workspace planning and utilization in small businesses – a case study

1 the problem… Cluttered Workspace Impaired Virtual Communications Missed Project Deadlines Eric has successfully built a civil engineering firm with a team of 5 that largely operates virtually. As such, Eric mostly works from a home satellite of‐ fice. Lately, he’s been at the end of his rope ‐ no matter how hard he tried he seemed to be losing traction on some important projects. With a desk that did not stay clutter‐free for longer than a day, his growing concern of losing clients due to ha‐ bitually missed project deadlines led him to give us a call. 2 how we helped… Workflow Observation Customized Measurements Space Planning Working with Eric, we: • Studied his Service Delivery Blueprint to understand how information flows through‐ out his office physically and virtually; • Measured all furniture and equipment in his office & recommended additional products; • Created a floor plan that conceptually illus‐ trated how furniture and equipment re‐ arrangement would allow information to flow smoothly. 3 value & results… ↑Productivity and Revenue ↑Clutter-Free Workflow With his new Work Space Logistics plan, Eric was able to: • Develop an assembly‐line system for perma‐ nently eliminating paper piles through intelli‐ gent furniture and equipment configuration; • Better track project progress; • Work in a space conducive to productivity based on his firm’s business infrastructure; • Improve his efficiency and within 60 days was able to increase his workload by 34% which translated to a revenue increase of $160,000. Copyright © 2005-2011. Equilibria, Inc. This case study is based on actual facts and data. In our efforts to uphold client confidentiality, we disguise and sometimes eliminate revealing data. The office floor plans and photographs shown in this case study are the property of Equilibria, Inc. and are intended to be used for educational pur- poses only. Reproduction and distribution for-profit is prohibited. Equilibria, Inc. | www.EQBsystems.com | Twitter: @EquilibriaInc | YouTube: EquilibriaInc | We’re on LinkedIn! BEFORE AFTER work space logistics—case study Page 1 of 2 (workspace planning for small business)

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Image is everything and your workspace’s nonverbal communication speaks volumes to your staff as well as your customers. While some view a desk full of papers as a sign of productivity and “busyness” others are concerned that their information will get lost. This case study shows how to demonstrate productivity by setting up your office to communicate the right message to your valued customers.

TRANSCRIPT

Page 1: Workspace Planning and Utilization in Small Businesses – A Case Study

1 the problem…

Cluttered Workspace

Impaired Virtual Communications

Missed Project Deadlines

Eric has successfully built a civil engineering firm with a team of 5 that largely operates virtually. As such, Eric mostly works from a home satellite of‐fice. Lately, he’s been at the end of his rope ‐ no matter how hard he tried he seemed to be losing traction on some important projects. With a desk that did not stay clutter‐free for longer than a day, his growing concern of losing clients due to ha‐bitually missed project deadlines led him to give us a call.

2 how we helped…

Workflow Observation

Customized Measurements

Space Planning

Working with Eric, we: • Studied his Service Delivery Blueprint to understand how information flows through‐out his office physically and virtually;

• Measured all furniture and equipment in his office & recommended additional products;

• Created a floor plan that conceptually illus‐trated how furniture and equipment re‐arrangement would allow information to flow smoothly.

3 value & results…

↑Productivity and Revenue

↑Clutter-Free Workflow With his new Work Space Logistics plan, Eric was able to:

• Develop an assembly‐line system for perma‐nently eliminating paper piles through intelli‐gent furniture and equipment configuration;

• Better track project progress; • Work in a space conducive to productivity based on his firm’s business infrastructure;

• Improve his efficiency and within 60 days was able to increase his workload by 34% which translated to a revenue increase of $160,000.

This case study is based on actual facts and data. In our efforts to uphold client confidentiality, we disguise and sometimes eliminate revealing data. The office floor plans and photographs shown in this case study are the property of Equilibria, Inc. and are intended to be used for educational pur-poses only. Reproduction and distribution for-profit is prohibited.

Equilibria, Inc. | www.EQBsystems.com | Twitter: @EquilibriaInc | YouTube: EquilibriaInc | We’re on LinkedIn!

BEFO

AFTER

work space logistics—case study Page 1 of 2

(workspace planning for small business)