woking onsite: challenge or fun?
DESCRIPTION
A small pitch to describe my personal experience of latest onsite visit. I will talk how such visits influence communication, team relations and visibility. We also tell about different Tips & Tricks.TRANSCRIPT
Working Onsite
Challenge or Fun?
Why work onsite?
Why work onsite?
Pros• Improve Communication• Builds the TEAM• Improve Visibility
Cons• Destructions• Other side of Visibility
Who should work onsite?
Who should work onsite?
• Business Analyst?• System Analyst?• Developer?• Quality Assurance Engineer?• Project Manager?
Who should work onsite?
• Business Analyst• System Analyst• Developer• Quality Assurance Engineer• Project Manager
In fact it should be a person with all these skills developed or at least a person who can put those hats when dealing with requirements.
How to work onsite?
What can help?
• Background training & preparation• Studies of previous customer’s solutions• Studies of customer’s competitors• People already working with that company
Before the visit
What can help?
• Mind Mapping• Spreadsheets• Wiki
While on site
How to work onsite?
• Adapt to customer and his/her tools• Set expectations• Format of intermediate results• Format of the end results• Customer availability and meetings
• Ask right questions• Customers prefer to be smart and have
their ideas rather than yours suggestions
Everything said won’t work without
Dress CodeRapport
• Follow the dress code (polo or shirt, nice trousers and shoes)
• Be on time• Leave only after your working day is finished• Be friendly and polite• Smile
Rapport
• Listen carefully•Understand the business goals• Identify key stakeholders•Have lunch together• Study customers personalety
Rapport
Thank You!
Questions?
Artur Varushyla
Twitter: @artuxa
LinkedIn: http://linkedin.com/in/arthurvarushyla
Facebook: http://www.facebook.com/arthur.varushyla