why global web performance matters for online retailers - webinar slides

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Global Web Performance Matters More than Ever Sharon Bell Director, Marketing CDNetworks

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The rise of poor web performance is primarily attributed to an increasing amount of resources requested to accommodate greater website complexity and size. View this webinar on demand to get a better understanding of how leading global online retailers are optimizing website performance in parallel with providing an even more engaging and personalized shopping experience.

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Page 1: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Global Web Performance Matters More than Ever

Sharon BellDirector, MarketingCDNetworks

Page 2: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Agenda

• Effect of performance on User Engagement • Effect of performance on Revenue• Effect of performance on Search Engine Ranking• How to Optimize Performance • Who is CDNetworks

Page 3: Why Global Web Performance Matters for Online Retailers - Webinar Slides

GLOBAL CLOUD ACCELERATION

User Engagement

Page 4: Why Global Web Performance Matters for Online Retailers - Webinar Slides

User Engagement

Detailed searching by category and range

Larger, enhanced images with zoom

Interactive reviews

Real-time inventory lookup

Animations and Video

color swatching

Page 5: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Cool features can slow down a website

Page 6: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Causing Abandonment!

Source: Forrester, Gomez, Kissmetrics

Page 7: Why Global Web Performance Matters for Online Retailers - Webinar Slides

And, word gets around fast!

Page 8: Why Global Web Performance Matters for Online Retailers - Webinar Slides

GLOBAL CLOUD ACCELERATION

Slow performance effect on revenue

Page 9: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Revenue may be affected

•For an ecommerce site that is making $100,000 per day•Source: Aberdeen Group

A one second delay in page-load time across you site results in:

Page 10: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Load times matched to conversion rates

This Wal-Mart example, shows that milliseconds make a difference in conversions to sales and therefore revenue.

Page 11: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Search Engine Optimization also suffers

• Google uses website load speed as an organic ranking factor

• Crawling your site will also take longer and potentially Google will not index your site if it takes too long

Page 12: Why Global Web Performance Matters for Online Retailers - Webinar Slides

GLOBAL CLOUD ACCELERATION

What can you do?

Page 13: Why Global Web Performance Matters for Online Retailers - Webinar Slides

What can you do?

• Optimize website architecture, code, and content • Employ a Global CDN to cache non-dynamic content

closer to the end users • Use cloud acceleration to ensure that dynamic content

takes the most direct path, with the least amount of round trips to the end user

• Monitor site performance continuously § Gomez§ Workbench§ Google Analytics

Page 14: Why Global Web Performance Matters for Online Retailers - Webinar Slides

OPTIMIZE CODE AND ARCHITECTURE

Combine JavaScriptCombine CSS style sheets

Combine Images using CSS Sprites

Reduce image size Minimize redirects

Page 15: Why Global Web Performance Matters for Online Retailers - Webinar Slides

EMPLOY A GLOBAL CONTENT DELIVERY NETWORK

“Serving a global user audience from just one or two data center locations is difficult because of global Internet latency.”

“Global CDNs deliver top performance at the best cost efficiency”

Page 16: Why Global Web Performance Matters for Online Retailers - Webinar Slides

The further from your origin, the worse the problem

Page 17: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Latency Visualized

Site performance degrades as distance increasesMore distance c Higher latency s Longer RTT s

Slower download H Slower page load

5X s

low

er

9X s

low

er

14X

slo

wer

30X

slo

wer

Dow

nloa

d tim

e (s

ec)

Source: Compuware Gomez backbone agents

50X

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3X s

low

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Beiji

ng!

Page 18: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Global CDN

• A CDN caches images, videos and content on points of presence closer to your end-users

• You do not have to build out datacenters, the CDN has built the infrastructure

• There is no Capex from your end• TIP: Ensure your CDN has points of

presence in all cities and countries you want to reach with your ecommerce site

What about dynamic content?

Switch to CDN

Page 19: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Dynamic Content Examples

Page 20: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Achieving Top Performance with Dynamic Content

• Accelerates the middle mile• Creates a ‘Fast Secure Tunnel’ over the Internet• Reaches every corner of the world• Fully Managed Service• Routes around issues

1 2 3First Mile

Application processing time and content

generation

Middle MileRound Trip Time (RTT)

x # Round Trips

Last Mile Bandwidth-related

transfer time

Data-Center(Atlanta)

Globally DistributedUsers

Dynamic Web Acceleration

Page 21: Why Global Web Performance Matters for Online Retailers - Webinar Slides

GLOBAL CLOUD ACCELERATION

Who is CDNetworks?

Page 22: Why Global Web Performance Matters for Online Retailers - Webinar Slides

About CDNetworks

• Global Cloud Acceleration Network

• Transforming the Internet into a secure high performing application delivery network

• Trusted partners in local markets

• Experts on extending into global markets

Page 23: Why Global Web Performance Matters for Online Retailers - Webinar Slides

CDNetworks Reach

Page 24: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Sample Customers

Page 25: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Dynamic Content Customer Performance in Asia

Whole site

Single Object

Page 26: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Selecting the Right CDN

Dynamic Web Acceleration

Content Caching

Media Acceleration

Security

Dedicated Tier 1 Support Direct In-Country

Presence & Support

Global Availability in Emerging Markets

Dynamic Web Acceleration

PCI Certified

Page 27: Why Global Web Performance Matters for Online Retailers - Webinar Slides

Thank you!Contact [email protected]+1 877 937 4236 +44 203 514 7501

www.cdnetworks.com