why should i care about governance
DESCRIPTION
Slides for Unicom Webinar on "What is Governance? Why should I care about it?", 28 January 2014.TRANSCRIPT
Process governance Feb 2014 1
Why should I care about governance?
2Strategy, Governance, Projects March 2011
Jan Tik
Strategy?
Governance?
Project Management?
3Process governance Feb 2014
polarjez
4Process governance Feb 2014
Tom Hilton
5Process governance Feb 2014
Governance?
WordRidden
6Process governance Feb 2014
Institute on Governance (www.iog.ca)
Governance is the process whereby societies or organisations make important decisions, determine
whom they involve and how they render account.
The right people are involved in these
decisions
The right people are involved in these
decisions
They track outcomes & act to improve them
They track outcomes & act to improve them
They follow an acceptable process
(“due process”)
They follow an acceptable process
(“due process”)
We know which decisions matter
We know which decisions matter
7Process governance Feb 2014
bertiemabootoo
Prioritise – focus on decisions that matter
Understand context – how decisions affect objectives
Right Decision
8Process governance Feb 2014
Right People
The US Army
Bring appropriate expertise to bear
Consider all relevant perspectives
People buy in to the outcomes
Don’t waste time - Deciding who to consult - Finding the right people - Politicking, disputing boundaries & authority levels, etc - Of people who can’t help
Don’t get derailed from unexpected quarters
9Process governance Feb 2014
Right Process
Elsie Esq.
Know what to do
Know how to do it
Don’t waste time define bespoke processes
Don’t get panicked in emergencies
People buy in to outcomes; avoid politicking
10Process governance Feb 2014
leateds
Accountability
Know how we’ll track outcomes
Know how to recognise if off course
Prepared to steer back on course / fix poor decisions
Feed back to improve the decision making process
Don’t make the same mistakes over and over
11Anarchy is governance too Sep 2013
peasapCanned Muffins
Effort on unimportant issues
Defining bespoke processes
Consulting wrong people
Boundary disputes
Revisiting decisions
Miss key perspectives
Overlook info and criteria
Lack time
Panic
No feedback & steering
12Process governance Feb 2014
well-definedgovernance helps you make better
decisions
good
13Process governance Feb 2014
Final thoughts
He who forgets history is condemned to repeat it.
Good governance lets you focus energy on decisions, not process
If you don’t define governance up front, you revisit it for every decision
Policy, standards, guidelines support decisions – they’re not primary
All forms of governance (even anarchy & bureaucracy) have a place
But if you don’t actively address it, it decays to inappropriate forms
governance
15Process governance Feb 2014
Making sense of technology… Many organisations are caught up in the
complexity of technology and systems. This complexity may be inherent to the
technology itself. It may be created by the pace of technology change. Or it may arise from the surrounding process, people and governance structures.
We help untangle this complexity and define business strategies that both can be implemented and will be adopted by people throughout the organisation and its partner network. We then help assure delivery of implementation projects.
Clients… Cisco Worldwide Education – Architecture and research for e-learning and educational systems Council of Europe – Systems for monitoring compliance with international treaties; e-learning systems Dover Harbour Board – Systems and architecture review Intel – Product Lifecycle & team organisation for mobile device development MessageLabs – Architecture and assurance for partner management portal National Savings & Investments – Helped NS&I and BPO partner develop joint IS strategy The Open University – Enterprise architecture, CRM and product development strategies Oxfam – Content management, CRM, e-Commerce, Cloud strategy and procurement Thames Valley Police – Internet Consultancy Sony Computer Entertainment – Global process definition Amnesty International, Greenpeace, Endemol, Skype, tsoosayLabs, Vodafone, …
Graham Oakes Ltd