what if? consumer driven ehealth innovation

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What if? … consumer driven eHealth innovation Health e nation 7 th April 2011 Rachel de Sain

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Page 1: What if? Consumer driven eHealth innovation

What if? …consumer driven eHealth innovation

Health e nation

7th April 2011

Rachel de Sain

Page 2: What if? Consumer driven eHealth innovation

Business fuelled by Technology

14 years digital media experience•Strategy,•New products •Marketing

Weaving together people, ideas and innovation to form a strong foundation to grow your business.

Supporting businesses to understand how to utilise new technology to:

•Reduce costs•Improve efficiencies•Increase brand awareness•Generate new revenue streams•Improve the bottom line

Page 3: What if? Consumer driven eHealth innovation

Why Health?

Page 4: What if? Consumer driven eHealth innovation

The challenge• Australia’s life expectancy is one of the

highest in the world, second only to Japan

• In 1996, chronic disease accounted for 80

per cent of the burden of disease,

measured in terms of loss of years and

quality of life

• Over three million Australians, or nearly

one in seven, suffer from chronic disease

• Health expenditure as a proportion of

Australian GDP has more than doubled

over the last four and a half decades from

3.8% to 9%

Page 5: What if? Consumer driven eHealth innovation

Using Microeconomic reform to deliver patient-centric Health Care

Page 6: What if? Consumer driven eHealth innovation

Technology holds the key

Page 7: What if? Consumer driven eHealth innovation
Page 8: What if? Consumer driven eHealth innovation

A taste of technologies impact on consumer behaviour

Technology has changed behaviors, attitudes and activities – it will continue to do so…

Page 9: What if? Consumer driven eHealth innovation

Social Media is

Conversation

Page 10: What if? Consumer driven eHealth innovation
Page 11: What if? Consumer driven eHealth innovation

SEARCHABLE

INTERACTIVE

ACCESSIBLE

TIMELESS

Page 12: What if? Consumer driven eHealth innovation

Social Media

Internal

• Communication between staff

External

• Consumers communicating with your brand or service

Provided

• Services for consumers to interact with each other

Page 14: What if? Consumer driven eHealth innovation
Page 15: What if? Consumer driven eHealth innovation

Connectivity

Device capability

Smarter applications

Mobile Revolution

Page 16: What if? Consumer driven eHealth innovation
Page 17: What if? Consumer driven eHealth innovation

Gaming

• Usability, consumer engagement and technology adoption.– Make it fun and they will use it– Great tool for education and change adoption

• eHealth needs a solitaire…• Movement based gaming platforms

– Rehabilitation, falls prevention

• Intergenerational gaming– Bringing families together

Page 18: What if? Consumer driven eHealth innovation

Location

• Knowing where you are– GPS, cellular location services

• Telling others where you are– 4square and gowalla – checking in

• Finding services nearby– Health services already taking advantage of this

• Hyper location– Easily find key shared tools and devices– Maximise precious resource

Page 19: What if? Consumer driven eHealth innovation
Page 20: What if? Consumer driven eHealth innovation

Integrated technologies

Web 3.0 - semantics

Smart homes Smarter devices

Page 21: What if? Consumer driven eHealth innovation

Rachel de [email protected]

skype: rdesaintwitter: rdesain

Thank you!

Final thought…