1. Words Worth Reading Ltd Servicing the healthcare industry http://www.wordsworthreading.co.uk/healthcare-documentation.php What information should go into a healthcare policy on confidentiality? 2. Words Worth Reading Ltd Servicing the healthcare industry http://www.wordsworthreading.co.uk/healthcare-documentation.php Health and social care is being transformed so that each individual can have greater control of their own care. There has been an increase in Internet use, social media and electronic information systems. This makes protecting confidential information more important than ever, if people and professionals are to feel confident about the security of information sharing. 3. Words Worth Reading Ltd Servicing the healthcare industry http://www.wordsworthreading.co.uk/healthcare-documentation.php Everyone using health and social care services in England is entitled to expect that information they entrust to care providers will be treated in strictest confidence. 4. Words Worth Reading Ltd Servicing the healthcare industry http://www.wordsworthreading.co.uk/healthcare-documentation.php The Information Governance Review, led by Dame Fiona Caldicott, which reported in April 2013, examined the subject of confidentiality. It set out seven principles to guide decisions about confidential information and made a range of recommendations, which were accepted by the government in September 2013. These principles should be taken into consideration when creating a confidentiality policy for your organisation. 5. Words Worth Reading Ltd Servicing the healthcare industry http://www.wordsworthreading.co.uk/healthcare-documentation.php The Caldicott principles: Justify the purpose(s) Dont use personal confidential data unless it is absolutely necessary Use the minimum necessary personal confidential data Access to personal confidential data should be on a strict need-to- know basis Everyone with access to personal confidential data should be aware of their responsibilities Comply with the law The duty to share information can be as important as the duty to protect patient confidentiality 6. Words Worth Reading Ltd Servicing the healthcare industry http://www.wordsworthreading.co.uk/healthcare-documentation.php A confidentiality policy should include: Scope: A definition of confidential personal information Roles and responsibilities of staff Reasons for disclosing and using confidential personal information Outline when it is acceptable to give consent to disclose confidential information 7. Words Worth Reading Ltd Servicing the healthcare industry http://www.wordsworthreading.co.uk/healthcare-documentation.php Providing a Confidential Service: An explanation of the confidentiality model used by your organisation Protect Inform Provide Choice Improve An explanation of measures taken to protect personal information An explanation of ways the organisation will Inform service users effectively An explanation of the way different service users needs will be met An improvement strategy 8. Words Worth Reading Ltd Servicing the healthcare industry http://www.wordsworthreading.co.uk/healthcare-documentation.php Confidentiality Decisions for your Organisation: Legal considerations Data Protection Act 1998 Human Rights Act 1998 Administrative law Health and Social Care Act 2001 Disclosure Models Sharing Confidential Information Processing information requests Health Records and the Provision of Health and Social Care Consent Issues Capacity to consent Children, young people and consent to treatment Where patients/service users are unable to give consent Explicit consent The right to withhold or withdraw consent Informing patients and service users how their information may be used 9. Words Worth Reading Ltd Servicing the healthcare industry http://www.wordsworthreading.co.uk/healthcare-documentation.php As an organisation, it is vital that the principle of confidentiality is maintained. Your confidentiality policy should give guidance to staff on how to collect, store, protect and share personal information. Staff should be made aware of the important legislation relating to confidentiality that governs how an organisation should handle this information. 10. Words Worth Reading Ltd Servicing the healthcare industry http://www.wordsworthreading.co.uk/healthcare-documentation.php For all your CQC consultancy needs: 11. Words Worth Reading Ltd Servicing the healthcare industry http://www.wordsworthreading.co.uk/healthcare-documentation.php