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Welcome to the CEF eDelivery Live Webinar for the PNR community 27 March 2019 Start 15:00 (CET) Ground Rules for the Live Webinar Please mute your microphone before the webinar starts To chat with other participants and submit questions, please use the Chat function to the right of your screen To connect your audio go to the Quick Start tab and connect your audio (dial-in, dial-out or connect via computer)

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Page 1: Welcome to the Ground Rules for the Live Webinar CEF

Welcome to the CEF eDelivery Live Webinar for the PNR community

27 March 2019Start 15:00 (CET)

Ground Rules for the Live Webinar

Please mute your microphone before the webinar starts

To chat with other participants and submit questions, please use the Chat function to the right of your screen

To connect your audio go to the Quick Start tab and connect your audio (dial-in, dial-out or connect via computer)

Page 2: Welcome to the Ground Rules for the Live Webinar CEF

CEF eDelivery

Live Webinar for the PNR community

Page 3: Welcome to the Ground Rules for the Live Webinar CEF

Agenda

Welcome 5'

Ines Costa – DIGIT

1 Introduction to the PNR Directive 15'

Christiana Aposkiti and María Duro Mansilla – DG HOME

2 Introduction to CEF eDelivery 20'Adrien Ferial – DIGIT

3 Case study – Implementation of AS4 in the Netherlands 15'Mark van der Harst – Ministry of Justice and Security (NL)

4 CEF eDelivery Service Offering 15'Adrien Ferial – DIGIT

5 Q&A 20'

All

Page 4: Welcome to the Ground Rules for the Live Webinar CEF

Highlights of the webinar

?

Ask questions Download the presentation

Download the webinar recording

Interact with our online community

DURING

AFTER

4

Page 5: Welcome to the Ground Rules for the Live Webinar CEF

1

Introduction to the PNR DirectiveChristiana Aposkiti and María Duro Mansilla – DG HOME

Page 6: Welcome to the Ground Rules for the Live Webinar CEF

Introduction to the PNR Directive and the PNR Implementing Decision

CEF eDelivery Live Webinar for the PNR community, 27 March 2019

Christiana Aposkiti and María Duro Mansilla, European Commission, DG HOME D1

Page 7: Welcome to the Ground Rules for the Live Webinar CEF

Overview

Introduction to the PNR Directive - (EU) 2016/681

The Directive’s transposition into national law

The PNR Implementing Decision - (EU) 2017/759

Page 8: Welcome to the Ground Rules for the Live Webinar CEF

The PNR Directive: Key dates

Adopted

on

27.04.2016

To be

transposed

by

25.05.2018

To be

reviewed

by

25.05.2020

Page 9: Welcome to the Ground Rules for the Live Webinar CEF

PNR are ….

Collected by airlines for their business needs

Used by the authorities for

law enforcement purposes

Page 10: Welcome to the Ground Rules for the Live Webinar CEF

The Directive's key elements

Purpose limitation: terrorism and

serious crime

Passenger Information Unit" (PIU) as

key entity

List of data elements

Mandatory for extra-EU flights,

optional for intra-EU flights

Strong data protection safeguards

Page 11: Welcome to the Ground Rules for the Live Webinar CEF

PIU

PNR

COLLECTING

Rules

Watchlists

Historical

PROCESSING DISSEMINATING

PIU

Competent

Authorities

• Proactively

• Upon request

• for action

• for intel

• domestic

• international

The role of the PIU

Page 12: Welcome to the Ground Rules for the Live Webinar CEF

Situation as of 27 March 2019

Page 13: Welcome to the Ground Rules for the Live Webinar CEF

Commission implementing decision (EU) 2017/759

Establishes a list of data formats and transmission protocols to be used by airlines when transferring PNR data to Member States

Air carriers need to select from the list in Annex and identify to the Member States the common protocol and data format that they intend to use.

Page 14: Welcome to the Ground Rules for the Live Webinar CEF

Implementing Decision: Key dates

Adopted

on

28.04.2017

Applicable

28.04.2018

To be

reviewed

by

28.04.2021

Page 15: Welcome to the Ground Rules for the Live Webinar CEF

A pragmatic balance …

Promotion of open

standards

State of the

industry

Page 16: Welcome to the Ground Rules for the Live Webinar CEF

Airlines can choose …

Data formats

• EDIFACT PNRGOV

• XML PNRGOV

• EDIFACT PAXLST (for API transferred separately)

Protocols

• IBM MQ

• IATA Type B

• AS4

Page 18: Welcome to the Ground Rules for the Live Webinar CEF

Thank you!

DG HOME D1 (Police Cooperation & Information Exchange)

European Commission

[email protected]

Page 19: Welcome to the Ground Rules for the Live Webinar CEF

2

Introduction to CEF eDeliveryAdrien Ferial – DIGIT

Page 20: Welcome to the Ground Rules for the Live Webinar CEF

PNR Implementing Act on the common protocols and data formats to be used by air carriers when transferring PNR data to Passenger Information Units (28 April 2017)

Following Directive (EU)

2016/681 on the use of passenger

name record (PNR) data for the

prevention, detection, investigation

and prosecution of terrorist offences

and serious crime.

Transmission protocols for the transfer of PNR data:

— IBM MQ; — IATA Type B; — AS4 Profile of ebMS 3.0 Version 1.0, OASIS Standard, published on 23 January 2013. Implementation of AS4 according to the e-SENS AS4 Profile developed by the e-SENS Large Scale Pilot, current identifier and version: ‘PR - AS4 - 1.10’. As from 2017, the Connecting Europe Facility will continue to maintain and improve these implementation guidelines.

• Directive (EU) 2016/681 requires the Commission to draw-up a list of common protocols and supported data formats to be used by air carriers when transferring passenger name record (PNR) data to Member States.

• The air carriers need to select from that list and identify to the Member States the common protocol and data format that they intend to use.

Page 21: Welcome to the Ground Rules for the Live Webinar CEF

The CEF building blocks are funded by the Connecting Europe Facility

TRANSPORT€26.25bn

ENERGY€5.85bn

TELECOM(DG CNECT)

Broadband€170 M

CEF Digital Building blocks &

Digital Service Infrastructures

€970 M *

CEF RegulationThe Connecting Europe Facility (CEF) is a regulation that defines how the Commission can finance support for the establishment of trans-European networks to reinforce an interconnected Europe.

* - 100 M Juncker Package

CEF Telecom GuidelinesThe CEF Telecom guidelines cover the specific objectives and priorities as well as eligibility criteria for funding of broadband networks and Digital Service Infrastructures (DSIs).

CEF Work ProgrammesTranslates the CEF Telecom Guidelines in general objectives and actions planned on a yearly basis.

21

Page 22: Welcome to the Ground Rules for the Live Webinar CEF

CEF enables the European Digital Transformation

eJustice Portal

Justice, home affairs and citizens' rights

ODR Open Data

Science and Technology

Business

BRIS etc.

Employment and Social Rights

EESSI

Building Blocks2

Typically 'deployment' projects at national level (up to 75% of eligible cost)

IDENTIFY with

eID

SIGN with

eSignature

EXCHANGE with

eDelivery

TRANSLATE with

eTranslation

INVOICE with

eInvoicing

22

Grants3

Sectorial Projects1

Page 23: Welcome to the Ground Rules for the Live Webinar CEF

The eDelivery Use-Case

Complaints

Consumer Protection Procurement Justice

ClaimsInvoices

Exchange of complaints

Exchange of invoices

Exchange of claims

Examples of DOMAIN-SPECIFIC

USE CASES

internet

DOMAIN-NEUTRALUSE CASE

ORIGINAL SENDER FINAL RECIPIENT

Page 24: Welcome to the Ground Rules for the Live Webinar CEF

eDelivery Messaging Infrastructure based on the 4-Corner ModelStatic discovery

SEND RECEIVE

NOTIFY

Backend Backend

Internet

1 or several

ORIGINAL SENDER FINAL RECIPIENT

1 or several

C2 C3CORNER CORNER

C1CORNER C4 CORNER

AS4

NOTIFY

Party A Party B

ACKNOWLEDGE

AccessPoint

AccessPoint

Connector Connector

(Q)TSP (Q)TSP

SENDER

ADRESSEESENDER

ADRESSEE

ADRESSEE

SENDER

Required component

Optional component

Netw

orkin

gLayer

Messag

ing

an

d

Tran

sp

ort

Layer

Ap

pli

cati

on

sLayer

Page 25: Welcome to the Ground Rules for the Live Webinar CEF

eDelivery workflow

1

2

3

4

SubmitSender sends message to sending AP

SendSending AP processes messagea) Validation and compression of the user message;b) Signing of the compressed message;c) Encryption of the signed compressed message.

ReceiveReceiving AP processes messagea) Receives and decrypts the encrypted message;b) Verifies the sender’s signature;c) Decompresses the decrypted message;d) Validates the original user message;e) Sends the acknowledgement to the sending AP;f) Archives the user message.

Deliverrecipient receives message from receiving AP

Page 26: Welcome to the Ground Rules for the Live Webinar CEF

Why AS4?

General benefits

eDelivery AS4 Profile Specific Benefits

Specifications

Payloads

Message metadata

Security

Reliable messaging

Implementation

Configuration

eDelivery AS4 comparative Benefits

Page 27: Welcome to the Ground Rules for the Live Webinar CEF

CEF eDelivery specifications

The approach employed by eDelivery

is to promote the use of existing

technical specifications and standards

rather than to define new ones.

The profiling work of eDelivery on

these standards, i.e. constraining

configuration choices, is equally taken

on board. Even though eDelivery

makes software available

implementing these specifications, the

use of commercial software or other

Open Source software projects is also

possible.

eDelivery AS4 profile of the ebMS3/AS4 OASIS StandardsAccessPoint

Service Metadata

Locator (SML)

Service Metadata Publisher

(SMP)

eDelivery Profile based on the OASIS BDXL Specification

eDelivery ebCore Party ID Profile

eDelivery Profile based on the OASIS BDX-SMP

Specification

COMPONENT KEY SPECIFICATIONS

Page 28: Welcome to the Ground Rules for the Live Webinar CEF

More information: https://ec.europa.eu/inea/

Call publication 14 February 2019

Deadline for the submission of proposals

14 May 2019(17:00 Brussels time)

Budget Indicative 1 Million EUR

Co-funding rate 75%

Indicative duration of the actions 18 months

CEF eDelivery Call 2019-1

Page 29: Welcome to the Ground Rules for the Live Webinar CEF

e-enforcement academyDG JUST

European Citizens' Initiative

eDelivery onboarding-raceSET UP

PHASE

Otherinstitutions

CEF DSIs

Other Policy Projects

Member State led projects(including CEF grants)

DESIGN eDelivery infrastructure

CIxPThe European Council

eProcurement (*)GROW | DIGIT

DEPLOY eDelivery solutions

eHealth (SMP) DG SANTE

EESSI DG EMPL

BRIS DG JUST

e-Justice | eCodexDG JUST

SELECT eDelivery solutions

ODR DG JUST

PROSPECTING

ECRIS DG JUST

ELICITrequirements

CISE DG MARE

TACHOnet DG MOVE

OPERATE eDelivery solutions

EU-CEG DG SANTE

PEPPOL (upgrade to AS4)

DECIDE (upgrade)SG

ePaymentsECB

NOBLE project(Postal Services)

TOOP (once-only)

Parliamentary Q + Trialogue + OPParliament

IRIDG JUST

PNR (regulated)DG HOME

European Data Protection Supervisor

EPRELDG ENER

e-Impact(CEF Transport)

CyberSecDG CNECT

eTranslation / ELRC DGT

Customs Single WindowDG TAXUD

eEvidenceDG JUST

eTransport DocsDG MOVE

Maritime Single Window DG MOVE

COMMITMENT GATE

eDocX2017 DG HOME (EMCDDA)

ICS2DG TAXUD

EUDAMED 3DG GROW

UtdataprojektetDIGG

eHealth (AS4) DG SANTE

(*) Also part of PEPPOL

Development of NL eDelivery gatewayLogius.nl

ENTSOG(Gas operators)

Slovenia Supreme Court's communications Laurentius

Central Clearance Import DG TAXUD

European Aviation Safety Agency

European Union Agency for Railways

IRMA DG HOME

IMIDG GROW

European Chemicals Agency

European Anti-Fraud Office

Inland Waterway Transport DG MOVE

e-BoksNets and PostNord

ELRC DGT

iADAATPAPangeanic’sconsortium

X-RoadNIIS

Eurojust

SafeSeaNetEMSA NEW

FLUX TLDG MARE NEW

NIVA projectREA/AGRI/CNECT NEW

NEW

IMMCParliament NEW

Page 30: Welcome to the Ground Rules for the Live Webinar CEF

ELICIT requirements

Technical Specifications

Onboarding

Self-Assessment tool

Training and deployment

DEPLOY eDelivery solutions

Connectivity Testing

Service Desk

PKI Service

CEF eDelivery Community

SELECT eDelivery solutions

List of Software solutions

SML Service

OPERATE eDelivery solutions

Service Desk

PHASEwith backend(s)

CEF TEAM

with partners

Open source

Commercial solution

Custom built

Attend workshops

•Complete self-

assessment tool•

Identify business

requirements•

Carry out feasibility study

Assess OSS projects

Customise/ extend solution

Build solution

Integrate with eDelivery

Access Point•

Perform Integration

testing•

Perform Pre-production

testing

Participate in Connectivity

testing•

Perform Pre-production

testing

Assess Vendors

Buy solution

Deploy components

•Configure

components

INTEGRATE

YOUR TEAM

Open source

Hosting•

Maintenance

Hosting•

Maintenance

Hosting•

Fees

Commercial solution

Custom built

Domain Owner

Roadmap to deploy CEF eDelivery

Participants in eDelivery Messaging Infrastructure

DESIGN eDelivery infrastructure

Documentation (COD, SOD, … )

DESIGN eDelivery infrastructure

Documentation (COD, SOD, … )

Design message exchange model

Design discovery model

•Design security

model•

Design integration approach

•Participate in the writing of a SDD

•PoC (optional)

Page 31: Welcome to the Ground Rules for the Live Webinar CEF

3

Case study – Implementation of AS4 in the NetherlandsMark van der Harst – Ministry of Justice and Security (NL)

Page 32: Welcome to the Ground Rules for the Live Webinar CEF

Case study – Implementation of AS4 in the Netherlands

Page 33: Welcome to the Ground Rules for the Live Webinar CEF

Steps to get connected

• Technical PHASE

– Gathering and providing information (AS4 Connectivity kit)

– Getting messages send from C1 to C4

• Functional PHASE

– Analyse the contents of the PNR data

– Check PNR for completeness (Characteristics)

• Go Live

Page 34: Welcome to the Ground Rules for the Live Webinar CEF

Technical PHASE

• AS4 Connectivity kit (contents)

– Introduction AS4

– AS4 key elements

• Party

• Service

• Actions

• ConversationId

• Payload

– Infrastructure

– Connectivity forms (exchange certificates and end-points)

Page 35: Welcome to the Ground Rules for the Live Webinar CEF

Example AS4 key elements

• PartyThe party information of the sending and receiving party:Type: urn:oasis:names:tc:ebcore:partyid-type:iata - Party type for the connecting carrier

urn:osb:oin - Party type for MemberstatePNR systemID: For the carrier this is the 2 character IATA airline code.

NL – Party id of MemberstatePNR system

• ServiceThe service on which carriers interact with MemberstatePNR system:Type: urn:ebv:servicesService: SupplyTravelData:1:0

• Actions & RolesThe actions available on the SupplyTravelData service. Each action defines the roles involved in the interaction:Action: SupplyTravelData - Used when sending pushes to MemberstatePNR system

SupplierTravelData - Role of sending party = carrierReceiverTravelData - Role of receiving party = MemberstatePNR system

RequestTravelData – Used when GOVREQ request for travel data is initiated by MemberstatePNR systemRequestorTravelData - Role of requesting party = MemberstatePNR systemSupplierTravelData - Role of sending party = carrier

Agreements are not used yet

Page 36: Welcome to the Ground Rules for the Live Webinar CEF

Technical PHASE

Page 37: Welcome to the Ground Rules for the Live Webinar CEF

Example Pmode (1)

Page 38: Welcome to the Ground Rules for the Live Webinar CEF

Example Pmode (2)

Page 39: Welcome to the Ground Rules for the Live Webinar CEF

Example Pmode (3)

Page 40: Welcome to the Ground Rules for the Live Webinar CEF

Functional PHASE

• Analyse the contents of the PNR data

• Check PNR for completeness (Example Characteristics)Booking details

Change in the number of passengers in booking

Travel agency code

Contact information

Contact address

Email

Telephone number

Itinerary

Final destination

First departure location

Seat

Luggage information

Number of bags

Number of bags opposite movement

Security number

Total weight luggage

Personal details

Date of birth

First name

Last name

Page 41: Welcome to the Ground Rules for the Live Webinar CEF

Access Points

• Domibus

• Axway B2Bi

• IBM Datapower

• Microsoft BizTalk with AS4 adapter

Page 42: Welcome to the Ground Rules for the Live Webinar CEF

Challenges

• Configuration of the Certificates and CA’s – Like client server authentication

• Configuration of the Access Points– Like actions/service/roles etc.

Page 43: Welcome to the Ground Rules for the Live Webinar CEF

Go live

Questions?

Page 44: Welcome to the Ground Rules for the Live Webinar CEF

4

CEF eDelivery Service offeringAdrien Ferial – DIGIT

Page 45: Welcome to the Ground Rules for the Live Webinar CEF

CEF eDelivery Service offering

Service offering Description (SoD)

All services are described in an SoDdescribing its purpose, the users for which it is for, its benefits and the process to obtain it

eLearning, videos, success stories

Some services feature multimedia such as eLearnings, instructional videos or success stories to help grasp what the service is about

Service Level Arrangements (SLA)

Documents that describe Service Level Targets to be reached when delivering Building Block Services.

CEF Digital platform

CEF eDelivery service offering, and more about the building block, can be found online

CEF Digital >

SOFTWARE STAKEHOLDER MANAGEMENT SERVICES

Onboarding services (for

stakeholders)

Community management

services

Self-assessment tool (reuse approach)

Onboarding of new stakeholders

Supporting services

Testing services

Training & Deployment

Service Desk

OPERATIONS SERVICES

Managed services

Conformance testing

Sample software

maintained by the EC (with

documentation)

Public Key Infrastructure (PKI)

Service Metadata Locator (SML)

Connectivity testingDevelopers Community

Service Metadata Publisher (SMP)

Service Metadata Locator (SML)

Access Point (AP)

Available

Coming soon SML specifications

SMP specifications

(example) TECHNICAL SPECS OF EU-WIDE INITIATIVES

Access point specifications

Security control guidance

STANDARDS OF ESOs

Connector specification

Page 46: Welcome to the Ground Rules for the Live Webinar CEF

Sample software centrally hosted and managed by the EC, based on sample implementations that are based on technical specifications of CEF eDelivery.

The European Commission develops, maintains and provides software as a service for the following components of a CEF eDelivery solution: • Public Key Infrastructure (PKI)• Service Metadata Locator (SML)

These services facilitate the re-use of CEF eDelivery by different Policy Domains.

Policy Domains

USERS

STATUS

Documentation

Service

OBJECTIVE OF THE SERVICE

BENEFITS

• Reduced cost of hosting the service, which is sustained by the European Commission

• Full support by the European Commission

• Defined and agreed Service Levels

Operations services

Managed services Back to Service offering >

More info

Get started

Contact us >

CEF Digital >

Page 47: Welcome to the Ground Rules for the Live Webinar CEF

Operations services / Testing service

Connectivity testing

Test if a newly installed AS4 Access Point, conformant with the CEF eDelivery specifications, can successfully communicate with the sample AS4 Access Point hosted by the European Commission. If successful, these tests confirm that the new Access Point is in all likelihood correctly deployed and configured.

The CEF Support Team facilitates the Connectivity Testing by making available a sample AS4 Access Point in a cloud environment, as well as providing guidelines and support during the testing process.

BENEFITS

• Confirm that newly deployed AS4 Access Points can successfully communicate with a neutral organization i.e. the sample Access Point of the European Commission;

• Testing anywhere at anytime

• Testing supported by professional staff of the European Commission

STATUS

Documentation

Service

OBJECTIVE OF THE SERVICE

Software Providers

Service Providers

USERS

Back to Service offering >

More info

Get started

Contact us >

CEF Digital >

Page 48: Welcome to the Ground Rules for the Live Webinar CEF

Operations services / Testing service

Conformance testing

Verify that an implementation of the CEF eDelivery Access Point and SMP specifications, a software package either commercial or Open Source, conforms to the specifications of the CEF eDelivery Access Point.

The following specifications are tested within the scope of this service:

• eDelivery AS4 Profile• eDelivery SMP Profile

The CEF eDelivery Team provides ready to use test cases, a testing platform, and supports the users of the CEF eDelivery Conformance Testing service during the entire testing process.

Software Providers

Service Providers

USERS

STATUS

Documentation

Service

OBJECTIVE OF THE SERVICE

BENEFITS

• Confirm and assure your users/customers that your software package or implementation of the CEF eDelivery Access Point conforms to the CEF eDelivery specifications

• Testing anywhere at anytime

• Testing supported by professional staff of the European Commission

Back to Service offering >

More info

Get started

Contact us >

CEF Digital >

Page 49: Welcome to the Ground Rules for the Live Webinar CEF

More information on CEF Digital

Conformant Solutions >eDelivery AS4 conformant solutions

Conformant

Ongoing

Domibus

Flame

Holodeck

Laurentius

Mendelson

RSSBus

IBM

ADES

Integration cloud

eefacta Server

iFenix

Axway

EESSI AS4.NET

Bizbrains

Edicom Asx server

Navitasoft

Data Interchange

SEEBURGER

B2BRouter

DCS EIP

Page 50: Welcome to the Ground Rules for the Live Webinar CEF

Software

Sample software maintained by the EC

Standard software implementations of the technical specifications of CEF eDelivery. The European Commission maintains and develops sample software that is openly available to be re-used. The following components of a CEF eDelivery solution are provided: • Access Point • Service Metadata Publisher (SMP)• Service Metadata Locator (SML)

Through the "Operational Management Board", CEF eDelivery stakeholders define the evolution of these solutions, by suggesting features that are then developed by the CEF's team.

Back to Service offering >

More info

STATUS

Documentation

Service

OBJECTIVE OF THE SERVICE

Get started

Software Providers

Service Providers

Policy Domains

USERS

BENEFITS

• Released under an open source license

• Viable solutions for use in production environment

• Fully supported by the European Commission

• Based on market-driven technical specifications Contact us >

CEF Digital >

Page 51: Welcome to the Ground Rules for the Live Webinar CEF

Operations services

Supporting services

The CEF eDelivery team offers:

• Service Desk – a Single Point of Contact (SPOC) to address questions, incidents, requests and changes reported by the Users with regards to the CEF eDelivery service offering.

• Training and deployment support - Training sessions about the technical specifications underpinning the components of CEF eDelivery, the services offered by the Commission and its sample implementations, and interactive sessions to support in the deployment of the solution.

STATUS

Documentation

Service

OBJECTIVE OF THE SERVICE

Policy Domains

Software Providers

Service Providers

USERS

BENEFITS

• Day to day monitoring and business hours (8 am – 6 pm CET) service to maintain a high-level of availability and capacity of the CEF eDelivery Managed Services

• Proactive incident detection and resolution

• Increased autonomy of the Public Administration in handling and maintaining the CEF eDelivery components

Back to Service offering >

More info

Get started

Contact us >

CEF Digital >

Page 52: Welcome to the Ground Rules for the Live Webinar CEF

Stakeholder management services

Onboarding services

CEF offers onboarding services for new projects interested in re-using CEF eDelivery:

• Self-assessment tool - a survey that maps the requirements of the users to the CEF eDelivery Service Offering. During the self-assessment, users assign different scores to the relevant requirements of their business system and the eDelivery messaging infrastructure. Based on the answers provided, the tool calculates how CEF eDelivery can help users achieve their goals by indicating which services provided by CEF eDelivery will allow them to meet their specified needs and requirements.

• Onboarding of new stakeholders – A direct contact point for all policy domains interested in re-using CEF eDelivery, that will facilitate the understanding, adoption and deployment of the solutions.

STATUS

Documentation

Service

OBJECTIVE OF THE SERVICE

Service Providers

Policy Domains

USERS

BENEFITS

• Business-driven and time-efficient assessment

• Comparability – the self-assessment tool provides a benchmarking with use cases of other projects already re-using

CEF eDelivery

• Direct and easy contact with the CEF eDelivery technical teams, through the onboarding services

Back to Service offering >

More info

Get started

Contact us >

CEF Digital >

Page 53: Welcome to the Ground Rules for the Live Webinar CEF

Stakeholder management services

Community management

Develop, expand and engage with a community of developers contributing to the evolution of CEF eDelivery’s open source sample implementations.

Among the 5 components that the CEF eDelivery team develops, CEF manages an online community of developers interested in contributing to the code of the sample implementations. STATUS

Documentation

Service

OBJECTIVE OF THE SERVICE

Developers

USERS

BENEFITS

• Cost effective development

• Wide set of skills

• Faster response to emerging requirements

Back to Service offering >

More info

Get started

Contact us >

CEF Digital >

Page 54: Welcome to the Ground Rules for the Live Webinar CEF

5

Q&AAll

Page 55: Welcome to the Ground Rules for the Live Webinar CEF

Contact us

© European Union, 2017. All rights reserved. Certain parts are licensed under conditions to the EU. Reproduction is authorized provided the source is acknowledged.

[email protected]

Find out more on CEF Digitalec.europa.eu/cefdigital

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