability, but Strong stamina and ability to spend lots of time on the feet

TrueFalseTrueFalseCORRECT. Recommend, select, and help locate or obtain merchandise based on customer needs and desiresCORRECT. Does not address lifting ability, but Strong stamina and ability to spend lots of time on the feetCongratulations youre finished.