Tanmay SethMarketing | KNOWARTH Technologies

RIMS

Data Management

Services

Windows and Linux

Environment Support

Network and IT Security Operations

Support

Service Desk Operations

Storage and Bacakup Support

Release Management

Components of RIMS

Database Management

Database Management

Scalability of RIM Support services

provides organizations with the

flexibility to adapt to their business

focus. Remote data center

management services involving the

maintenance of various databases &

backups, database related issues like

verifying the hot backups, extending

table spaces as and when required

and carrying out database purges.

Windows and Linux Environment Support

Remote management of both

Windows & Linux (Open Source)

based environments and servers by

highly efficient server support team

allows IT managers to avoid

redundant costs on hiring additional

staff for the job. RIM allows IT

managers to off load daily tasks to

the remote facility and concentrate

on critical issues at hand :

Operating System Administration

Server Performance Monitoring

Backup Management

Upgrade & Service Patch

Management

Client Solution Architectures

Network and IT Security Operations Support

Network and IT Security Operations Support

Remote network monitoring and management

of entire networks, including all devices like

routers, firewalls, VoIP, VLANs, VPNs etc.

enables organizations to optimize efficiency of

their network infrastructure by reducing

network outages, improving throughput and

optimizing resource investments.

Service Desk Operations

Service Desk Operations

Transitioning voice and email technical

support desk operations to offshore center,

helps organizations realize incredible cost

and productivity benefits. Some of the

common support operations performed

include monitoring and managing helpdesk

tickets, escalations and real-time solutions

for customers.

Storage and Backup Support

Storage and Backup Support

Remote data center solutions encompass

storage and backup monitoring,

enterprise storage area networks,

disaster recovery and contingency

planning, and designing and deploying

SAN/NAS solution architectures.

Release Management

Release management solutions ensure that

organizations are compliant with ITIL

(Information Technology Infrastructure

Library) & ITSM (Information Technology

Service Management) standards. The process

details any changes initiated to an

organization’s infrastructure, from critical

software and hardware rollouts to fallback

plans that can be implemented in case of any

contingencies.

Release Management

THANK YOU

KNOWARTH Technologies Pvt. Ltd.Address: 11, Aryan Corporate Park, Nr. Shilaj Railway Crossing, Thaltej, Ahmedabad – 380059, Gujarat, INDIA

Email: marketing@knowarth.com | Website: www.knowarth.com

Follow Us: