what is a scrum master?

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What is a Scrum Master? @ivopeksens, Agile Day Riga 2015

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Page 1: What is a Scrum Master?

What is a Scrum Master?

@ivopeksens, Agile Day Riga 2015

Page 2: What is a Scrum Master?

Who has been a Scrum Master in the past or still is?

Who plans to be a Scrum Master in the future?

Who has problems being or with a Scrum Master?

Page 3: What is a Scrum Master?

Scrum

Page 4: What is a Scrum Master?

Other Masters?

Page 5: What is a Scrum Master?

Scrum Scrum Master, Developer, Product Owner

XP Coach, Customer, Programmer, Tracker

Lean Sw Dev.

Customer, Development team

FDDProject manager, Chief architect, Development manager, Chief programmer, Class owner, Domain expert, Tester, Deployer, Technical writer

AUP No roles - least Agile, process centric

Crystal Clear: Sponsor, Senior designer, Programmer

DSDM Atern: Many + Atern Coach

Kanban No roles (Change Agent / Agile Coach)

http://www.devx.com/architect/Article/32761

Page 6: What is a Scrum Master?
Page 7: What is a Scrum Master?
Page 8: What is a Scrum Master?
Page 9: What is a Scrum Master?

● is responsible for ensuring Scrum is understood and enacted.

● ensures that the Scrum Team adheres to Scrum theory, practices, and rules.

scrumguides.org

The Scrum Master

Page 10: What is a Scrum Master?

ProductOwner Development

Team Organization

The Scrum Master

as a servant-leader

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Page 12: What is a Scrum Master?

A servant-leader focuses primarily on the growth and well-being of people and the

communities to which they belong.

The servant-leader shares power, puts the needs of others first and helps people

develop and perform as highly as possible.

greenleaf.org

Page 13: What is a Scrum Master?

What is a Scrum Master?

Likes serving others!

Page 14: What is a Scrum Master?

What the world says

is a Scrum Master?https://www.linkedin.com/grp/post/52030-5995666453381074945?goback=%2Egna_52030

Page 15: What is a Scrum Master?

A Scrum Master is NOT the team lead! I had to repeat this at least once a day.

A Scrum Master is NOT the communicator for the team. Any team member can talk to

any stakeholder if they desire.

A Scrum Master is NOT the decision maker for the team.

New York, USA

Page 16: What is a Scrum Master?

Scrum Master is the one who drives the Agility within team and creates a sense of trust and transparency. He is like a Sheep dog or a servant leader acting as a wall to

prevent the team from any deviation or interference.

Gurgaon, India

Anju Gahlawat

Page 17: What is a Scrum Master?

San Francisco Bay Area, USA

Karen Fernandez

Page 18: What is a Scrum Master?

Seattle, USA

arbiter

cheerleader

coach

facilitator

teacher

servant leader

standup comedian

Timothy Mickol

Page 19: What is a Scrum Master?

Monitoring and nudging the team towards teamspirit and collaboration, functioning

software and team self management.

Central Region, Denmark

Thomas AC Kofoed

Page 20: What is a Scrum Master?

Greater Boston Area, USA

Dennis Lindenberg

...people relax and tell their truth....

...large audience simpler than grooming...

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When I've played the role, I have played it as one who is responsible for continuous

improvement.

So there is the dull bits of calling meetings and the more material contribution of

removing obstacles and identifying non-value-adding wastes. It's partly practical

work and partly culture work. It even gets into personal interaction coaching

sometimes. But all-in-all, about helping the team improve value/effort ratio.

Greater Chicago Area, USA

Tim Ottinger

Page 22: What is a Scrum Master?

Scrum Master’s checklistAll stakeholders needs in backlog? Is backlog visible to everybody?Is it in manageable size?Does PO knows what is technical debt?...

Focus and concentrationLike each other?Challenge each other?Variation in Retrospectives?Is focus on Sprint Goal stable?Is board up-to-date?...

Do you have automated tests?Pair programming?Constant refactoring?...

Inter-team communication?Org.impediments at director’s office door? Dead=UselessIs your organization recognized as one of the best places to work?...SM

http://www.scrummasterchecklist.org/pdf/ScrumMaster_Checklist_12_unbranded.pdf

PO

Team

Org

Engineering

Page 23: What is a Scrum Master?

What is a Scrum Master?

Likes serving others!

Page 24: What is a Scrum Master?

My wayto a

Scrum Master

Page 25: What is a Scrum Master?

2001 - Team member

2005 - Project/team coord.

2007 - Team Lead (QA)

2010 - Student (again)

2011 - Process guy

2012 - Process quality guy

Emerged, not hired!2013 - Scrum Master

Page 26: What is a Scrum Master?

www.opuscapita.com

Sets new standard for financial processes Purchase-to-Pay

Order-to-Cash

Combining software, outsourcing and services

9 countries2300 professionals11,000 customers50 countries

Page 27: What is a Scrum Master?

2011: Process guy

InvisibleScatteredTools

Backlogs

Scrum

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2012: Process quality guy

Scrum

Software Development Unit

Page 29: What is a Scrum Master?

?Agile Manifesto

2012: Process quality guy

Page 30: What is a Scrum Master?

2013: Process quality guy → Scrum Master

Scrum

My own knowledge of Scrum

New project started...

Visual Studio Scrum process

template

Page 31: What is a Scrum Master?

What happened next ?

Backlog in a single place+

web access to it

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R1

- 3 teams in 3 countries - component based (backend).- 1 Scrum Master.- Scrum events - not all, people frustrated, too short cycle.- Poor groomings.- Reviews just with PO.- Huge amount of impediments (infra).- Me and PM @CSM course (met fantastic CST).

R2

- Invited Agile Coach. Backlog improved, Teams re-structured.- 1.5 Scrum Masters (PM in transition).- Scrum events - all. Delivery of Scrum workshop (Rugby; all roles).- Groomings appear to be better.- Pipeline, automation, infra - improves.- Emphasis on Retrospectives.- Reviews expand.- Impediments analyzed.- Frontend starts shining.

R3

- 2 teams in 3 countries – almost independent.- 1.9 Scrum Masters.- Management support in Scrum, UI mockups beforehand.- Monitoring, conflicts, coaching, Retrospective variations.- Reviews better.- Teamspirit. Co-location.- Feels like we start flowing…

Page 33: What is a Scrum Master?

I just wanted to comment from product management point of view that I saw the demo of configuration UI

last week for the first time and I was positively impressed where we are at the moment. In my mind this company is now closer than ever in

the history to run the product and implement the customer how those supposed to be

implemented in 21st century (regarding one of our core historic product) – thanks for that. You have gone a long way and I am sure you will be able to

deliver continuing like that.

Where we are?

Page 34: What is a Scrum Master?
Page 35: What is a Scrum Master?

What is a Scrum Master?

Likes serving others!

Cares&

doesn’tgive up!

Page 36: What is a Scrum Master?

Advices to a Scrum MasterMission, not a position - like it!

Independent Scrum Master (M.James, LinkedIn survey)

It’s PO, Team and Organization.

Get feedback from people you work with - your Review!

Learn from somebody cooler than you.

Learn coaching - it helps in growing others.

Mentor someone.

Read books, blogs, articles, LinkedIn discussions...

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Since I am a Scrum Master

Page 38: What is a Scrum Master?

A business that makes nothing, but money is a

poor business.Henry Ford

Poor Rich

What about your business?

T H A N K Y O U !

Page 39: What is a Scrum Master?

Referenceshttp://wellnessworkshub.com/wp-content/uploads/2014/03/stand-up.jpghttp://agilescrum.foundationtraining.nl/img/scrum-cycle.jpghttp://www.agilesherpa.org/assets/imgs/files/whatisagile-img.pnghttp://ecx.images-amazon.com/images/I/51loQrUFfVL.jpghttp://cdn.ttgtmedia.com/rms/misc/agileChapterExcerpt.jpghttp://www.amazon.com/dp/0321637704/ref=as_sl_pd_tf_lc?tag=wwwcoachingag-20&camp=213381&creative=390973&linkCode=as4&creativeASIN=0321637704&adid=00J4Q1FCAK7326F6D0CR&&ref-refURL=http%3A%2F%2Fwww.coachingagileteams.com%2Fhttp://upload.wikimedia.org/wikipedia/commons/thumb/3/39/Three_Headed_Dragon_Sand_Sculpture.jpg/638px-Three_Headed_Dragon_Sand_Sculpture.jpg, http://scrumguides.org/scrum-guide.html#team-smhttps://greenleaf.org/wp-content/uploads/2013/09/Servant-as-Leader-600-x-600.jpghttps://greenleaf.org/what-is-servant-leadership/http://wiki.alternatehistory.com/lib/exe/fetch.php/blank_map_directory/world_map_blank_black_lines_4500px_monochrome.pnghttp://images.clipartpanda.com/clipart-house-House-Clip-Art-87.jpghttp://voodoocomedy.com/wp-content/uploads/2014/05/standup_tips.jpghttps://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcS3SGht1eiBAXItkixptzSCSwhsuLfR3kyjobvkftJ08gY1BWUjdQhttp://smartistcareerblog.com/wp-content/uploads/2013/03/how-many-hats.jpghttp://www.thedailyriff.com/Racetonowhere.jpghttps://pbs.twimg.com/profile_images/542246495328563201/I3d0kZaL_400x400.pnghttp://www.lddk.lv/wp-content/themes/lddk/framework/image.php?src=http://www.lddk.lv/wp-content/uploads/2013/03/Latvenergo_logo.png&w=300&h=144&format=.pnghttp://www.dubex.dk/static/distributors/Overside-365x207/Blue-coat-logo-365x207(1).jpg

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References (2)http://www.etf.rtu.lv/sites/default/files/RTU_Logo.gifhttp://cms.ukintpress.com/UserFiles/Image/POSTAL/04-09/itella_logo.jpghttps://grapholite.com/Images/SwimlaneTemplate.pnghttp://www.8inc.org/resources/dr-ho-marketing-feature-2-what-exactly-is-a-headache-620x465.jpghttps://skeptools.files.wordpress.com/2012/04/hammer-and-spanner.png?w=238&h=217http://josvoskuil.files.wordpress.com/2010/04/plm.pnghttp://www.wired.com/insights/wp-content/uploads/2012/05/silos.jpghttp://www.orionnetworksolutions.com/wp-content/uploads/2014/01/software-development.jpghttp://wallpoper.com/images/00/15/86/31/cast-of-the-unit-psptv_00158631_thumb.jpghttp://www.qcc.cuny.edu/counseling/SiteImages/Graduation.jpghttp://thedoublethink.com/wp-content/uploads/2009/05/perfect-storm.jpghttp://assets.babycenter.com/ims/2012/10/iStock_000001279386Medium_4x3.jpg?width=520http://thinketg.com/wp-content/uploads/2013/12/Microsoft_TFS.jpghttps://pbs.twimg.com/profile_images/2903827747/e146269d040a6d9090f2603164d21955_400x400.pnghttp://www.smallstepsbigchanges.com/wp-content/uploads/2012/10/aha_title1.jpeghttp://www.yilmazcihan.com/wp-content/uploads/2015/03/Daily-Scrum.pnghttp://www.ashrafiya.com/wp-content/uploads/2009/10/mudslide-300x207.jpghttp://www.gfi.com/blog/wp-content/uploads/2010/07/monitoring.jpghttp://us.cdn4.123rf.com/168nwm/jazzia/jazzia1112/jazzia111200009/11556642-.jpghttp://www.informit.com/content/images/chap6_9780137043293/elementLinks/06fig06.jpg

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References (3)http://www.scurri.co.uk/blog/wp-content/uploads/2013/08/retrospective-starfish.jpghttps://cdn.tutsplus.com/mac/authors/legacy/Jordan%20Merrick/2012/09/19/applestore-onetoone.jpghttp://www.communicationvalue.com/wp-content/uploads/2013/02/2013-02-26_1430.pnghttp://roughandreadymedia.com/files/2014/04/i-m-thinking-of-an-animal-photo-u1.jpghttps://s-media-cache-ak0.pinimg.com/736x/56/bc/17/56bc17f67f4b8f268ed9bff64c7e6c31.jpghttp://a1.files.biography.com/image/upload/c_fit,cs_srgb,dpr_1.0,h_1200,q_80,w_1200/MTE5NDg0MDU0OTY2NDA0NjIz.jpghttp://www.inspireleads.com/wp-content/uploads/2014/10/5307874242_da9e6395c2_b.jpghttp://b.vimeocdn.com/ts/662/163/66216358_640.jpghttp://www.djaa.com/kanban-lack-roles-strengthhttps://www.scrumalliance.org/community/articles/2014/december/do-we-really-need-a-scrummasterhttp://www.infoq.com/presentations/hire-scrum-masterhttp://www.mountaingoatsoftware.com/blog/scrummaster-full-time-or-nothttp://static.comicvine.com/uploads/original/6/63459/3635041-3285033267-US-Mo.jpghttp://www.webmediafiji.com/wp-content/uploads/2011/10/stevejobs11.jpghttps://maureenholland.files.wordpress.com/2011/04/banging_head_on_the_wall_t.jpg