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Page 1: Winter 2008-2009 connecting Thomas & Betts …Winter 2008-2009 connecting Thomas & Betts employees worldwide 102612_Output.qxd:102612 1/8/09 10:36 AM Page 1 Through good times and

connecting Thomas & Betts employees worldwide Winter 2008-2009

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Through good times and bad, Thomas & Betts has remaineda leader in electrical, HVAC, emergency lighting and powertransmission markets by focusing on continuous improve-ment. Today is no exception. As T&B heads into what iscertain to be a bumpy macro-economic ride in 2009, thecompany is moving forward by taking decisive and definitiveaction to improve strategic planning and create a culture ofinclusiveness.

“We’ve got great brands, great service and great people,” saidDominic Pileggi, T&B chairman and chief executive officer.“But to really deliver on our promise, we need to ensure thateverybody on our team understands the role they play in

helping us achieveour goals. Inother words, weneed to build aculture of “We”and really get ouremployeesengaged in thebusiness.”

What exactly is aculture of “We”? According to Pileggi, it’s where everyemployee understands where the company is going, how itwill get there and how they fit. A “We” culture is an envi-ronment where all members of the T&B team feel like theycan contribute; where they are comfortable sharing theirinsights with each other and with management.

“We have lots of great examples where we have created a“We” culture within a small group or facility,” said Pileggi.“What we need to do now is broaden that experience acrossour entire global organization so we can leverage ourresources and capabilities effectively.”

Beginning by UnderstandingTo start the process of aligning T&B’s culture and its strate-gies, Pileggi asked for initial input from about 60 individualsthroughout the organization regarding T&B’s Strengths,Weaknesses, Opportunities and Threats (also known as a

SWOT analysis). The analysis took a look at the “Five KeyElements of Strategy:”• Growth - How will T&B continue to grow profitably

on a global basis?• Organizational capacity - Do we have the right people in the

right place with the right skills?• Productivity - Can we continue to improve our operations and costs?• Supply chain management - Can we turn supply chain management

into a competitive advantage?• Technology - Are our IT systems an effective, competitive weapon?

To make sure that the participants were able to speak freely,J.C. Jones & Associates, an organizational consultant, wasbrought in to lead the initial assessment. All responses werekept strictly confidential with only aggregated informationgiven to Pileggi and his core team.

The SWOT survey showed that the T&B’s historical legacy ofstrong brands and strong focus on customer service and rela-tionships were the top strengths of the organization. The lackof accountability and sense of complacency as well as poorinternal communications were cited as the greatest weaknesses.

“It was clear from the results that considerable time andthought went into the SWOT process,” noted Pileggi. “Whilewe may not have liked everything we heard, we needed to getan honest assessment of our business and strategy before wecould begin to move forward and make effective changes.”

Eight Key Initiatives UnderwayBased on the findings of the SWOT process, eight high-level,company-wide projects have been initiated. The issues beingaddressed include: organizational capacity, the acquisitionprocess, global growth, internal communications, global sup-ply chain management and procurement, continuousimprovement and lean, information technology superiorityand working capital management.

According to Jones, these are all major initiatives that are farreaching in scope and potential impact.

“We need to create aculture of 'WE' to betterleverage our resourcesand capabilities,”said Dominic Pileggi

Delivering on Our Promise by

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“To make each of these initiatives manageable, we needed toidentify individuals who would ‘own’ the process and workwith a small team to identify the primary goals and developspecific time-phased action plans to achieve the goals,” saidJones. “We’ve done that and the teams are off and running.”

Initially, the teams’ goal is to scope out the problems/barri-ers to improvement, define realistic goals, and outline short-and long-term actions that should be considered to moveT&B to the next level in each key area.

“The effort of these teams is just the beginning,” saidPileggi. “The real progress won’t begin until the plans arefinalized, resources are defined and the initiatives are rolledout to the entire T&B global community.”

“We are asking all of our employees to adopt an attitudethat says ‘this is never as good as it gets’,” continued Pileggi.“We aren’t looking for a Big Bang to fix our issues; we’relooking for process improvements and cultural changes thatwill allow us to get little wins day after day.”

Guiding Principles ReintroducedPart of the drive to transform T&B includes reintroducingthe company’s Mission, Vision and Guiding Principles anddefining the type of behaviors that support the GuidingPrinciples. (See page 4).

“Our Guiding Principles are meant to be “guides” thatdefine the type of behavior we value as an organization,”said Pileggi. “They are not meant to be a proclamation ofwhat we want to be; they are meant to be a written illustra-tion of who we are. We are reintroducing them now inconjunction with the launch of these eight strategic initia-tives in order to drive the message home that our strategiesand our culture cannot be separated if we want to remainan industry leader.”

Employees throughout Thomas & Betts can expect to hearmuch more about the company’s goals, strategies and initia-tives as we move forward into 2009. Employees with ques-tions, comments or information to share should feel free totalk to their manager or email the editorial staff at [email protected] or Jeff Jones at [email protected].

““WWee””y Building a Culture of “We”

George Wright, T&B's Byhalia, Miss., facility manager, talks to a group ofemployees to discuss safety, winning or losing in areas of quality, productivityand if resources need to be shared.

Employees at T&B's Jonesboro, Ark., facility discuss open/new action items toensure necessary resources and support are in place for the Carlon operation.

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• We treat each other with respect.

• We understand customer needs.

• We are committed to operational excellence and

providing a safe and healthy workplace.

• We are committed to continuous improvement.

• We treat customers and suppliers like partners.

• We adhere to sound financial strategies.

• We value creativity and innovation.

• We are passionate about winning and support risk

taking - but never recklessness.

• We encourage trust and open communications.

• We set the standard.

Guiding Principles

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A new expansion at T&B’s Lancaster, S.C., steel structuresmanufacturing facility positions the plant to reach newheights in the steel monopole business and increase production by at least 20 percent.

Built on the site where lattice structures (towers that look likegiant erector sets) were produced many years ago, Lancasterhas installed a new three head plasma-torch cutting table, a750-ton tandem press, a 55-foot long seam welding machineand related material handling equipment.

The project team responsible for the expansion was led byRon Bartels, a senior engineer from T&B’s Hagar City, Wis.,steel structures facility and consisted of Lancaster personneland a limited number of corporate employees.

The fact that team members were physically located in threedifferent sites wasn’t an excuse for not moving aggressively.The team met weekly using remote meeting software andteleconferencing equipment. By expanding the building outside the current structure, the team was able to focus on a step-by-step installation and minimize the impact on theexisting production processes.

The most impressive and massive piece of new equipmentwas the 750-ton tandem press. The new press not only canpress longer steel plates but can bend twice as deep as the oldpress thus increasing the size of the transmission poles theymanufacture. It will allow the Lancaster facility to do moreengineered poles in the future.

“By working together and staying focused with weekly meet-ings and updates, we were able to successfully complete theexpansion on time, on budget and with minimal disruptionto our utility customers,” said Dave Fitzgibbons, Lancasterfacility manager.

Lancaster Steel Facility Aims High with Capacity Expansion

The new press in operation.

Formed tube sections fresh from being processed on the new press wait to be fedinto the new long seamer. The formed sections move from the press to the longseamer on a transfer table designed and built by T&B employees.

Jeff Sigmon monitors the new seam welder to ensure top quality welds.

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Fifty yearsago, Thomas &

Betts revolution-ized the electrical

wiring industry when itintroduced the Ty-Rap® cable tie.

Today, Ty-Rap remains the leader in the global marketplacefor cable ties.

First developed to solve the problem of bundlingthe hundreds of feet of wiring found inside com-mercial aircraft, Ty-Rap cable ties can now befound virtually everywhere – from Nascar racingengines to backyard tool sheds. Self-fasteningand basically indestructible, the ground-breakingdesign of the Ty-Rap cable tie demonstratesAmerican ingenuity at its finest – solving a com-plex problem with a simple technology.

Ty-Rap cable tie inventor, Maurus C. Logan,worked for many years at Thomas & Betts andfinished his career with the company as VicePresident of Research and Development. During his tenureat Thomas & Betts, he contributed to the development andmarketing of many successful Thomas & Betts products.Logan passed away in November, 2007, at age 86.

“My dad didn’t have a lot of formal education, but he was themost ingenious person I have ever met,” said Robert Logan,

Maurus’ son. “He never thought the customary way of doingthings was good enough and when he looked at anything hethought about ways to improve it. The invention of thecable tie is an excellent example of how he worked.”

For the cable tie, the proverbial light bulb came on overLogan’s head while touring a Boeing aircraft manufacturingfacility in 1956. Aircraft wiring was a cumbersome and

detailed undertaking, involving thousands offeet of wire organized on sheets of 50-foot longplywood and held in place with knotted, wax-coated, braided nylon cord. Each knot had tobe pulled tight by wrapping the cord aroundone’s finger which sometimes cut the operator’sfingers until they developed thick calluses or“hamburger hands.” Logan was convincedthere had to be an easier, more forgiving, wayto accomplish this critical task.

For the next couple of years, Logan experi-mented with various tools and materials. On June 24, 1958, a patent for the long-

lasting, easy-to-use Ty-Rap cable tie was submitted. The rest, as they say, is history.

Today, Thomas & Betts offers more than 500 varieties of Ty-Rap and Catamount cable ties.

Maurus Logan, Ty-Rap Inventor

Endless innovations keep Ty-Rap design choices evolving.

Ty-Rap® Celebrat

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“Over the past 50 years, Ty-Rap has become an indispensiblepart of everyday life,” said Dominic Pileggi, T&B chairman andCEO. “This is a great example of how our focus on innovationcan pay dividends for years to come. We continue to re-inventthe Ty-Rap cable tie and have introduced a variety of special-useversions — such as the detectable cable tie for the food process-ing industry — over the past several years.”

Although there havebeen imitators overthe years, no onehas been able to“out-design” engi-neers at Thomas &Betts as they con-

tinue to improve “The Original — and Best — Cable Tie” fornew applications and industries. New innovations include astronger “Grip of Steel®” locking mechanism, UV stabilizationfor longer life in outdoor use, detectable compounds for use infood processing environments, and extra high temperature mate-rials for use in harsh and hazardous locations.

For five decades, T&B has continued to make Ty-Rap cable tiesstronger and more versatile. Today, as always, the Ty-Rap brand isthe benchmark for excellence and innovation in wire management.

Ty-Rap drawing that accompanied Maurus Logan’s patent application.

The newest member of T&B’s cable tie family isalready winning accolades in the marketplace.

IMARK, a member-owned marketing group madeup of 172 independently owned electrical distribu-tors throughout the U.S. honored T&B with theProduct Select Award for Catamount® Twist TailCable Ties at the group’s recent marketing confer-ence held in Chicago. More than 1,000 IMARKmembers attended the event, a record level of atten-dance. These participants evaluated the suppliers’trade show booths and rated products and servicesbased on perceived value to their companies andtheir customers.

Catamount® Twist Tail Cable Tie is ideal for limited-space installations where you can’t fit a cut-off tool.

Once in place, the cable tie does not require anytools for removal of excess length. The tail isremoved via bend-bend-twist motion that does notleave behind any sharp edges.

With over $8 billion in combined sales, IMARKGroup members represent the second largest electri-cal distribution entity in the U.S.

Catamount® Twist Tail WinsIMARK Product Service

No one has been able to“out-design” engineersat Thomas & Betts…

ates 50 Years!

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Top Ten National Distributor -Border States - Awards T&B“Supplier of the Year”T&B won a coveted “Supplier of the Year - OperationalExcellence” award from Border States Electric (BSE), the10th largest independent electrical distributor in the U.S.

Founded in 1952, Border States is an employee-owneddistributor with headquarters in Fargo, N.D., and anextensive network of branch locations in 14 states andnorthern Mexico.

A core philosophy at BSE is growth through its existingcustomer base. For BSE, this means that operationalexcellence and superior logistical solutions are critical totheir continued success. It also might be why T&B is apreferred vendor for the growing company.

According to BSE, T&B has consistently supplied out-standing operational support to BSE and its customers byproviding fast, dependable and accurate inventory replen-ishment.

“Winning ‘Supplier of the Year’ from Border States is anoutstanding accomplishment,” said Jim Feeney, T&B vicepresident of sales for the U.S. electrical business. “Theyare a great customer and we look forward to continuingour partnership well into the future.”

Northeast Powerhouse Distributor,Horizon Solutions, Names T&B“Vendor of the Year”Horizon Solutions, a family owned electrical and industrialdistributor with roots dating back to 1885, named Thomas& Betts 2007 Electrical Vendor of the Year. Horizon was cre-ated from the merger of three distributors: HolmesDistributors of Portland, ME; Oakes Electric of Holyoke,Mass.; and RERO Distribution of Rochester, N.Y. All threecompanies were leading regional distributors with long histo-ries. This is the first time Horizon has given this award.

Vendor of the Year was selected on the following criteria: • Consistent sales coverage at all Horizon locations;• Best execution of company-sponsored initiatives;• Strong corporate sponsorship;• Strong conversion programs.

Ned Camuti, president of T&B's U.S. electrical business, Brian Becker, vicepresident of finance for Border States, Jim Feeney, T&B vice president of salesand Matt Eddleman, Border States vice president of Vendor Relations.

Horizon managers Dick Wilson, JimNewton, Peter Roby and Bert Andrews

T&B Continues to Outshine the Awards from Distributors Acros

To become Supplier of the Year, T&B had to: • Provide a consistently high level of support across a

broad set of measurements and disciplines;• Offer superior customer service and on-time delivery;• Be easy to do business with;• Offer high-quality service;• Provide excellent inventory management performance;

and Exhibit a true spirit of partnership.

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e Competition Winning Covetedoss the Nation

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WESCO International, a leading national distributor ofelectrical products based in Pittsburgh, Pa., has namedT&B as “Supplier of the Year.” Wesco has over 400 full-service branch locations, 7,000 employees, 110,000 cus-tomers worldwide and more than $6.0 billion in sales.

T&B received the award at WESCO’s annual MarketingMeeting where over 500 executives from more than 300suppliers were in attendance. In addition to winning the“grand” prize, T&B also won other awards including:

• Best Supplier Sales Planning System (SSPS) - an award recognizing T&B’s dedication sales planning and special promotions with WESCO branches nationwide; and

• Best Vertical Market Expansion for the construction market.

T&B also participated in WESCO’s first “Trade Show andTraining Conference” that preceded the marketing meeting.At the trade show, T&B won even more awards including:• Best in Show;• Best Booth Appearance; • Best Staff and • Best Giveaways for most unique and effective promotional items.

“We have worked very hard to grow our presence inWESCO branches nationwide,” said Jim Feeney, vice president of sales for the U.S. electrical business. “Theseawards are testimony to hard work of the WESCO sales andmarketing team members including Peter Feruglio, WESCOnational accounts manager; Mid-Atlantic Region sales representatives Angelo Dombrowski, Kelly Cannon, PaulBerthold and Denny Murphy; John Archer, manager of construction products group and his team; Matt Willard and Dan Michaelis; Jon Gardner, manager industrial products group; Gretchen Boyer of the marketing team and Eric Hull, Carlon sales.

T&B Voted “Supplier of the Year”from Leading National Distributor WESCO

Left to right: John Engel, WESCO COO; Ned Camuti, T&B vice presi-dent, Electrical; Peter Feruglio, T&B national accounts manager; JimFeeney, T&B vice president, Sales; and Gashaw Abebe, WESCO director-supplier relations.

Jon Gardner, T&B director industrial product group, speaks to WESCO asso-ciates about how T&B is solving problems for them and their customersthrough innovative products, training and marketing collateral.

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T&B Chosen as One of North Coast Electric’s ADMarketing PartnersThomas & Betts was chosen by North Coast ElectricCompany, a premier Affiliated Distributor member, as theirkey marketing partner for the second half of 2008; receivingtop ranking for sales participation and effectiveness.

North Coast Electric Company has 38 locations and morethan $400 million in sales. Affiliated Distributors (AD) isthe largest wholesale marketing group in North Americawith more than 530 independent distributors and 3,000locations in the U.S. and Canada.

“The joint effort for the next six months is a very intenseand measured program that reaps great results for bothT&B and North Coast,” said Tony Aimi, regional salesmanager for electrical products in the Northwestern UnitedStates. “We have consistently grown our business over thepast several years resulting in double digit growth. This isthe sixth year that we’ve been chosen as a Key Supplier.”

Utility Portfolio Expanded withAdditional of Homac andBoreal Brand ProductsThomas & Betts continues to strengthen its utility prod-ucts portfolio with the acquisition of The HomacManufacturing Company, a privately-held leader in themarket for secondary underground power distributionconnectors and the purchase of Boreal Braidings, a pri-vately held manufacturer of high-quality, flexible braidedpower and grounding connectors used in switchgear,transformers, grounding applications and wind mill towerconstruction.

Homac’s market-leading brands and technology comple-ment Thomas & Betts’ portfolio of power delivery prod-ucts marketed under the Elastimold®, Blackburn®, Hi-Tech®, Joslyn™ Hi-Voltage and Fisher-Pierce® brandnames. In addition, it allowed T&B to immediately gaina leading position in the market for secondary distributionproducts.

Boreal Braiding offers unique braided connectors thatcomplement T&B’s grounding and cable tray productlines. Large braided connectors, also known as shunt con-nectors or flexible bus bars, are used throughout the powerindustry in power stations, sub-stations, wind towers andother applications where solid bus bars may be prone tofailure due to the stress of the vibration created by thehigh electrical currents or by the movement of the installa-tion itself such as wind energy towers.

Since the acquisitions werecompleted, T&B hasfocused on eliminatingredundancies in the prod-uct lines and operations,resulting in a more focusedline of core products.

Pictured above are: Ken Spridgeon, Bob Feagan, Lee Hutchins, ScottTaylor, Tony Aimi, Larry Beach, Randy Vigos, Tim Ray, Jason Hull, JohnPaul Jones and Gordon Soule.

Substation connectors Custom Assemblies

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T&B’s Byhalia, Miss., Central Distribution Center under-went a significant transformation in 2008 in order tobegin processing shipments for T&B’s newest family ofbrands, Carlon®, from Lamsons & Sessions. The Carlon"blue box" is recognized the world over among electricalcontractors and do-it-yourself consumers as the leadingnon-metallic switch and outlet boxes.

Over the course of an intense 60 day period, the Byhaliadistribution center absorbed the inventory and processingof more than 1,000 truckloads of Lamson &Sessions/Carlon products. Effecting a change of this mag-nitude was no easy feat, requiring hundreds of hours ofplanning and preparation, extensive behind-the-sceneschanges to IT systems, strategic inventory managementand physically reconfiguring the workflow in Byhalia.More than 150 new employees were hired at Byhalia tohandle the increased volume.

Over a similar time frame, Byhalia’s sister distribution centerin Bromont, Quebec, also added Carlon products to theirorder processing. Despite the increased volume, productivi-ty has improved at Bromont thanks to the implementationof voice recognition equipment such as a personal digitalassistant (PDA) to simulate orders and commands normallysent via radio frequency (RF) equipment. The PDA is

worn around the employee’s waist and allow a hands-freepicking alternative. This permits the employee to keep hiseyes focused on the picking location at all times.

“Bringing the Carlon family of products into our unique‘one order, one shipment, one invoice’ logistics model makesT&B an even more effective partner for our distributor cus-tomers and further solidifies our leadership in the electricalindustry,” said Dominic Pileggi, T&B chairman and CEO.

David Dean, vice president Customer Support and Logistics,added, “All of our employees involved in the integration ofthe Lamson’s distribution centers into Byhalia went aboveand beyond the call of duty to get the job done right thefirst time. We should all be very proud of our success.”

Wind energy is a growing market for many of T&B’selectrical and utility products and the company recentlytook part in WINDPOWER 2008 Conference &Exhibition held in Texas. Featuring over 770 exhibitors,WINDPOWER 2008 is the world's largest annual windenergy industry event. Attendees learned about industrysuccesses as well as actions needed to expand wind's con-tribution to 20% of U.S. electricity supply by 2030--alevel that a recent report by the U.S. Department ofEnergy says is technically and economically feasible(www.20percentwind.org).

T&B Participates in the World’sLargest Annual Wind Energy Event

Carlon® Products Ride the Wave at Byhalia Distribution Center

Focusing on the WindPower Solutions T&B has to offer are from left to right:Bill Smith, Tom Russ, Brian Shaw, Roger Kuhn, Dan Gardner, ChrisIvanovich, Tim Collins, Dwane Boyd.

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SPECtacular Marketing CampaignStrengthens Steel City® Floor BoxCompetitive Positioning The Steel City brand name is well known and widelyrespected among electrical contractors as being the bestoutlet box in the industry. So when T&B decided toexpand the Steel City portfolio of floor boxes, it seemedlike a good opportunity to raise the awareness through aninnovative and targeted marketing program.

“The Floor Box SPECtacular campaign was intended to bean educational blitz for engineers, contractors and distribu-tors designed to get Steel City floor boxes specified into theconstruction plans for commercial buildings,” said DanMichaelis, product manager for T&B. “And it worked! Theintegrated approach was the key to reaching our target audi-ences with multiple touch-points.”

The integrated marketing campaign included print adver-tising, a direct mail and email campaign and a dedicatedwebsite. The most prominently featured product was SteelCity Poke Through Systems for multi-story commercialconstruction. Poke through floor boxes are typicallyinstalled after the concrete has been poured. After installation, only the cover is visible.

The SPECtacular program components highlighted variousattributes of the Steel City Poke Through System, such asthe all-brass covers, the installation flexibility ideal for bothnew construction and retrofit applications, and the servicetools provided by Thomas & Betts to aid contractors anddistributors.

The theme that tied the program together touted the all-brass covers of the Steel City Poke Through System withthe headline, “We Don’t Do Anything Half-Brass.”

Part of the campaign included a counter display that wonTED Magazine’s “Best of the Best” marketing award in theMerchandising category. TED (short for ‘The ElectricalDistributor’) is a leading trade publication in the electricalindustry.

The goal of the counter display was to encourage distributor conversions to Steel City Floor Boxes. The rotat-ing display features floor boxes mounted on tile, carpet andpergola. One side is made of clear acrylic to give customersa view of the display interior where portions of the productsare visible that are under the floor in a typical application.

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“We Don’t Do Anything Half Brass”

Thomas & Betts increased its presence in the Middle East byparticipating in the Middle East Electricity trade show heldin Dubai, United Arab Emirates, the leading energy event ofits kind anywhere in the world. The exhibition had over900 exhibitors from 55 countries and was attended by allMiddle East Countries and global manufacturers.

“We adopted a two tier approach giving us valuable meetingarea on the upper deck for privacy and on-site meetings,”said Mike Bodington, T&B sales and marketing directorEMEA & Asia. “We also incorporated brands such asKaufel®, VanLien, Furse® and Steel City® which is a strongproduct in Saudi.

T&B Showcases the Latest Energy Industry Innovations in Dubai

Left to right: Tony Kolznak, Segment Marketing Manager, Dan Michaelis,Product Marketing Manager, Judy Rawles, Marketing CommunicationsManager and Dan Seidel, plant manager - Jonesboro, Ark., stand in front of theFloor Box SPECtacular "Glass Wall."

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Red•Dot® Post Sconce Lights ShineOn Episode of Take Home Handyman

T&B’s Red•Dot® Post Sconce Light was recently featured onTake Home Handyman, a television program showcasing mas-ter handyman Andrew Dan-Jumbo and his techniques forhelping ordinary homeowners make easy home repairs.

The Post Sconce Lights were installed as part of an outdoorrenovation project at a residence in Edgewater, a city onMaryland’s Eastern shore. The family chose the Post SconceLights to provide lighting for their backyard deck and add asense of safety and security to their home.

Post Sconce Lights are made of die-cast aluminum alloy whichprovide durability while its bronze lacquered finish allows it toblend into a surrounding landscape. Its copper-free alu-minum construction increases corrosion resistance, makingPost Sconce Lights suitable for both wet and dry locations.

T&B Canada has obtained recertification from the InternationalStandards Organization (ISO) for the next three years. Therecertification follows an extensive audit by Quality ManagementInstitute (QMI), which conducted a full audit of the facilities inIberville to ensure compliance with all International Standardsand stated procedures.

“Receiving recertification is proof that T&B is truly committedto support our strategic objectives in regards to quality and con-tinuous improvement,” said Nathalie Pilon, T&B President –Canada Division. “I would like to thank all of our internal audi-tors for their efforts during the preparation of the external audit.”

ISO, founded in 1947, is an international agency that promotesthe development of international standards and facilitates theexchange of goods and services worldwide.

Certification is based on several quality management principlesand requirements to help improve organizational performanceincluding customer focus, leadership, and involvement of people,process approach and system approach to management. ISObelieves that certifying management systems offers proof of thecompany’s commitment to quality, environment, health and safety.

ISO assures that products are produced by meeting well-definedstandards of quality and consistency and contributes to the qualityof life in general by ensuring that the transport, machinery andtools T&B use are safe.

T&B’s Canada Facility Earns Top ISO Recertification

The Name of the Game is ReliabilityWhen T&B’s Utility Products Group took part in thebiggest event of the electric utility industry hosted byComEd in the windy city of Chicago, they took a uniqueapproach to their exhibit. Utilizing a thematic approach,“The Name of the Game is Reliability”, the exhibit providedan interactive game enabling the attendee to see all aspects ofthe exhibit which featured T&B’s entire family of productsunder the brands: Elastimold®, Homac™, Joslyn Hi-Voltage™, Fisher Pierce®, Hi-Tech® and Blackburn®.

The event is designed to help all T&D professionals improvejob performance and is focused exclusively on the transmis-sion and distribution concerns of electric utilities. Over7,000 industry professionals and 350 exhibiting companiesattended the event which is held every two years.

Pictured above is the layout of the “Power Delivery Game” the Utilities ProductGroup used in their interactive exhibit where over 1,600 attendees participated.

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Rufus H. Rivers has joined T&B’sBoard of Directors, filling a vacancyleft by the retirement of Ernest H.Drew. With the addition of Rivers,the company’s Board has 10 mem-bers, including nine independentdirectors.

Rivers is a managing director ofRLJ Equity Partners, LLC. Part of

the RLJ Companies, RLJ Equity is a private investmentfirm focusing on middle-market companies in the media,consumer products and professional services sectors. TheRLJ Companies, founded by Robert L. Johnson, founderof Black Entertainment Television, is a diverse portfolio of

companies in the financial services, real estate, hospitality,professional sports, film production, automotive and gam-ing industries.

Prior to joining RLJ Equity, Rivers served as co-founderand managing director of Carlyle Mezzanine Partners, L.P.,a private debt and equity fund associated with The CarlyleGroup, one of the world’s largest investment firms. He hasalso held executive positions with TCW/CrescentMezzanine, LLC, Heller Financial, Inc. and the FirstNational Bank of Chicago. He received a Bachelor of Artsdegree from Morehouse College and a Masters of BusinessAdministration from the J.L. Kellogg Graduate School ofManagement, Northwestern University.

Pilon Promoted to President, CanadaNathalie Pilon has been promoted to the position of President of the CanadaDivision. Nathalie has served as VicePresident – Finance since joiningThomas & Betts in 1996.

Vince Pesce has been appointed as VicePresident – Finance of the Canada

Division. Vince joined T&B in 2000 where he wasinvolved in the business strategies and financial plans. Inhis new role, he will undertake all the financial functionsand the strategic alignments in order to better meet thebusiness needs of T&B’s Canadian division.

EMEA Leadership ChangesFabrice Van Belle has been promoted to President –EMEA/Asia. Fabrice began his career with T&B over 20years ago in the privately held Reznor – Europe businesswhich was acquired by Thomas & Betts in 1996. Hemoved to European headquarters in 1997 as a financialaccountant and was promoted to Finance Director –

Europe in 2000. Fabrice later assumed financial manage-ment responsibility for the Asia region as well as tax andtreasury activities.

Also in Europe, Johan van Bruggen has been namedManaging Director of Lighting while Mike Bodington has been promoted to Manager Director of Electrical andGrounding Products. In theseroles, van Bruggen andBodington will beresponsible for strate-gy developmentand execution andthe delivery of allperformanceobjectives.

T&B People Are on the Move Around the World

T&B Welcomes New Board Member

14 | Powerline

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Imad Hajj has been named Senior VicePresident of Global Operations. A sea-soned operations executive, Hajj willnow oversee the development and execu-tion of T&B’s global manufacturing,supply chain and distribution center.

Stan Locke has changed positions fromController to Vice President – BusinessDevelopment and Strategic Planning.Stan will lead the Company’s strategicplanning, merger and acquisition, anddivestiture activities.

Bill Weaver has joined T&B as Vice President andController. Bill comes to the company from MetLifeHome Loans where he was Vice President and CFO. Hewas previously with First Horizon Home Loans where heserved as Senior EVP and CFO for the Mortgage BankingDivision. Prior to First Horizon, Bill served as ManagingPartner for KPMG LLP where he was responsible for theThomas & Betts account.

Utility Products Business EnhancesManagement Team

Howard Broadfoot has joined T&B fromthe Newell-Rubbermaid Company as VicePresident of Operations, Utilty Products.Broadfoot will use his extensive back-ground in Six-Sigma, Lean Manufacturingand the Toyota Production System to helpimprove productivity.

A 35-year veteran of T&B’s Elastimold®

products team, Al Borgstom has beennamed Vice President of R&D for utilityproducts. In this role, Borgstom willoversee all development activities.

Tom MacDonald joined the UtilityProducts Group as Vice President ofSales and Marketing. Previously,MacDonald held positions withMacLean Power Systems, CooperIndustries and Alflex Cororation.

Robert Booth, who was recently promot-ed to Director, International, and TimMax, also recently promoted toDirector, Marketing Services.

Electrical Powers Up LeadershipViswas Purani has joined Thomas & Bettsas Vice President and General Manager ofthe Power Solutions business located inRichmond, Va. Viswas will be responsiblefor developing strategy and growth initia-tives with continued focus on the signifi-cant brand recognition of Cyberex®,

Current Technology® and Joslyn® productsas well as the global service segment.

Purani joined T&B from the Eaton Corporation.

Dan Lee has joined the Electrical Divisionas Vice President - Finance. Dan previ-ously worked for Accellent, Inc., where he served as Vice President - AdvancedManufacturing and Vice President -Finance. Earlier in his career, he workedfor ten years at Square D/SchneiderElectric in various financial roles.

Kendall Morgan has been promoted toVice President of Marketing for the U.S.Electrical Division. Kendall’s strong skillset and successful experience in finance,sales, marketing and direct involvementin operations and product developmentmake him uniquely qualified for this role.

Michael Pratt has been named asDirector of Engineering Services. Pratt has held a number of critical engineering, operations and manage-ment positions over his nearly 20-yearcareer with T&B.

Empowered People continued on back page

Corporate Executive Changes

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T&B’s “Masters Club” - which recognizes the best of the bestin electrical product sales has inducted ten new members.Congratulations to Joe Davis (South Central Region), ChadGray (Mid South Region), Jay Joerg and Peter Feruglio(National Accounts), Eleanor Marschke and Alan Amidon(South Atlantic Region), Teri Youngblood (Pacific SouthwestRegion), Tim Pierce (Mid-Atlantic Region), Doug Ropp(Midwest Region) and Robert Troise (Northeast Region).

“The new Master Club inductees exemplify what it takes towin every day, day after day, in highly competitive markets,”

said Jim Feeney, T&B vice president of sales for the U.S. elec-trical business. “These ten individuals are highly focused, havestrong credibility and are known for their reliability, integrity,passion and dedication. We are extremely proud to have themon the T&B team.”

The winners and their spouses were flown to Memphis, Tenn.,for the award ceremony and associated leisure activities.

From left: Ned Camuti, Dominic Pileggi, Chad Gray, ChrisHartmann, Teri Youngblood, Eleanor Marschke, Jim Feeney,Jay Joerg and Joe Davis.

From left: Jim Feeney, Roger Troise, Ned Camuti, Dominic Pileggi, TimPierce, Alan Amidon, Peter Feruglio and Doug Ropp.

16 | Powerline

T&B’s Masters Club Inducts New Members

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John Goldsberry Celebrates 40 Years with T&BFor over four decades, John Goldsberry, regional sales man-ager for Telecom Central Office Equipment Installationsales, has been part of T&B’s growth. When Goldsberrystarted his career, annual sales were $55 million; today, T&Bis well on its way to reaching $3 billion in global revenues.

Goldsberry has worked in telecom, data com, electrical,OEM, exports and central office products. Over 40 years,he has had a chance to work 49 out of 50 states. Whilebased in northern California, his territory included Alaskaand Hawaii. While based in New England, his territoryincluded Puerto Rico and Jamaica. He also was one of theoriginal “scouts” assigned to initiate the company’s salesefforts for telecommunication products in China. Today,Goldsberry resides in Massachusetts, just outside of Boston.

Growing “Lean” LeadersSeveral years ago, Thomas & Betts began a “Lean” jour-ney in many of the company’s manufacturing facilities.Lean is a systems approach where each phase builds onthe previous one. Employing Lean techniques has, overtime, helped make T&B facilities safer, kept costs com-petitive and enhanced customer service.

When employees involved in the Lean journey were sur-veyed, they reported that they believed Lean had “madeus a stronger company,” “made our jobs easier” and thatLean had made “communication better.” They alsonoted that “there was a need for on-going training for allemployees” and that supervisors needed help in provid-ing guidance and assistance on the factory floor.

T&B responded by creating a “new” position of TeamLeaders in facilities using Lean techniques. While somefacilities already had similar positions known as cell lead-ers, group leaders and department leads, creating “TeamLeaders” standardized the responsibilities of these indi-viduals, ensuring that the skill requirements, behavioraltraits, roles and responsibilities would be consistentacross T&B locations regardless of whether the facilitywas in Mexico, Canada, the U.S. or Europe.

In addition, standardized training programs were devel-oped. No longer would supervisors have to learn by theold “sink-or-swim” method.

Team Leaders are required to participate in a minimumof 60 hours of training including classroom work andon-the-job training. Training specific to a facility wasdeveloped and delivered by the management or profes-sional staffs at the facility.

Empowered People continued on back page

John Goldsberry (front row, far right) joins his colleagues from theCommunications Products team.

Powerline | 17

Neva McGruder, T&B Director ofHuman Resources Steel StructuresDivision, was honored in 2008 by theTri-State Defender for inclusion inWomen of Excellence. This tribute isgiven to 50 of the most enterprisingand influential women from various

professions and walks of life. The Tri-State Defender isone of the oldest continuously-published African-American papers in the United States.

The Women of Excellence honorees exemplify African-American female executives,business owners and communityleaders with proven success intheir profession and industry.

Neva McGruder Selected for Women of Excellence by Tri-State Defender

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18 | Powerline

Honoring One of Our OwnJoe Hassell, regional sales manager for T&B’s Northeast SteelStructures Region, is a talented artist that has once again puthis talent to work to honor those that serve to defend freedomand democracy -- this time to honor someone close to theT&B family, Larry Guyton, Sr.

Guyton, a T&B steel structures production supervisor inHouston, Texas, lost his son Army Pfc. Larry I. Guyton, Jr., onMay 5, 2007, during combat operations in Baghdad, Iraq. LarryGuyton, Jr., was the 1st Battalion, 5th Cavalry Regiment, 2ndBrigade Combat Team, 1st Cavalry division and was a memberof the Buffalo Soldiers, an organization dedicated to teachingabout the black cavalries that served during the Civil War.

Hassell painted a portrait of Larry Guyton, Jr., at the request ofJim Wiederholt, president of T&B’s steel structures business.

“Joe Hassell is a talented artist. His vocation is selling trans-mission structures. His passion is art,” said Jim Wiederholt.

Joe also contributed his talents to Faces of the Fallen, an exhib-it of 1,400 portraits of service men and women killed in Iraqand Afghanistan that was displayed at The Women in MilitaryService for America Memorial at the Gateway to ArlingtonNational Cemetery in Arlington, Va.

(From left: Steve Shepard, Houston plant manager, Henry Brown, productionmanager, Joe Hassell, Larry Guyton, Gary Cook, materials manager, JimWiederholt and behind the camera is Lupe Garcia, Houston HR manager.

Engineering Seminar Showcases T&B to CustomersT&B’s Utility Products Group conducted an annual two dayengineering seminar last fall for 40 utility customers such asMLG&W, Georgia Power, Southern California Edison andCenterpoint just to name a few.

The seminar was filled with information benefitting engineers,technicians and others in the utility industry. The seminar

covered industry standards, best field practices, product applica-tion and how to use the Elastimold® products in their system.

The Utility Products Group plans to hold similar seminars forJoslyn™, Fisher Pierce®, Hi-Tech® and Homac products.

George Triantopoulos and Ed Jankowich, T&B applicationsengineers, Utility Products Group, are discussing the Ranger2shrink-fit termination products. These products were recentlyacquired from G&W and are part of T&B’s Elastimold® prod-uct portfolio.

From left: Sergio Arellano, Brian Shaw, Martha Bernal, George Triantopoulos, FernandoCiprian, Larry Darst, John Tarsi, Mike Jackson, Kim McNitt, Ed Jankowich, DaveBritton and Bob Caporale.

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The future is now at T&B’s Bromont, Quebec, distributioncenter where associates now use state-of-the-art, hands-freevoice recognition personal digital assistants (PDAs) to“pick” customer orders from the thousands of productsstocked in the 250,000 square-foot facility.

“Voice recognition systems have come a long way in thepast few years,” said Pierre David, director of the Bromontdistribution center. “Before, we were hesitant to make theswitch to what we considered a ‘bleeding edge’ technologywith lots on unknown variables. What we discovered isthat voice-directed technology is less costly, easier and saferto use and is, in fact, more reliable than the older radio-frequency technology.

David said the biggest challenge was proving that the voicerecognition technology could work effectively within abilingual warehouse environment.

The new PDAs are worn by associates around the belt,eliminating the need for them to stop and focus on paperlogs or the often tiny characters on a radio frequency (RF)screen. The 'hands and eyes free' methodology results in amuch more focused operator, improving accuracy and productivity as well as reducing the incidence of wrist andshoulder pain from carrying and constantly picking up andputting down a heavy hand-held radio-frequency (RF) gun.

Low cost and ease of replacement are just several advan-tages to the new system. The PDAs cost about $400 apiecein comparison to upwards of $1,000 for repairing an indi-

vidual RF device. The new system has proven so cost effective that Bromont achieved the expected return on the investment in just over six months, well before originally anticipated.

Murielle Descoteaux, T&B collaborator in shipping and receiving in the Bromont facility, is wearing her PDA while picking orders.

Can You HearMe NOW?

Can You HearMe NOW?

Bromont Distribution Center Uses Voice Recognition Technologyto Help Workers Do Their Jobs Faster and Better

vs.

Marie-Josée Leblanc Côté, T&B shipper/receiver, says the newsystem simplifies the picking process and streamlines physicalmovements by eliminating the necessity of picking up or puttingdown the heavy hand-held radio.

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20 | Powerline

T&B’s St. Jean sur Richelieu facility in Quebec, Canada, hasbeen recognized by the Commission de la Santé et de laSécurité au Travail (CSST) for its innovation in automating atime-consuming and injury-prone part of the manufacturingprocess for industrial fittings. CSST is the Canadian equiva-lent to Occupational Safety and Health Administration(OSHA) in the U.S.

The St. Jean facility is a major manufacturing facility for T&Bin Canada. The plant produces more than 1,500 productsand employs approximately 400 people.

Teck brand industrial connectors are manufactured on a ‘screwmachine’ which is a type of lathe specialized for the automatedproduction of small threaded parts. A long bar of aluminumor steel is fed through the spindle, where it is shaped, drilledand threaded and the finished part is cut off.

At St. Jean, the old process to insert the aluminum or steel bar was cumbersome, inefficient and often led to repetitivemovement that could lead to tendonitis in the arm. Machineoperators had to hammer metal bars with a steel rod in orderto push the bar forward into the screw machine.

A team made up of machine operators, engineers, and technical resources worked together to design, fabricate andinstall a new semi-automatic bar advancement system. Now,the operator inserts a bar into the tube and then activates ahydraulic cylinder that automatically pushes the bar forward,eliminating the need of manually hammering the bar. Thenew system is programmable and includes new guards andsafety switches for additional protection. A video of the newprocess can be found at http://www.csst.qc.ca/asp/innova-tion/a_2008_rich.html.

“We are very excited that the Semi-Automatic Bar Pusher hasbeen recognized as an innovative and successful project,” saidAlain Quintal, T&B vice president manufacturing and tech-nology, Canada. “In addition to increasing efficiency, itimproves safety for our employees.”

Par Excellence! Canada Raises the Bar and Wins!

Semi-Automatic Bar Pusher

Yves Leblanc, machinery operator, demonstrates how the 12 foot aluminumbar is inserted into the machine.

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Thomas & Betts got another feather in its cap when theGadsden, Ala., steel structures facility earned a place in theU.S. Department of Labor's Occupational Safety andHealth Administration’s (OSHA) prestigious Safety andHealth Achievement Recognition Program. Gadsden joins the Lancaster, S.C., facility which received SHARPrecognition in 2004.

The SHARP program was created by OSHA to provide incentives and support to companies that implement and continuously improve effective safety and health managementsystems at their worksites. Facilities in the SHARP programare exempt from OSHA programmed inspections for one year.

To become certified in the SHARP program is no easy feat. Itrequires a comprehensive consultation and review by OSHAand a high level of employee involvement.

“We participated in the SHARP program in order to ensurethat our employees work in a safe and healthy environmentevery day,” said Debbie Wood, manager of human resources in

Gadsden. “Being recognized for this effort is great but it’s real-ly more about establishing a pro-active safety culture that willstand the test of time than just winning an award.”

Gadsden Alabama Steel Structures Facility Gets SHARP!

When it comes to waste reduction efforts, Thomas & Betts’Horseheads, N.Y., facility has done such a great job that theState of New York awarded the plant a $160,000 grant tohelp offset the company’s $500,000 investment for newequipment.

The grant is part of New York State’s continuing recognition of T&B’s program to eliminate cadmium and haxavalent chromium from the electroplating process.Both materials are considered a priority chemical that EPAwants eliminated from manufacturing.

“In addition to eliminating two hazardous chemicals fromthe electroplating process, we eliminated 1,500 tons of haz-ardous waste and achieved numerous cost savings,” saidRoger Phillips, T&B Horseheads general manager. “We’vealso been inducted into the Environmental ProtectionAgency’s (EPA) prestigious National Partnership forEnvironmental Priorities Program.

In order to receive the grant, T&B had to make a significantcapital investment, complete the project on time and meetpredetermined, stringent benchmarks.

“My hats off to the Thomas & Betts Corporation for their initiative to become a national leader in this effort,” said New York State Senator George Winner. “New York State’sinvestment in the quality of corporations like Thomas & Betts

clearly serves tostrengthen the economic and envi-ronmental well-beingof the community-at-large.

Dr. William H. Weems, Director SafeState, University of Alabama, presents theSHARP certificate to Chris Heaton, plantmanager and Debbie Wood, humanresource/safety manager.

Going Green is Good BusinessHorseheads Facility Receives Grant For Eco-Friendly Efforts

Chemung County Executive Tom Santulli speaks during a news confer-ence outside T&B’s Horseheads facility. With Santulli are, from left,T&B General Manager Roger Phillips, state Senator George H. Winner,Jr. and state Assemblyman Tom O’Mara.

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2 | Powerline22 | Powerline

T&B’s facility in Athens, Tenn., has been recognized by the Athens Utilities Board (AUB) andthe Kentucky-Tennessee Water Environment Association for initiatives undertaken to reducewaste and the energy required to run the facility.

AUB’s Craig Brymer, who oversees environmental compliance issues for the utility, said that theawards highlights how industry and AUB, which must ultimately treat waste streams from man-ufacturing plants, work as an effective team regarding environmental stewardship.

According to Brymer, T&B has “demonstrated its commitment to ‘doing the right thing’ to min-imize its impact on the environment, particularly local waterways” and that “Thomas & Bettshas always done a commendable job treating their process wastewater, which can be challengingconsidering their processes in metal finishing.”

Left to right: Athens Plant Manager Herb Bradshaw, AUB’s Craig Brymer, T&B Athens Environmental Compliance OfficerJoe McCall , T&B Athens Environmental Engineer Lisa Neisler, and T&B Athens Pollution Control Technician BobbyMcLemore.

Athens Facility Recognized For “Doing the Right Thing”

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Powerline | 3 Powerline | 23

T&B’s Pointe Claire, Quebec, facility (also known as theTrans-Can facility) recently celebrated 365 days or 166,400man-hours without a lost-time accident. Coincidentally,T&B Chairman & CEO Dominic Pileggi was on hand forthe celebration ceremony.

“Mr. Pileggi’s timing couldn’t have been planned better, saidBob Gill, director of operations of Trans-Can. “One yearwithout an accident is an achievement the Trans-Canadafacility is extremely proud of and to be congratulated, inperson, by our leader makes it that much sweeter.”

This is not the first time, the Trans-Can facility was recog-nized by T&B. In 2006, it was named “ManufacturingFacility of the Year” in Canada. In 2007, they were recog-nized as “Most Improved Health and Safety Facility” and“Most Improved Manufacturing Facility.” They’ve kept thepositive momentum up throughout 2008.

The Trans-Can facility is a plastic injection molding facilitywhich molds and assembles plastic products such asMarrette® brand wire connectors, NuTek™ brand plasticoutlet boxes and EMERGI-LITE® brand components usedto manufacture emergency lighting products.

T&B’s Pointe-Claire, Quebec, FacilityCelebrates Accident Free Year

Day Shift

Evening Shift

Night Shift

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THOMAS & BETTS CORPORATION8155 T&B BoulevardMemphis, TN 38125

Your comments are welcome. Please send correspondence to:

PowerlineMail Stop 4A-318155 T&B BoulevardMemphis, TN 38125e-mail: [email protected]: (901) 252-1306

Copyright 2008 Thomas & Betts Corporation

This magazine or parts thereof maynot be reproduced in any form withoutpermission from the editor.

EDITOR: Tricia BergeronPRODUCTION ASSISTANT: Lisa Stephenson

CONTRIBUTORS TO POWERLINE: In addition tothe employees noted in the text, many otheremployees helped gather information forthis issue of Powerline. They include: AlainQuintel, Bill Frigon, Bob Gill, Debbie Wood,Diane Brown, Doug Smith, Ellen Vizzi, GaryWetherhold, Gretchen Boyer, Hope Entz, JoeHassell, Joe Schnippert, Kendall Morgan,Michael Bodington, Peter Feruglio, PierreDavid, Roger Phillips, Ronda Brown, SylviaLetual, Tony Aimi.

Powerline Online!You can find it under “Departments – Human Resources.”

continued from pg 15

New Quality & Marketing Leadership forSteel Structures

Jim Palmer has joined T&B asDirector of Marketing for the SteelStructures business. Jim previouslyworked at Hoffinger Industries, Inc.

Ed Jacobs has been promoted to theposition of Director of Quality andResearch & Development for SteelStructures. Jacobs has over 17 yearsof quality and project managementexperience.

Jim Clark Joins NFPA Board of Directors

Jim Clark, vice president in T&B’sfinance department, has been elect-ed to the board of directors for theNational Fire ProtectionAssociation (NFPA), an interna-tional nonprofit association dedi-cated to reducing the devastationof fire and other hazards by pro-viding and advocating consensus

codes and standards, research, training and education.NFPA’s 300 codes and standards influence everybuilding, process, service, design and installation inthe U.S. as well as many other countries.

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