What is a Scrum Master?

@ivopeksensAgile Tour Vilnius 2015

Who has been a Scrum Master in the past or still is?

Who plans to be a Scrum Master in the future?

Who has issues being or with a Scrum Master?

Scrum

Other Masters?

Scrum Scrum Master, Developer, Product Owner

XP Coach, Customer, Programmer, Tracker

Lean Sw Dev. Customer, Development team

FDDProject manager, Chief architect, Development manager, Chief programmer, Class owner, Domain expert, Tester, Deployer, Technical writer

AUP No roles - least Agile, process centric

Crystal Clear: Sponsor, Senior designer, Programmer

DSDM Atern: Many + Atern Coach

Kanban No roles (Change Agent / Agile Coach)

http://www.devx.com/architect/Article/32761

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is responsible for ensuring Scrum isunderstood and enacted.

ensures that the Scrum Team adheres toScrum theory, practices, and rules.

scrumguides.org

Scrum Master

ProductOwner

Development Team Organization

The Scrum Master isa servant leader

Servant Leader

greenleaf.org

...growth and well-being of people...

...helps people develop andperform as highly as possible….

What is a Scrum Master?

Likesserving others

(not PM)

What the world says

is a Scrum Master?https://www.linkedin.com/grp/post/52030-5995666453381074945#commentID_discussion%3A5995666453381074945%3Agroup%3A52030

A Scrum Master is NOT the team lead! I had to repeat this at least once a day.

A Scrum Master is NOT the communicator for the team. Any team member can talk to

any stakeholder if they desire. A Scrum Master is NOT the decision

maker for the team.

New York, USA

Scrum Master is the one who drives the Agility within team and creates a sense of trust and transparency. He is like a Sheep dog or a servant leader acting as a wall to prevent the team from any deviation or interference.

Gurgaon, India

Anju Gahlawat

San Francisco Bay Area, USA

Karen Fernandez

Seattle, USA

arbitercheerleader

coachfacilitatorteacher

servant leaderstandup comedian

Timothy Mickol

Monitoring and nudging the team towards teamspirit and collaboration, functioning

software and team self management.

Central Region, Denmark

Thomas AC Kofoed

Greater Boston Area, USA

Dennis Lindenberg

...people relax and tell their truth.......large audience simpler than grooming...

When I've played the role, I have played it as one who is responsible for continuous

improvement.So there is the dull bits of calling meetings and

the more material contribution of removing obstacles and identifying non-value-adding

wastes. It's partly practical work and partly culture work. It even gets into personal

interaction coaching sometimes. But all-in-all, about helping the team improve value/effort

ratio.

Greater Chicago Area, USA

Tim Ottinger

Scrum Master’s checklistAll stakeholders needs in backlog?Is backlog visible to everybody?Is it in manageable size?Does PO know what is technical debt?...

Focus and concentrationLike each other?Challenge each other?Variation in Retrospectives?Is focus on Sprint Goal stable?Is board up-to-date?...

Do you have automated tests?Pair programming?Constant refactoring?...

Inter-team communication?Org.impediments at director’s office door? Dead=UselessIs your organization recognized as one of the best places to work?...SM

http://www.scrummasterchecklist.org/pdf/ScrumMaster_Checklist_12_unbranded.pdf

PO

Team

Org

Engineering

What is a Scrum Master?

Likesserving others

(not PM)

My wayto aScrum Master

1990s

2000s

2010s

Process invisibleTeams scatteredMany toolsBacklogs

Scrum

Scrum

Software Development Unit

Trying to manage quality

Agile Manifesto

2013 → Scrum Master

Scrum

New project started...

Visual Studio Scrum

Process Template

What happened next ?

Backlog

R1- 3 teams in 3 countries - component based (backend)- 1 Scrum Master- Scrum events - not all, people frustrated, too short cycle- Poor groomings- Reviews just with PO- Huge amount of impediments (infra)- Me and couple of PMs to CSM course (met fantastic

CST!)

R2

- Invited Agile Coach. Backlog improved, Teams re-structured

- 1.5 Scrum Masters (PM in transition)- Scrum events - all. (Delivery of Scrum workshop)- Groomings appear to be better- Pipeline, automation, infra - improves- Emphasis on Retrospectives- Reviews expand- Impediments analyzed- Frontend starts shining

R3- 2 teams in 3 countries - almost independent- Almost 2 Scrum Masters- Management support in Scrum, UI mockups

beforehand- Monitoring, conflicts, coaching, Retrospective

variations- Reviews better- Teamspirit. Co-location- Feels like we start flowing...

I just wanted to comment from product management point of view that I saw the demo of configuration UI last week for the

first time and I was positively impressed where we are at the moment. In my

mind this company is now closer than ever in the history to run the product

and implement the customer how those supposed to be implemented in 21st

century (regarding one of our core historic product) – thanks for that. You have gone a long way and I am sure you will be able to

deliver continuing like that.

Where we are (May)?

What is a Scrum Master?

Likesserving others

(not PM)

Cares&

doesn’tgive up

(transformer)

Tips for a Scrum MasterMission, not a position - trust, respect, listen & empathize

Dedicated Scrum MasterIt’s PO, Team and

OrganizationGet feedback from people you work with - your Review

Learn from somebody cooler than you Learn coaching - it helps in growing

others

Mentor someoneRead books, blogs, articles, LinkedIn

discussions...

Pay attention to how you communicate &your emotional intelligence

Since I am a Scrum Master

A business that makes nothing, but money is a

poor businessHenry Ford

Poor Rich

What about your business?

Ačiū

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