wikimedia 2009 redux bay chi
DESCRIPTION
A Review of the 2009 Wikimania conference held at BayCHI in October.TRANSCRIPT
BayCHI 10.13.09 Redux
Micah Alpern - Overview of Wikimania
Sue Gardner & Erik Möller- Wikimedia Foundation
Ed Chi - Slowing growth of Wikipedia
Naoko Komura - Wikipedia Usability
Jack Herick - Lessons from WikiHow
Taken by Beatrice Murch (blmurch)
Flavor of the conferenceFlavor of the conference
Big trends:Big trends:
Confronting slowing growthConfronting slowing growth
Maintain QualityMaintain Quality
How/why (demographic shifts)How/why (demographic shifts)
What to do about it Usability, Policy, EngagementWhat to do about it Usability, Policy, Engagement
Erik Zachte, Wikipedia's stats guru/czar/master.
Maintain QualityMaintain Quality Confront Slowing Confront Slowing GrowthGrowth
Maintain QualityMaintain Quality Confront Slowing Confront Slowing GrowthGrowth
Strategic PlanningStrategic Planning
Usability InitiativeUsability Initiative
Data, models, & Data, models, & explanationexplanation
WikiTrustWikiTrust
Flagged RevisionsFlagged Revisions
Answers Community ModerationsAnswers Community Moderations
Photo of Richard Stallman Wikimedia keynote by mat-
# of active contributors plateauing# of active contributors plateauing
Photo of Jimmy Wales by Photo of Jimmy Wales by blmurchblmurch
http://usability.wikimedia.org
Jennifer Riggs presenting on volunteer lifecycle at the Red Jennifer Riggs presenting on volunteer lifecycle at the Red CrossCross
Flagged RevisionsFlagged Revisions
articles at high risk articles at high risk of vandalismof vandalism
eg. biographies of eg. biographies of living peopleliving people
Traditional Moderation Traditional Moderation FailedFailed
As Answers grew As Answers grew traditional moderation traditional moderation methods failed to scale methods failed to scale with the community.with the community.
Manual customer care systems: Had slow response timesHad slow response times
Treated all abuse reports the sameTreated all abuse reports the same
Had high false positive and false negative ratesHad high false positive and false negative rates
Were high cost and scaled up with trafficWere high cost and scaled up with traffic
Answers Community Answers Community ModerationModeration
Deployed a newDeployed a newCommunity ModerationCommunity Moderation system system
Empowered trusted Answers users to help Empowered trusted Answers users to help moderate content by allowing their report abuse moderate content by allowing their report abuse actions to automatically delete content.actions to automatically delete content.
System didn’t reveal reputation scores to users,System didn’t reveal reputation scores to users,
Encouraged them to report accurately so they Encouraged them to report accurately so they could gain more community influence.could gain more community influence.
Illustration by Illustration by Bryce Glass
To address these challenges:To address these challenges:
WikiTrustWikiTrustLuca de Alfaro, Ian Pye, and Bo Adler from UC Santa Cruz
Panel of current and former Arbicon Panel of current and former Arbicon committeecommittee
Simultaneous Spanish/English Simultaneous Spanish/English TranslationTranslation
photo of Eugene Kim from blmurch
Strategic planning
http://meta.wikimedia.org/wiki/Strategic_planning_2009
Agenda for the eveningAgenda for the eveningIntroIntro
Micah Alpern - Overview of WikimaniaMicah Alpern - Overview of Wikimania
Sue Gardner & Erik Möller- Wikimedia Sue Gardner & Erik Möller- Wikimedia FoundationFoundation
Ed Chi - Slowing growth of Wikipedia Ed Chi - Slowing growth of Wikipedia
Naoko Komura - Wikipedia UsabilityNaoko Komura - Wikipedia Usability
Jack Herick - Lessons from WikiHow Jack Herick - Lessons from WikiHow
Wikimedia Foundation Wikimedia Foundation SpeakersSpeakers
Sue GardnerSue Gardner -Executive Director -Executive Director
Erik MöllerErik Möller - Deputy Director - Deputy Director