Worker selection process in the field of social work in Czech Republic

Silesia diaconateLenka Waszutová

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Silesia diaconatee • Non-government non-profit organization• Offers social and social-health services since 1990• Is active in Moravia-Silesia, South Moravia and Olomouc district• Was founded by Silesian evangelic church of augsburg confession • Has 529 emploees

MissionThe mission of Silesia diaconate is to offer quality social and social-health

services to peopel in need, founded on christian values.

Priorities• Wide selection of services• Quality of services• Atmosphere of learning organization and focus

on team work

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Worker in social services

Education: acredited educatuional course(course is not neccessary if it can be substitued by

education mentioned in the law)Intertship: not neccessary, advantageousSpecial requirements:- Clean criminal record, health and legal capability- Motivation for work in social field and with appropriate

target group - Respect towards christian values and to organization aim

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Workers in social services

Conduct and assess educational events focused on helping reach their potential for people in need. This help is focused on improving self-sufficiency, contribute to propagation and organization of services with assistence of medical and social resources, in order to make realisation of educational purpose possible. Performs in social-health services and social education cetnters and rehabilitation facilities. Her/his actions must be coordinated with other proffesionals in theese centers. She/he must engage clients, their family, helping comunity as well as enviroment of clients in order to make re-integration of clients possible.

Law no. 108/2006Sb. About social servicesA social services worker shall be a person a) providing direct service to persons in ambulatory or stay-in social services facilities, consisting in training simple everyday activities, assistance with personal hygiene and dressing, manipulation with appliances, aids, clothing, conservancy and care of personal hygiene, support for self-sufficiency, life activation, creation of social and sociable contacts and satisfaction of psycho-social needs, b) performing basic educational non-pedagogical activity consisting in deepening and strengthening basic hygiene and social habits, influencing creation and development of work habits, manual skills and working activity, performing free-time activities focused on development of personality, interests, knowledge and creative abilities in the form of art and music teaching, physical exercise, arranging for spare-time and cultural activities and provision of personal assistance, c) domiciliary activities in the household of a person, consisting in performing works while being in direct contact with persons with physical and mental difficulties, complex care for their household, arranging for social assistance, performing social screening under management of a social worker, providing assistance with the creation of social and sociable contacts and with psychical therapy, organizational arrangements and complex coordination of domiciliary activity. (from MPSV law translation at http://www.mpsv.cz/files/clanky/4088/Annex_3_social_services_act.pdf)

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Social worker

Education: Minimaly VOŠ (coledge) – three year post high-school education in the field of social work (there are exceptions)

Internship: not necessary, advantageousSpecial requrements: • Motivation for work in social field and with appropriate target

group• Clean criminal record, health and legal capability• Creativity, talkativness, presentation skills, basic manager skills,

ability to share information with others and to learn.

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Social Woker

Competencies

Provide educational and socialy educational services by helping doctors, sociologists, psychologists, techers and social assistents.Plan and conduct educational and cultural events directly with children, minors, elderly peaople, diabled people and marginal groups.Social worker performs social investigations, ensure social agenda including social-law counselling in institutions providing: social services, social-law counselling, analytical, methodical and conteptual procedures in social field, special prevention services, screening activities, crysis help, social counselling, social rehabilitation.

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WORKING OF CONDITIONSWorker in social services

Salary: 9000,- ……….. 14500,- Kč (minimal salary level law + personal benefit + special benefit)

Working hours: 7,5 hours a day (37,5 a week); also unevenly distributed work hours

Vacation: 4 weeks + 1 week extra; from 1 year employment 5 weeks vacation + 1 extra

Benefits: • Luncheon vouchers• Advantageous cell phone rate• Group car insurance- cheap personal car obligatory insurance• Retirement saving contribution• Education is mostly paid for by employer

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Social Worker

Salary: 12000,- ………….. 15 500,- Kč (minimal salary level law + personal benefit + special benefit)Working hours: 7,5 hours a day (37,5 a week)Vacation: 4 weeks + 1 week extra; from 1 year employment 5 weeks vacation + extra if it is applicableBenefits: Luncheon vouchersAdvantageous cell phone rateGroup car insurance- cheap personal car obligatory insuranceRetirement saving contributionEducation is mostly paid for by employer

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PREPARATION AND ASSESSMENT PROCESSSetting of selection process

Responsibility for selection: executive worker, i.e. emploee superiorResponsibility for selection process: human resource staff – if there is

anyStandardized processes:- Applicants are invited on specific time based on CV and often also

motivational letter- Applicants are introduced to sellection procceses rules- They sign agreement about personal data keeping during sellection

process- Executive about assessment and selection process takes action

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Sources of applicants• Personal reserves: for manager posts• Applicant database• Internal enrolment• Advertisement – working offices,

organization web pages, noteboard in front of organization building

• Personal contacts – neighbourhood, schools

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Personal marketingInterest in listed positions - interest in

gaining high-quality worker, no just a worker

Revenue - low compared to other fields, minimal level vages

Events to boost interest and prestige of proffesion:

- Job trades - “Kariéra 2010“ in Ostrava

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Selection methods• Assessment interview• Simulations and case studies• Profficiency tests• Seldomly psychological tests

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Social worker sellection process- Web pages are aid to applicants (how to wrote CV,

motivational teller ...)Interview site: mostly prospecting workspace- officeSelection committee – allways applicant-superior staff, than

human resource director, current social worker, department director, other directive worker, cca. 3 to 4 people in selection committee

Interview lenght si approximately 25 to 30 minutesProfficiency test lenght – cca 30 minutes

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Process according to choosed method

Interview- Selection committee is by human resource director (if there

is any) briefed about sellection process, types of questions and interview rules

- Applicant come in front of the committee individually, they are greeted, seated, greeted and offered refreshment in friendly enviroment

- Types of questions – profficiency questions, model tasks- Applicant is given time for asking questions

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Model situations- Focused on assessing relationship to service users- Focused on skills- teamleading, creative and system thinking, presentation

skills, comunication effeciency, problem solving, teamworking etc. - Applicants mostly work in group and acceptance committee members

compares them.- Not usualy – applicants work the task and commitee assess them

individualy

Profficiency tests- Aproximately 20 questions relative to field applicant

will work in – mostly knowedges about legislation and work field

- Formerly also computer skills test

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Decision process- Committee decices after all assessment processes- End decision lays with superior worker- Other members have advisory voices- Often decided the same day- Sometime there is a short time for decision

Decision briefing- All aplicants are noted within one week- By e-mail or by other means, as arranged- Acceptance letter are allways send by registered mail

and with information about entry

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Thank you for your attention.

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