when is zultys a good fit what qualifying questions can you ask
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When Is Zultys A Good Fit What Qualifying Questions Can You AskTRANSCRIPT
WHEN IS ZULTYS A GOOD FIT ? A white paper by Pierre Kerbage
VP of Sales: North America & [email protected]
(408) 328-5423www.zultys.com
1. When a client wants 15 or more workstations2. When a client has multiple locations and wants a system that connects3. When a client wants Find Me Follow Me or to be able to be connected at all times4. If client has an inbound call center and wants ACD or Advanced ACD with Call Reporting, Queuing , Wall
boarding5. When a client wants IVR6. When a client wants Call Attached Data (CAD) and wants to track who is calling and notate notes through the
company and then export it7. When client wants to maintain call control through Cell Phone Twinning8. When the client has Telecommuters (WITHOUT VPN) or employees that want to work from home (and cut
costs on working in an office –i.e. Gas, Baby Sitting, Expensive meals, etc…)9. When a client needs a Soft Phone10. When the client is requesting Exchange or Outlook Integration11. When a client has a CRM and needs it integrated with their phone system12. When a client wants to cut COSTS by using SIP providers13. When a client wants to cut costs of LD by using SIP Providers14. Want to cut COSTS by using not having 2 wires to each desktop ( a CAT 3 and a CAT 5)15. When a client truly believes that his system is going to last 10 to 15 years and DOES NOT want to buy an 8
Track Recorder and does not want a Legacy/TDM System (just ask Nortel if that business model makes sense anymore)
16. When a client is asking for redundancy/Failover17. When a client is looking for 99.999% up time18. When a client wants Call Recording19. When a client wants Fax Server integrated20. When a client wants to dial from Outlook or from anywhere in the Web or any application21. When a client Wants a system that SCALES (to 10,000 users)22. Wants to be able to use their standard HOME phone as an “IP” phone23. When the client wants Integrated Call Detail Reporting/Accounting24. When a client wants Unified Messaging25. When a client wants Secure Chat with logging26. When a client is asking for a system that will GUARANTEE him to have the latest and greatest technology and
protect him from obsolescence for the next 5 years !
771 Vaqueros Avenue | Sunnyvale, California 94085 | 408-328-0450
When is Zultys NOT a Good Fit:
1. When a client is not wired or does NOT wish to be wired for CAT 5e (We use the Phybridge Solution)2. When a client is already having problems with their Network Infrastructure and does not wish to resolve3. When a client just wants a small legacy TDM System and does not want/need/appreciate any additional
functionality 4. When a client has a budget of $2,000 or less or less than $100 per user5. When a client has no need or wants any advanced connectivity, CTI, etc…6. When a client ABSOLUTELY needs FULL multi-tenant functionality (multiple small virtual PBXs in one box)7. When a client needs to have more than 1000 users in one location (multiple locations are OK)8. When a client is requesting a LOT of Analog Phones9. When a client is requesting a Hospitality (Hotel/Motel) system to be integrated.
771 Vaqueros Avenue | Sunnyvale, California 94085 | 408-328-0450