welfare scheme in iffco

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INDIAN FARMERS FERTILIZERS COOPERATIVE LTD. A PROJECT REPORT ON LABOUR WELFARE SCHEMES AT IFFCO SUBMITTED TOWARDS THE REGULAR FULFILLMENT OF THE AWARD OF THE PROF. COURSE OF MASTER OF BUSINESS ADMINISTRATION (MBA) UNDER THEGUIDANCE OF : SUBMITTED BY : Mr. ARUN KUMAR SAXENA DESH RAJ SINGH

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Welfare Scheme in Iffco

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Page 1: Welfare Scheme in Iffco

INDIAN FARMERS FERTILIZERS COOPERATIVE LTD.

A PROJECT REPORT ONLABOUR WELFARE SCHEMES

AT IFFCO

SUBMITTED TOWARDSTHE REGULAR FULFILLMENT OF THE AWARD OF THE PROF. COURSE OF MASTER OF BUSINESS ADMINISTRATION (MBA)

UNDER THEGUIDANCE OF: SUBMITTED BY:Mr. ARUN KUMAR SAXENA DESH RAJ SINGH

ASSISTANT MANAGER (HR) MBA. – III Sem(HR)

(P & A DEPARTMENT) ROLL NO. 0701670021

IFFCO, AONLA (BAREILLY)

U.P.TECHNICAL UNIVERSITY, LUCKNOW

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DURATION: FROM 2nd JUNE TO 9th AUGUST 2008

ACKNOWLEDGEMENTEvery experience requires the help of a number of

people for it to be truly rewarding. No. work can be done in vacuumed. The accomplishment of this project would have not been possible individually without encouragement, assistance and valuable support from various sources.

Through it is customary to thanks all those who helped me in this project, but since the report of my summer training as part of my course curriculum for MASTER OF BUSINESS ADMINISTRATION (MBA) programmed so I take this, Opportunity to offer my gratitude to a number Of helping hands for their co-operations and advices to enable me to bring up this project report.

My training in IFFCO INDUSTRY has been a worth while experience because of the help I received from a number of people here and I would like to take this opportunity to extend my heart felt thanks of all those who made my training a good learning process.

First of all, I express special gratitude to my project guide Mr. Arun Kumar Saxena, Assistant Manger (HR) (P& A Department) IFFCO Aonla, Bareilly for encouraging me take this topic for research work and providing the stimulus for putting my heart and soul into it.

I am deeply indebted to Mr. N.C. Nigam (Sr. G.M. IFFCO), who gave me permission for training and made necessary arrangements for the same.

I take this opportunity to express my appreciation and deep sense of gratitude to Mr. D.C.. KALTA, Manager Training, IFFCO, AONLA, for the moral support.

My sincere thanks also go to Mr. K.K. PANDEY, training Officer, IFFCO, AONLA, Who allowed me Summer Training in IFFCO and gave me his suggestions, invaluable time and criticism, whenever needed.

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Last but certainly not the least, I would like to thank to all the members of IFFCO INDUSTRY who provided me with the information and the facilities for the execution of the project.

Finally I would like to thank my teachers and parents for their guidance, and friends who helped me in the completion of this report.

DESH RAJ SINGH

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PREFACEA comprehensive practical study of management is

a supplement to the theoretical classroom knowledge. It helps to understand the subject more precisely.

This report tries to outline idea of professional world and helps in understanding the pragmatic aspect of management functions. Own observations are significant towards the contribution in learning the subject. The report is therefore, designed as a reference of organization functioning rather than copy down instrument.

The purpose of vocational training is to make management student familiar with day to day functioning of business. The present report is an effort in this direction.

My humble endeavor and motive in presenting the project report is to impart a balanced introduction and knowledge of functions of HRD which is an important integral part of Personnel management.

It is hoped that this project will serve as a supportive document to research workers as efforts has been tried to make this report an informative, stimulating and self explanatory.

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CONTENTS

ACKNOWLEDGEMENT

PREFACE

PART-A INTRODUCTION ABOUT IFFCO

ORGANIZATION CHART OF IFFCO

OBJECTIVES OF IFFCO

GROWING FOR STRENGTH TO STRENGTH

VISION AND MISSION

CORPORATE PLANNING

VISION 2010

IFFCO’S LOGO

HUMAN RESOURCE MANAGEMENT SYSTEM (HRMS) LAUNCHED

PART-B INTRODUCTION ABOUT IFFCO AONLA UNIT

ORGANIZATION CHART OF IFFCO

PERFORMANCE HIGHLIGHTS OF IFFCO

SERVICES TO FARMERS

SAILENT FEATURES OF IFFCO

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AONLA UNIT

MOTTO OF IFFCO

MAJOR AWARDS RECEIVED BY IFFCO

NOTABLE ACHIEVEMENTS OF IFFCO AONLA

PROBLEMS OF THE ORGANIZATION

PART-C

PERSONNELL DEPARTMENT

INTRODUCTION

PRIMARY FUNCTIONS OF PERSONNELL DEPARTMENT

ORGANIZATION STRUCTURE OF P&A DEPARTMENT

VARIOUS SECTIONS UNDER PERSONNELL DEPARTMENT AT IFFCO

PART-D EMPLOYEE WELFARE THEORY

INTRODUCTION

MERITS OF WELFARE MEASURES

TYPES OF WELFARE ACTIVITIES

CHAPTER V OF FACTORIES ACT

PART-E

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EMPLOYEE WELFARE AT IFFCO

WELFARE MEASURES OUTSIDE THE WORK-PLACE

IFFCO TOWN-SHIP

SIPSA

SOME OTHER NON STATUTORY/ VOLUNTARY WELFARE SCHEMES

1. LOANS2. MEDICAL BENEFITS3. TRANSPORT

PART-F

CONCLUSION

BIBLIOGRAPHY

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INTRODUCTION ABOUT IFFCOIndian Farmer Fertilizers Cooperative Limited was

established in 3rd November, 1967 with the principal objective of the undertaking manufacture and marketing of chemical of fertilizers. In order to fullfill these goals IFFCO had set up the KALOL plant for manufacture of nitrogeneous fertilizers and kandla plant for manufacture of phosphoric fertilizers. These plants commenced commercial production in the year 1974-75.

IFFCO has emerged as Asia's largest fertilizers cooperative with its four modern sophisticated plants at kalol and kandla in GUJARAT and Phulpur and Aonla in Uttar Pradesh. IFFCO is country largest producer of nitrogenous and complex fertilizers with the total production capacity of 2.6 million tones and contributes approximately 13% of the fertilizers produced in the country.

The membership of IFFCO today comprises of 30,000 Cooperative Societies from village to the national level spread over in 18 states and 3 Union Territories and the total paid up share capital as on the date stands at over Rs 362 crores.

IFFCO is co-promoter with the government of India in Krishak Bharati Cooperative Limited (KRIBHCO) and has contributed Rs.97 crores to the equity of KRIBHCO. IFFCO is also co-promoter with the government of AP in the GODAWARI FERTILIZERS AND CHEMICAL LIMITED (GHCL) and has contributed Rs 52 lakhs in the equity of INDIAN POTASH LIMITED (IPL).

The society has been implementing projects through financial assistance from the world bank and indigenous public financing institutions who have prescribed their own requirement for drawl of funds procurement producers and accounting etc.

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Organization Chart Of IFFCO

Board Of Directors

Chairman & Vice Chairman

Managing Director

Director Director Executive Executive Executive Marketing Finance Dir. P&A Dir. Tech. Dir. P&D.

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OBJECTIVE OF THE COMPANY

During last 35 years of existence, IFFCO has taken a remarkable step forward and has established itself as Asia’s largest fertilizer company. The broad objectives of setting up this venture are as follows:

1) The main thrust of IFFCO’s activity is an increasing agricultural productivity through balanced fertilization.2) Some of the innovative endeavors of IFFCO in the pursuit of its commitment to serve the farming community are village and district adoption programs, intensive fertilizer - promotion campaigns and reclamation of problematic lands.3) It aims to promote the activities for enriching the life of rural masses playing a role of catalyst by village adoption.4) To create a healthy social atmosphere by establishing some health care centers in clusters of villages.5) To create scientific awareness among the farmers.6) To ensure availability of fertilizers at the farmers’ doorstep.7) Other side of IFFCO is to provide relief to rural masses at time of contingencies and to help them in the treatment of wasteland.

IFFCO has grown steadily since its inception today. It has emerged not only as the largest fertilizer producing organization in India but also Asia’s largest fertilizer co-operative.

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GROWING FOR STRENGTH TO STRENGTH

Channeling the power of the unity,IFFCO has become an unchallenged frontrunner in India's initiatives.On the other hand, is its massive manufacture base both working in tandem to serve the needs of millions of farming families, nationwide?

On last count, IFFCO has membership of a whooping 36,000 member societies seperate across INDIA.This year's fertilizers prodution of 55.50 lakhs tones in the highest ever by IIFCO,further increasing it's lead as the no. 1 fertilizers organisation in India.In 2004-2005,IFFCO'S pants contributed narely a fifth to nations total nitrogenous and phosphoric fertilizers production.

IFFCO production capacity not only offers the best quality product but also enables production at the most competitive cost,constant improvement in energy efficient has been a major focus area a part of optimization of operational cost.

At IFFCO, we are firmly on the track laeding to farmer's service. A long journey, perhaps w/o an end but with every action a matter of delight an satisfaction for us economy.

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VISION & MISSIONVISION

To augment the incremental incomes of farmers by helping them to increase their crop productivity through balance use of energy efficient fertilizers; maintain the environmental health; and to make cooperative societies economically and democratically strong for professionalized service to the farming community to ensure an empowered rural India .

MISSION1. To provide to farmers high quality fertilizers in right time and in adequate quantities with an objective to increase crop productivity. 2. To make plant energy efficient continually review various schemes to conserve energy.3. Commitment to health, safety, environment and forestry development to enrich the quality community of life.4. Commitment to social responsibilities for a strong social fabric.5. To institutionalize core values and create a culture of team building, empowerment and innovation which would help incremental growth of employees and enable achievement of strategic objectives.6. Foster a culture of trust, openness and mutual concern to make working a stimulating and challenging experience for stake holder.7. Building a value organisation with an improved and responsive customer focus. A true commitment to transparency accountability and integrity principle and practice.8. Souring raw matreials for production of phosphoric fertilizers at economical cost by entering into Joint Ventures outside India.9. To ensure core and non- core sector.

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10. A true Cooperative Soceity commited for fostering cooperative movement in the country.

CORPORATE PLANNING.

NITROGENOUS FERTILIZERS PROJECT OMAN(OMIFCO):-

IFFCO along with other joint partners is setting up an ammonia urea fertilizers project is OMAN with an annual capacity of 16.53 lakhs MT UREA and 2.5 lakhs MT AMMONIA. The project cost of US$ 969 million is being financed with DEBT: Equity Ratio of 2:1. Against the total equity of US$ 320 million IFFCO has contributed 25% equity amounting to US$ 80 million.

Natural gas as feed stock for the plant will be spplied by the govt. of oman under a long term gas supply agreement. The Govt. of India (GOI) wil purchase the entire urea production from OMIFCO under a 15 year urea off take agreement .IFFCO will purchase the entire surplus Ammonia under 10 year Ammonia off take agreement.

Impementation of the project commenced on August 15, 2002.The project is expected to be commisioned with in schedule and the comercial production is expected to start by 15 July 2005. We are happy to inform that trial production of Aommnia started on March 28, 2005 and of April 12, 2005.

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VISION 2010In order to maintain the sustained pace of

remarkable growth being achieved under the MISSION —2005, the Society is in the process of formulating another growth plan “VISION 2010”.

The Fertilizer pricing policy environment in the country continues to be uncertain. In order to sustain growth and ensure adequate return to the member shareholders on the investment, IFFCO is exploring opportunities for diversification into other areas of profitable business apart from investments in the fertilizer sector. In its foray into other sectors, the Society strengthening cooperative infrastructure and cooperative system with overall - emphasis on strengthening Rural India. Accordingly, the following main objectives have been kept in view while formulating the “VISION- 2010”.

1. Attaining an annual turnover of Rs. 15000 crore by 2010;2. Installation of Ammonia and Urea plants including acquisition of fertilizer units;3. Backward integration to meet feed-stock requirements such as phosphoric Acid etc;4. Generation of power;5. Exploration / Distribution of Hydro-carbons;6. Production and marketing of micro-nutrients, seeds, bio fertilizers, pesticides etc;7. Value addition to Agro-products and marketing;8. Manufacture of Petrochemicals;9. .Banking and Financial Services;

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10. Information Technology and IT enabled services.

IFFCO’S LOGOLogo's ratio is 1:2:5 and the color is green. The

rectangle shows that the Indian economy is depend upon the agriculture and green color shows the faith of the farmers, they believe that after using the urea their fields will always be green, the remaining white color shows that the quality of the IFFCO's product is very good and oval shape is meant for the wealth and prosperity.

IFFCO's are four pants:

1. KALOL

2.KANDLA

3.PHULPUR

4.AONLA

Having the capacity of the production of 4.7 million tonnes of fertilizers. IFFCO's all plant have been avhieving the annual capacity utilization in the range of 122-120% in the critical condition of the limited supply of the natural gas.

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HUMAN RESOURCE MANAGEMENT SYSTEM (HRMS) LAUNCHED

The ambitious FIRMS Package of IFFCO was formally launched on June 4, 2003 at New Delhi. In a simple but elegant function, the President of IFFCO’s Employees Union, Mr. Bharadwaj, launched the software and reviewed one of the modules after entering his personal number and password. Shri S.C. Mittal (General Manager, Management Services) gave an over view of the package and explained the usefulness of the package to the organization. Mr. Rakesh Kapoor (Finance Director) and Shri S.K.Mishra (ED — Personnel & Administration) and other dignitaries from Employees Union, Officers Association, production units, marketing and corporate office graced the occasion.

The HRMS package is software of wide dimensions and touches almost all aspects of employee related activities. It consists of about 35 modules and provides an exhaustive MIS for managers at various levels for monitoring and also provides an elaborate Employee Information System (EIS) to update employees on information pertaining to them. Important modules include Payroll, Establishment, Time Office, Medical Reimbursement, Provident Fund, Loans & Advances and a host of other modules that address all the requirements of all the employees of the Society.

The launch of HRMS, in tandem with the IFFCO’s Wide Area Network, heralds a new approach of wide ranging unified and integrated systems throughout the organization that can result in a boost to employee productivity

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ABOUT AONLA UNITThe IFCCO AONLA unit is located in gangetic

plants of Uttar Pradesh Bareilly district about 28 km. South-west in Bareilly-Badaun-Aonla road. It was set up on 08 January 1985 and started commercial urea production at 16 July 1988. The infrastucture of Aonla unit is very big and constructed on 713 acres of land.

IFFCO AONLA unit is one of the most efficient and quality-wise as well as environment oriented unit so that M/s KPMG Peat Marwick, a qualty registrar has certified it as ISO:9002 unit and M/s BVQI London has accredited it as ISO:14001 unit. The Aonla unit, an Ammonia -Urea complex is comprised of the two phases:

AONLA-IAONLA-II

AONLA-I was established in 1988 and it was digested to nation by honarable prime minister of India late SHRI RAJEEV GANDHI on 17 May 1989.

AONLA-II was established in 1996 December. This unit was digested to nation by honorable prime minister of India SHRI I.K.GUJRAL on 28 Jauary 1997.

The total capacity of both the phases is 891000 million tonnes ad 145200 millions tonnes per annum of ammonia and urea respectively. there are two streams of ammonia and four streams of urea.

The natural gas from H.B.J pipeline being supplied from Bombay highway is the feed for the plant. AONLA I was commenced on May 1988 and AONLA II was on December 1996. Both uits are acheiving the annual capacity utilization 116%.

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Organizational Chart at Aonla Unit

Unit Head

General Manager

Manager Manager Manager Manager ManagerFinance Production Maintenance (HR) Marketing

Manager Personnel Manager Administration

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PERFORMANCE HIGHLIGHTS FOR THE YEAR 2004-05The following are the performance highlights of IFFCO:-

Production of Fertilizers 61.54 LAHK TONNESProduction of Urea 37.14 LAKH TONNESProduction of NPK/DAP 24.40 LAKH TONNESHighest sale of fertilizers 64.64 LAKH TONNESProfit before Tax Rs.470.92 CROREProfit after Tax Rs.319.64 CRORETurnover Rs.7224 CROREPlant Productivity 1510 tonne/headMarketing Productivity 4042 tonne/head

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SERVICES TO FARMERS

Agricultural Extension and fertilizer use promotion programs as an integral part of the marketing activity. Programs are conducted at Area / State / Zonal Offices under the guidance of agricultural scientists. Programs undertaken are:

• Balanced fertilization programs• Adoption of villages for all round socio-economic development• Farmers visit to various agricultural institutes and research farms• Farmer’s Meetings, Field Days and Crop Seminars• Mobile Soil Testing Laboratories with Audio-Visual aids

FARMERS BENEFIT PROGRAMS

IFFCO from its very inception has been alive to its responsibility of increasing the agricultural productivity through promotion of scientific farming among the farming community including balanced fertilization. IFFCO field staff use the whole range of methods such as field demonstration, farmers’ meeting, soil testing, crop seminars, field days, distribution of mini kits etc. to the weaker sections of the community for effective transfer of improved agricultural technology.

FARMERS SERVICE CENTER

IFFCO has established about 200 Farmers Service Centers where all essential inputs like fertilizers, seeds, agro chemicals and guidance for their judicious use are

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provided under one roof. The agricultural implements like seed cum fertilizer drills, sprayers, dusters etc. are also provided to farmers on custom hiring basis. Considering their popularity among the farming community, IFFCO in collaboration with NCDC is presently engaged in developing 2500 co-operative societies on the pattern of IFFCO Farmers Services Centers.

FARMERS INTEGRATION SCHEME

To fulfill its objectives of serving the farming community, the society has drawn up a scheme of farmers’ integration under which the farmers from one part of the country are taken to another part in small groups. The objective is to expose them to modern agricultural heritage, social customs and lifestyle of different regions of the country and thus to achieve the objective of national integration.

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SOME FEATURES OF IFFCO AONLA UNIT MANAGEMENT INFORMATION SYSTEM

In keeping pace with changing time, management information system has been given due status at Aonla Unit. The unit has a campus wide computer network using client-server technology. Fiber Optic Cable of about 7 Km length runs throughout the plant and forms the nerve system of network. All networking components like state of art switches and hubs have been provided by IBM The network comprises of 200 No of clients and- 5 No. of servers. Most of the clients are Pentium and Pentium MMX Computers. IBM Rs.6000 is the main server having AIX and Oracle 8.0 on it. Rest is Windows NT and Netware Servers. All functional areas of the Unit have been computerized. The network is connected to all Units, Head Office and Marketing Offices via satellite through NICNET. Lotus Notes 4.5 on Windows NT facilitates e-mail within and outside the country.

Aonla Unit’s own website has been placed on Internet so as to enable others to know about the success story of Aonla Unit.

ENVIRONMENT MANAGEMENTIFFCO understands its responsibility towards the

environment, therefore, to maintain the ecological balance, Zero Effluent Technology has been selected for its plants. The effluent from various plants undergoes extensive treatment and collected in lagoons from where it is used for irrigation of: the green belt. A large 80 meters wide green belt has been created around the plant. Some of the important environment management facilities provided are, dedusting system disc-oil separator, hydrolyser, non-chromate cooling water treatment program and separate effluent treatment plant. The air quality is also monitored continuously.

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The environment parameters that are monitored are well below the MINAS and other pollution standards. The logons area has become natural habitat for the migratory birds during winter season and can excel as any picnic resort.

Quality ControlBeing an ISO: 9002 Unit, IFFCO Aonla lays much

emphasis on customer satisfaction through quality objectives. To meet its quality objective, a full-fledged laboratory has been established to monitor quality of production process at various stages round the clock and as well as the inputs and final product Urea.

Community DevelopmentIFFCO being an institution is committed to work for

the improvement of the socio economic conditions of rural population around the plant. Aonla Unit has adopted several villages under its village development scheme .Hand pumps, road construction, school building and other amenities have been provided in the surrounding villages. Medical camps, free distribution of medicines, polio and diphtheria vaccines, family planning and social marketing are the few activities undertaken in these villages. Subah Ladies Club of township also plays active part in social welfare by running an education center for the education of poor children.

Human Resource DevelopmentEmployee development leads to the organizational

development. IFFCO has grasped this fundamental truth. A fully functional Training and Development Section has been created to provide learning avenues to the employees. Most of the employees are recruited as trainees and then required to undergo extensive off-the job and on -the job training in various disciplines. Other managerial and developmental training is also arranged

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in -house as well as at the other prestigious institutions. The developmental activities do not end with employees but extended to the families also.

Fire and SafetySafety and fire prevention bring the primary factor

of well being of an organization. Therefore a well equipped fire and safety section has been established in addition to various in built safety features of the plants and their technology. Fire and Safety section has been provided with sophisticated and modern facilities like fire fighting tenders , rapid intervention vehicle , fire proof clothing , personal protective equipments , explosive meters, safety belts, air breathing apparatus , etc.To inculcate safety habit in each of the employee, various safety seminars, training and competitions are organized from time to time. A detailed on -site emergency plan has been developed and practiced at regular intervals to maintain preparedness to meet any eventuality.

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MOTTO OF IFFCO

1. EXCELLENCE IN ENERGY CONSERVATION.

2. COMMITMENT TO BETTER ENVIRONMENT.

3.OVERALL COMMUNITY AND RURAL DEVELOPMENT.

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MAJOR AWARDS RECEIVED

KALOL

Seven Awards for overall, performance from FAI. Two Awards for Industrial safety from GOI. Award for Technical Innovation from FAI. Two Raj Bhasha Shields for performing Hindi. Award for Safety From National safety Council,

Chicago. Indo German Greentech Environment Excellence

Award.

PHULPUR

Four Awards for Productivity from NPC. Six National Safety Awards from GOI. Two awards for Overall Performance from FAI. Two awards for Technical innovation from FAI. Three National Energy Conservation Awards. Three Awards for best Environment Protection from

FAI. Best Environment Excellence Award from Indo-

German Greentech Foundation. Best technical Paper award by FAI.

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KANDLA

Twelve safety Award from National Safety Council, Bombay GOI.

Twenty three Safety Awards from Gujrat Safety Council, Barada.

Nineteen Awards for Safety from National Safety Council, USA.

Letter of Appreciation from CEB for Energy Conservation.

Raj Bhasha Award for Promoting Hindi. Six Awards for Overall Performance from FAI.

OTHERS Three awards for Best Display in FAI Exhibitions. Two awards for Highly Commendable Accounts. Award in Appreciation of Initiative in Family

Planning. Awards for Best House Journal.

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NOTABLE ACHIEVEMENTS OF IFFCO,AONL

Aonla Project “Mechanical” completion achieved within 36 months from zero date.

Commissioning of Ammonia Plant within 36 days from the process feed cut-in into primary reformer.

Commencement of commercial production in just 42 month from Zero date inspite of delay in supply of natural gas by M/s GAIL and C02 compressors by M/s BHEL.

Implementation of Aonla Project has been taken as modal for future projects by Govt. of India.

IFFCO has bagged two prestigious National Awards- One for best project implementation. (Second prize) by Ministry of Program Implementation, Govt. of India and other for technical film new horizons- Aonla project (Second prize) byFAI.

ASCI, Hyderabad have adopted implementation of Aonla project as a model case study for there general management level courses.

The consumption of energy per tonne of Urea produced at Aonla has been record lowest in Indian fertilizer industries.

The project was implemented with a saving of Rs. 30 Crore from the original estimate of Rs.696 Crore.

Doordarshan, Lucknow and Delhi in its National Network presented the story of the Aonla project highlighting project completion and its other social activities.

Development of 50 meter inside green belt around the factory to keep the environment cleans.

National Energy Conservation Award —1995 (first prize) in the Fertilizer Sector by Ministry of Power, Govt. of India.

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Certificate of Merit from NPC for performance in the year 1993-1994.PROBLEMS OF THE ORGANISATION

• IFFCO Aonla Unit is a natural gas based fertilizer plant set up on Hazeera — Beejpur — Jagdishpur (HBJ) Pipeline. This pipeline is running through four states and has become very old there by posing a threat for the IFFCO Aonla Unit.

• The IFFCO Phulpur Unit is a non- gas based plant running on Naphtha and Coal. The problem faced by it is that the cost of Naphtha is very high thus increasing the cost of production.

• The IFFCO Aonla Unit is a subsidized organization but the Government of India is trying to finish this subsidy as soon as possible.

• The Aonla Unit is also facing a problem of shortage of gas; therefore, the cost of production is growing higher.

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PERSONAL DEPARTMENT

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The Personal Department is The Heart Of Any Organisation, Which Act A Source Of Inspiration and guidance in evolving personnel policies and frame rules and regulation for grown and development of employee and to sens their deep commitment and sens of belonging to the organisation. one of major factor contributing to the need for a personal department in the fire place in the complexity and sophistication of most personnel /human resource activities.

The primary functions of the personnel deparment are:

1) Organisational planning and development.2) Staffing and development.3) Training and development.4) Compensation, Wages and Salary administration.5) Motivation and incentives.6) Employee services and benefits.7)Employee records.8) Labour and IR.9) Personnel Research and personnel audit.10) It is responsible for initiating and evolving sound personal policies, procedures and practices.11) It is responsible for laying uniform service conditions for all the employees.12) It hold periodic meetings and discussions with representative of all recognized unions for resolving issues of company wise nature and inter in to agreement in respect of wages and allowances and allied matters. Organizations Structure of P&A Deptt.

Executive Director

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(Head Office)

J G M (P&A)

Chief Manager

Senior Manager

Deputy Manager

Senior Personnel/Senior Administrative Officer

Personnel Officer/Administrative Officer

Jr. Personnel Officer/Jr. Administrative Officer

Sr. Assistant

Jr. Assistant

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Various section under personnel Department at IFFCO

HRD CELLThe cells have been created at divisional levels to ensure effective implementation of HRD plan with special emphasis on Identification of development needs and preparing manpower for future needs.It carries out following activities:a) Recruitment: For recruitment and selection both internal as well as external sources are used.b) Internal recruitment: Lower grade employees are promoted to higher grades according to the eligibility criterion.c) External Sources: No agencies are hired. Vacancies are notified in employment Exchange, advertisement in News paper in also given. Usually, external recruitment is resorted only when internal sources dry up.2) Selection: After screening of application suitable applications are called for psychological, personality physical tests and interview. Selection is done by a selection committee. It consists of Head of concerned Department, Specialist and member from Personal Department.3) Training: Most of the employees are recruited as trainees and then required to undergo extensive off the job and on the job training in various disciplines.

Posting and Transfers: Regardless of the post to which an employee is initially appointed and the station where he is posted. IFFCO reserves the right to transfer him from one post to another equivalent post and from one station to another, anywhere in India or abroad.

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Promotion: IFFCO has a fixed and written promotion policy which is based on both seniority and merit. Usally it is based on both qualification as well as cadre.

Termination : An employee’s service may be terminated at any time on one month’s (but not less than 30 days) notice on either side or by the emp1oye

Industrial Relation :The organization has set up healthy traditions in encouraging and fostering cordial and, harmonious industrial relations in dealing with employees.

The main functions of IR section are as follows:

1) Compliance of statutory provisions.2) Dealing with unions.3) Participate Dispute.

Welfare: This sections deals with various welfare activities. (Like sport and cultural programmed for employees, Canteen facility etc.)

Time office: Keep track of employee attendance. Employees are given electronic cards which are to be electronically punched at the time of entering or leaving the office.

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Provident fund : IFFCO has its Own Board of Employees Provident fund as per EPF and misc. Provisions . Act, 1952 and PF benefits shall be as IFFCO EPF rules.

Retirement: Retirement and super annotation shall be at the age of 58 years.

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Various Section Under Administration Department:

Estate Office: Takes care of sanitation of plant and township, allotment of houses, shops etc. Administration department also take care of indirect facilities like medical , HBL, libraries etc.

Horticulture: Looks after the plantation in the whole IFFCO Unit including township.

Guest house: Proper maintenance of guest house is required for accommodation facility to people like contractors , trainees etc.

Sanitation: Takes care of sanitation of plant and township.

Transport: Takes care of proper running of transport facility provided to the employees.

General Administration: It takes care of other things such as furniture and fixtures, stationery, stock and non stock items.

Hospital: Attention is paid by Administration department for proper running of hospital, responsible for appointment of doctors and hiring specialists.

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Employee Welfare

After employees have been hired, trained and remunerated, they need to be, retained and maintained

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to serve the organization better. Welfare facilities are designed to care of the well-being of the employees.Welfare means faring or doing well. It is a comprehensive term , and refers to the physical, mental , moral and emotional Well- being. . Of an individual. Labor welfare, also referred to as betterment work for employees; relates to taking care of the well-being of workers by employees , Trade unions and governmental and non-govt. agencies. “Labor welfare as a term which is understood to include such services, facilities and amenities as may be established in or in the vicinity of undertakings to enable the persons employed in them to perform their work in healthy, congenial surroundings and provide them to perform their work in healthy, congenial surroundings and provide them with amentias conductive to good health and high morale”. Labour welfare has too aspects-negative and positive on the negative side, labour welfare is concerned with contracting the beneficial effects of the large-scale industrial system of production (especially capitalistic) so far as India is concerned-on the personal / family and social life of the worker, On its positive side, it deals with the provisions of opportunities for the worker and his/her family for a good life as understood in its most comprehensive sense.

MERITS OF WELFARE MEASURES

Labour welfare is justified for several reasons:

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The industrial worker is indeed a soldier safe guarding the social and economic factors of the industrial economy, and his/he actions and interactions within the industrial frame work will have great impact and influence on industrial development.

Welfare facilities help motivate and retain employees removes dissatisfaction and help in developing loyalty in workers towards the organization.

Welfare may not directly increase productivity, but it may add to general feedings of satisfaction with the company and cut down labour turnover.

Welfare may help minimize social evils (such as alcoholism, gambling, drug addiction and the like). A worker is likely to fall a victim to any of these if he/she is dissatisfied or frustrated. Welfare facilities tend to make the worker happy, cheerful and confident looking.

TYPES OF WELFARE ACTIVITIESThe meaning of labour welfare may be made more

clear by listing the activities and facilities which are referred to as welfare measures.A comprehensive list of welfare activities is given by Morty in his monumental work of labour welfare he divide welfare measures into two broad groups, namely1. Welfare measures inside the work place; and2. Welfare measures outside the work place. Each group include several activities.

1. Welfare Measures inside the work placea) Conditions of the Work Environment

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b) Conveniencesc) Workers’ Health Servicesd) Women and Child Welfaree) Workers’ Recreationf) Employment Follow-upg) Economic Servicesh) Labour- Management Participationi) Workers’ Education

2. Welfare Measures Outside the Work Placea) Housing: bachelors’ quarters; family residences according to types and rooms.b) Water, Sanitation, Waste disposal. .c) Roads, lighting, parks, recreation, Playgrounds.d) Schools: nursery, primary, secondary and high school.e) Markets, Co-operatives, consumer and credit societies.f) Bank. g) Transport . h) Communication: post, telegraph and telephone.i)Health and medical services: dispensary ,emergency ward, out patient and in-patient care, visiting; family planning.j) Recreation: games; clubs; craft centres; cultural programmes, that is, music clubs; intrest and hobby circles; reading room and library; open air theatre; swimming pool; athletics, gymnasia.k) Watch and ward; security.l) Community leadership development: council of elders; committee of representatives; administrative of community services and problem; child, youth and women’s clubs.

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Welfare facilities may also be categorized a) Intra-moral b) Extra-moral.

Welfare Facilities by the government

With a view to making it mandatory for employers, to provide certain welfare facilities for We their employees, the government of India has enacted several laws from time to time. These laws are -the factories Act, 1948; the Plantation labour Act, 1951; the Bidi and Cigar Workers (Conditions of Employment) Act,1996; and the Contact Labour (Regulation and Abolition) Act, 1970. Another significant step taken by the central government has been to constitute welfare funds for the benefit of the employees. These funds have been established in coal, mica, iron-ore, limestone, and dolomite mines. The welfare activities covered by these funds include housing, medical, educational and recreational facilities for and their dependents.

Welfare activities may also be defined as:

1) Statutory Provisions;These are mandated by the factories Act, 1948; The Mines Act, 1952; The plantation Labour Act, 1951 and same other acts of all there, the factories act is significant.

2) Non statutory Provisions:

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Non statutory benefits, also called voluntary benefits include loans for house building, education of children leave travel concession, fair price shops, loans for purchasing personal conveyance and a host of other facilities

The Indian factories Act, 1948 is a comprehensive place of legislation covering all the aspects regarding the factories Under the rule making power practically all the states have framed their rules and regulations there by ensuring maximum advantages.

The act was first conceived in 1881 When a legislation was enacted to protect children and to provide health and safety measures Later, hours of work were sought to be regulated and were therefore, incorporated in the Act in 1911. The Act was amended and enlarged in 1934 following the recommendations of the Royal Commission of labour A more comprehensive legislation to regulate working conditions replaced the Act in 1948.

CHAPTER V Of FACTORIES ACT

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Welfare (Sections 42 + 052)

Chapter V of the Act contains provisions for welfare measures for the workers. The whole of the chapter containing a sections to the long desired provisions of uniform standard of welfare order for industrial labour.a) Washing facilities (S.42)b) Facilities for storing and dry clothing (S.43)c) Sitting facilities for occasional rest for workers who are obliged to work standing (s.44)d) First aid appliances (like first aid owes or cupboards) one for every 150 workers and ambulance facilities, if there are more than 500 workers (S.45)e) Canteens if employing more man 250 workers (S.46).f) Shelters, rest rooms and lunch rooms, if employing over 150 workers (S.47) .g) Crèche if employing more man 30 women (S.48).h) Welfare officer, if employing 500 or more workers (S.49).

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1. Conditions of the work Environment:

a) Safety:For the purpose of neighborhood safety and safety of the plant there are mainly three types of securities at IFFCO.

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I. CISF( Central industrial Security force): appointed by Govt.II. IFFCO security.III. Security on contract basis

To take care of the cleanliness of the work place there is a separate sanitation department (under Administration Department).

b) The various other functions such as House keeping: up-keeping of premises- Compound Wall, Lawns, gardens and saffron, passages; With-washing. Etc. are taken care by Estate office and Horticulture Department Separately according to the nature of the job.

c) Sanitation and a cleanliness: At IFFCO proper attention is paid to the Workshop

(room) sanitation and cleanness. Proper attention is paid accusation of dust (and refuse) and is removed daily by sweeping or by other effective means.

Ventilation: At IFFCO there is Provision for adequate yentilation

by circulation of fresh air.

Elimination of dust, fumes, smoke and gases:

At IFFCO effective measures are adopted to clean the dust and fume from the workroom. The fumes are discharged at a height of 96 meters and the content of NH3 and Urea in it is a low as 6 ppm.

Humidity:

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At IFFCO the humidity of the air is not artificially increased during the manufacturing process.

Overcoming: At IFFCO there is 15 cubic meter space for every

worker thus no overcrowding.Lighting:

At IFFCO there is sufficient and suitable lighting artificial or natural provided and maintained at every part of a factory.

d) Control of effluents: IFFCO understand its responsibility forwards the environment. The effluent from various plants undergoes extensive treatment in Effluent Treatment Plant (etv) and this water is then used for irrigation.

e) Sitting arrangement:At IFFCO there is suitable arrangement for sitting and proper attention is paid to the convenience and comfort of workers , there are shelters restrooms and lunchrooms for the same purpose.

(f) Work men’s Safety measures: At IFFCO there is proper maintenance of machines

and tools used. To provide protection against dangerous fumes and

gases (Which can be used up to 35 minutes) workers are provided with breathing apparatus, safety helmet, earplugs or muffs , Goggles, Dust mask, hand gloves to avoid any sort of inhalation. Further there is a huge vacuum cleaner and high rotation fans to remove accumulated from workshop or from clothes of workers respectively.

For the employee working in Ammonia Plant, Ammonia Suit is provided to product them.

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Detectors are there in the plant to detect leakage of Ammonia and Hydrogen.

Pressure relive Valves are there to excess pressure if any machinery.

All electric equipment’s are earned to prevent any shock.

IFFCO has trained male workers for examination of the machinery’s Further employees are not allowed to wear loose clothing and are instructed to wear shoes while working.

IFFCO employees no young person work as dangerous machines unless he is fully trained or under adequate supervision, there is no women worker in plants.

In IFFCO proper attention is paid to fencing of machines:There is a safeguard (Pu11 guards, coupling guards etc.) On every moving part of a prime mover, every part of electric generator or motors, rotators converter, every dangerous part of any other machinery.

(g) Information or Communication:There are amble notice Board , Posters, Pictures, Slogans for proving information throughout the plant and in township as well.There is also communication facility via communication channels (inside plants & control rooms) through which workers and engineers can communicate with each other easily when required.

(h)Working hours:In IFFCO the working hours (in general shifts) are from 8:15 to 17:30, the lunch time is from 12:30 to 13 :00 On Saturday’s the working hours are from 8 :15 to 12:30 only. Thus no worker works more than 48 hours in a week.

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Shifts:

In IFFCO there are four shifts in which workers are working the timing of the shifts are as follows;Shift A 06:00 to 14:00Shift B 14:00 to 22:00Shift C 22:00 to 06:00Shift G (General) 08 :15 to 17 : 30

In IFFCO there is provision for intervals for rest of about 30 minutes they can also take, occasional break if required.

Extra wages for Overtime: In IFFCO workers are paid for overtime at twice the existing rate of wages. The officers are given compensatory off for working overtime.

ii) Conveniences urinals and lavatories: Sufficient lavatories and urinal accommodation

(Separate for male and female workers) of prescribed type and conveniently situated and accessible to workers at all time while they are at factory.

There are bathrooms, waste disposal baskets, spittoons, washbasins in a sufficient number at convenient places and are maintained in a clean and hygienic condition.b) Drinking Water: there are sufficient number of water coolers in the plant situated at convenient places.

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c) Canteen : In IFFCO the canteen is established near the main gate of the factory. It provide tea, snacks and meals at very reasonable rates to the employees.d) There are shelters, cloak rooms, rest rooms, reading rooms. There is library (both at the plant and in the township) for the employees.Worker like urinals, rest rooms etc. in the plant as there are no Women worker in the plant.e) Employment follow up: in IFFCO progress of the employee Problems with regard to workload, Supervisors and colleagues in Taken care by P & A Department via grievance handling etc.f) Economic Services : In IFFCO there ,are suitable, welfare schemes regarding health insurance, rewards and incentives, and gratuity and pension, workmen’s compensation for injury, family assistance in times of need, profit and bonus sharing schemes etc.g) Labour - management participation : The participative management is encouraged by formation and working of various committees like workers committees, safety committee, canteen committee etc.h) Worker’s Education: in IFFCO stress is given to enhance the worker’s education this is done via reading room library, social education, seminars, factory news review, magazines etc.i) Washing facility : In IFFCO there is adequate and suitable facilities for washing for the use of the workers employed there in. They are kept clean and hygienic.j) Fire and Safety: A well equipped, fire , and safety section has been in addition to various built in safety features of plan and technology.To include safety habit in each employee various safety seminars, training and competitions are organized from time to time.

Labour Welfare Officer: Schedule of the act provides that in Every factory where in 500 or more

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workers are ordinarily employed, The employer shall appoint at least one welfare officer. The officer is expected to act as an advisor, counselor, mediator and Liaoning.Officer between the management and the labour Specifically his/her duties include the following:For the same purpose IFFCO has appointed a welfare officer Mr. Jeetendra Bhardwaj who acts as an advisor, counselor, mediator and Liaoning Officer between the management and the lobour.

1. Supervision of safety, healthy and welfare programmes(i) Like housing, recreation and sanitation services. (ii)Working of joints committees. (iii)Grant of leave with wages. (iv)Redressed of worker’s grievances.

2. Counseling workers in (i) Personal and family problems.(ii)Adjustment to their work environment. (iii)Understanding their rights and privileges.

3. Advising management in matters of (i)Formulating welfare policies. (ii)Apprenticeship training programmers. (iii)Complying with statutory obligation to workers. (iv) Developing fringe benefits. (v) Worker’s education.

4. Liaoning with workers so that they may

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(i)Appreciate the need for harmonious industrial relations in the plant; (ii)Resolve disputes, If any; (iii)Understand the limitations under which they operate. (iv) Interpret company policies correctly.

5. Liaoning with the management so as to apprise the latter about worker’s viewpoints on organizational matters.

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IFFCO TOWNSHIP

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IFFCO township spread over an area of 500 acres having 1085 houses In situated on Bareilly Aonla road in front of factory.

It provides all modern facilities, amenities and recreational aspects to all the employees residing in the township.The township is well maintained with palanned row of houses, lush green lawns, trees parks and wide roads. It has its own shopping Center, hospital, recreation club, cable T V community centre, open air theatre, swimming pool, stadium, temple and school(one central school and play school) for the children of the employees.

Waste disposal: The effluent from various plants undergoExtensive treatment in lagoons from where they are used for irrigation of the green belt.The logons area has become natural habitat for the migratory birds During winter season and excel as any picnic resort.

Community Development: IFFCO being an institution is Committed to work for the improvement of the socio economic conditions of rural population around the plant.Aonla unit has adopted several villages under its village Development scheme.Hand pumps, road construction, school building amenities have been provided in the surrounding villages. Medical camps, Free distribution of medicines, polio and diphmeria vaccines, Family planning and social marketing are the few activities undertaken in these village.

Subah ladies club of township also plays an active role in Social welfare by running an education centre for poor people.

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Farmers service centre has been established in village sainda near Aonla unit which provide fertilizers, pesticides and seeds to the farmers.

For the same purpose a project “Strengthen ReproductiveHealth and family Planning Services in Alampur Zafrabad Block of Bareilly District” is being implemented by IFFCO Jan Kalyan Samiti. It is funded by USAID - India and IFFCO Aonla named “SIFPSA”.

SIFPSA(States Innovation in Family Planning Services Project Agency, India)

To assesses efficiencies of services of reproductive and childHealth and primary health care being provided by this project in a Population of 1 ,70, 000.65 Community based education and distribution workers who are either from the same or nearly by village are provided:A. Preventive, primitive, rehabilitative services and methods of fly planning.B. Education and Counseling.C. Clinical Services like tubectomy, deliveries etc. D. Free pies, iron and folic acid tablets are also given. Under this project problems of primary healthcare, family planning, Material health etc, are solved up to a great extent.

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IFFCO Conveyance Advance Rules

Loan has been granted to the employes of IFFCO after confirmation. The condition for the same are as follow:

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Motor Cars

Motor cycle/scooter

Auto Vehicle (moped) of less than 1 HP

Bicycle

Amount ofAdvance

Actual cost are 90% cost of maruti 800 cc (ordinary)whichever is less limited to Rs. 1,80,000.

Rs. 40,000 for motor cycle & Rs. 30,000 for scooter or 24 months basic pay or anticipated cost of motor cycle & scooter whichever is least.

Rs. 20,000 or 10 months basic pay or anticipated cost of auto vehicle (moped), whichever is least.

Rs. 3,000 or actual cost of the bicycle whichever is least.

Entitleme-nt

Employees in grade G1 and above

Employees in grade L1 and above

Employees in grade N and above

Employees in grade N and above

Period of Recovery

108 equal monthly installments.

72 equal monthly installments.

60 equal monthly installments.

30 equal monthly installments.

House Building Loan(HBL)

1. The advance is granted to employees of IFFCO who have regularly been appointed to the service of IFFCO and have completed three Years of service.

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2. HBL may be granted for:a) Purchase of Plot / Land.b) To buy Flats.c) For construction of house.d) For maintenance.3. The maximum amount of loan granted should not exceed Rs. 5,00,000.4. The quantum of loan will be such that carry home pay after Deduction of loan installation shall not be less than 50% of Gross Salary or Rs.4000 (Whoever is less).

Medical Benefits

1) An employee of IFFCO is in respect of any ailment, disease, injury or disability, befalling him or any dependent number of his family be eligible for reimbursement or medical expenses, subject to such Limits :-i) Fees paid by him to an Authorized Medical Attendant forConsolation (at his clinic or at employees residence).ii) Fees paid to injection, dressings or minor surgery.iii) The cost of medicines or Pharmaceuticals necessary for treatment .iv) The fees paid for pathological, bacteriological, radiological or other examination.

2). The reimbursement shall not exceed the annual ceiling as under.

Number of family members (Including the employee himself)

Ceiling for routine medical Treatment (per annum)

For 2 family members. Rs. 2250/-

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For 3 family members above

Rs. 4500/-

TransportIFFCO provides Transport facilities to all its employees to move from one place to another so that they can work more efficiently.

There are three categories of Vehicles:a) Buses.b) Light Vehicle.c) IFFCO Vehicle.

1) Buses : A total number of buses is 13 (on contract basis). Out of which 12 buses are used to carry main and material from IFFCO Township to Bareilly and Vice Versa.These buses are use for three purposes:a) Shiftb) Marketingc) Schools busesOut of 13 buses one bus is used for traveling between township to Delhi and Vice-versa (This bus runs on alternate days i.e. on Monday, Wednesday & Friday.

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2) IFFCO VehicleIFFCO also Owns a certain numbers of Vehicle itself. These are as Follows : Swaraj Mazda - 2Truck - 1Minibus- 1IFFCO company cars are allotted to JGM and above grade.

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CONCLUSION

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Employee welfare is a systematic and objective way of increasing the efficiency and effectiveness of the employees.

In IFFCO proper attention and care has been taken for the welfare of employees and employees here are very satisfied.It is probably because of this reason that IFFCO has emerged as a pioneer organizations the field of Co- operatives and is the leading producer of fertilizers.

The welfare measures at IFFCO whether inside the work place or outside the work place, extra or in intra mural welfare facilities are in compliance with the Factories Act.

IFFCO has been doing a great job in recognizing the unique place of the worker in the society and doing good for him/her in retaining and Motivating employees.

In short IFFCO has been providing its employees the circle of care as shown below:

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Early recognition Avoidance ofand treatment of Stigma andillness, Discrimination,Medical Care, Full SocialPsychological Participation,Support, Human RightsHospitalization.

Social support, Skills for care,Education, Crisis support,Vocational Support, Financial Support,Day care, networking withLong-term care. Families.

BIBILOGRAPHY

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C.B.GUPTA (Human Resource Management)

V.S.P RAO (Human Resource Management)

P.C. TRIPATHI (Personnel Management)

ANNUAL REPORT OF IFFCO

www.iffco.nic.in

SERVICES RULES OF IFCO