wneu cop device program presentation

The Best Computing DeviceProviding Maximum Educational Value

Presented by: Stephen Baker, B.S. Information TechnologyThomas Moore, Multimedia SpecialistScott Sherman, Divisional Administrator of TechnologyBeth Welch, Associate Dean for Academic Affairs

The Best Computing Device Providing Maximum Educational Value

Student Perspective I Want a Device that:

Looks “Cutting Edge” – Coolness Factor As Light as Possible Long Battery Life Has Maximum Horsepower Has a Big Screen and High Definition Has a pen that feels & responds like an

actual ink pen. Has a keyboard designed for lots of typing

Professor PerspectiveI want the Device to Interact with Other

Resources: Learning Management System (LMS) Electronic Medical Record System (EMR) Printers Classroom Projectors Email – Calendar Tools


Professor Perspective With Device, Students Can Easily:

Write, Highlight, Draw in their Notes. Work with Collaborative Tools. Take Quizzes and Exams Within a

Restricted “Test Only” Environment.


OIT Perspective

Minimize Device Downtime Easily repaired (Hardware) Easily restored (Software)

Maximize Device Value RFP Process

Maximize Interaction with Other Resources LMS, Printers, Classroom Projectors, Email,

EMR System



Components

ForSuccess

Partnerships

Device Specifications

Support Model

Training

External Partnerships Service Vendors

Whalley Computer Associates, GovConnection, Entre Computer Center

OEM Vendors Fujitsu HP


Lenovo DELL

Microsoft

External Partnerships Software Vendors

Software House International (SHI) Microsoft Malwarebytes


Internal Partnerships Office of Information Technology

Final Approval of Device and Vendor Selection Software Purchasing

College of Pharmacy Technology Team Advisors Assist in Deployment and Training


Internal Partnerships Procurement Department

Lease Management ($$$)


Legal Department Review and Approve Student Loan Agreement

CoP PY1 and PY3 Students Evaluate a Sample of Five Devices

Tablet PC Evaluation

Please help us evaluate the following tablet computer models. Your input is important as we determine which device will be selected as part of our learner technology program.

1. Please identify yourself (check):

Student Learner

If Student Learner, are you entering as PY1 or PY3 ? (Circle)

2. Do you currently own? (check):

Desktop

Faculty Learner Staff Learner

Slate Tablet - Pad Device (On Screen Keyboard or Bluetooth/USBConnected Keyboard)

Laptop Specialized Tablet (Laptop Converts to Tablet)

Please rate the following devices using the following scale:

5 = excellent (Just what I want !)

4 = good (Would be very happy with this)

3 = average (I’m OK with it)

2 = less than average (Not happy with this)

1 = poor (Will complain about it the whole semester !)

NA = Not Applicable (Don’t care)


Attribute 5 4 3 2 1

Screen Size

Resolution Clarity

Keyboard Size

Keyboard Feel

Pen Responsiveness

Pen Feel in Hand

Sound Quality High

Sound Quality Low

Weight of Device

Ease of Converting Between Laptop and Tablet Mode

Overall Rating

Fujitsu Q704

Comments:


Device Specifications Form Factor

Preference towards convertibles Battery Life

8-10 hours or higher (6 was considered low) Screen Size/Resolution

12"-15" screen, 1366x768 or higher Processor/RAM

Current Gen i5, 8GB of RAM


Device Specifications Pen

Wacom Digitizers Keyboard

More traditional keyboards preferred Audio

Loudness over quality Inputs/Outputs

Preference towards HDMI and VGA Multiple USB ports wanted

Support Model - Hardware


Even Best Portable Devices Have Accidents

Accidental Damage Protection (ADP) Maximize the Scope of Incidents

Covered Under Warranty Timely Hardware Repair

On-site Versus Depot Repair Spare Pool -

Ratio of 1:25 Deployed

Support Model - SoftwareCreate and Capture an ImageTroubleshooting Options

Using Cleanup Programs Like CCLeaner Running Various Anti-malware Programs Like

Windows Defender and Malwarebytes Reinstalling Software System Restore Re-apply the Device Image


Support Model - SoftwareData Backups

Cloud Spaces (OneDrive,Dropbox,GoogleDrive) Local External Drives (USB)


Device Software Includes CCleaner, Malwarebytes, and Syncback for data backups to local external drives. Training is provided to students on the use of these programs.

Support Model – Office HoursMini - Helpdesk

Office Hours Before Class, During Lunch Break, and After Classes Get Out

Staffed Primarily by trained Work Study Students and Managed by Divisional Administrator of Technology

Able to Assist with Software Issues and Receive OEM Vendor Assistance for Hardware Issues


Training Technology Team

• Associate Dean for Academic Affairs• Divisional Administrator of Technology• Instructional Designer• Multimedia Specialist• Simulation Manager• Administrative Assistant• Vendor representatives• Student Workers


New Learner Technology Orientation

• Incoming students• Full day, prior to classes • Small groups: 15-20• Team effort


Orientation• Deployment: account set-up and device

orientation• LMS• Outlook• OneNote• Lockdown Browser• Audience Response system• "Scavenger Hunt"


Continuing Education• Email messages; LMS posts• Periodic required sessions• New features or programs• Updates or backups• Troubleshooting


Q & A

Thank You For Participating


wneu cop device program presentation

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