workstrong works! where are we now? where are we headed? how are we going to get there?

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WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

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Page 1: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

WorkStrong Works!

Where are we now?Where are we headed?

How are we going to get there?

Page 2: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

In their own words…

• UC employees share their experience with the WorkStrong program.

(play video)

Page 3: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

From the Physician’s Perspective

1. The “continuum of injury rehabilitation to wellness.”

2. The conundrum of UC WorkStrong entry criteria.

3. Factors in participant selection.

Page 4: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

From the Physician’s Perspective-Foundations of WorkStrong

1. A committed team that includes physician, wellness coordinator/coach, RD, PT, and behavioral specialists.

2. Putting participants in charge of their own individual wellness, and holding them accountable to their stated goals.

3. Setting the expectation.

Page 5: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

UC-Wide WorkStrong Data6/1/2012 - 3/31/14

Referrals to WS: 3885Enrolled in WS: 631Graduates: 331*New injuries(claims): 89Individual claimants: 65Ave weeks to graduate: 17.5Ave cost per participant: $2220

* Most of balance are mid-program

Page 6: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

LocationUnique

ReferralsParticipants Graduates

No. of New Injuries

No. of Claimants

UCB 355 59 17 5 4UCD 363 87 60 15 11UCI / UCIMC 381 51 25 1 1UCLA / UCLAMC / SM / NPI 1171 175 80 19 15UCR 103 35 14 4 3UCSD / UCSDMC 558 62 51 25 18UCSF / UCSFMC / LPI 508 49 29 5 5UCSB 162 41 17 2 2UCSC 79 20 9 1 1UCDMC 205 52 29 12 5

Totals 3,885 631 331 89 65

WorkStrong Data Through 3/31/14

Page 7: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

Areas for improvement

Engaging off-site Occupational Health Physicians

Supportive MDs have transcended the pay for encounter model.

Some say, “Once in WorkStrong, I never see them back!”

WS is an added tool in their tool box for help that is not meds, PT, or surgery.

Need to meet with the off-site MDs.

Page 8: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

What we are doing well

Top Best Practices from the WorkStrong workgroup that met Monday June 16th, 2014

Page 9: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

Follow up after WorkStrong

Page 10: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

WorkStrong Actuarial AnalysisFeasibility

Number of claims that WorkStrong could address

Cost of these claims (Loss & ALAE) Compare to cost of WorkStrong

Page 11: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

Average Ultimate Claim SizeThe First Claim Costs the Least….

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Page 12: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

Can WorkStrong Pay for Itself?Feasibility: Need Savings of about 20%

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Page 13: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

WorkStrong Actuarial AnalysisEstimated Savings

Compare Actual to Expected Reported Claims

Compare Actual to Expected Claims Costs (Developed to Ultimate, Trended)

Page 14: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

Actual vs. Expected ClaimsPost-Graduation

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Total Claims:Actual = 89, Expected = 134Actual 34% below expected

Page 15: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

Actual vs. Expected Claims CostsPost-Graduation

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* Trended to 2014 Dollars

Total Ultimate Loss & ALAE:Actual = $1.43M, Expected = $1.70MActual 15% below expected

Page 16: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

Tracking with the newWorkStrong IBM Form

Page 17: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

WorkStrong Data &Wellness/Group Health Efforts

WorkStrong results greatly informs the connection between personal health improvement and…

Safety

Worker’s Comp results

Group Health plans

Wellness on campuses and vendors

Physician network efforts

WELLNESS DOES WORK at UC

Page 18: WorkStrong Works! Where are we now? Where are we headed? How are we going to get there?

Questions