winning the clinical recruitment battle. presenter health ecareers account executive and industry...
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winning the clinical recruitment battle INTRODUCTION 3Winning the Clinical Recruitment Battle Healthcare Industry Fast Stats Factors Driving Talent Supply and Demand Employers’ Current Recruitment Needs Today’s Job Seekers Trending in Talent AcquisitionTRANSCRIPT
winning the clinical
recruitment battle
Presenter
Health eCareers Account Executive and Industry Consultant for recruiters and healthcare facilities
10 years healthcare and recruiting experience
Bill ThomsonHealth eCareers
Winning the Clinical Recruitment Battle 3
winning the clinical
recruitment battle
INTRODUCTION
Healthcare Industry Fast Stats
Factors Driving Talent Supply and Demand
Employers’ Current Recruitment Needs
Today’s Job Seekers
Trending in Talent Acquisition
1
2
3
4
5
Text HECN to 22333 to Join.Send your response to this number when we get to a poll.
Audience ParticipationINTERACTIVE POLLING
Winning the Clinical Recruitment Battle 4
Winning the Clinical Recruitment Battle 5
POLLINGQUESTION
Text your response to 22333
How many years have you been in Healthcare Recruiting?a.1–3 yearsb.4–7 yearsc.8–15 yearsd.15+ years
Winning the Clinical Recruitment Battle 6
POLLINGQUESTION
Text your response to 22333
How many years have you been in Healthcare Recruiting?
fast stats
Winning the Clinical Recruitment Battle 8
healthcare industry
fast stats1
FAST STATS
18.5MILLION
Employs more than 18.5 million professionals
3.7% 2014unemployment rate
2015unemployment rate3.4%
2015 national average unemployment rate5.3%
Winning the Clinical Recruitment Battle 9
healthcare industry
fast stats2
FAST STATS
5MILLION
Add 5 million jobs between2012 and 2022
2.6% Employment will increase at
an annual rate of 2.6%
That’s one-third of total projected job growth.
Winning the Clinical Recruitment Battle 10
healthcare industry
fast stats
FAST STATS
Ambulatory_x000d_Healthcare
Nursing/_x000d_Residential_x000d_Care
Hospitals
116,400
16,700
58,500
220,000
33,000
47,000
124,000
26,000
0
Net Gains of Jobs2013
2014 2015
(Jan-Jun)
3
3
22
3
3
23
4
21
talent demand factors
Winning the Clinical Recruitment Battle 12
factors driving
growing demand
TALENT DEMAND FACTORS
Aging U.S. PopulationRetiring Healthcare ProfessionalsTurnoverAffordable Care ActTalent Shortages
1
2
3
4
5
Winning the Clinical Recruitment Battle 13
Baby Boomers
are 14.1% of the U.S.
population5
TALENT DEMAND FACTORS
That’s 72 million senior citizens
Began turning 65
2011 2014 2030
Were 14.1%
of population
Will be 19.3%
of population
Winning the Clinical Recruitment Battle 14
physicians are rapidly
reaching retirement
age
TALENT DEMAND FACTORS
Physicians 60 years or older:6
26%
2012
31%
2014
Current average age of actively licensed physicians:6
52Want to accelerate their retirement plans
due to industry changes:7
39%
Winning the Clinical Recruitment Battle 15
nurses are retiring and leaving the workforce
as well
TALENT DEMAND FACTORS
53% 2013Nurses 50 years or older8
Nurses over age 55 planning to retire or change careers9
23%
That’s nearly 190,000 professionals9
• 13% say they will retire• 3% say they will take a non-nursing job• 7% say they will work part time
Winning the Clinical Recruitment Battle 16
there is high
turnover in the
healthcare industry
TALENT DEMAND FACTORS
New RNs leaving first job:10
17.5%
within first year
33.5%
within two years
RNs satisfied with their current jobs:9
73%RNs planning to change jobs
within the next year:9
33%
Winning the Clinical Recruitment Battle 17
physician turnover
is high
TALENT DEMAND FACTORS
5.9%2009
6.5%2011
6.8%2012
6.8%2013
Average rate of medical group physician turnover11
24
Winning the Clinical Recruitment Battle 18
so is physician
burnout
TALENT DEMAND FACTORS
Burnout was >50% among:12
• critical care• emergency medicine• family medicine• internal medicine• general sugery• HIV/Infectious diseases
2013
39.8%
2014
46%
Winning the Clinical Recruitment Battle 19
more Americans
have health insurance
TALENT DEMAND FACTORS
28.2 millionpreviously uninsured are now insured20
8% – 12%current uninsured rate13
Winning the Clinical Recruitment Battle 20
more insured means
more volume
TALENT DEMAND FACTORS
Among emergency medicine physicians:15
28% reported a large increase 48% reported a slight increase
Winning the Clinical Recruitment Battle 21
physicians are finding
the increase in volume
difficult
TALENT DEMAND FACTORS
At full capacity or overextended14
76%
2008 2012 2014
75% 81%
Winning the Clinical Recruitment Battle 22
the U.S. May soon
experience a serious physician shortage
TALENT DEMAND FACTORS
By 2025, short 46,000–90,000 physicians16
PRIMARY CARE: 12,000–31,000 short
NON-PRIMARY CARE: 28,000–63,000 short
Winning the Clinical Recruitment Battle 23
there may not
be enough PAs and
NPs either
TALENT DEMAND FACTORS
AAPA and AANP are skeptical there will be enough of these professionals to fill rapidly increasing primary care needs in coming years
of PAs who want to be employed have jobs18
Similar numbers among NPs
95%
Winning the Clinical Recruitment Battle 24
RN supply
demand imbalances
at state level
TALENT DEMAND FACTORS
RN supply may outpace demand in some areas between 2012 and
202517
34states with a surplus
16states will have shortage by 2025
Projections do not account for future changes to care models or the demand for experienced professional
Winning the Clinical Recruitment Battle 25
POLLINGQUESTION
Text your response to 22333
What are your recruiting expectations for 2016?
a.More openings than 2015b.Fewer openings than 2015c.About the same
Winning the Clinical Recruitment Battle 26
POLLINGQUESTION
Text your response to 22333
What are your recruiting expectations for 2016?
employer recruitment needs
Winning the Clinical Recruitment Battle 28
top 5 current
recruiting obstacles
EMPLOYER RECRUITMENT NEEDS
Finding qualified professionals
Finding professionals quickly
Finding enough professionals
Other job duties competing for my time
Location (local candidate supply/rural location)
1
2
3
4
5
Winning the Clinical Recruitment Battle 29
POLLINGQUESTION
Text your response to 22333
What is your most difficult position to fill?Text in Your Answer
Winning the Clinical Recruitment Battle 30
POLLINGQUESTION
Text your response to 22333
What is your most difficult position to fill?
Winning the Clinical Recruitment Battle 31
most difficult
jobs to fill
EMPLOYER RECRUITMENT NEEDS
Nurse_x000d_Practitioner
Physician_x000d_Assistant
Registered_x000d_Nurse
Physician/_x000d_Surgeon
5.6%
7.2%
9.8%
31.0%
Winning the Clinical Recruitment Battle 32
most difficult-
to-fill physician
specialties
EMPLOYER RECRUITMENT NEEDS
Dermatology
Internal_x000d_Medicine
Psychiatry
Family_x000d_Medicine
6.1%
9.6%
9.9%
12.6%
job seeker desires
33
Winning the Clinical Recruitment Battle 34
most healthcare
professionals are job
seekers
JOB SEEKER DESIRES
Nearly 90%of respondents were actively or casually looking for a job
More than 50% had been looking for less than six months
Almost 65% had been at present job for three years or less
Winning the Clinical Recruitment Battle 35
top reasons
for job search
JOB SEEKER DESIRES
29.8% DIFFERENT
ORGANIZATION
39.7% HIGHER
COMPENSATION
38.3% BETTER WORKING
CONDITIONS
24.0% RELOCATION
23.4% BETTER HOURS
22.8% MORE
RESPONSIBILITY
16.9% stated better working conditions were the single most important reason for their job search
Winning the Clinical Recruitment Battle 36
time and applications
limited
JOB SEEKER DESIRES
Three hours a week or less on job search:
40%5 or fewer job applications
in 3 months:
>50%
16%
35%19
%
13%
7%10%
Number of applications sent in 3 months:
Less than 11–56–1011–2021–30More than 30
Winning the Clinical Recruitment Battle 37
POLLINGQUESTION
Text your response to 22333
What jobs do you advertise online?
a.All openingsb.Difficult-to-fill openingsc.It variesd.I don’t advertise online
Winning the Clinical Recruitment Battle 38
POLLINGQUESTION
Text your response to 22333
What jobs do you advertise online?
Winning the Clinical Recruitment Battle 39
according to job
seekers
JOB SEEKER DESIRES
45%
22%
13%
11%9%
Most Important Site FeatureGood selection of jobs relevant to meEasy to apply for jobsEasy to useDetailed information on employers (i.e. benefits, culture, etc.)Services and information relevant to my career development
45%
Winning the Clinical Recruitment Battle 40
most effective job search tool
JOB SEEKER DESIRES
Healthcare-focused job sites
Employer websites General online job sites
1
2 3
Winning the Clinical Recruitment Battle 41
most effective job search tools
JOB SEEKER DESIRES
80%
73%
Winning the Clinical Recruitment Battle 42
job seekers’ desired
company info
JOB SEEKER DESIRES
63%Employee reviews
60%Benefits
33%Video interviews with managers/staff
29%Video tour of facility
“ ”
Winning the Clinical Recruitment Battle 43
POLLINGQUESTION
Text your response to 22333
What is your online application completion rate?a.Less than 20%b.20 – 50%c.51 – 75%d.Greater than 75%e.I don’t know
Winning the Clinical Recruitment Battle 44
POLLINGQUESTION
Text your response to 22333
What is your online application completion rate?
Winning the Clinical Recruitment Battle 45
biggest job search frustration
JOB SEEKER DESIRES
37%
26%
19%
17%
Poor feedback during the processCumbersome application processSearch result uncertaintyIrrelevant search results
70.6% have stopped an application because the process was too cumbersome
trending in talent acquisition
Winning the Clinical Recruitment Battle46
Winning the Clinical Recruitment Battle 47
engagement/experience
solutions
TRENDING IN TALENT AQUISITION
Part-Time and Temporary Candidate Pools
Job Board Selection
Emphasis on Company Culture
1
2
3
Winning the Clinical Recruitment Battle 48
part-time and
temporary candidate
pools
TRENDING IN TALENT ACQUISITION
Nearly 50%Job seekers interested in these opportunities
Particularly attractiveto physicians, allied health professionals and advance practice nurses
54%Of employers find it difficult to find temp staff or are interested in new solutions
Winning the Clinical Recruitment Battle 49
part-time and
temporary candidate
pools
TRENDING IN TALENT ACQUISITION
Winning the Clinical Recruitment Battle 50
job boardsselection
criteria
TRENDING IN TALENT ACQUISITION
Job seekers want a good selection of relevant jobs
Employers want a good selection of
quality candidates
Winning the Clinical Recruitment Battle 51
PPQA
job boardsselection
criteria
TRENDING IN TALENT ACQUISITION
Winning the Clinical Recruitment Battle 51
vs.Less Qualified with Low Rates
Highly Qualified Applicants
performance rates qualified candidates
Winning the Clinical Recruitment Battle 52
what job seekers are researching
TRENDING IN TALENT ACQUISITION
60% BENEFITS
63% EMPLOYEE REVIEWS
“ ”
Winning the Clinical Recruitment Battle 53
beyond a company
description or logo
TRENDING IN TALENT ACQUISITION
Winning the Clinical Recruitment Battle 53
Trustworthy, Detailed Employee Reviews
Engaging and Entertaining Content
Authentic, Insightful Feedback from Employees
Winning the Clinical Recruitment Battle 54
in summaryCONCLUSION
Factors Increasing Demand• Baby Boomers• Affordable Care Act• Turnover
Factors Decreasing Supply• Retiring Professionals• Burnout• Professional Shortages
Continue to Improve and Adjust Your Strategy Based on Job Seeker Insights • Large Selection of Jobs• Easy Processes• Provide Information that Influences
CONTACT
www.healthecareers.com
Sales and Service:Shannon McGowanAccount [email protected](303) 800-9385
Lisa MathiesonAccount [email protected](303) 562-0178
Bill ThomsonInside [email protected](303) 562-0351
Hayley Redding Account [email protected]
For marketing inquiries, please contact Stephanie Gilbert: [email protected]
Winning the Clinical Recruitment Battle 56
resourcesCONCLUSION
1. http://www.bls.gov/iag/tgs/iag62.htm2. www.bls.gov/news.release/pdf/ecopro.pdf3. www.bls.gov/ces/highlights122014.pdf4. http://data.bls.gov/timeseries/CES6562100001?data_tool=XGtable5. http://www.forbes.com/sites/joelkotkin/2014/10/30/aging-america-the-u-s-cities-going-gray-the-fastest/6. http://www.newswise.com/articles/federation-of-state-medical-boards-releases-2014-census-of-actively-licensed-u-s-physicians7. http://www.physiciansfoundation.org/healthcare-research/2014-survey-of-americas-physicians-practice-patterns-and-perspective8. http://www.nursingworld.org/MainMenuCategories/ThePracticeofProfessionalNursing/workforce/Fast-Facts-2014-Nursing-Workforce.pdf 9. http://amnhealthcare.mediaroom.com/2013-10-24-AMN-Healthcare-Annual-Survey-of-Registered-Nurses-Exposes-Generational-Differences-on-State-of-Profession-Leading-up-to-Healthcare-Reform10. http://www.futurity.org/nurses-high-turnover-762532/11. http://www.beckershospitalreview.com/hospital-physician-relationships/physician-turnover-at-all-time-high.html12. http://www.medscape.com/features/slideshow/lifestyle/2015/public/overview?src=wnl_edit_specol&uac=205055MR#2 13. http://obamacarefacts.com/2015/05/19/may-2015-studies-on-enrollment-under-aca/ 14. http://www.physiciansfoundation.org/healthcare-research/2014-survey-of-americas-physicians-practice-patterns-and-perspectives 15. http://www.usatoday.com/story/news/nation/2015/05/04/emergency-room-visits-rise-under-affordable-care-act/26625571/ 16. https://www.aamc.org/newsroom/newsreleases/426166/20150303.html 17. http://bhpr.hrsa.gov/healthworkforce/supplydemand/nursing/workforceprojections/index.html 18. http://www.physicianspractice.com/amid-physician-shortage-nps-pas-in-short-supply 19. http://employers.glassdoor.com/statistical-citations/ 20. http://obamacarefacts.com/sign-ups/obamacare-enrollment-numbers 21. http://data.bls.gov/timeseries/CES6562100001?data_tool=XGtable22. http://data.bls.gov/timeseries/CES6562200001?data_tool=XGtable 23. http://data.bls.gov/timeseries/CES6562300001?data_tool=XGtable 24. http://www.sciencedaily.com/releases/2014/08/140821115632.htm
thank you