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©2005, Harris Interactive Inc. All rights reserved.

Cedar Rapids Community School District

Results - Key Overall District Findings

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Stakeholder Response Rates

Surveys were conducted in April 2007

Grades 3-12

All teachers and staff

All parents of students in grades K-12 asked to complete one paper/pencil survey per child.

Response Rates:

–Elementary Students 91% (n=3,276)

–Secondary Students 77% (n=7,518)

–Teachers/Staff 87% (n=1,720)

–Parents 20% (n=2,489)

In total, 15,000 people responded to the survey!

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Harris Interactive School Poll Topic Areas

Teachers/Staff

School Atmosphere

Equipment/Facilities

Computer Technology

School Leadership/ Administration

Communications/ Involvement

Parental Support

Career

Students

Other Staff

Other Issues

Parents

Equipment/Facilities

School Bus

Computer Technology

School Leadership/ Administration

Communications/ Involvement

Child’s Teachers

Curriculum/Training

Budget

Other Issues

Students

School Atmosphere

Equipment/Facilities

School Bus

Computer Technology

Main Teacher/ Teachers (five subjects)

School Leadership

Counselor

Other Staff

Other Issues

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Elementary Students: School Atmosphere

Yes No

Are students well-behaved while in school?

Do you feel safe walking to and from school?

Do you feel safe while in school?

Are the rules at your school fair?

Are most other students nice to you?

Harris Interactive Inc.

Please give an overall rating for your SCHOOL ATMOSPHERE by filling in one oval on the A to F scale provided?

A A- B+ B B- C+ C- D+ D D- F

10 9 8 7 6 5 4 3 2 1 0

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% with IMPACT

ISSUES INFLUENCING OVERALL SATISFACTION Problem Penalty INDEXDo you like the food served in the lunch room? 41% 0.8 18%Do you get extra help when you need it? 24% 1.1 14%Are school bathrooms clean? 58% 0.4 11%Are students well-behaved on your bus? 50% 0.4 11%Is your school too crowded? 39% 0.4 7%Does the school library meet your needs? 24% 0.5 7%Are the rules at your school fair? 28% 0.4 6%Main teacher: Help you want to learn? 11% 1.0 6%Is the temperature in your classrooms usually comfortable? 21% 0.5 5%Main teacher: Ask you to answer questions in class? 18% 0.5 5%Is your classroom teacher prepared to train you on the computer? 16% 0.7 5%Are you well-behaved at school? 10% 0.5 3%Do you participate in class? 6% 0.8 2%

4% 2%

31%

52%

11%

A B C D F

OVERALL SATISFACTION MODEL: ELEMENTARY STUDENTSElementary Students Satisfaction

Rating Distribution

Improvement Possible

7.8

9.9

0

2

4

6

8

10

Satis

fact

ion

Lev

el

Current ScoreMax. Possible Score

Sample

7

4% 2%

31%

52%

11%

A B C D F

This graph shows the distribution of satisfaction scores elementary students provided for the overall satisfaction question.

Elementary Students SatisfactionRating Distribution

Sample

We look for less than 10% in the “D” and “F” columns combined

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Improvement Possible

This graph shows the current overall satisfaction mean rating with the maximum possible score. The gap between them is the opportunity for improvement.

7.8

9.9

0

2

4

6

8

10Sa

tisfa

ctio

n Le

vel

Current ScoreMax. Possible Score

Sample

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% with IMPACTISSUES INFLUENCING OVERALL SATISFACTION Problem Penalty INDEXDo you like the food served in the lunch room? 41% 0.8 18%Do you get extra help when you need it? 24% 1.1 14%Are school bathrooms clean? 58% 0.4 11%Are students well-behaved on your bus? 50% 0.4 11%Is your school too crowded? 39% 0.4 7%Does the school library meet your needs? 24% 0.5 7%Are the rules at your school fair? 28% 0.4 6%Main teacher: Help you want to learn? 11% 1.0 6%Is the temperature in your classrooms usually comfortable? 21% 0.5 5%Main teacher: Ask you to answer questions in class? 18% 0.5 5%Is your classroom teacher prepared to train you on the computer? 16% 0.7 5%Are you well-behaved at school? 10% 0.5 3%Do you participate in class? 6% 0.8 2%

Impact Index is a combination of the penalty and the % reporting the problem. It represents the percent of potential improvement that can be realized if the occurrence of the problem is reduced to zero.

Penalty is the rise in satisfaction that would occur if the incidence of the problem is reduced to zero.

Sample

Classroom Engagement Issues = 27%

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Cedar Rapids Community School District

Results - Key Overall District Findings

11

Overall Satisfaction Ratings

7.8

6.87.5 7.7

0

2

4

6

8

10

Elementary Secondary Teachers/Staff Parents

A = 10A- = 9B+ = 8B = 7B- = 6C+ = 5C = 4C- = 3D+ = 2D = 1F = 0

Higher than average in database

Lower than data base

8.1 6.9 7.2 7.9

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Opportunities for Improvement

Parents

StudentsStaff

All stakeholders:

Behavior/Safety in the school

Condition/Cleanliness of buildings and grounds

Importance and application of school rules and discipline

•Availability and accessibility of opportunities to get extra help•Presentation of core curriculum

•Improving relationships, communications, behaviors of students•Increased parental involvement

Increased quality and quantity of information from schools about their child’s progress & performance

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Moving Forward with the Data

Survey questions identify the symptoms of the problems

Statistical analysis (Impact Analysis) calculates the relative IMPACT of the symptoms

Focus groups and other techniques translate the symptom into a defined problem

Task teams define solutions

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Using Data to Drive Improvements

Cabinet- weekly review of Harris Poll data

Action Research Deployment Teams- 4 sessions throughout the year to utilize the data

School Improvement Plans- Include goals and Harris Poll data to measure results

Department Leadership Teams- reviewing the data to increase satisfaction in the support services (Bus, Food Service, Facilities, Technology)

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2.A

Increase elementary student overall satisfaction with school as measured by the bi-annual student satisfaction survey (Harris School Poll)

Multiple 7.8 N/A 8.0

2.B

Increase secondary student overall satisfaction with school as measured by the bi-annual student satisfaction survey (Harris School Poll)

Multiple 7.5 N/A 7.7

3.C

Increase school staff overall satisfaction as measured by the bi-annual staff satisfaction survey (Harris School Poll)

N/A 6.8 N/A 7.0

5.C

Increase parent overall satisfaction with school as measured by the bi-annual student satisfaction survey (Harris School Poll)

N/A 7.7 N/A 7.9

www.harrisinteractive.com

©2005, Harris Interactive Inc. All rights reserved.

Cedar Rapids Community School District

Results - Key Overall District Findings