WhenaMOOCbecameaGROOCweallbecameco-creators

AlannahFitzgerald,RuchikaArore,JessicaXiao,AndrasLenart,EmilieSalvi

Image:hGps://www.flickr.com/photos/gnuckx/4277702120..

MOOCwithacalltoacRon

hGp://www.mintzberg.org/sites/default/files/rebalancing_society_pamphlet.pdf

Facilitatorfeedbackandfeedforward

•  FacilitatorIssues– Sustainingandscalingfacilitatorprovisions

•  DesignIssues– CulRvaRngacMOOCwithinanxMOOCplaXorm“...sociallearning,it’snotacourse,it’snotapedagogy,forme,it’saculture.”–CarlosRueda,GROOCco-designer,2016

SocialLearningforSocialImpactGroup-basedMOOCOverview:#1:Engaging-GroupCharge:“FindYourTeam”#2:Co-Crea+ng-GroupCharge:“PreparingYourTeam”#3:Designing-GroupCharge:“ExperimenRng&Prototyping”LiveSession1:OpeningGlobalConversa5on#4:Scaling-GroupCharge:“ScalingYourSocialIniRaRve”#5:Resourcing-GroupCharge:“StorytellingforResourcing”#6:Assessing-GroupCharge:“DevelopingaLogicModel”TheGroocathon#7:ImpactGalleryLiveSession2:ClosingGlobalConversa5on

GROOCfacilitators•  31probonofacilitatorsofvariedagesandethniciRes•  collecRvelyspeak16languages•  connectedtosocialchangenetworksacross52countries•  socialiniRaRveexperienceandfieldexperRseineducaRonal

technology,educaRon,management,artsandculture,andcommunityorganizaRon

Facilitatortraining,Montreal2015

Co-CreaRonofaMOOC

“Wewhoareworkingbehind-the-scenestocreateaplaXormfortheGROOCtoactuallyhappencaresomuchaboutyourexperience.AndweareveryopentoyourfeedbackatallstagesofthisGROOCtocourse-correctaswego.HenryhastaughtusallaboutemergentstrategyandwearetryingtoliveuptothatandalsoforfutureGROOCexperiences.”(AnitaNowak,GROOCxCo-Designer,2015)

MOOCfacilitatormodel

“WhatIfindreallyinteresRngabouttheGROOCfacilitatorconceptisthatitisacommunity,it’sacommunityofpracRce...inaneducaRonalsense,theseareindividualswhoarecommiGedtotheeducaRonalprocess.They’realongfortherideinordertoreallytacklethelearningitselfandengagewithitinareallytacRleway.”(AlexMegelas,GROOCxFacilitatorTrainer)

Facilitator-ledresearchpost-GROOC1.0

•  Interviewsandfocus-groupdiscussionswithGROOCco-designersandsubjectacademicsatMcGill’sDesautelsFacultyofManagement,andwithMOOClearningtechnologistsandmanagersatMcGill’sTeachingandLearningServices

•  Onlinesurveydistributedto26GROOCfacilitators(excluding

theGROOCresearchteam)withareturnrateof50%

WhatwereyourmainreasonsforbecomingaGROOCfacilitator?

Priorengagementwiththesocialsector

SUSTAININGANDSCALINGFACILITATORPROVISIONS

Facilitatorissuesgoingforward•  TraininganddevelopingexperRseinMOOCfacilitaRon–  GROOCasacMOOCwithanxMOOCplaXorm

•  CreaRngco-designingopportuniRes•  DocumenRngwhatdoesanddoesn’tworkwithfacilitaRon

•  CollecRngandsharingimpactdataonteams•  ConRnuingcontactwithteamspost-GROOC•  CreaRngfacilitatorcerRficaRonopportuniRes(badging?)

•  InvesRnginpaid-workopportuniRestoscalefacilitaRon

Ifgiventheopportunity,wouldyouvolunteeragainasaGROOCfacilitator?

Ø  “Yes.Ifinditisagreatatmosphereoflike-minded

individuals.Itgivesyouhopethatchangeispossible.”Ø  “Probablynot.Itwasafabulousexperienceanditis

unlikelyIwilleveragainbeabletoputthatamountofRmeintoavolunteeracRvitysuchasthis.”

Ø  “Idefinitelywouldbutonlyifweworkonimprovingtheplanninganddesigntocanalizevolunteers’strengths,energy,moRvaRonsandenhancelearningandimpact.IcouldbeinterestedinparRcipaRngintheplanninganddesign(Iwouldloveto)...”

WhichaspectsoftheGROOCcouldbeimprovedforsuccessiveiteraRons?

Ø  “Ithinkweshouldrethinkwhatisourtargetmarket.Morespecifically,weonlyhaveasuccessfulstrategywhenweareprovidingthebestproduct/serviceforaspecificmarket(clientele)andnotthewholemarket.Ifeelwecanfurthertailorourcoursetoaspecificgroupinsteadfortryingtoreachforanyone.”

Ø  “Notthinkingaboutitasacourse.Ifwearetryingtobuildasocialmovementthenhowdoesthatneedtobestructured?”

Ø  “TheplaXormdefinitely.Itshouldbemoreuserfriendlyorthecourse[content]couldbehostedatedxandtheforumand/orteamdiscussionsinotherplaXorms,moresuitableforthatkindofacRvity.”

BRINGINGACMOOCTOANXMOOCPLATFORM

TheracetoplaXormeducaRon“ThevalueofMOOCsmaynotbetheMOOCsthemselves,butrathertheplethoraofnewinnovaRonsandaddedservicesthataredevelopedwhenMOOCsaretreatedasaplaXorm.”–GeorgeSiemens,2012

cMOOCs

•  TheoriginaldevelopersoftheMOOCwereGeorgeSiemensandStephenDowneswholedConnec4vismandConnec4veKnowledgein2008(CCK08)witharound2,300parRcipantsfordistribuRngandexploringconnecRvistpedagogy(Siemens,2005).

•  TheemphasiswithCCK08wasonaggregated,openandremixableresources,collaboraRvedialogueandco-developmentoftheMOOC.

•  DowneswouldgoontocharacterisethistypeofMOOCasaconnecRvistMOOCorcMOOC.

Teaching&LearningServicesviewonbringingacMOOCtoaxMOOCplaXormAdamFinkelstein:[TheGROOC]wascertainlyoneofthefirstcoursesonabigxMOOCplaXorm--beingedXorCoursera--toactuallydoathingwithgrouplearning,todosomeambiRousthingwithgrouplearning.TobeveryfairtotheMOOCspace,MOOCscamefromaverycollabora+veenvironment,theycamefromGeorgeSiemens,StephenDownesandDaveCormierandwhathappenedwastheygottwisteduphalfwaythroughbutthatbeingsaid[...]theyhadtogodownapath,Ithink,toputthemonamapinawaythattheMOOCsthatGeorgeSiemens[etal.ofCCK08]startedjustcouldn’tgettracRonatthehigherlevelsoftheuniversity,oncescalestartedcomingintotheconversaRon[...]They[theCCK08-typecMOOCs]werefarmoreadvancedthananythingwe’vedone.

Co-DesignerviewontheedXplaXorm:

LeslieBreitner:WedecidedthatbecauseourIMPM[InternaRonalMastersinPracRsingManagement]classroomswereallaboutgrouplearningandthecommunity[...]wewantedtodothatintheMOOC.And,Henrycameupwiththename,GROOC,whichisgroup-basedMOOC.ButgeNngthestructure,geNngtheinfrastructure,theplaOormarchitecture,andeverythingtoworkinawaythatwewouldbeabletodothat,washell.

[Cont.]Ican’tblameitallonedX,whodidn’thavetheplaXormthatweneedednorcouldtheycreateitapparently.And,Idon’twanttoblameitonTLS[TeachingandLearningServicesatMcGill]whohadamuchmorenarrowviewofthepossibiliResthanwedid.[...]Partlyitwasusbecausewehaddifferentideasamongthefourofus[GROOCco-designteam]abouthowwesawthegroups,andhowwesawwhatwouldconsRtuteagroup,whatwouldn’t.[...]So,westruggledwiththatforbasicallythetwoplusyearsofpreparaRonbecausewedidn’tknowwhattheplaXormwasgoingtobeabletoaccommodatewhenwefinallygotthere.

edXCEOviewontheteamstool

“WearealsobringingsocialandcollaboraRvelearningintoMOOCs.WehaveseenthatpeoplewhodoaMOOCtogetherinasmallgrouphaveahighersuccessratethaniftheytakeit[individually]asaMOOC.WelaunchedafeatureonedXcalledteamswhereastudenttakingaMOOCcaninvitetheirfriendsandupto10peoplecansignupasateamandtheygetaprivatediscussionareaandsocialpersona.Currently,wearetes+ngthis'Teams'featureinacoursecalledsociallearning.ItiscalledaGROOCandwewillnowbemakingitavailableinallourcourses.”(Agarwal,2016)

FacilitatorviewsontheedXteamtool

•  PleaserateyourreacRontousingtheedXplaXorm.– Anaverageof4outof10

•  PleaseratethesoqwaredesignoftheteamtoolintheedXplaXorm.– Anaverageof3.5outof10

•  CommunicaRngwithpeersviatheedXteamtoolwaseasy:–  8.3%Agree–  58.3%Disagree–  33.3%StronglyDisagree

MOOClearnersasbetatesters

CurrentacRvitywithMOOCscanbecharacterisedashavingreachedabetaphaseofmaturity.Inmuchthesamewaythatsoqwareprogressesthroughareleaselifecycle,betaisthepenulRmatetesRngphase,aqertheiniRalalpha-tesRngphase,wherebythesoqwareisadoptedbeyonditsoriginaldevelopercommunity.•  xMOOClearnersarenotnecessarilyasskilledasCCK08

MOOClearnerswithmanagingdistributedonlinelearning

TeachingandLearningServicesoncollaboraRvelearningsupport

•  AdamFinkelstein:That’swhentheresourcepagecameout.Soitwassortofanokwe’vegottodosomethingtogivepeoplesomeguidance.[...]

•  AlannahFitzgerald:Wouldyousaythat’sanextraweekatthebeginningoftheMOOConhowtogetstarted?

•  ClaireWalker:Yes.Ithinktherewouldbeaweekzeroallabouthowtoworkinateamandfindingateam.Therewasn’tenoughRmeforfindingateamandfiguringouthowtoworktogetherasateam.

LearningTechnologistviewon“perpetualbeta”cultureatedX

AlexanderSteeves-Fuentes:[...]youknow,there’salotof,well,“it’sinbetacomingfromthem[edX].And,thatbetaseemstolastforastunninglylongRme.AlannahFitzgerald:[...]Ithinkwe’veenteredthatage,haven’twe,theageofeverythingbeinginbetaindefinitely.AlexanderSteeves-Fuentes:ButthenthethingisthatedXis,then,restricRveonwhotheyreleaseit[code]to.[...]There’satensiontherethatwe’vealwaysbeen,youknow,Harvardcomesupwiththisnewthingandsays,well,it’sinbetasowecan’treallyreleaseittoeveryoneelse.So,theygiveittooneortwoselectuniversiRes,andsothere’snoquesRonthatthere’sfavouriRsmwithintheedXcommunity.It’snotcompletelybalanced.

BesubversiveHenryMintzberg:IneverhaveexpectaRonsfornewthingsbecauseIalwaysgetitwronganywayandIneverknowwhat’sgoingtohappenwithsomethingbrandnewlikethatsoI’mnotsurewhatourexpectaRonswere.…certainlynotdisappointed.Didthingscomeoutthatsurprisedme?Yeah,thewholefacilitatorac+vitythatyouwereinvolvedwith,theenthusiasm,thenatureofthelearning–notjustthefacilitatorsbutatonepointwhenIsaidbesubversive,iftheirplaOormsaren’tworkingjustdevelopyourownandpeopletookthatupwithavengeanceandIwassayingitabouttheedXplaOormandtheedXpeoplewerepromo+ngmyvideoaboutthatandtalking.Theyusedthat–theylikedthat.ThatIwastellingeverybodytobesubversiveabouttheverythingstheyweredoing.

DesignIssuesgoingforward

•  ProvidingfacilitatorsandlearnerswithsupportandtoolsincollaboraRvedistributedlearning

•  BuildingaparallelplaXormtoedXforsociallearning

•  CriRquingtheedXplaXormculturewiththeopen-sourcedictum:“releaseearlyandreleaseo=en,andlistentoyourcustomers”(Raymond,2001)

References•  Mintzberg,H.(2015).RebalancingSociety:RadicalRenewalBeyondLeq,

Right,andCentre.BerreG-Koehler:Oakland,Californiapdfversion.•  BhaGacharyya,R.(2016).edXnowofferscompleteprogrammesonline,

notjustindividualcourses:CEOAnantAgarwal.RetrievedMarch3,2016,fromhGp://economicRmes.indiaRmes.com/opinion/interviews/edx-now-offers-complete-programmes-online-not-just-individual-courses-ceo-anant-agarwal/arRcleshow/50632132.cms

•  Raymond,E.(2001).TheCathedralandtheBazaar:MusingsonLinuxandOpenSourcebyanAccidentalRevolu4onary.O'Reilly&Associates,Inc.Sebastopol,CA,USA

•  Siemens,G.(2005).ConnecRvism:Alearningtheoryforthedigitalage.InternaRonalJournalofInstrucRonalTechnology&DistanceLearning,2(1).hGp://nflrc.hawaii.edu/rfl/october2003/chung/chung.html

•  Siemens,G.(2012).MOOCsarereallyaplaXorm.Elearnspace.RetrievedfromhGp://www.elearnspace.org/blog/2012/07/25/moocs-are-really-a-plaXorm/

ThankYou

Commentsandques+onswelcome:AlannahFitzgerald:a_fitzg@educaRon.concordia.ca

RuchikaArore:roaminglondon@gmail.comJessicaXiao:jessica.xiao@mail.mcgill.ca

AndrasLenart:andras.lenart@mail.mcgill.caEmilieSalvi:emiliesalvi15@gmail.com

Slideshare:hGp://www.slideshare.net/AlannahOpenEd/

TwiGer:@AlannahFitz