The challenge of taking the Corporate University beyond

simply training

Damien O´DonoghueGeneral Manger - GAC Corporate

Academy

Introduction

• Emergence of the Corporate University• Learning –vs- Training• Learning Organisations• Strategy• The Alignment Challenge• Real World Scenarios

Emergence of the Corporate University

A corporate university is any educational entity that is a strategic tool designed to assist its parent

organisation in achieving its goals through conducting activities that foster individual and

organiational learning and knowledge.

Allen, Mark (2002). The Corporate University Handbook. AMACOM Div American Mgmt Assn

Training –vs- Learning

• Training Department –vs- Corporate Learning Organistion

• Semantics - subtle or real difference?

Training

Source – dictionary.com

Learning

Source – dictionary.com

Training –vs- Learning

• Training Department –vs- Corporate Learning Organistion

• Semantics - subtle or real difference?• Lag –vs- lead objective/strategy• Doing –vs- enabling

The “Learning Organisation”

A learning organisation is the term given to an entity that facilitates the learning of its members and continuously transforms itself.

Peter Senge “The Fifth Discipline”

Strategy

• Parent organisation• Corporate learning organisation

GCA 2015 Strategy MapFinancial | How can we sustain GCA as a financially self-supporting business entity?

F2Control

of the CostsCSF2

F1 RecoverIncomeCSF6

Stakeholder | How does GCA create, long-term sustainable relationships with its valuable stakeholders?

S1EngageRegions

S3 BuildGLO

Community

S4 Enhance

ParticipantSatisfaction

S5EnhanceSupplier

Capability

S6Develop FACCommunity

Internal Process | How does GCA deliver internationally recognised and accredited L&D to the GAC World?

IP5Develop

New Courses &Capabilities

IP7 Deliver

OperatingCapability

IP3Enhance

Marketing

IP1 Business

Development

IP2 Deliver

Management Information

Learning & Growth | What capabilities should GCA offer to drive enhanced business performance across the GAC World?

LG1 New Employee

Orientation (NEO)

LG2 Business

Operations

LG3 Commercials

LG4 Business

Performance

LG5 Professional Development

LG6Business

Application Certification

LG7 Specialised

IP4Accreditation and sustain ISO 29990

S2 DeployCRM

IP6Enhance Course Assets

The Alignment Challenge

• Understanding the needs, wants and priorities of the business.

• Does the organisation know what it wants/needs?

• Role of Corporate Learning Organisation

• Teaching/Learning/Research

Summary

• Learning & continual change• Corporate learning organisation as a

transmission station for culture• Preparing the organisation for the

future• Alignment of values and strategy