wendy palmer resume 2015
TRANSCRIPT
WENDY PALMER2725 E. Mine Creek Rd. Unit 1136 Phoenix AZ 85024Phone: 602-380-6063 Email: [email protected]
OBJECTIVE: To obtain a position with a leading organization that will allow me to utilize my interpersonal skills and my extensive sales experience of 25 years.
EXPERIENCE:
JANI-KING OF PHOENIX Phoenix, AZ
2010-present Sales Manager
Manages Account Executives and Sales Assistants. Implement sales and marketing programs to attain new contract business. Provide training to account executives and sales assistants. Monitor daily process of individual to ensure goals are achieved. Worked with team
members, to review and approve all proposals prior to delivery to potential clients. Generate all month end reports for the sales department. Develop targeted marketing campaigns with the President of the company. Sales training for new franchisee’s.
ACHIEVEMENTS: Increased profitability by 60% in the last year. Consistently exceeded monthly sales goals. Top ten in sales in the nation 23 times in the last four years. Consistent National Achievement Award Winner. Closing sales ratio averages 40% per month.
NATURALLY THIN WEIGHT LOSS CENTER Phoenix, AZ
2007 - 2010 Owner
Purchased the company in 2007 and was responsible for all aspects of the business including:
Sales Marketing Ordering of all inventory Consults/Counseling Scheduling Account Payables
1988 - 2007 THE KEY PEOPLE CO. Phoenix, AZ
Started employment in 1988 as an Administrative Assistant and after two years was promoted into the sales department. Sales at The Key People involved a combination of inside and outside sales, as well as all aspects of customer service. During my sales tenure I regularly received awards for Top Sales Person, and mentored many people along the way.
Promoted to Branch Manager and there after promoted to Vice President in the early 2000s. As the manager, I was responsible for:
Major Account Sales Training
Experience (Cont’d…)
WENDY PALMER2725 E. Mine Creek Rd. Unit 1136 Phoenix AZ 85024Phone: 602-380-6063 Email: [email protected]
1988 - 2007 THE KEY PEOPLE CO.
Recognized in the “Who’s Who” of my industry Collections HR related activities Payroll – commissions and bonuses Customer Service escalation Marketing Talent acquisition and growth
Positions held at Key People, and the duration of each:
Vice President (1 Year) Branch Manager (4 Years) Assistant Manager (2 Years) Outside Sales/Customer Service (10 Years) Administrative Assistant (2 years)
EDUCATION / TRAINING:
Paradise Valley High School, Phoenix, Arizona
Sales Technique Classes:
- Sandler Sales Institute –Outside Sales Techniques and Negotiations- Coaching and Teambuilding Skills for Managers and Supervisors- How to Build and Improve Customer Service (Level 1-3)- Conflict Resolution and Confrontation Management- Self Esteem and Peak Performance- Certification in Green Cleaning-Cleaning for Health- Certification in OSHA Standards
REFERENCES:
Larry LippincottBoxer PropertySenior Property Manager602-955-3300
Greg BowerDirector of MarketingHome Health Resources602-622-1539
Harold Dibler CHTP Managing Director Information Services Best Western International 602-763-0589
PERSONAL ORGANIZATIONS & AFFILIATIONS:
International Facility Management Association
Building Owners and Managers Association
US Green Building Council
AZ Property Managers Association
Arizona Lodging Tourism Association
Valley Hotel and Resort Association