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IntroductionIntroduction• Founded by Pierre Omidyar in 1995

• His wife needed a better way to lookup and trade collectibles.

• So he decided to put his computer science skills to use, never thought it would lead to a multi-billion dollar E-Commerce company.

• Auction-based online sales of products.

• Providing an Internet site where person-to-person trading could take place.

• Buyers and sellers rushed to the site, and by 1997 Auction Web became eBay.

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HistoryHistory

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Date Event Stock ($)

1995 Founded by Pierre Omidyar

1997 Menl Park, Calif (VC) 22% stock acquisition

1998 CEO Meg Whitman (July); IPO 1.871

1999 Alliance with AOL 25.016

2000-2006 Global expansion to over 2 dozen countries 12.708

Feb 2002 Withdrew from Japanese market & Hong Kong (where Yahoo! Auctions/Shopping had head start)

20.833

Jul 2002 Acquired PayPal 15.13

2005 Acquired Skype 49.500

LogoLogo

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Products & ServicesProducts & Services

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• Collectibles• Antiques

• Art

• Coins

• Toys & Dolls

• Memorabilia

• Motor Vehicles

• Cars

• Boats

• Parts

• Electronics

• Cameras

• Cell phones & PDAs

• Computers

• Entertainment• Movies, Music & Games

• DVD• CD• VHS

•Event Tickets• Books• Clothing

• Jewelry• Shoes• Accessories

• Home Improvement• Décor• Crafts• Gardening

Success MantraSuccess Mantra

• “The key to eBay’s success is trust. Trust between the buyers and sellers who make up the eBay community. And trust between users and eBay, the company”

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Reasons to Buy OnlineReasons to Buy Online

Bargains

Selection

Worldwide customer base

Easy Payment options

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How to Buy on eBayHow to Buy on eBay

Register

Find the item you want

Bid or “Buy it Now”

Pay for the item

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Getting Started: RegistrationGetting Started: Registration

Enter personal informationName, address, phoneBirth date (you must be 18+)Create ID & password

Agree to termsConfirm email

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ProcessesProcesses

Browse by categorySearch by key wordPower Search using filtersSave favorite searchesEmail results: Let eBay search for youSave items of interest to “My eBay”

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Viewing Search ResultsViewing Search Results

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Buying Options

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Bid Buy it now

Paying for the ItemPaying for the Item

PayPal/PaisaPay

Part of eBayOnline Payment serviceEasiest & safest way to pay on eBayCredit Card or Net Banking Anyone with an email account can send or receive PayPal paymentsNo fee to send money (Buyers)Small fee to receive money (Sellers)

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Traditional Traditional vsvs E-commerce E-commerce

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SONY

Supplier Distributor Retailer Customer

Supplier Customer

TransactionsTransactions

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Supplier Ebay(PaisaPay)

Customer

Sell Product

Return Product

$$$ $$$

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