what they really want: how to create innovative research that people will actually use

18
What They Really Want: How to Create Innovative Research People Will Actually Use Amelia Costigan, Senior Associate Librarian Cheryl Yanek, Director, Librarian © Catalyst 2015 1

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Page 1: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

What They Really Want

How to Create Innovative

Research People Will

Actually UseAmelia Costigan Senior Associate Librarian

Cheryl Yanek Director Librarian

copy Catalyst 20151

copy Catalyst 20152

Catalyst Information Centerhellip

Who We Are

bull Catalyst is the leading non-profit organization expanding

opportunities for women and business

bull The core of Catalystrsquos work is its original research

bull The Information Center (IC) is a library within the

organization and works to support the organizationrsquos

mission

copy Catalyst 20153

Catalyst Information Centerhellip

What We Do

Each day the IC engages directly

with bull many of the over 700 Catalyst

member companies

bull the media

bull scholars

bull the general public

copy Catalyst 20154

How to do more with less

We transform data into information

information into knowledge and

knowledge into insights

Or we take reference to the next

level

copy Catalyst 20155

Data Knowledge Products

copy Catalyst 20156

Insight Knowledge Products

First Steps

bull Diversity Councils

bull Women in the World

bull Gender Identity in the

Workplace

bull Engaging Men

Country Overviewsbull India

bull Mexico

copy Catalyst 20157

Insight Knowledge Products

Products in Process =

cleaned up reference

requests for reuse Topics

include

bull Unconscious Bias

bull Guide to Benchmarking

bull Origins of ldquoGlass Ceilingrdquo

bull Analysis of the Current

State of the ldquoOpt-Outrdquo

Story

copy Catalyst 20158

Insight Knowledge Products

Visualizations

The IC is converting some

of its

most popular

knowledge products

into visualizations

copy Catalyst 20159

We Measure Usage of

Knowledge Products

copy Catalyst 201510

Just Because You Can Doesnrsquot

Mean You Should

Have a strategic plan in place before embarking on any

product development

copy Catalyst 201511

How do we choose what

becomes a knowledge product

bull Benefit the mission

bull Benefit the Information Center

bull Benefit our work flow

bull Benefit the users And which users

bull Are people asking for it

copy Catalyst 201512

If You Are Going To Do It

Do It Well

Credibility depends on accuracy

bull Involve an editor (or second reader)

bull Fact check

bull Proofread

copy Catalyst 201513

Know How You Will Measure

Success

How do you measure success

bull Page views and downloads

bull Media usage

bull Brand awareness of IC

bull Comments

copy Catalyst 201514

Social Media

bull Social media is sometimes made up of a series of

knowledge products

bull Graphics quotes stats and tweets engage potential

knowledge users in different ways

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 2: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 20152

Catalyst Information Centerhellip

Who We Are

bull Catalyst is the leading non-profit organization expanding

opportunities for women and business

bull The core of Catalystrsquos work is its original research

bull The Information Center (IC) is a library within the

organization and works to support the organizationrsquos

mission

copy Catalyst 20153

Catalyst Information Centerhellip

What We Do

Each day the IC engages directly

with bull many of the over 700 Catalyst

member companies

bull the media

bull scholars

bull the general public

copy Catalyst 20154

How to do more with less

We transform data into information

information into knowledge and

knowledge into insights

Or we take reference to the next

level

copy Catalyst 20155

Data Knowledge Products

copy Catalyst 20156

Insight Knowledge Products

First Steps

bull Diversity Councils

bull Women in the World

bull Gender Identity in the

Workplace

bull Engaging Men

Country Overviewsbull India

bull Mexico

copy Catalyst 20157

Insight Knowledge Products

Products in Process =

cleaned up reference

requests for reuse Topics

include

bull Unconscious Bias

bull Guide to Benchmarking

bull Origins of ldquoGlass Ceilingrdquo

bull Analysis of the Current

State of the ldquoOpt-Outrdquo

Story

copy Catalyst 20158

Insight Knowledge Products

Visualizations

The IC is converting some

of its

most popular

knowledge products

into visualizations

copy Catalyst 20159

We Measure Usage of

Knowledge Products

copy Catalyst 201510

Just Because You Can Doesnrsquot

Mean You Should

Have a strategic plan in place before embarking on any

product development

copy Catalyst 201511

How do we choose what

becomes a knowledge product

bull Benefit the mission

bull Benefit the Information Center

bull Benefit our work flow

bull Benefit the users And which users

bull Are people asking for it

copy Catalyst 201512

If You Are Going To Do It

Do It Well

Credibility depends on accuracy

bull Involve an editor (or second reader)

bull Fact check

bull Proofread

copy Catalyst 201513

Know How You Will Measure

Success

How do you measure success

bull Page views and downloads

bull Media usage

bull Brand awareness of IC

bull Comments

copy Catalyst 201514

Social Media

bull Social media is sometimes made up of a series of

knowledge products

bull Graphics quotes stats and tweets engage potential

knowledge users in different ways

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 3: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 20153

Catalyst Information Centerhellip

What We Do

Each day the IC engages directly

with bull many of the over 700 Catalyst

member companies

bull the media

bull scholars

bull the general public

copy Catalyst 20154

How to do more with less

We transform data into information

information into knowledge and

knowledge into insights

Or we take reference to the next

level

copy Catalyst 20155

Data Knowledge Products

copy Catalyst 20156

Insight Knowledge Products

First Steps

bull Diversity Councils

bull Women in the World

bull Gender Identity in the

Workplace

bull Engaging Men

Country Overviewsbull India

bull Mexico

copy Catalyst 20157

Insight Knowledge Products

Products in Process =

cleaned up reference

requests for reuse Topics

include

bull Unconscious Bias

bull Guide to Benchmarking

bull Origins of ldquoGlass Ceilingrdquo

bull Analysis of the Current

State of the ldquoOpt-Outrdquo

Story

copy Catalyst 20158

Insight Knowledge Products

Visualizations

The IC is converting some

of its

most popular

knowledge products

into visualizations

copy Catalyst 20159

We Measure Usage of

Knowledge Products

copy Catalyst 201510

Just Because You Can Doesnrsquot

Mean You Should

Have a strategic plan in place before embarking on any

product development

copy Catalyst 201511

How do we choose what

becomes a knowledge product

bull Benefit the mission

bull Benefit the Information Center

bull Benefit our work flow

bull Benefit the users And which users

bull Are people asking for it

copy Catalyst 201512

If You Are Going To Do It

Do It Well

Credibility depends on accuracy

bull Involve an editor (or second reader)

bull Fact check

bull Proofread

copy Catalyst 201513

Know How You Will Measure

Success

How do you measure success

bull Page views and downloads

bull Media usage

bull Brand awareness of IC

bull Comments

copy Catalyst 201514

Social Media

bull Social media is sometimes made up of a series of

knowledge products

bull Graphics quotes stats and tweets engage potential

knowledge users in different ways

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 4: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 20154

How to do more with less

We transform data into information

information into knowledge and

knowledge into insights

Or we take reference to the next

level

copy Catalyst 20155

Data Knowledge Products

copy Catalyst 20156

Insight Knowledge Products

First Steps

bull Diversity Councils

bull Women in the World

bull Gender Identity in the

Workplace

bull Engaging Men

Country Overviewsbull India

bull Mexico

copy Catalyst 20157

Insight Knowledge Products

Products in Process =

cleaned up reference

requests for reuse Topics

include

bull Unconscious Bias

bull Guide to Benchmarking

bull Origins of ldquoGlass Ceilingrdquo

bull Analysis of the Current

State of the ldquoOpt-Outrdquo

Story

copy Catalyst 20158

Insight Knowledge Products

Visualizations

The IC is converting some

of its

most popular

knowledge products

into visualizations

copy Catalyst 20159

We Measure Usage of

Knowledge Products

copy Catalyst 201510

Just Because You Can Doesnrsquot

Mean You Should

Have a strategic plan in place before embarking on any

product development

copy Catalyst 201511

How do we choose what

becomes a knowledge product

bull Benefit the mission

bull Benefit the Information Center

bull Benefit our work flow

bull Benefit the users And which users

bull Are people asking for it

copy Catalyst 201512

If You Are Going To Do It

Do It Well

Credibility depends on accuracy

bull Involve an editor (or second reader)

bull Fact check

bull Proofread

copy Catalyst 201513

Know How You Will Measure

Success

How do you measure success

bull Page views and downloads

bull Media usage

bull Brand awareness of IC

bull Comments

copy Catalyst 201514

Social Media

bull Social media is sometimes made up of a series of

knowledge products

bull Graphics quotes stats and tweets engage potential

knowledge users in different ways

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 5: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 20155

Data Knowledge Products

copy Catalyst 20156

Insight Knowledge Products

First Steps

bull Diversity Councils

bull Women in the World

bull Gender Identity in the

Workplace

bull Engaging Men

Country Overviewsbull India

bull Mexico

copy Catalyst 20157

Insight Knowledge Products

Products in Process =

cleaned up reference

requests for reuse Topics

include

bull Unconscious Bias

bull Guide to Benchmarking

bull Origins of ldquoGlass Ceilingrdquo

bull Analysis of the Current

State of the ldquoOpt-Outrdquo

Story

copy Catalyst 20158

Insight Knowledge Products

Visualizations

The IC is converting some

of its

most popular

knowledge products

into visualizations

copy Catalyst 20159

We Measure Usage of

Knowledge Products

copy Catalyst 201510

Just Because You Can Doesnrsquot

Mean You Should

Have a strategic plan in place before embarking on any

product development

copy Catalyst 201511

How do we choose what

becomes a knowledge product

bull Benefit the mission

bull Benefit the Information Center

bull Benefit our work flow

bull Benefit the users And which users

bull Are people asking for it

copy Catalyst 201512

If You Are Going To Do It

Do It Well

Credibility depends on accuracy

bull Involve an editor (or second reader)

bull Fact check

bull Proofread

copy Catalyst 201513

Know How You Will Measure

Success

How do you measure success

bull Page views and downloads

bull Media usage

bull Brand awareness of IC

bull Comments

copy Catalyst 201514

Social Media

bull Social media is sometimes made up of a series of

knowledge products

bull Graphics quotes stats and tweets engage potential

knowledge users in different ways

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 6: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 20156

Insight Knowledge Products

First Steps

bull Diversity Councils

bull Women in the World

bull Gender Identity in the

Workplace

bull Engaging Men

Country Overviewsbull India

bull Mexico

copy Catalyst 20157

Insight Knowledge Products

Products in Process =

cleaned up reference

requests for reuse Topics

include

bull Unconscious Bias

bull Guide to Benchmarking

bull Origins of ldquoGlass Ceilingrdquo

bull Analysis of the Current

State of the ldquoOpt-Outrdquo

Story

copy Catalyst 20158

Insight Knowledge Products

Visualizations

The IC is converting some

of its

most popular

knowledge products

into visualizations

copy Catalyst 20159

We Measure Usage of

Knowledge Products

copy Catalyst 201510

Just Because You Can Doesnrsquot

Mean You Should

Have a strategic plan in place before embarking on any

product development

copy Catalyst 201511

How do we choose what

becomes a knowledge product

bull Benefit the mission

bull Benefit the Information Center

bull Benefit our work flow

bull Benefit the users And which users

bull Are people asking for it

copy Catalyst 201512

If You Are Going To Do It

Do It Well

Credibility depends on accuracy

bull Involve an editor (or second reader)

bull Fact check

bull Proofread

copy Catalyst 201513

Know How You Will Measure

Success

How do you measure success

bull Page views and downloads

bull Media usage

bull Brand awareness of IC

bull Comments

copy Catalyst 201514

Social Media

bull Social media is sometimes made up of a series of

knowledge products

bull Graphics quotes stats and tweets engage potential

knowledge users in different ways

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 7: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 20157

Insight Knowledge Products

Products in Process =

cleaned up reference

requests for reuse Topics

include

bull Unconscious Bias

bull Guide to Benchmarking

bull Origins of ldquoGlass Ceilingrdquo

bull Analysis of the Current

State of the ldquoOpt-Outrdquo

Story

copy Catalyst 20158

Insight Knowledge Products

Visualizations

The IC is converting some

of its

most popular

knowledge products

into visualizations

copy Catalyst 20159

We Measure Usage of

Knowledge Products

copy Catalyst 201510

Just Because You Can Doesnrsquot

Mean You Should

Have a strategic plan in place before embarking on any

product development

copy Catalyst 201511

How do we choose what

becomes a knowledge product

bull Benefit the mission

bull Benefit the Information Center

bull Benefit our work flow

bull Benefit the users And which users

bull Are people asking for it

copy Catalyst 201512

If You Are Going To Do It

Do It Well

Credibility depends on accuracy

bull Involve an editor (or second reader)

bull Fact check

bull Proofread

copy Catalyst 201513

Know How You Will Measure

Success

How do you measure success

bull Page views and downloads

bull Media usage

bull Brand awareness of IC

bull Comments

copy Catalyst 201514

Social Media

bull Social media is sometimes made up of a series of

knowledge products

bull Graphics quotes stats and tweets engage potential

knowledge users in different ways

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 8: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 20158

Insight Knowledge Products

Visualizations

The IC is converting some

of its

most popular

knowledge products

into visualizations

copy Catalyst 20159

We Measure Usage of

Knowledge Products

copy Catalyst 201510

Just Because You Can Doesnrsquot

Mean You Should

Have a strategic plan in place before embarking on any

product development

copy Catalyst 201511

How do we choose what

becomes a knowledge product

bull Benefit the mission

bull Benefit the Information Center

bull Benefit our work flow

bull Benefit the users And which users

bull Are people asking for it

copy Catalyst 201512

If You Are Going To Do It

Do It Well

Credibility depends on accuracy

bull Involve an editor (or second reader)

bull Fact check

bull Proofread

copy Catalyst 201513

Know How You Will Measure

Success

How do you measure success

bull Page views and downloads

bull Media usage

bull Brand awareness of IC

bull Comments

copy Catalyst 201514

Social Media

bull Social media is sometimes made up of a series of

knowledge products

bull Graphics quotes stats and tweets engage potential

knowledge users in different ways

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 9: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 20159

We Measure Usage of

Knowledge Products

copy Catalyst 201510

Just Because You Can Doesnrsquot

Mean You Should

Have a strategic plan in place before embarking on any

product development

copy Catalyst 201511

How do we choose what

becomes a knowledge product

bull Benefit the mission

bull Benefit the Information Center

bull Benefit our work flow

bull Benefit the users And which users

bull Are people asking for it

copy Catalyst 201512

If You Are Going To Do It

Do It Well

Credibility depends on accuracy

bull Involve an editor (or second reader)

bull Fact check

bull Proofread

copy Catalyst 201513

Know How You Will Measure

Success

How do you measure success

bull Page views and downloads

bull Media usage

bull Brand awareness of IC

bull Comments

copy Catalyst 201514

Social Media

bull Social media is sometimes made up of a series of

knowledge products

bull Graphics quotes stats and tweets engage potential

knowledge users in different ways

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 10: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 201510

Just Because You Can Doesnrsquot

Mean You Should

Have a strategic plan in place before embarking on any

product development

copy Catalyst 201511

How do we choose what

becomes a knowledge product

bull Benefit the mission

bull Benefit the Information Center

bull Benefit our work flow

bull Benefit the users And which users

bull Are people asking for it

copy Catalyst 201512

If You Are Going To Do It

Do It Well

Credibility depends on accuracy

bull Involve an editor (or second reader)

bull Fact check

bull Proofread

copy Catalyst 201513

Know How You Will Measure

Success

How do you measure success

bull Page views and downloads

bull Media usage

bull Brand awareness of IC

bull Comments

copy Catalyst 201514

Social Media

bull Social media is sometimes made up of a series of

knowledge products

bull Graphics quotes stats and tweets engage potential

knowledge users in different ways

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 11: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 201511

How do we choose what

becomes a knowledge product

bull Benefit the mission

bull Benefit the Information Center

bull Benefit our work flow

bull Benefit the users And which users

bull Are people asking for it

copy Catalyst 201512

If You Are Going To Do It

Do It Well

Credibility depends on accuracy

bull Involve an editor (or second reader)

bull Fact check

bull Proofread

copy Catalyst 201513

Know How You Will Measure

Success

How do you measure success

bull Page views and downloads

bull Media usage

bull Brand awareness of IC

bull Comments

copy Catalyst 201514

Social Media

bull Social media is sometimes made up of a series of

knowledge products

bull Graphics quotes stats and tweets engage potential

knowledge users in different ways

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 12: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 201512

If You Are Going To Do It

Do It Well

Credibility depends on accuracy

bull Involve an editor (or second reader)

bull Fact check

bull Proofread

copy Catalyst 201513

Know How You Will Measure

Success

How do you measure success

bull Page views and downloads

bull Media usage

bull Brand awareness of IC

bull Comments

copy Catalyst 201514

Social Media

bull Social media is sometimes made up of a series of

knowledge products

bull Graphics quotes stats and tweets engage potential

knowledge users in different ways

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 13: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 201513

Know How You Will Measure

Success

How do you measure success

bull Page views and downloads

bull Media usage

bull Brand awareness of IC

bull Comments

copy Catalyst 201514

Social Media

bull Social media is sometimes made up of a series of

knowledge products

bull Graphics quotes stats and tweets engage potential

knowledge users in different ways

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 14: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 201514

Social Media

bull Social media is sometimes made up of a series of

knowledge products

bull Graphics quotes stats and tweets engage potential

knowledge users in different ways

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 15: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 201515

Whatrsquos Next

Figuring out what knowledge products serve what purposebull Figuring out how to make knowledge products that go viral on

social media

Anticipating what users want next

Determining how to spread the Catalyst mission beyond

current Catalyst users

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 16: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 201516

Go Knowledge

Knowledge Products are a Win-Win

bull Increased visibility for a special library

bull Support service

bull Support mission

bull Itrsquos a value add

bull Spread message beyond your immediate audience

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 17: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 2015 1

7

Resources

Catalyst Information Center Resources

bull Quick Takes

bull First Steps

bull Infographics

bull Charts

Image Sourcesbull Slide 4 Gluehlampe 01 KMJ by KMJ - dewikipedia original upload 26 Jun 2004 by deBenutzerKMJ Licensed under CC BY-SA 30 via

Wikimedia Commonsbull Slide 11 By ProjectManhattan (Own work) [CC BY-SA 30] via Wikimedia Commonsbull Slide 12 By AlphaZeta (Own work) [CC0] via Wikimedia Commonsbull Slide 13 Metre pliant 500px Licensed under CC BY-SA 30 via Wikimedia Commons

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen

Page 18: What They REALLY Want: How to Create Innovative Research That People Will Actually Use

copy Catalyst 201518

Questions

Amelia Costigan

acostigancatalystorg

costigana

Cheryl Yanek

cyanekcatalystorg

cherylkathleen