what millennials expect from financial services
TRANSCRIPT
Millennials expect their financial
institutions to be mobile and
web friendly.
Unfortunately for the Financial Industry, according to the
Millennial Disruption Index
say mobile capabilities are “very” or “extremely important
have never even visited their branch.27%
Millennials want their banks to be socially connected.
of affluent millennials seek financial thought leadership
through at least 1 social network.
more finance related content on LinkedIn
Millennials want their banks to empower them with information.
13 times
47%find access to retirement and investing educational content to be “very” or “extremely” helpful.
60%say it’s “very” or “extremely” important for financial firms to provide them educational content.
Millennials conduct more research on their
own before making contacting a financial
institution, so they appreciate firms that have resources readily available.
with an annual spending power of
80 million millennials
What Millennials expect from Financial Services
Learn more about data-driven marketing strategies to target millennials at www.datamentors.com
Resourceshttp://www.millennialdisruptionindex.com/http://thefinancialbrand.com/50670/millennials-mobile-and-marketing-in-banking/https://www.ubs.com/content/dam/WealthManagementAmericas/documents/investor-watch-1Q2014-report.pdfhttp://www.forbes.com/sites/laurashin/2015/05/07/how-millennials-money-habits-could-shake-up-the-financial-services-industry/#6c6f29c4395http://www.brookings.edu/~/media/research/files/papers/2014/05/millennials%20wall%20st/brookings_winogradv5.pdf