FieldOperations

Revenue focused activities

Monthly Targets

Increasing market share

Increase sales in exsisting/New Stores

Introduction of New Product Categories

Building Loyal Customer Base

Sales Activity

SOP

Authorization & Updation of Store Operating Process

Housekeeping

Customer Service Levels

Inventory Management

Raising PO

Releasing PO

Allocation of Stocks

Receiving Goods

Interstore Transfer

Physical Stock Taking

Write Offs

Goods Return

Statutary Compliance

Dealing with exigencies like burglary, harassment, theft etc.

Building Raport with Authorities

Facilitating implimentation of SOPs

Communication, training, follow up and monthly review and audits

Scoring System

New Initiatives

Launching New Stores

Resource Allocation

Training

Implementation of New Plans

Profitability Related

Devising Cost Control mechanism

Limit Shrinkage/Theft/Pilfrage/Damage

Monitor Store Operating Cost

Monitor Total Operating Cost

Strict Compliance on SOPs, Identfy leakage, recomand action Plans

Perpetual inventory Checks

Surprise Checks

Cost control and implementation of cost reduction plans in relation to: telecom, utilities, staff

welfare and sundry

People Related

Ensure Competent & Capable Team in Place

Esnure Timely and Adequate Recruitment & Training through HR

Develop Manpower Pipeline

Performance Apraisal

Ensure Trained manpower 2-days before a new store launch

Central Level Zonal Level State level Store Level

Head Head Head RO Manager

Head Sales Executive

Head Sales Executive

Head Head Head RO Manager

RO Manager/ Sales Executive

RO/Sales Executive

Head Head Head

RO Manager

Head Ro Manager

RO Manager

Head

Head Planning

RO Manager

Head RO Manager

RO Manager

Head

RO Manager

Head RO Manager

Head RO Manager

Head

Head

Head Head Head RO Manager

Head

Head

Head Head

Head Head Head

Head

Head Head Head RO Manager

Head RO Manager

Head RO Manager

Head Head

Head

Head

Head

RO Manager

Head Head Head RO Manager

Head

Head Head Head

Head Head Head

Head

Field

Finance

Financial Policies & Procedures

Create, coordinate, and evaluate the financial programs of the company to include

Budgeting

Tax Planning

Real estate and conservation of assets

Approve and coordinate changes and improvements in automated financial and management

information systems for the company

Ensure compliance with local, state, and central budgetary reporting requirements

Oversee the approval and processing of r

Revenue, Expenditure and position control documents

Department Budgets

Legder and Account Maintenance

Coordinate the preparation of financial statements, financial reports, special analyses, and

information reports

Develop and implement finance, accounting, billing, and auditing procedures

Establish and maintain appropriate internal control safeguards

Ensure records maintainance in accordance with generally accepted auditing standards

Analyze cash flow, cost controls, and expenses to guide business leaders

Oversee financial management of foreign operations( imports of steel products ) to include

developing financial and budget policies and procedures

Credit and Collections

Performs credit checks for all new Customers; updates credit checks for existing

Customers when conditions warrant

Approves credit and sets credit limits for all Customers

Monitors credit limits and reevaluates and revises credit limits, as needed

Maintains and distributes the No Ship List

Maintains, communicates and recommends revisions to the collection policy

Follows up to collect payment

Responds to credit inquires on Customers

Prepares weekly Account Receivables report

Accounts Payable

Receives and stamps invoices

Complete Invoices for general ledger entry

Matches invoices and receivers; verifies quantities and prices; and prepares invoices for

Routes invoices and backup material to the appropriate Team Member for approval

Investigates invoices in question

Ages the payables to take advantage of all purchase discounts

Mail original checks to vendors; files check copies and documentation

Researches and responds to all vendor inquiries

Maintains credit reference sheet

Completes credit applications for new vendors

Accounts Receivable

Mails statements adding notes regarding collection

Cash

Receives and inputs cash receipts

Applies cask receipts to Customer accounts in accounts receivable

Prints and files reports and supporting documentation

Central Level Zonal Level State level

Finance Head NA NA

Finance Head

Finance Head & Finance Manager Commercial Manager

Finance Manager

Finance Manager

Finance Head & Information System Head

Finance Manager Commercial Manager

Finance Manager

Finance Manager

Finance Executive

Finance Manager & Finance Executive Commercial Manager Commercial co-ordinator

Finance Manager

Finance Head

Finance Manager

Finance Head & Finance Manager

Finance Head & Finance Manager

Finance Executive Commercial co-ordinator

Finance Manager Commercial co-ordinator

Store Level

NA

Cashier

Cashier

Cashier

Field

Merchandising, Buying/Planning

Monitor and Analyze Sales

Develop Strategies to maximize sales opportunities

Sales Forecasts, inventory levels and top down & bottoms up planning

Deciding on Store Plan-o-gram, Merchandising mix Allocations

Space management and Supply chain Management (timely availability of goods).

Check the assortment of each Category/Review the Category.

Identifican of vendors, new products and new categories.

Events/Promotion Planning and Campaign handling

Implementation of Plan-o-gram, Merchandising mix Allocations.

Periodically store visit.

Benchmarking against competitor of reference.

Inventory Control at store

Store staff Merchandise training & promotional briefing.

Fill Rates at the store for the category & Tracking Fast and Slow Moving Sku's at store

Damage Returns from store to HO, Follow up for stocks from HO to Store

Keep record of stock sent back to the HO/Vendor and RTV’s pending to the vendor/HO

Vendor Briefing & Negotiation , Price Bench marking

Buying - Raising Purchase Orders to vendors (3rd party vendors)

Visual Merchandising

Review and implementation of display schematics

Review of monthly sales planner and promotional calendars for consistency

Implementation and follow-up on company merchandising standards

Ordering and posting of store signage

Providing feedback and recommendations for store layout, merchandising

Central Level Zonal Level State level Store Level

Field Central Level

Marketing / Advertising

Marketing

Development of strategic sales plans to accommodate corporate goals.

Implements those plans

Analyze the market to determine customer needs & recommend price

schedules; and also identify new market opportunities

Assigns sales territories or market segments to Business Development

team

Directs staffing, training, and performance evaluations of Business

Development team

Represents company at trade shows, association meetings, etc. to

promote services

Analyze and control expenditures of department to conform to budgetary

requirements

Determine the market potential of new service ideasCoordinates the development of marketing literature, advertising materials,

Coordinate with the advertising agency for media buying for press and

magazine, outdoor advertisements etc

Advertising & Sales Promotion

Develops and implements advertising campaigns and sales promotion

activities

Above-the-line marketing activities, advertising and consumer

communication

Art & Visual Merchandising

Devise & implement well-managed visual merchandising programs at store

levels -across the channel

Handle Merchandising

Focus Group & Strategic Analysis - Customer Buying Patterns etc

Works with Human Resources to recruit, select, and train Business

Development Executives

Competition tracking - schemes, sales, catchments, advertising, etc

Co-ordinating with local press and PR representative

Zonal Level State levelStore Level

Field Central Level

Human Resources

Responsible for human resource activities:

employment

Compensation

Benefits

training and development

Interview job applicants; review application/resume; evaluate applicant skills and

make recommendations regarding applicant's qualifications

iPrepare and maintain company salary structure, job documentation, and job

evaluation systems.

Payroll

Design and conduct new employee orientations

Administer and explain benefits to employees

Recommend, develop and schedule training and development courses

Provide advice, assistance and follow-up on company policies, procedures, and

documentation

Maintain human resource data bases, computer software systems, and manual filing

systems

Zonal LevelState levelStore Level

Field Central Level

Corporate & Legal Affairs

LegalAffairs

Assist in obtaining the necessary licenses required to start a business

Corporate Affairs

Corporate Communication

Zonal Level State level Store Level

Field Central Level

Distribution, Logistics, Supply Chain Management

Inventroy Management

Accuracy of the inventory levels

Maintain effective functioning levels of the Receiving department and the Inventory Material Handlers

Insure accurate and timely receival of materials

Insure accurate and timely delivery of inventoried materials to internal and external customers

Communicate and train all team members of the company on the Inventory department's policies and

procedures

Create and insure the maintenance of the Inventory department's policies and procedures, and to update as

required by financial, quality, and scheduling imperatives

Interview prospective team members to insure hiring of high quality personnel

Set up and conduct accurate physical inventories on a timely basis

Minimise materials from inventory

Give performance reviews to the Inventory team members on an appropriate and timely basis

Management and facilitation of distribution centers

Logistics traffic management

Zonal Level State levelStore Level

Field Central Level

Project

Recruit and retain EPC/constructions vendors who meet established stantards of quality

Negotiate vendor/contractor payments

Schedule contractor's work assignment

Ensure signs are properly located at job site

Ensure all paper work is complete

Project planning, costing, scheduling, resource planning and execution

Monitor the progress of the work to ensure quality and timeliness

Budgeting, cost controlling and budgeting for the capital expenditure

Zonal Level State level Store Level