Y E A R S OF C A R I N G

CE

LE

BR AT I NG

2 0 1 8 A n n u a l R e p o r t

1 9 9 3 – 2 0 1 8

Table of Contents

01 A Message

02 Board of Trustees

03 Who We Serve

04 Direct Service

06 Home Care Services

10 Community Services

12 Healthy U

13 Advisory Council

14 Providers

16 Revenue & Expenses

Over the past 25 years, our Agency has been a leader in developing home-

and community-based care alternatives by implementing PASSPORT and

Assisted Living waiver services, ComCare services that expanded significantly

with funding from the Montgomery County Human Services Levy, and

the MyCare Ohio demonstration. As community-based service options

increased, our Agency grew and adapted to serve greater numbers of seniors,

caregivers, and people with disabilities from 495 consumers in 1993, to 6,356

in 2018. Expanding our public and media presence to billboards, radio, and

television advertisements successfully increased recognition throughout our

communities, logging 18,900 information and referral telephone calls in 2018,

compared to 2,300 in 1993.

We are proud to be part of Ohio’s re-balancing of long-term care systems

over the past 25 years. Not only did we strongly advocate for home-care

options but our Aging Network has been instrumental in providing home- and

community-based services to fulfill people’s preferences, budgets, and peace

of mind. These options also save taxpayer dollars. The chart on the bottom left

illustrates the transition of people receiving institutional versus in-home care

services since 1993. Savings to the Medicaid program are substantial, since care

in a nursing facility can cost three times more than at home.

The Agency values its role administering community services through the

Older Americans Act and state funding. Despite funds not keeping pace with

the aging population, we explored innovative methods of offering congregate

meals, provided supportive services through the National Family Caregiver

Support Program, and developed health promotion/disease prevention

programs. Our Advisory Council and county councils or coalitions on aging

continue to provide invaluable information on how to best meet the needs

unique to each individual county.

As we reflect on our accomplishments, we look forward to continuing to

provide resources supporting the independence and safety of a growing older

population. In 2018, the Agency completed its 2019-2022 Strategic Plan in

accordance with the Ohio Department of Aging, and in early 2019 the Board

of Trustees approved the Agency’s strategic direction for the next 5-7 years.

We are proud of our role as a central, unbiased source of information and

connection to community resources for older and disabled adults, caregivers,

families, and professionals. We could not succeed without our valued

collaborations within a strong Aging Network of providers and organizations

who share our goals of improving the quality of life for these individuals in our

region, or without our dedicated and caring staff.

This anniversary report illustrates 25 years of listening, learning, and reaching

out to our communities through advocacy, support, and collaboration. Thank

you for your interest and support since 1993 and as we look forward to the next

25 years.

Doug McGarry Doug Lineberger Executive Director Board Chairperson

In 2018, we celebrated 25 years as an independent, nonprofit agency, leading us to reflect on how our

Agency has evolved to meet the needs of older adults and caregivers in our nine-county region.

1993–2001

2002–2004

2005–2007

2009–2018

1993

Agency becomes

independent entity,

staff of 40 people, $8.7

million budget. Expands

PASSPORT enrollment

to 290 consumers

1996

ComCare program

introduced, starts with

264 consumers

1999

Agency unveils

info4seniors website

2000

Older Americans Act

reauthorized

2001

Agency implements

National Family

Caregiver Support

Program created by

2000 Older Americans

Act reauthorization

2002

Adopt Agency vision:

“To be the resource on

aging”

2003

State Legislature

restores full funding for

PASSPORT – Agency

increases PASSPORT

consumers 32%

Montgomery County

Human Services Levy

allocates $5 million for

services to frail elderly

2004

Montgomery County

awards $1.7 million of

new Human Services

Levy funding to Agency

to expand ComCare

program; ComCare

grows to 657 consumers

2005

Multimedia marketing

campaign begins –

television commercials,

print advertisements,

billboards. Results in

98% increase in calls to

223-HELP between June

and December

2006

Medicaid Assisted

Living Waiver expands

long-term care options

and Agency’s care

management role

2007

PASSPORT waiting lists

eliminated

Human Services Levy

renewed by voters

2009

Agency office moves

from Patterson Blvd.

to 40 W. Second St. in

downtown Dayton

2010

Human Services Levy

renewed by voters

Agency initiates

Healthy U workshops

2014

Agency begins

participation in MyCare

Ohio pilot project

2017

Implements Ohio’s “No

Wrong Door” system

Human Services Levy

renewed by voters

Distribution of Ohio’s Long-Term Care Services and Supports Used by People Age 60 and Older, 1993-2015

Data from the Scripps Gerontology Center, Miami University

1993

1995

2001

2003

2005

2009

2011

2013

2015

2007

9 91

20 80

29 71

33 67

35 65

38 62

42 58

45 55

48 58

51 49

Avg. Daily Enrollment in Home- and Community-Based Services

Avg. Daily Medicaid Nursing Facility Census

01

BOARD OF TRUSTEES—

Mareta

Headapohl, RN Past Chairperson

Retired Nursing Educator

Doug Lineberger Chairperson

Retired CEO, United Way of Clark, Champaign and Madison Counties

Judy

LaMusga, Esq. Vice Chairperson

Attorney and Counselor-at-Law

Vickie Carraher,

RN, BC Treasurer

Senior Service Coordinator, City of Kettering

officers

trustees

Clennia Bond

Community Volunteer

David Cleavenger

Retired, City of Dayton

Robert Dean

Retired Educator

Molly Helmlinger, Ph.D.

Chairperson, Advisory Council, Area Agency on Aging, PSA 2

Holly Hill

Chief Marketing Officer, Brethren Retirement Community

Pat Holmes

Montgomery County Area Leader and County Extension Educator, Family and Consumer Sciences, The Ohio State University

Beverly Mellum, MSW, LSW

Service Coordinator, Support Services Director of Training and Education, Buckeye Community Hope Foundation

L. William Pool

Independent Insurance Agent

Deb Sanders

Director of Sales and Marketing, Ohio Living Dorothy Love

Steven Swedlund, M.D.

Assistant Professor of Geriatrics, Director of Geriatric Medicine Fellowship, Wright State University

Cheryl Wheeler

Retired Social Services Administrator

Roland Winburn

Trustee, Harrison Township Board of Trustees

our missionThe Area Agency on Aging improves

the quality of life for older adults

in its nine-county community

by advocating for individuals,

developing and supporting a strong

network of services, and providing

resources for older adults.

who we serveThe Area Agency on Aging, PSA 2

helps older adults of west central

Ohio remain in their homes with

independence and dignity. We are

an independent, private, nonprofit

corporation that plans and funds

services for older persons in

Champaign, Clark, Darke, Greene,

Logan, Miami, Montgomery, Preble,

and Shelby counties. The 12 Area

Agencies on Aging in Ohio are part of

a national aging service network.

our vision is to be the resource on aging

Doug McGarry Secretary

Executive Director, Area Agency on Aging, PSA 2

0302

DIRECT SERVICE —

No Wrong Door

Ohio Benefits Long-Term Services

and Supports (OBLTSS) is a statewide

system designed to provide access

and information for long-term

care services and supports for any

individuals with disabilities. Aging

and Disability Resource Centers

across the country serve as a “front

door” answer to frustrations many

older adults, people with disabilities,

and family members experience

when trying to learn about services

and support. The Agency is the

designated lead Aging and Disability

Resource Center in our region, and

responsible for the coordination of

“front door” activities for Ohio’s “no

wrong door system” that debuted

in 2017. Under OBLTSS, the Agency

contracted with four community

partners during 2018: Catholic

Social Services of the Miami Valley,

Goodwill Easter Seals Miami

Valley, Carestar, Inc., and Access

Center for Independent Living.

The Aging and Disability Resource

Network of agencies connects

individuals from their first contact

with us to information, resources,

and community-based, long-term

services and supports. It’s one call for

multiple answers and direction.

223-HELP

Agency support starts with our Intake

Specialists who carefully listen to

callers, identify specific needs, and

problem-solve for answers and

information. The social workers

and nurses answering 223-HELP

receive an average of 1,575 calls per

month and provide callers with

helpful information, an explanation

of the range of services and options

available through the Agency, and

referrals when appropriate to other

social services and our network of

providers. Our Intake Specialists

take a professional yet personal

approach and are knowledgeable,

caring, and trained by the Alliance

of Information and Referral Systems

with special certification in aging

and disability information. Intake

Specialists can also schedule an

in-home assessment for people to

further explore home care options.

Calls to our 223-HELP number

started with 2,300 in 1993 and

have steadily grown following the

introduction of our multimedia

campaign in 2005. The continued

“Answers on Aging” marketing

campaign has grown the number of

calls to 18,900 in 2018.

In-Home Assessments

Free in-home assessments are the

next step to specialized information

after calling 223-HELP. An

assessment visit provides people

with a no-obligation opportunity to

consult one-on-one with a licensed

social worker or registered nurse to

ask questions and review options

specific to individual eligibility and

needs. Assessors determine eligibility

for our programs or recommend

other community resources, and link

consumers to the appropriate service

or care setting. Meeting with an

assessor one-on-one is the quickest

path toward finding answers to make

an informed choice about future

care. The multimedia advertising

campaign begun in 2005 resulted in

more in-home assessments. There

were 941 assessment visits in 1993,

growing to 5,206 in 2008, and to

9,387 in 2018, providing people with

customized information for their

situations.

Personal Solutions One Call AwayThe Agency specializes in providing

unbiased, objective information about

available options for long-term care

as part of Ohio’s Aging and Disability

Resource Network.

By speaking to our staff over the telephone

or through our free in-home assessment,

older adults, caregivers, families, and

professionals can receive information to

help make educated choices that are right

for them. The Agency’s “Answers on Aging”

multimedia campaign introduced in 2005

increased the Agency’s visibility through

television, print advertisements, and

billboards. A resulting 98% increase in calls

has since been sustained. In addition, more

than half of callers every month indicate it is

their first time calling us.

Ongoing Support

Customized care is the hallmark of our services for individuals enrolled in

programs managed through the Agency. Case Managers or Waiver Service

Coordinators provide personal attention to each individual and regularly

review and address needs and services, tweaking when necessary to meet

changes that occur in an individual’s health and home.

18,900Callers receiving

information

and assistance

9,387Completed assessments

6,356Average daily census of

consumers receiving

care-managed services

1,575Average number of

monthly calls to 223-HELP

0504

HOME CARE SERVICES —

Essential long-term care services and supports are the keys to helping seniors and people with disabilities to stay safe and independent in their own homes for as long as possible.

PASSPORT

PASSPORT is a statewide Medicaid

waiver program that offers Ohio

seniors an in-home alternative to

nursing home care. The Agency

became the PASSPORT

(Pre-Admission Screening System

Providing Options & Resources

Today) Administrative Agency for

Clark, Greene, and Montgomery

counties in 1990. The program’s

rapid growth played a critical role

in the Agency’s incorporation as

an independent agency in 1993.

PASSPORT allows individuals age

60 and older who are eligible for

Medicaid and require hands-on care

to “waive” nursing home rules and

receive services at home instead.

PASSPORT services include personal

care assistance, home-delivered

meals, transportation, emergency

response systems, and home medical

equipment. As home services

continue to expand, the Agency will

continue to work with the Aging

Network to help ensure that Ohioans

have access to the long-term care

setting of their choice.

Assisted Living

The Assisted Living Waiver began

in 2006 as another Medicaid waiver

option to more expensive nursing

home placement. The waiver pays

for services received by low-income

elderly and disabled adults in

certified assisted living facilities.

This option provides more support

than in-home care and offers more

independence, home-like settings,

and privacy than full-care facilities.

The waiver is for Medicaid-eligible

adults who require more assistance

than can be provided at home, yet do

not need full-time, skilled nursing.

The program further expanded in

2007 and 2011, and served an average

of 187 consumers per month in 2018.

MyCare Ohio

The Agency became one of seven

regions in Ohio to test the pilot

project of MyCare Ohio in 2014 and

continues through 2019. In MyCare,

the Agency coordinates waiver

services through Buckeye Health Plan

and Molina Healthcare for people

age 60 and older who are eligible for

both Medicare and Medicaid. The

aim is to streamline coordination and

remove overlap between Medicare

and Medicaid, which saves taxpayer

money through increased efficiency

and single oversight of services.

Our region’s MyCare waiver applies

to residents in Clark, Greene, and

Montgomery counties.

ComCare-Montgomery County

In 1996, the Agency designed

ComCare, a care program to

provide services to seniors who did

not quality for PASSPORT. The

program expanded to all nine

counties in 1998 through funding

from the State Community Senior

Block Grant. A significant growth

spurt came when an increase to

the Montgomery County Human

Services Levy was successfully passed

in November 2003, and earmarked

$5 million for frail elderly services.

Funding topped $9.6 million in

2009, allowing 1,300 consumers to

receive services. ComCare continues

to help Montgomery County seniors

who need services to remain in

their homes, but do not qualify

for PASSPORT or MyCare Ohio.

ComCare provides aid similar to

what PASSPORT offers – personal

care, transportation, home-delivered

meals, adult day care services,

and more.

Ohio’s population has steadily increased over the past 25 years

and the population age 80 and older is expected to increase 46% in the coming

decade. The Agency has continually answered home care needs through

contracts with service providers supporting a variety of services, and had 243

providers in 2018. The Agency relies on its Provider Relations staff to ensure

these organizations and businesses are educated in our Agency rules

and expectations.

06 07

When PASSPORT began offering Consumer Directed Care, Jimmy was considered an

excellent candidate since he and

his son could directly complete

paperwork such as time sheets, and

manage his own services. Pat became

an independent contractor hired

directly by Jimmy, and Consumer

Directed Care widened the options

for her work assisting him.

In addition to caring for the house

and his meals, she reminds him about

appointments and his medications,

can provide personal care if needed,

plus drives him to appointments

and elsewhere. Winter weather

doesn’t deter her from reaching him

seven days a week and ensuring his

continued safety, independence, and

comfort within his own home.

Jimmy enjoys watching the news,

sports, and car races on television

from his favorite chair. He has

many framed photographs in his

living room of family and his own

sports history playing Major League

Baseball for eight years on a feeder

team for the San Francisco Giants.

Jimmy continued playing softball

until age 65. Next to the television is

a large regulator clock that he and

a friend constructed in 1966. He

remembers sanding for weeks and

weeks, and he winds it every eight

days. His brother and sister live

in Dayton and visit regularly, and

his son helps him to continue his

enjoyment of fishing and camping in

warmer months.

PASSPORT and its Consumer

Directed Care service has meant

all the difference to Jimmy and his

family. It allows him to enjoy this

independent quality of life, in control

of his services and home, living

near his family and friends, and

surrounded by photographs, unique

clocks, and other items that make

his house a home. He looks forward

to visits from his son’s new puppy in

memory of his own beloved four-

legged friend. He has found trusted

help from the Agency and security

from Leah and Pat, and sums up

what they mean to him very simply:

“They’re family.”

CARING HANDS,TRUSTED SUPPORT —After 32 years with the City of

Dayton Board of Education, Jimmy

retired and initially moved to Florida

with his wife, before returning to

Ohio to live on a Jackson County

farm. When his wife passed away,

Jimmy moved in with his youngest

son in Dayton. When the house right

across the street came up for sale,

Jimmy’s oldest son purchased it for

him and he’s lived there for more

than two years.

Jimmy first began receiving home

help services when living in Jackson

County. When he moved to Dayton,

his Jackson County agency contacted

the Area Agency on Aging to transfer

his services.

After an Agency assessment, Jimmy

was enrolled in PASSPORT and his

Case Manager Leah has been with

him since July 2014. This continuity

in oversight and services has brought

Jimmy much comfort.

Jimmy has seen his ups and downs throughout retirement, but the Agency’s PASSPORT program has been a stable part of his life for more than five years.

“I think the Agency is wonderful. Anything I need, they get it,” he says. “Leah is very nice, very caring. She makes sure I have everything I need.”

Leah has helped him to get medical

equipment like a rolling walker, and

safety items like grab bars and a

handheld shower for his house. She

meets with him every three months

to discuss his services and check if

any adjustments are needed, and they

talk on the phone when anything

comes up in between.

PASSPORT makes it possible for Jimmy to receive invaluable

assistance from a well-known and

trusted aide, Pat.

She originally assisted him as an

employee of a home care company,

while the Agency arranged for his

transportation needs. Photos by Alexandria Messer

0908

Older Americans Act Funding for planning,

developing, and coordinating

home- and community-based

services that support older

adults comes from Title III of

the federal Older Americans Act

(OAA). Signed into law in 1965,

the OAA created the network of

Area Agencies on Aging across

the country that responds to the

needs of seniors and advocates

on their behalf.

OAA has seen changes with

reauthorizations including

enactment of the National Family

Caregiver Support Program in

2000, and the OAA is set for another

reauthorization in 2019. Our Agency

administered more than $6 million

in Title III and related state funds in

2018 to help older adults remain in

their homes and to support family

caregivers.

OAA FundingSupports:

• Nutrition

• Transportation

• Personal Care

• Housekeeping

• Adult Day Service

• Home Repair

• Legal Assistance

• Caregiver Support

• Long-Term Care

Ombudsman

• Alzheimer’s Services

• Protective and

Supportive Services

• Senior Volunteer Services

OAA also supports health

promotion and disease prevention

programs including Healthy U,

A Matter of Balance, and Powerful

Tools for Caregiving.

The Nutrition Services Program

is the largest OAA program,

supporting both home-delivered

meals and congregate meal sites.

The 190,001 meals served in 2018

at 63 congregate meal sites in our

region provided both nutrition and

socialization. Additionally, 358,584

nutritionally-balanced meals were

delivered in 2018 to seniors who

are homebound due to illness,

disability, or geographic isolation.

The program helps older individuals

remain independent within their

communities.

COMMUNITY SERVICES —

28,750Agency calendars distributed

free of charge to provide

seniors and caregivers with

information about community

services throughout our

nine-county region

57Accepted invitations by the

Speakers Bureau to speak

or display information at

community events

147Professionals were presented

information at 6 Agency-

sponsored trainings

Focus On Aging(our quarterly newsletter)

provided information

about issues impacting

the aging network

1110

HEALTHY U — Health Programs for Independence and Quality of Life

members

Champaign County

Stacy Barnhart

Bill Miller

Amber Spence

Clark County

Bonnie Hitchcock

Charles Morris

Donna Parks

Darke County

Lauren Henry

Mindy Jo Stebbins

Dennis Wein

Greene County

Linda Konz

Suzanne Patterson

Eric Winston, Ph.D.

Logan County

Laura Haverkos

Ryan Phipps

Kim Wildermuth

Miami County

Beth Bell

Heather Bolton

Randy Earl

Montgomery County

Quiana Bickham

Charles Holderman

Debbie Nelson

Preble County

Anna Carlson

Teresa Freeman

Paul D. Lindquist

Shelby County

Molly Helmlinger,

Ph.D.

Jenica Huelskamp

Shelia Nuss

ADVISORY COUNCIL — The 27 volunteer members of our Advisory Council help support

us as the resource on aging in our nine-county region. Three representatives

from each county advise the Agency on development and coordination of

community-based systems of services for all older persons in our region.

They also provide recommendations to the Board of Trustees on distribution

of federal and state funds.

officers

Charles Morris

Vice Chairperson

Molly Helmlinger, Ph.D.

Chairperson

Healthy U workshops offer three topics –

• Living with Chronic Conditions

– The focus is on conditions

that cannot be cured but can be

managed including Arthritis,

Heart Disease, Diabetes, Cancer,

HIV, Fibromyalgia, Parkinson’s,

Multiple Sclerosis, Kidney

Disease, COPD, Stroke, and more.

• Living with Chronic Pain.

• Living with Diabetes.

All three programs were developed

by Stanford University researchers

and follow evidence-based, scripted

formulas to ensure consistency

of quality and results. Workshop

participants try a variety of actions

and activities that suit their own

conditions and lifestyles, plus learn

from their fellow participants.

Offered weekly for six weeks, these

interactive workshops help people

change their perceptions about

their own capabilities and power to

increase their health, happiness,

and comfort.

The Agency initiated HealthyU disease self-management workshops in 2010 to provide people living with

chronic health conditions with

the tools to help improve overall

health and quality of life.

Healthy U has proven outcomes

that include reduced emergency

room visits and hospitalizations,

plus improved confidence in self-

managing chronic conditions.

The goal is to empower people

to identify and control what

they can with help from the

workshops’ guidance, education,

informative take-home

materials, and encouragement

from leaders and fellow

participants.

The Agency’s adoption of the

program began with three

workshops by two Leaders in

two counties, and within one

year expanded to 14 workshops

in seven counties. In 2018, the

Agency offered 36 workshops

throughout all nine counties in

our region led by more than 30

Leaders. Since its inception, the

Agency’s Healthy U program

has graduated more than 1,900

people from its workshops.

Topics include –

• Setting and succeeding in

achievable steps toward

overall goals.

• Methods for healthy eating and

physical activity, and impact

on strength, independence, and

quality of life.

• The power of using one’s mind

to control perceptions, negative

thoughts, and help with sleep.

• Methods for managing

medications for best

personal results.

• Improving effective

communications with healthcare

providers, family, and friends.

Participants leave the workshop

with an excellent resource book

and a relaxation CD. The Agency

recognizes the contributions of

programs like Healthy U toward

helping people to successfully

maintain their health and

independence through their most

valuable resource – themselves.

“A group setting helps you realize there are many others who have the same ‘ little’ everyday health problems or issues that you have. A group makes your learning time also a ‘social’ time, which is also a health benefit.”workshop participant testimonial

Darke

Shelby

Logan

Champaign

Clark

Greene

MontgomeryPreble

Miami

1312

4EverReady Homecare

A Brand New Horizon

Aaba Transportation, LLC

A–Abel Exterminating

Aaran Home Health Service, LLC

ABD Medical

Absolute Home Care

Academy Health Services, Inc.

Accelera Home Health Care, LLC

Access Home Care, LLC

Access to Independence

Acclaim Home Health Services, Inc.

Accurate Nurse Staffing, LLC

ADT, LLC

Advance Home Care, LLC

Advanced Medical Equipment

Afinity Healthcare Solutions

Agape Home Health Services, Inc.

AHF Ohio, Inc. – The Sanctuary at Wilmington Place

Ahlers Catering & Nutritional Services

Algo Termite & Pest Control

Align Home Health

All About Homecare Services, LLC

Alliance Healthcare Partners, LLC

Quinton L. Alstork

Alternate Solutions First

Alzheimer’s Association Miami Valley Chapter

Amadyss Healthcare and Training Services

Amazing Grace Home Care, LLC

Ameripass Home Healthcare, LLC

Angels of Ohio

AnswerCare, LLC

Arcadia Home Care and Staffing

Arch Home Care

Assisted Care by Blackstone

Assistive Solutions

Baby Boomers Home Health Care, LLC

Bed Bug Burners

Bee Safe Transportation

LaTisha Benson

Best Choice Transportation, LLC

Better Living Home Health & Medical Supplies

Blu Diamond Home Care

BlueGreen Home Health Care, LLC

Board of Shelby County Commissioners for Adult Day & Fair Haven Shelby County Home

Bridges Community Action Partnership of Delaware, Madison, Union, Champaign, Logan, Shelby counties

Brightstar Healthcare of Dayton

Brookdale Senior Living – Beavercreek

Brookdale Senior Living – Buck Creek

Brookdale Senior Living – Centennial Park

Brookdale Senior Living – Kettering

Brookville Enterprises – Lakeview /Lakeside

Tammy J. Brown

Buckeye Home Health Care, LLC

Capital Home Health, Inc.

CarePlus Home Healthcare, LLC

CareStaff Ohio Home Health Services, LLC

Caring 4 You Home Care Services

Caring Hands Home Care

Catholic Social Services of the Miami Valley

Catholic Social Services – Sidney Branch

Centerville Place Assisted Living

Champaign County Board of Commissioners for Champaign Transit System

Choice Health Care

City of Sidney/Shelby Public Transit

Clossman Catering, LLC

ComForCare Senior Services

Comfort Keepers #178/Centerville

Comfort Keepers, Inc.

Community/Mercy Home Care Oakwood Village

ConnectAmerica.com, LLC

Constant Care Home Health Services

Critical Signal Technologies, Inc.

Custom Home Elevator and Lift Co., Inc.

DASCO Home Medical Equipment

Dayaway Adult Day Center

Dayton Senior Care, LLC – Friendship Village

Dedicated Nursing Associates, Inc.

Bonetta F. Dennis

Developing Angels

Diversicare of Siena Woods, LLC

Roxanne Dixon

Duraline Medical Products

Dynamic Senior Solutions, LLC

Dynamic Solutions Service, LLC

EC Opco Washington Township, LLC Elmcroft WT

EC Opco Xenia, LLC Elmcroft Xenia

Rose Edmondson

Elderly United of Springfield and Clark County, Ohio, Inc. (United Senior Services)

EMS Global Healthcare, Ltd.

Everyday Living

EW ALF, LLC – Eaglewood Village

Excel Developmental Services

Excel Home Health Care

Extended Hearts

Fairborn Senior Citizens Association

Family & Community Services, Inc.

Family Service Association

Fidelity Health Care

Lou A. Fine

First Community Health Services, LLC

First Step Development Group

Friendly Care Agency

Friendly Care, Inc.

Friends Healthcare Association

Future Home Care, LLC

Gabriel Staffing Associates, Ltd.

Marian A. Galyon

Global Meals

GoJo Medical, Inc.

GoodLife Homecare Services, LLC

Goodwill Easter Seals of Beavercreek

Goodwill Easter Seals Miami Valley

Goodwill Easter Seals of Springfield

Grace Home Healthcare Services, Inc.

Graceful Transportation

Greene County Council on Aging

Greene County Dept. of Jobs & Family Services

Greene Respiratory Services, Inc.

Guardian Medical Monitoring

Halsom Home Care

H & H at El Camino, LLC – Assisted Living

H & H at Vandalia, LLC – Hearth & Home

H & S Hillside, Inc. – Hillside Assisted Living

Healing Springs Med–Care, LLC

Healing Touch Agency, LLC

Healthcom, Inc.

Hearts on Call

Helping Hand Home Care Services, LLC

Connie Henry

Hock’s Vandalia Pharmacy

Homefront Nursing, LLC

Home Products for Seniors

Home State Healthcare

Homecare Network

HomeSense Enterprises, LLC

HomeSite Home Health Care

Hope Care Team, LLC

Hope Home Care, LLC

INA Home Care

Interim Health Care of Dayton, Inc.

International Elderly Care Group, LLC

International Quality Healthcare

J & K In Home Care, Inc.

JEM Investments, Ltd.

Joint Office of Citizen Complaints

Kettering Affiliated Health Services, Inc. – Sycamore Glenn

Kettering Medical Center – Kettering Health Network

Knightengales Home Care, LLC

Ladybug Services, LLC

LAM Home Health Care, LLC

Lavender Home Care Solutions, LLC

Legal Aid of Western Ohio, Inc.

Liberty Home Health Care

Lifecare Alliance

Lifeline Systems Company

Limesky, LLC

Making Brighter Smiles, LLC

Jennifer Martin

Rhonda Martin

Maxim Health Care Services, Inc.

Maurice A. McCalister

Jacqueline M. Mclemore

Lefonda S. McDaniel

Medical Service Companies

MedScope America Corporation

Miami Valley Community Action Partnership

Patricia Middlebrook

Milt’s Termite & Pest Control

Mom’s Meals

Moonstar Transportation Home Health Services

Mullaney’s Pharmacy & Medical Supply

National Church Residences Legacy Village

NIC 14 Dayton Leasing, LLC – Laurelwood

Nina’s Health Care Agency, LLC

Pheobian C. Obiakalusi

Ohio HealthCare Plus, LLC

Ohio Home Health Care, Inc.

Ohio Living Home Health – Greater Dayton

On Call, Inc.

Tamara Ortega

People Working Cooperatively

Perspective Home Care, LLC

Phoenix Home Care Passport Program, Inc.

PKM: Life Transitions, LLC

Plunkett’s Pest Control, Inc.

Point to Point Transportation

Cassandra L. Powers

Preble County Council on Aging, Inc.

Precious Life Center/Services

Premier Home Care, Corp.

Prime Home Care, LLC

Professional Home Health Care 2, Inc.

Quality Care

Queen City Med Mart, Inc.

Reliable Health Care Plus, LLC

Reliance Home Health Care, LLC

RoseHeart Homecare

Mark R. Roush

RTC Industries, Inc.

Selective Nursing, LLC

Senior Helpers

Senior Resource Connection

Serenity Home Healthcare Services, LLC

Simply EZ Home Delivered Meals

Diane K. Smith

Sochi Home Health Agency

Spring Hills Singing Woods Assisted Living

Springfield ALF

Springfield Healthcare Group

St. Leonard Assisted Living

State Health Care, Ltd.

Stateline Medical, Inc.

Sunrise Center for Adults, Inc.

Supreme Touch Home Health Services, Corp.

Synergy Home Care of South Dayton

Tatiana’s Home Care, LLC

Team Us Togetherness Love Conquers All

The Cottages of Clayton, Inc.

The Living Center at 10 Wilmington Place

Timesmith Consulting

Today Center for Adults

Travel with Serenity

Trilogy Healthcare Operations of Springfield, LLC

Tub Cutter

Cheryl E. Tucker

United Church Homes, Inc.

United Rehabilitation Services

Universal Transportation Systems

Valley Transport, LLC

Van Crest of New Carlisle, LLC

Varment Guard Environmental Services, Inc.

Mary L. Verrett

Vizion One, Inc.

Valued Relationships, Inc.

Wellcare Home Health

Wesley Community Services

Judith M. Williams

Wings of Love Services, LLC

Xenia Adult Recreation & Services Center

Lisa L. Zehnder

Ziks Family Pharmacy, Inc.

Ziks Home Healthcare, LLC

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thank you to our providers who help us help others

1514

support & revenue

2017* 2018*

FEDERAL FUNDS $4,941,890 $5,036,693

STATE FUNDS $912,584 $906,695

PASSPORT /

ASSISTED LIVING$27,068,178 $27,030,550

LEVY SERVICES $8,797,941 $8,797,941

MYCARE OHIO $7,337,764 $7,557,518

OTHER

(INCLUDING INTEREST)$413,246 $390,172

Total $49,471,603** $49,719,569*

expenditures

2017* 2018*

ADMINISTRATION $1,739,246 $1,776,676

DIRECT SERVICE

OPERATIONS$8,758,033 $9,381,084

PURCHASED

COMMUNITY SERVICES$5,325,517 $5,414,431

PURCHASED HOME

CARE SERVICES$31,485,339 $30,949,814

Total $47,308,135 $47,522,005

REVENUE & EXPENSES —

Here’s to the next 25 years of listening, learning & reaching out* Unaudited ** Services for those in MyCare Ohio are paid directly by the member’s healthcare plan.

Funded in part by a Title III grant under the Older Americans Act administered by the Ohio Department of Aging through the Area Agency on Aging, PSA 2. The Area Agency on Aging is nondiscriminatory in services and employment.

16

Area Agency on Aging, PSA 2

40 W. Second Street, Suite 400

Dayton, OH 45402

800.258.7277 / 937.223.HELP

www.info4seniors.org