employee welfare scheme

7/28/2019 EMPLOYEE WELFARE SCHEME

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EMPLOYEE WELFARE SCHEME INDEX

DR.JYOTHIRMAYI DEGREE COLLEGE, ADONI DEPT.OF MANAGEMENTi

INDEX

CHAPTER CONTENTS PAGE NO

1 INTRODUCTION

1.1.INTRODUCTION OF TOPIC

1

10

2 IMPORTANCE AND NEED

OBJECTIVES

METHODOLOGY

LIMITATIONS

STATISCAL TECHNIQUE

11

13

14

16

16

3 COMPANY PROFILE

HISTORY

DEVELOPMENTS

ACHIEVEMENTS

STRUCTURE OF ORGANIZATION

17

20

21

25

30

4&5 DATA ANALYSIS AND INTERPRETATION 31

6 SUMMARY

FINDINGS

SUGGESTION

BIBLIOGRAPHY

47

48

50

51

QUESTIONNAIRE 52


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DR.JYOTHIRMAYI DEGREE COLLEGE, ADONI DEPT.OF MANAGEMENTii

LIST OF TABLES

TABLE

NO CONTENTS

PAGE

NO

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

SAFETY MEASURE FACILITIES

REST TAKING BETWEEN WORKING HOURS

EDUCATION FACILITY TO THEIR CHILDREN

BUS PASS FACILITY

WORK SCHEDULE

APS RTC HOUSING FACILITIES

HOUSING FACILITIES

OPION ON APS RTC BONUS TO EMPLOYEES

COMMENT ON PROFFESSION

JOB FACILITY TO FAMILIY MEMBERS

COMMENT IN UNIFORM

PERSONAL LOAN FACILITY

COMMENT ON PAID HOLIDAY

RETAIREMENT BENEFITS

V.R.S BENITS

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46


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DR.JYOTHIRMAYI DEGREE COLLEGE, ADONI DEPT.OF MANAGEMENTiii

LIST OF GRAPHS

TABLE

NO CONTENTS

PAGE

NO

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

SAFETY MEASURE FACILITIES

REST TAKING BETWEEN WORKING HOURS

EDUCATION FACILITY TO THEIR CHILDREN

BUS PASS FACILITY

WORK SCHEDULE

APS RTC HOUSING FACILITIES

HOUSING FACILITIES

OPION ON APS RTC BONUS TO EMPLOYEES

COMMENT ON PROFFESSION

JOB FACILITY TO FAMILIY MEMBERS

COMMENT IN UNIFORM

PERSONAL LOAN FACILITY

COMMENT ON PAID HOLIDAY

RETAIREMENT BENEFITS

V.R.S BENITS

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46


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EMPLOYEE WELFARE SCHEME CHAPTER-1

DR.JYOTHIRMAYI DEGREE COLLEGE, ADONI DEPT.OF MANAGEMENT1

CHAPTER-1


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TOPIC INTRODUCTION

EMPLOYEE WELFARE MEASURES

INTRODUCTION:

After employees have been hired, trained and remunerated, they need to be retained

maintained to serve the organization better. Welfare facilities are designed to take care of the

well-being of the employees.

MEANING:

Welfare means faring or doing well. It is a comprehensive term, and refers to the physical,

mental, moral and emotional well-being of an individual. Employee welfare also referred to

as betterment work form employees, relates to taking care of workers by employers, trade

unions, and governmental and non-governmental agencies.

DEFINITION:

The labor investigation committee (1944 46) defines labor welfare as anything done for

the intestinal, physical, Moreland economic betterment of the workers where by employers,

by government or by other agencies over and above what is laid down by law or what is

normally expected as part of the contractual benefits for which the workers may have

bargained.

According to the ILO at its Asian Regional Conference, defined labor welfare as a term

which is understood to include such services, facilities and amenities as may be established in

or in the vicinity of understanding to enable the persons employed in them to perform their

work in healthy, congenial surroundings and to provide them with amenities conducive to

good health and high morale.

The important of Employee welfare measures was accepted as early as1931,when the royal

commission of labor started. The benefits which go under this nomenclature are of great

importance to the worker and which he is unable to secure by him self. The labor welfare

scheme may be regarded as a wise invesment.The worker should at least have the means and

facilities to keep himself in a state of health and efficiency. The working condition should besuch to safeguard his health and protect him against occupational hazards.


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AIMS AND OBJECTIVES OF THE EMPLOYEE WELFARE:

One of the most important objectives of the employee welfare scheme is to attract and keep

competent work force.

1) To avoid the frustration of workers and there by increase their overall efficiency and

productivity.

2) To improve the health and working environment of the individual.

3) To reduce absenteeism and labor turnover in organization.

4) To win over employee loyalty

5) To boost the moral of the employee

6) To combat trade unions and social ideas

7) To increase the standard of living

8) To save corporate taxes

SCOPE OF EMPLOYEE WELFARE:

There are certain requirements, which we believe labor welfare should meet. it should

a) Enable workers to live a richer and more satisfactory life.

b) Contribute to the productivity of the employee and efficiency of the enterprise

c) Enhance the standard of the living of workers by indirectly reducing the burden on

their purse

d) Be in the harmony with similar service obtaining in the neighboring community

where the enterprise is situated

e) Be administrate liable and essential development out look

Thus if it would be clear that we include to regard all extra mural and intramural as well as

non-statutory welfare measures of employers ,government and trade unions as falling with in

the scope.


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NEED FOR LABOR WELFARE:

Money-is not the sole factor to improve the condition of the working class. Improving

industrial efficiency and means leading greater amelioration of labor addition to labor welfare

measures will be a good investment. Besides, such amenities are of significance in fostering

good industrial relation.

To achieve the goal of large scale industrialization, happy and contended working face is

essential to realize the need of the time, as it is one of those basic pillars, on which the edifice

of our industrial infrastructure is to be based. Workers hold key position in the society,

because their devotion, duty and toil determine to a large scale, the material progress of a

country.

There fore, in our country where workers have so far regarded industrial employment as a

necessary evil and try to escape from it at their earliest convenience, welfare measures have

become a necessity, with the aim of building up a stable working force.

SIGNIFICANCE OF LABOR WELFARE:

The logic behind providing welfare is to create efficient, healthy, loyal and satisfied labor for

the organization and also for the nation, in India, industrial workers get the benefit of various

welfare facilities.

The purpose is to provide the better life & also to make them happy and efficient. The other

equally important purpose is to raise their productivity. Welfare services are not a charity;

they are essential to get higher productivity from workers by satisfying their needs. The

important benefits of welfare services are given below.

1) Welfare facilities provide better physical and mental health to the workers and make

them happy.

2) Such service facilities like housing scheme, medical benefits, educational and

recreation facilities for the workers families help to create contended workers

families.

3) Employee services server to maintain some degree of peace with the employees

unions in a much as this a considerable part of the bargaining package.


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4) Employers get stable labor force due to the provision of welfare facilities.

5) Employers secure the benefits of high efficiency, cordial industrial relations and low

labor absenteeism and turn over.

6) Employee welfare measures raise labor productivity and bring industrial peace and

cordial labor management relations.

7) The social evils prevalent in the labor force such as gambling, drinking etc are

reduced.

APPROACHES TO LABOUR WELFARE:

The various approaches to labor welfare reflect the attitudes and beliefs of the agencies which

are engaged in labor welfare activities. Welfare facilities may be provided on religious,

philanthropic or some other grounds. Moreover, the different approaches to labor welfare

reflect the evolution of the concept of the welfare. Approaches to employee welfare refer to

the beliefs and attitudes held by agencies which provide welfare facilities.

Approaches to employee welfare are:

EMPLOYEE WELFARE MAIN CLASSIFICATION

The Employee welfare includes various activities relating to the different aspects of employee

class in brief. The are generally divided into two broad categories.

a) Extramural

b) Intramural

Extramural:Those welfare activities, which are undertaken outside the vanity of the undertaking. For

example, facilities of transport to and from the place of work, provision of good

accommodations, maternity benefits, medical benefits, provident fund etc.

Intramural:

Those welfare activities which are undertaken inside the premises of the company.

EX: canteen, rest rooms, first aid equipment, proper ventilation and sanitation etc.

By Appling another mode of classification Employee welfare measures can be divided into

three categories.


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1. Statutory welfare measures

2. Voluntary / non-statutory welfare measures

3. Mutual welfare measures

STATUTORY WELFARE MEASURES:

It includes all activities undertaken under the provisions of law passed by central & state

government for general welfare of workers which are compulsory provisions relating to

living conditions minimum wages, sanitary conditions hours of work lighting etc.

The employee is legally bound to adapt welfare measures under different labor legislation.

EX: The factories act,1948

The employees state insurance act,1948

The payment of gratuity act, 1972

The maternity benefit act, 1961

NON-STATUTORY / VOLUNTARY WELFARE MEASURES:Voluntary welfare measures include those under taken by the employees voluntarily with

out any pressure from government. This is intended for efficiency of the workers such as free

food government. This is intended for efficiency of workers such as free food during work,

facilities for relaxation reading room etc.

MUTUAL WELFARE MEASURES:

These welfare measures are undertaken jointly by the management and workers by each

other co-operation. Sometimes mutual welfare activities are organized by unions for benefits

of workers such as co-operative societies etc.

STATUTORY WELFARE MEASURES:

Canteen (section 46)

Shelters, restrooms and lunch rooms (section 47)

Crches (section 48)


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Washing facilities

Facility for storing and drying clothing (section43)

Facility for sitting (section 440

First aid appliances (section 45)

Drinking water (section 18)

Latrines &urinals (section 19)

Spittoons (section 20)

STATUTORY SOCIAL SECURITY WELFARE MEASURES

Family pension schemes

Gratuity

Provident fund scheme

Employment state insurance scheme

VOLUNTARY WELFARE MEASURES

Housing facility

Transportation facilities

Medical facilities

Cultural facilities

Recreation facilities

Consumers co-operative societies

Loans &various advances

Leave-travel concession

Workers education


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e) Housing facilities construct house of provide housing loans for workers.

f) Consumer co-operative societies-which provide members with good quality food

grains and other

g) Family planning programmers

h) Counseling programs for the management of workers personal and emotions

problems.

Welfare activities greatly affect the health and efficiency of the workers and promote

industrial peace. Therefore, the employers must undertake the responsibility of providing

welfare measures for their workers. Welfare activities will help to establish a harmonious

relationship between employers and workers. The employers thus have a moral obligation to

look after the welfare of their workers.

The Employee welfare measures mentioned in the previous topics contribute positively to

employee satisfaction and hence play an important role in reducing employee turnover and

absenteeism and improve workers health and efficiency.

Thus the necessity of welfare work is now recognized as an integral part of industrial

management focusing more on the human angle. It increases the productive efficiency of the

workers and influences in them a new spirit of self-realization and consciousness.

Welfare measures in MSIL:

MSIL offers large number of welfare measures to its employees however, the normal rules

and procedures are followed and procedures are followed and company rules and regulation

are followed in food manners.

WELFARE OFFICER:

Schedule 49 of the Act provides that in every factory where in 500 or more workers are

ordinary employed, the employer shall appoint at least one welfare officer. The officer is

expected to act as an advisor, counselor, mediator and liaisoning officer between the

management and the labour. Specifically, his/her duties include the following.


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1. Supervision of (i) safety, health and welfare programmers like housing, recreation,

and sanitation services, (ii) working of joint committees; (iii) working of joint

committees; (iii) grant of leave with wages; and (iv) redressal of workers

grievances.

2. Counseling workers in (i) personal and family problems; (ii) adjustment to their

work environment; and (iii) understanding their rights and privileges.

3. Advising management in matters of (i) formulating welfare polices; (ii)

apprenticeship training programmes; (iii) complying with statutory obligations to

workers; (iv) developing fringe benefits; and(v)workers education.

4. Liaisoning with workers so that they may (i) appreciate the need for harmonious

industrial relations in the plant; (ii) resolve disputes, if any; (iii) understand the

limitations under which they operate; and (iv) interpret company policies

correctly.

5. Liasoning with the management so as to appraise the latter about workers

viewpoints on organizational matters.


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IMPORTANCE

To make awareness about the welfare activities in APSRTC organization to

employees.

To measure the welfare schemes of APSRTC organization.

To study of welfare activities and power of employees and to measure the benefits

of different employees.

NEED FOR THE STUDY

Every organization must maintain their employees effectively in order to develop and

to achieve more profits in their organization. The survey of employees welfare is

helpful to the organization to know how far the employees are satisfied in the

organization. Due to the changing environment it is very important.


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OBJECTIVES OF THE STUDY

To know the welfare activities in APSRTC organization.

To knowing about the employees needs in welfare activities.

To improving the employees welfare activities it will motivate to do work in efficient

way.

To analyzing about schemes of employees and review the workings of APSRTC with

special reference to welfare activities.

To gather the information about employees satisfaction about APSRTC organization.

To make a suggestion based on the findings of the study for improving welfare

activities of employees


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INFORMATION SOURCES:Data collected for the purpose of analyzing employee satisfaction is really a hard task. Data

for the study are collected both from primary sources and secondary sources.

PRIMARY SOURCE:

The primary source of the data was obtained through the employee survey conductedat Adonis. Having a clear understanding about the objectives of this study, a set of questions

were prepared and developed to be asked to the employees. The questionnaire consisted of

the different types of questions like.

I. Open ended questions

II. Closed ended questions

In the closed ended type of questions, multiple-choice questions have been included.

SECONDARY SOURCE:

The secondary source of the data has been aid to perform my project successfully.

The information was taken from APSRTC website and through the books of human resource

management


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SAMPLING: -

The sampling method used for the project work is the random sampling.

The sample size for this project is taken as 76 Frequency from the APSRTC adoni

department.

Sampling techniques: -

What comes to our mind initially is that we could have selected just one survey form

for both categories i.e. Employee welfare scheme.. The survey questions have been designed

taking into consideration that the data collected should answer questions mentioned inObjectives of this chapter. We also have questions that would directly answer those questions

in Objectives and questions which are close but not directly answering questions in

Objectives. Most of our questions are multiple choice.

Sampling size:

I contacted a set of known people from the APSRTC Depot ADONI to get survey

forms filled.. I hoped that my survey would result in at least 76 filled responses from

employees.


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LIMITATIONS OF THE STUDY

The study of employee satisfaction is limited to the APSRTC depot at adoni.

The project work could not be carried out effectively because of the limited time

span.

Some of the employees fail to answer the questionnaire because of their busy time

schedule.

The sample is limited to 67 Frequency selected at random basis.

Another limitation is the financial matter.

All suggestions and recommendations made in this project work are based on thesample collected from the employees only.

STATISTICAL TECHNIQUES:-Bar diagram, percentage


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EMPLOYEE WELFARE SCHEME CHAPTER- 3


CHAPTER-3


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Organization Profile of APSRTC:

APSRTC is committed to provide consistently high quality of services

and to continuously improve the services through a process of teamwork for the utmost

satisfaction of the passengers and to attain a position of pre-eminence in the Bus Transport

sector.

Corporate Philosophy

To provide safe, clean, comfortable, punctual and courteous commuter service

at an economic fare.

To provide employee satisfaction in financial and humanistic terms.

To strive towards financial self-reliance in regard to performance and growth.

To attain a position of reputation and respect in the society.

Guiding Principles of APSRTC

To provide efficient, effective, ethical management of the business.

To assist the State administration in attaining good governance.

To treat the customer, i.e. passenger, as a central concerns of the Corporation's

business and provide the best possible service.


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To explore and exploit technological, financial and managerial opportunities and

developments and render the business cost effective at all times.

To regularly and constantly improve the capabilities of employees for higher

productivity.

To focus on service conditions and welfare of the employees and their families

consistent with their worth to the Corporation.

To fulfill its obligation to the State and Central governments by optimizing return on

investment.

To emphasize environmental and community concerns in the form of reducing air

and noise pollution.

To consciously conform to the policy guidelines of the State in its business

operations.

To reach a position of pre-eminence in bus transport business.


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Company History

The origin of APSRTC dates back to June1932, when it was first

established as NSR-RTD (Nizam State Rail & Road Transport Department), a

wing of Nizam State Railway in the erstwhile Hyderabad State, with 27 buses and 16

employees. During the past 75 years, it has registered a steady growth from 27 to

20,474buses with 765 bus stations, 202 Depots and 1,880 bus shelters.

The Corporation's buses cover 75.33 lakhs KMs. and carry 139.78 lakhs people to

their destinations every day. They connect 24,336 villages to all major towns and cities in

A.P, which constitutes 95% of Response of road transport. APSRTC operates to City and

Mass areas. The Corporation's buses also ply to important towns and cities in the neighboring

states of Tamilnadu, Karnataka, Maharashtra, Goa, Orissa and Chhattisgarh.

The entire network is under the administrative control of 23 Regional Managers in 7 Zones.

Zonal head quarters are at Hyderabad. APSRTC under the present name was established on

11th January 1958 in pursuance of the Road Transport Corporations Act 1950.


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Organization Development

Current and advanced reservation through TIMS

This project is proposed for implementing current and advance booking through TIMs in the

Bus Stations where ACTIS is not available. On-line queries regarding availability of seatsand online updating of reservation status (on reserving seats through TIMs) will be enabled

through GPRS connectivity between TIMs and ACTIS server.

GPS in TIMs

This proposed to track the vehicles online, which enables the following advantages:

1. Punctuality of services can be monitored accurately.

2. Better services can be provided to clientele about arrival timings, availability of seats in the

buses etc.

3. Information can be immediately received during any calamities/accidents.

RFID readers in TIMs

This is proposed to provide RFID reader in TIMs to obtain the following advantages.

1. Verification of authority and validity of bus passes.

2. Online renewal of bus passes, which enables the pass holder to renew the bus, passes

without going to any counter.


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APSRTC AT A GLANCE

I. FORMATION

a) As Department of Nizam State Railway. June 1932

b) As Department of Hyderabad State Government. 01-11-1951

c) As A. P. S. R. T. C. 11-01-1958

II. ENTERED GUINNESS WORLD RECORD FOR OWNING LARGEST FLEET

OF BUSES IN 1999.

III. The Trail blazer on the Road

Andhra Pradesh State Road Transport Corporation has been leading by an

example. It has a number of firsts to its credit in India:.

First to nationalize passenger Road Transport Services in the country-1932.

First to introduce long distance night express services.

First to introduce A/C Sleeper, Hi-tech, Metro Liner, Inter-City Services and Metro

Express.

First to introduce Depot computerisation-1986.

First to appoint Safety Commissioner for improving the safety of the passengers. All

the 210 Depots in the State are computerized.

Reservation of tickets on telephone and door delivery of tickets.


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IV. SIZE AT INCEPTION (1932).

a. Number of Buses. 27

b. Number of Employees. 166

c. Capital Investment. (Rs. in Lakhs). 3.93

V. PRESENT SIZE.

a) Number of Vehicles including Hired (As on 30-11-2010) 21867

b) Number of Employees (As on 30-11-2010) 1,19,360

C) Capital Contribution from Governments (State & Central).

(Rs.Crs.) 201.47

d) Number of Depots. 210

POWERS AND DUTIES OF IT'S OFFICERS AND EMPLOYEES:

EXECUTIVE DIRECTOR (ZONES): He is responsible for translating the corporate

objectives, policies and systems into action at field level and to utilize the resources

optimally. He shall render effective and efficient bus operations streamlining the interregional

bus operations, ensure timely supply of the spares from Zonal Stores, re-conditioned units

from Zonal Workshops and types from Type Retreading Shops. He shall closely monitor the

manpower unitization and the financial health of depots and give timely advice after careful

inspections. He is assisted by Regional Managers.

REGIONAL MANAGERS: He is responsible for the district level operations &

performance of business according to the corporate policies. He is to streamline the inter

division and inter depot operations and has a close monitoring of man power utilization,financial performance, requirements of depots, performance of depots in several operational


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and mechanical engineering parameters. He is the review authority in disciplinary matters.

DIVISIONAL MANAGERS: He is responsible for the operational and maintenance

aspects of the depots in his jurisdiction that sprawl approximately half of the district. He shall

study the operational requirements in field; inspect the mechanical engineering sections,

stores and personnel sections. He will give the necessary advice on all aspects of functioningof the depot by closely monitoring the depots. He is the appellate authority in disciplinary

matters.

DEPOT MANAGERS: He is the direct field level officer in touch with the passengers

and he is in charge of closely monitoring the mechanical engineering, traffic, stores, accounts

and personnel aspects of strategic business unit i.e. Depot. He is responsible for the upkeep of

buses and their operations, maintaining passenger amenities, analyzing the different

performance reports taking suitable remedial action etc. He is the primary discipline

enforcing authority.

EMPLOYEES: All the employees will discharge their designated duties under theguidance and supervision of their respective officers according to the organizational structure

with the sole aim of achieving the corporate objective.

THE RULES, REGULATIONS, INSTRUCTIONS, MANUALS AND RECORDS,

HELD BY IT OR UNDER ITS CONTROL OR USED BY IT'S EMPLOYEES FOR

DISCHARGING IT'S FUNCTIONS:

For discharging respective duties and responsibilities by the Officers and

employees the Corporation has formulated relevant Rules, Regulations, Instructions and

Manuals. Depending upon the changes in macro environment latest circular instructions are

issued as and when necessary for regular functioning. The following Manuals are followed.

i) Office Manual

ii) Manual in Operations

iii) Depot Maintenance Manual

iv) Workshop Manual

v) Stores and Purchase Manual

vi) Accounts & Audit Manual

To make the decision making process speedy, timely and accurate, Computers have been

introduced in several departments and manuals are prepared on how to put the computer

packages to use, in department wise. The same are listed hereunder.

vii) VEMAS - Vehicle Maintenance System

viii) STOINS - Stores and Inventory Management System

ix) FACTIS - Finance and Accounts Information System

x) OLTAS - On Line Ticket Accounting System

xi) OLIMS - On Line Inventory Management System

xii) PMS - Personnel Management System

The above manuals are used for regular routine decision-making and for any major policychanges; the Corporation's Board meets and takes decision after thorough deliberations.


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APSRTC achievements

HYDERABAD: The Andhra Pradesh State Road Transport Corporation has reported

achieving its highest-ever occupancy ratio of 96 per cent, netting a record Rs. 15.72 crore on

a single day, on November 12.

In a press release, APSRTCs Vice-Chairman and Managing Director V. Dinesh

Reddy complimented drivers, conductors, bus station and mechanical staff and all other

employees. In token of his appreciation, he asked for sweets to be distributed to each and

every employee at all the 212 depots.

APSRTC makes profit after 10 years

Hyderabad March 28 putting behind a 10-year rough phase, the Andhra Pradesh State

Road Transport Corporation has registered a profit of Rs 79 crore up to February this

financial year.

"Compare this against a loss of Rs 200 crore last year," Mr. V. Dinesh Reddy, Vice-

Chairman and Managing Director of the Corporation, said.

During the year, the Corporation transported 1.25 crore passengers a day as against 1.16

crore last year, as the occupancy rate went up to 68 per cent as against 65 per cent last year.

Addressing a press conference here on Wednesday, Mr. Reddy said it was for the first

time in 10 years that the Corporation registered profits. "We could achieve profits

notwithstanding the Rs 170-crore burden in the form of wage hike and increase in the cost of

operations," he said.

Attributing the achievement to efficiency and better utilization of resources, he thanked

the Government for reducing vehicles taxes and reimbursement of concessions given by it


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Organization Present position:

AT A GLANCE AS ON 30.11.2010

A.P.S.R.T.C. was established on 11.01.1958

PRESENT SIZE:

a) Number of Vehicles (As on 30.11.2010) 21867

b) Number of Employees (As on 30.11.2010) 119360

C) Capital Contribution from Govt. State

& Central (Rs.in Crores) 201.27

d) Number of Depots SFSFSFFFSF 210

e) Number of Regions/Zones 23/7

f) Number of Bus Stations 525

g) Total Incl. Mandal Bus Stations 525+242 767

h) Number of Bus Shelters

(Including Janmabhoomi) 1880

i) Avg. Daily Earning (Rs. in Lakhs) 1404.74

j) Avg. Daily Volume of Operation (Kms in Lakhs ) 79.02

k) No. of Passengers Transported/day 125.15

(In Lakhs) (Oct '2010)

l) Total Number of routes (Oct ' 10) 7994

m) Villages connected 24,336

n) Villages that could not be connected 2,938

o) Number of Depots Computerized 210


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THE MANNER OF EXECUTION SUBSIDY PROGRAMMES, INCLUDING THE

AMOUNTS ALLOCATED AND THE DETAILS OF THE BENEFICIARIES OF SUCH

PROGRAMMES:

Subsidy is extended to the following categories of beneficiaries.

SL. TYPE OF PASS CONDITIONS

1 STUDENTS BELOW 12 Yrs. of AGE

The School/Institution shall be of Govt., Govt. aided or private registered one.

The Head of the Institution shall certify the date of birth and bonafides of the students. The

nearest Depot Manager will issue free route pass between residence and school. Themaximum distance fixed is 22 KMs in cities/ towns and 20 KMs. in rural areas.

2 GIRL STUDENTS STUDYING UPTO CLASS X

Girl students up to an upper age limit of 18 years studying class X and below

shall be issued with free route pass between the residence to school and back up to a

maximum distance up to 20 KMs. in rural areas and 22 KMs in cities/ towns. The students

studying in Govt., Govt. aided or private registered school are eligible for which the Head of

the school shall certify the date of birth and bonafides of the students.

3 STUDENTS MONTHLY /QUARTERLY ROUTE PASSES / GENERAL BUS

PASSES

The school/college/ higher educational and Technical institution where the student

is studying shall have recognition of the State or Central Govt. The courses shall

be of full time in nature. The students shall not be in receipt of any stipend/fellowship and

should not have been employed. The institution shall have affiliation to any Board or

University of the State/ Central Govt. which conducts examinations and issues certificates.

The Student shall obtain certification of the Head of the Institution in the application formprescribed and submit to obtain the bus pass from the nearest Depot Manager.

4 PHYSICALLY CHALLENGED

Physically challenged, mentally retarded, blind, deaf & dumb shall produce

certificate issued by the District Medical Board concerned.


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The blind are those in whom the sight is totally absent i.e., loss of sight in both

eyes.

Mentally retarded person is he who is under the category of IQ-40 and below.

Deaf & Dumb are those in whom the sense of hearing and speaking isfully nonfunctional for ordinary purpose of life. He does not hear/ understandshould at all even with amplified speech.

5 STUDENT EXCLUSIVE BUS PASS

Students numbering not less than 60 willing to avail exclusive student special shallbe provided with exclusive bus facility. The minimum route length for operating the service

is 16 KMs in cities/ towns and 20 KMs in rural areas. The tariff shall be collected extra on

pro-rata basis, depending upon the additional distance involved.

6 NGOs BUS PASS

A.P. State Government employees working in twin cities, Visakhapatnam, Vijay

Wada and Warangal and whose pay is below the scale of 2930-5960 (pre revised), are issued

NGOs bus passes priced at Rs.310/- and Rs.370/- for City and Sub-urban travel respectively.

The Controlling Officer will certify the bonafides of the NGO for obtaining this pass. TheNGO will pay 1/3rd cost of the pass and A.P. State Government will reimburse the balance

2/3rds cost.

7 MONTHLY SEASON TICKETS

General public are issued with monthly season tickets in rural areas and route

passes in cities/towns. The holders of this pass will be charged 20 days (one 'Up' and one

'Down') fare i.e., 1/3rd concession allowing them to perform journey on all days of the

month.

MONTHLY ROUTE PASSES/ MONTHLY GBT

City Ordinary, Metro Express and Metro Liner services at a monthly cost of Rs.340/-,

Rs.440/- and Rs.500/- issue Monthly General Bus tickets for travel respectively. Holders of

the pass are permitted to perform unrestricted journey by the services for which the pass is

valid.


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8. TRAVEL AS YOU LIKE

Travel as You like Tickets are issued to all general public allowing the holder to

perform un-restricted travel on that day by the City/ Sub-urban services under operation in

the city/ town. These tickets are available with conductors the city/ town. These tickets are

available with conductors of all services. There are two types of Travel As You Like viz.,Travel As You Like Ordinary and Travel As You Like Metro. These tickets offer the

convenience of travel as many buses as possible with a single payment for the entire day.

9 GREATER HYDERABAD/ VISAKHA DARSHAN

These passes are issued to KRISHNAVENI DARSHAN/general public NGOs

of A.P State Government and students. The cost of the pass is fixed at the base rate of Sub-

urban General bus ticket and additional fare beyond Sub-urban limits depending upon the

distance involved.

10 FREE BUS PASSES TO HON' BLE MLAs AND MPs AND THEIR SPOUSES

All the Honorable Members of Legislative Assembly, their spouses and

Members of Parliament hailing from A.P. are allowed to travel freely all types of services of

A.P.S.R.T.C. on the strength of Identity Card. Four seats in all types of services and two

berths in AC sleeper coaches are reserved exclusively for this purpose.

11 FREE/ CONCESSIONAL BUS PASSES TO ACCREDITED JOURNALISTS,

PHOTOGRAPHERS.

For News papers with circulation above 50,000 eight Journalists & two

photographers are issued free bus passes within the District and confessional fare of 2/3rd of

the actual fare on all District routes within the State. If the circulation is less than 50,000 the

above facility is extended to five Journalists and one photographer per News Paper. This

facility is extended to the personnel of private electronic media also. One accreditedjournalist is issued free bus pass within the District in case of periodicals i.e., weekly,

fortnightly or monthly.

12 FREE TRAVEL BUS PASS TO FREEDOM FIGHTERS OF AP AGED 65 YEARS

AND ABOVE

All the Freedom Fighters hailing from A.P. aged 65 yrs. and above are allowed

to travel freely on all types of A.P.S.R.T.C. buses except AC buses within the State on the

strength of their pension payment order. They are issued passes on yearly basis.


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EMPLOYEE WELFARE SCHEME CHAPTER- 4 & 5


CHAPTER-4&5


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1Q) Opinion on insurance facilities?

Table:1

Particulars Frequency % of respondents

Extremely dissatisfied 3 4%

Dissatisfied 18 24%

Satisfied 49 64%

Extremely satiafied 6 8%

Total 76 100%

Graph: 1

4%

24%

64%

8%

0%

10%

20%

30%

40%

50%

60%

70%

% of respondents

Extremely

dissatisfied

Dissatisfied

Satisfied

Extremely satiafied

Data interpretation:

The above table showing that the 4% of the respondents are extremely

dissatisfied, 24% of the respondents are dissatisfied, 64% of the respondents are satisfied and

8% 0fthe respondents are extremely satisfied


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2 Safety measures facilitating by APSRTC at the time of duty?

Table :2



Dissatisfied 17 22%

Satisfied 51 68%

Extremely satisfied 4 5%

Total 76 100%

Graph:2

0%

10%

20%

30%

40%50%

60%

70%

% of respondents

Extremely

dissatisfiedDissatisfied

Satisfied

Extremely

satisfied


The above table showing the safety measures facilitating by APSRT

at The time of duty, 5% of the respondents are extremely dissatisfied, 22% of the respondents

are dissatisfied, 68% of the respondents are satisfied and 5% 0fthe respondents are extremely

satisfied.


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3 How frequently you take rest in between working hours?

Table:3



Dissatisfied 21 28%

Satisfied 26 33%


Total 76 100%

Graph :3

0%

5%

10%

15%

20%

25%

30%

35%

% of respondents

Extremely

dissatisfied

Dissatisfied

Satisfied

Extremely satisfied


The above graph showing that frequently rest in between working hours.

32% of the respondents are extremely dissatisfied, 28% of the respondents are dissatisfied,

33% of the respondents are satisfied and 7% 0fthe respondents are extremely satisfied.


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4 What is your opinion on education facilities providing for your children from APSRTC?

Table :4



Dissatisfied 15 20%

Satisfied 47 62%


Total 76 100%

Graph :4

11%

20%

62%

7%

0%

10%

20%30%

40%

50%

60%

70%

% of respondents

Extremely

dissatisfied

Dissatisfied

Satisfied

Extremely satisfied


The above graph showing about education facilities providing for employee

children from APSRTC.

11% of the respondents are extremely dissatisfied, 20% of the respondents are dissatisfied,

62% of the respondents are satisfied and 7% 0fthe respondents are extremely satisfied.


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5 How do you feel about BUS-PASS facilities for your family members?

Table :5



Dissatisfied 4 5%

Satisfied 67 88%


Total 76 100%

Graph : 5

0%5%

88%

7%

0%

10%

20%

30%40%

50%

60%

70%

80%

90%

% of respondents

Extremely

dissatisfied

Dissatisfied

Satisfied

Extremely satisfied


The above graph showing about the about BUS-PASS facilities for

the employees in APSRTC.5% of the respondents are dissatisfied and 88% of the respondents

are satisfied and 7% of the respondents are extremely satisfied.


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6) Are you comfortable with work schedules are schedules of work?

Table: 6



Dissatisfied 17 22%

Satisfied 53 70%


Total 76 100%

Graph: 6

8%

22%

70%

0%0%

10%

20%

30%

40%

50%

60%

70%

% of respondents

Extremelydissatisfied

Dissatisfied

Satisfied

Extremely satisfied


The graph showing about the comfortable with work schedules are

schedules of work..8% of the respondents are extremely dissatisfied and 22% of the

respondents are dissatisfied and 70% of the respondents are satisfied.


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7) Are you satisfied with APSRTC housing facilities?

Table: 7



Dissatisfied 27 36%

Satisfied 46 60%


Total 76 100%

Graph : 7

4%

36%

60%

0%0%

10%

20%

30%

40%

50%

60%

% of respondents

Extremely

dissatisfied

Dissatisfied

Satisfied

Extremely satisfied


The above graph showing about the satisfaction level of the housing

facilities in APSRTC.4% of the respondents are extremely dissatisfied and 36% of the

respondents are dissatisfied and 60% of the respondents are satisfied.


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8) What about your opinion on APSRTC bonus?

Table :8



Dissatisfied 30 40%

Satisfied 32 42%


TOTAL 76 100%

Graph :8

14%

40%42%

4%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

% of respondents


Dissatisfied

Satisfied

Extremely satisfied


The above graph showing about the satisfaction level of the

bonus.14% of the respondents are extremely dissatisfied and 40% of the respondents are

dissatisfied and 42% of the respondents are satisfied and 4% of the respondents are

extremely satisfied.


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9) How you feel with your profession?

Table :9



Dissatisfied 4 5%

Satisfied 65 86%


Total 76 100%

Graph :

4% 5%

86%

5%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

% of respondents

Extremely

dissatisfied

Dissatisfied

Satisfied

Extremely satisfied

DATA INTERPRETATION:

The above graph showing feeling regarding their

profession.4% of the respondents are extremley dissatisfied and 5% of the respondents aredissatisfiedand 86% of the respondents are satisfied and 5% of the respondents are extremely

satisfied.


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10) If you are in duty if any accident occurs for you, did the job goes to your son?

Table 10:

Particulars Frequency % 0f respondents

Yes 31 41%

No 45 59%

Total 76 100%

GRAPH-10

41%

59%

0%

10%

20%

30%

40%

50%

60%

% 0f respondents

Yes

No


The above graph showing about the if any employee in duty if he metany accident and causes death, then his son is placed in that job or not .41% of the

respondents are saying YES and 59% of the respondents are saying no.


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11) Make a comment on your unifom?

Table :11

Particulars Frequency % of respondentsExtremely dissatisfied 2 3%

Dissatisfied 11 14%

Satisfied 59 78%


Total 76 100%

Graph : 11

3%

14%

78%

5%

0%

10%

20%30%

40%

50%

60%

70%

80%

% of respondents

Extremely

dissatisfied

Dissatisfied

Satisfied

Extremely satisfied


The above graph showing the comment on uniform of APSRTC.3% of

the respondents are extremley dissatisfied and 14% of the respondents are dissatisfied and

78% of the respondents are satisfied and 5% of the respondents are extremely satisfied.


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12) Would you have any personal loan facilities?

Table : 12


YES 51 67%

NO 25 33%

Total 76 100%

GRAPH : 12

67%

33%

0%

10%

20%30%

40%

50%

60%

70%

% of respondents

YES

NO


The above graph showing about the personal loan facilities in

APSRTC.67% of the respondents are saying yes and 33% of the respondents are saying no.


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13)Make a comment on your paid holidays?

Table:13Particulars Frequency % of respondents


Dissatisfied 14 18%

Satisfied 50 66%


Total 76 100%

Graph : 13

9%

18%

66%

7%

0%

10%

20%

30%

40%

50%

60%

70%

% of respondents

Extremely

dissatisfied

Dissatisfied

Satisfied

Extremely satisfied

Datainterpretation:The above graph showing about the paid holidays in APSRTC 9% of

the respondents are extremley dissatisfied and 18% of the respondents are dissatisfied and

66% of the respondents are satisfied and 7% of the respondents are extremely satisfied.


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14) Is old age and retirement benefits are satiafactory?

Table :14



Dissatisfied 23 30%

Satisfied 44 58%


Total 76 100%

Graph :14

11%

30%

58%

1%0%

10%

20%

30%

40%

50%

60%

% of respondents

Extremely

dissatisfied

Dissatisfied

Satisfied

Extremely satisfied


The above graph showing about satisfaction level of retirement benefits.

11% of the respondents are extremley dissatisfied and 30% of the respondents are dissatisfied

and 58% of the respondents are satisfied and 1% of the respondents are extremely satisfied.


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15) Valontary retirement benefits are satisfactory

Table:15

Particulars Frequency %ofrespondentsExtremely dissatisfied 6 8%Dissatisfied 36 47%Satisfied 32 42%Extremely satisfied 2 3%Total 76 100%

Graph:15

8%

47%

42%

3%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

% of respondents


Dissatisfied

Satisfied

Extremely satisfied


The above graph showing about the voluntary retirement benefits in

APSRTC.8% of the respondents are extremley dissatisfied and 47% of the respondents are

dissatisfied and 42% of the respondents are satisfied and 3% of the respondents are extremely

satisfied.


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CHAPTER-6


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SUMMARY

Finally I conclude this topic on APSRTC its provides services can be very nice and most of

the peoples can do on their journey in success and happy manner and also they feel more

comfort and safety and in this field employees are suffered on lot of problems they face on

more issues still they can be worked and serve to the society who can research their goals

regarding to journey.

Regarding their welfare schemes where 90% employees are not satisfy but they are

continuing in their work, regarding leaves facility employees have less number of leaves,

Education facility to childrens is not satisfactory, insuance facility, loan facility,Bus pass facilities, health facilities, housing facilities are disappointing to employees,

Employees are extremely dissatisfying with welfare schemes of the organization.


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FINDINGS

Insurance facilities are more number of satisfied is 64%

Safety measures facilities by APSRTC at the time of duty satisfied is 68%

Opinion on education facilities providing for your children from APSRTC is 62%

satisfied

Bus pass facilities are highly satisfied is 88%

Schedules are comfortable with 70% is satisfied

Housing facilities are in APSRTC extremely dissatisfied is 4%

Opinion about APSRTC bonus is satisfied only 42%

APSRTC professions is 86% are satisfied

Comment on uniform is 78% are satisfied

Old age and retirement benefits are satisfied persons is 58%


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SUGGESTIONS

APSRTC should be concentrate on employees welfare the work can be work on a

vary interactively and they done on very efficiently. The APSRTC can be provide on

training programmers to employees in a technical manner they gets on better growth

compared to present situation.

We can provide on better work placement they can be shows on more efforts.

The APSRTC can be concentrate dividing on night-shifts, that can make employees

To serve effectively and efficiently.

The organization should implement welfare schemes in strict manner.

The organization must concentrate on leaves, bonus facilities to the employees.

Make awareness about their welfare schemes in the organizations.


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EMPLOYEE WELFARE SCHEME BIBLOGRAPHY


BIBLIOGRAPHY:

BOOK:

HUMAN RESOURCE MANAGEMENT

-Ashwatappa.

-P.Subba roa.

Websites:

www.hr.hrvi.net.com

www.apsrtc.co.in

www.google.com


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EMPLOYEE WELFARE SCHEME QUESTIONNAIRE


QUESTIONNAIRE

EMPLOYEES WELFARE

NAME: SEX: AGE:

STATUS: PHO.NO:

MARITAIL STATUS:

ADREESESS:

1Q.What is your opinion on your insurances facilities?

1. Extremely dissatisfied 2.dissatisfied3. Satisfied 4.extremely satisfied.

2Q.Are you satisfying safety measures on the time of duty which

Facilitating by APSRTC?

1. Extremely dissatisfied 2.dissatisfied

3. Satisfied 4.extremely satisfied

3Q.How frequently you take rest in between working hours?

1. More than 30 minutes 2.30 minutes

3.15 minutes 4.5-10 minutes

4Q.What is your opinion of educational facilities of your children from

APSRTC?



5Q.How do you feel about bus pass facilities for your family members?



6Q.Are you comfortable with work schedules or schedule of work?




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7Q.Are you satisfied with APSRTC housing facilities?



8Q.What about your opinion on APSRTC bonus?

1. Extremely dissatisfied 2.dissatisfied satisfied


9Q.How you feel with your profession?



10Q. If you are in duty if any accident occur for you, did the job goes to your son?

1. Yes 2.no

11Q.Make a comment on your uniform?



12Q.Would you have any personal loan facilities?

1. yes 2.no

13Q.Make a comment on your paid holidays?



14Q.Is old age and retirement benefits are satisfactory?



15Q.Is voluntary retirement benefits are satisfactory?


3. satisfied 4.extremely satisfied


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employee welfare scheme

Documents