why we need remote infrastructure management services?
DESCRIPTION
KNOWARTH offers Remote Infrastructure Management Services (RIMS) and Remote Data Center Management that enable organizations to remotely manage & monitor their IT infrastructureTRANSCRIPT
Tanmay SethMarketing | KNOWARTH Technologies
RIMS
Data Management
Services
Windows and Linux
Environment Support
Network and IT Security Operations
Support
Service Desk Operations
Storage and Bacakup Support
Release Management
Components of RIMS
Database Management
Database Management
Scalability of RIM Support services provides organizations with the flexibility to adapt to their business focus. Remote data center management services involving the maintenance of various databases & backups, database related issues like verifying the hot backups, extending table spaces as and when required and carrying out database purges.
Windows and Linux Environment Support
Remote management of both Windows & Linux (Open Source) based environments and servers by highly efficient server support team allows IT managers to avoid redundant costs on hiring additional staff for the job. RIM allows IT managers to off load daily tasks to the remote facility and concentrate on critical issues at hand :
Operating System Administration Server Performance Monitoring Backup Management Upgrade & Service Patch Management Client Solution Architectures
Network and IT Security Operations Support
Network and IT Security Operations Support
Remote network monitoring and management of entire networks, including all devices like routers, firewalls, VoIP, VLANs, VPNs etc. enables organizations to optimize efficiency of their network infrastructure by reducing network outages, improving throughput and optimizing resource investments.
Service Desk Operations
Service Desk Operations
Transitioning voice and email technical support desk operations to offshore center, helps organizations realize incredible cost and productivity benefits. Some of the common support operations performed include monitoring and managing helpdesk tickets, escalations and real-time solutions for customers.
Storage and Backup Support
Storage and Backup Support
Remote data center solutions encompass storage and backup monitoring, enterprise storage area networks, disaster recovery and contingency planning, and designing and deploying SAN/NAS solution architectures.
Release Management
Release management solutions ensure that organizations are compliant with ITIL (Information Technology Infrastructure Library) & ITSM (Information Technology Service Management) standards. The process details any changes initiated to an organization’s infrastructure, from critical software and hardware rollouts to fallback plans that can be implemented in case of any contingencies.
Release Management
THANK YOU
KNOWARTH Technologies Pvt. Ltd.Address: 11, Aryan Corporate Park, Nr. Shilaj Railway Crossing, Thaltej, Ahmedabad – 380059, Gujarat, INDIA
Email: [email protected] | Website: www.knowarth.com
Follow Us: