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1 92d Air Refueling Wing Welcome to Team Fairchild Town Hall 29 November 2017

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Page 1: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

1

92d Air Refueling Wing

Welcome toTeam Fairchild Town Hall

29 November 2017

Page 2: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

2

92d Air Refueling Wing

CDC/Teen Center

Page 3: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

3

Child & Youth ProgramsPrice Increase

Background: Child care fees are set by the Department of Defense and based on total family income (TFI)• New fee policy for school year 2017-2018 is delayed

Families receive:• Quality child care• Subsidized fee rates ($236-$588/month depending on TFI)Off-base Child Care Rates are around ($650-$1200/month)

• Accredited programs• 4 USDA-approved meals & snacks each day• Caring staff with comprehensive training & Federal/State

background checks • Reasonable accommodations• Expanded hours for base exercises

Page 4: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

4

Child & Youth ProgramsPrice Increase

On 1 Jan 18, Washington State minimum wage increases to $11.50 per hour• To compete with off-base businesses, all Child and Youth

Programs at FAFB will increase employee salaries

Fees for school year 2017-2018 will increase• Fairchild AFB plans to request a market adjustment rate which

will moderately increase fees for the CDC & Youth Center Request is routed from Col. Ryan Samuelson, 92nd Air Refueling

Wing commander, to Headquarters Air Force for approval• Teen Center annual membership rate will increase to $120 per

year

Page 5: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

5

Child & Youth ProgramsPrice Increase

For reference, current fee chart

Page 6: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

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Child Care Wait List

Averaging 45 children on the child care waiting lists• Wait list is down 50% from this summer’s averages

We have the space but need the employees• Must offer competitive salaries with benefits

How to apply:• www.NAFjobs.org Search Fairchild

• www.USAjobs.gov

Page 7: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

7

92d Air Refueling Wing

Red Morgan Center Renovation & Tanker Tails

Page 8: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

8

Red Morgan Center Renovation (Funspot Replacement)

Progressing on schedule• Awarded contract for renovation of back half of Red Morgan

Center in September 2017• Old Funspot turned over in October 2017 to contractor for

demolition

Funspot Construction Process• Currently in design (see concept on next slides)• Construction will begin the Summer 2018• Playground, sport court, kitchen installed the Spring 2019

“Opening Summer 2019”

Page 9: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

9

Red Morgan Center Family SideConceptual Floor Plan

• Snack Bar• Pub• Sport Court

• Party Rooms• Indoor

Playground Features

RMC Ballroom

AAFES

FamilyEntrance

Page 10: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

10

Red Morgan Center Family Side (Funspot)Conceptual Drawings

Page 11: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

11

Tanker Tails Re-opening (March 1, 2018)

The Tanker Tails Kennel closed in April 2017 to support the Security Forces Military Working Dog kennel renovation

Tanker Tails is expected to reopen on March 1, 2018

Services will include: • Dog and cat day care• Overnight pet boarding• Self-help pet washing station

Tanker Tails has the capacity for 14 dogs and 6 cats.

Prices will be unchanged• Dogs - $13 for daycare, $24 for overnight boarding• Cats - $6 for daycare, $13 for overnight

Page 12: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

12

92d Air Refueling Wing

Blended Retirement System

Page 13: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

13

Uniformed Services Retirement Systems

Page 14: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

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Update on Blended Retirement System

The new Blended Retirement System (BRS) goes into effect on January 1, 2018

Eligible Airmen have until December 31, 2018 to decide to opt-in

No one will be automatically moved to BRS

Enrollment• Airmen who want to stay covered under current system: do nothing• Airmen who decide they want BRS: opt-in anytime in 2018 Once opt-in, CANNOT change back to current system

Interested Airmen should seek counseling from Personal Financial Counselors at the Airman & Family Readiness Center; Robert Annis and Melissa Still (509-247-2246)

Spouse Training: http://jko.jten.mil/courses/brs/OPT-IN/launch.html

Page 15: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

15

92d Air Refueling Wing

Basic Allowance for Housing (BAH)

Page 16: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

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How is our BAH Rate Calculated?

Rental Rates Survey conducted annually • Area surveyed includes large area surrounding Fairchild• Excludes inadequate properties and areas

Mobile homes, Efficiency or Furnish apartments, Income-subsidized complexes, Seasonal Units

High Crime areas Rates are based on DoD Standardized Anchor Points

Housing Requirement and Market Analysis requested

Page 17: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

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MILITARY HOUSING AREA

*Excluded properties shown in red and yellow

BAH Study Area

Page 18: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

18

92d Air Refueling Wing

OPSEC Overview

Page 19: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

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WHAT IS OPERATIONS SECURITY? (OPSEC)

OPSEC is about Information Control• Protects the mission, our people and resources

• Protects the element of surprise

• Denies use of Critical Information (CI) to adversaries

Page 20: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

20

OPSEC INDICATORS

Clues that provide a piece of the mission puzzle

• Increased activity—working 24/7

• Increased Fairchild AFB security

• Abrupt schedule changes

• “Talked-around” subjects

• Rumors from others

Page 21: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

21

CRITICAL INFORMATION

Specific facts about Fairchild AFB intentions, capabilities, and operations vitally needed by the enemy• What’s the mission/exercise?• Where’s it going?• Who’s playing?• When will it occur and for how long?

Page 22: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

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ADVERSARY TARGETING METHODS

Communications• Social media--what do you post on Facebook???

• E-Mail—what’s in the subject line? How about the body?

• Telephone—is there anyone who doesn’t have a cell phone?

Open Source• Web Searches of public and individual web pages—where

you go can be tracked

Trash• Dumpster diving

Page 23: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

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RULES FOR PROTECTING CRITICAL INFORMATION

We don’t talk about or speculate about exercises or real

world taskings--remember we train like we fight!

Aggregation of bits and pieces of information can quickly

make something classified creating other problems…

Treat social media as if information posted will be on the

evening news for EVERYONE to see—info lives forever!

Lives of loved ones depend on strict OPSEC compliance!

Report unusual activities to Eagle Eyes—509 247-5555

Page 24: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

24

92d Air Refueling Wing

Privatized Housing

Page 25: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

25

Privatized Housing Update

BBC Carpet Depreciation Policy• Updated 7 Aug and includes all residents• Intentional Damage or Gross Negligence can be charged full

replacement cost – Determined by BBC Community Manager

Utilities Billing currently on hold

Age of Carpet Depreciation charge

1 Year or Less 100% of unit cost

1 - 2 Years Old 80% of unit cost2-3 years Old 60% of unit cost3-4 years old 40% of unit cost5 years old 20% of unit cost

Page 26: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

26

92d Air Refueling Wing

Snow and Ice Control

Page 27: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

27

Snow-Removal Priorities Map

Page 28: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

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Unit Responsibilities

Obtain material and equipment and Ensure Unit snow equipment is operational

Keep doorsteps, landings, sidewalks, driveways, ramps, and fire hydrants free of snow and ice at all times

Housekeeping on airfield

First Sgts and facility managers ensure TDY/deployed member’s vehicles are parked in designated areas

Page 29: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

29

Privatized Housing Snow and Ice Control

On street parking is prohibited during a snow storm

Balfour Beatty Community provides snow plowing, roadway treatments when accumulation reaches 2 inches or roads become iced

Priority is given to major feeder roads then secondary roads

Residential walkways and driveways will be cleared/treated 48 hours after storm completion.• If vehicles are parked in the driveway, the tenant will be responsible

for snow removal.

Page 30: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

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92d Air Refueling Wing

92nd ARW Safety OfficeWinter Driving Safety Brief

Page 31: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

31

Winter Driving Safety

Avoid driving while fatigued.

Never warm up a vehicle in an enclosed area, such as a garage.• Washington State idle policy: 5 min (attended)• Fairchild AFB idle policy: 5 min (attended or unattended)

Do not use cruise control when driving on slippery surfaces.

Keep your gas tank at least half full to avoid gas line freeze-up.

Avoid using your parking brake in cold, wet weather.

Make certain your tires are properly inflated.

Page 32: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

32

Winter Driving Safety

Get a winter maintenance check up.• http://www.carcare.org/car-care-winter-maintenance-check

Watch weather reports for advisories.• Several apps provide weather advisories• FAFB Snow Line: (509) 247-5100

If you need to pull over, stay with your vehicle.• Leave vehicle running for warmth, but watch snow build-up around exhaust

Don’t over exert yourself trying to get your vehicle out of the snow.

If distressed, ignite road flares or secure a brightly colored cloth to the antenna or rolled up window.

Pack an emergency kit.

Page 33: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

33

Winter Items To Have In Your Car

Blankets, winter hats, warm clothes, gloves, boots

Windshield scraper

Spare food and water

Shovel

Bag of cat litter

Jumper cables

Road flares

Flashlights

Alternate Traction (i.e. Tire Chains)

Page 34: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

34

Long Distance Driving

Keep electronic devices charged.

Check weather for the entire route.

Let others know your route, destination, and estimated time of arrival.

Pay attention to traction advisories on the road.• Alternate Traction may be required

Check mountain pass conditions the day prior and day of departure.

Page 35: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

35

Mountain Passes

There are 15 mountain passes in Washington.

To get information on the passes:• Dial 511• Visit http://www.wsdot.com/traffic/passes

Pay attention to traction advisories.• $500 fine if violated• Studded tires still require alternate traction.

Page 36: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

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Traction Control

Snow tires provide extra grip on snow-covered surfaces.

Studded tires dig into ice, providing added traction. • Washington allows studded tires from1 Nov to 31 Mar

Alternate traction may be required for mountain passes if your vehicle does not have all-wheel or four-wheel drive.• Essential for safe control on ice- and snow-covered mountain roads and passes

Studded tires and alternate traction damage road surfaces.

Page 37: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

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Installing Alternate Traction(Traditionally Known as Tire Chains)

Check your owners manual for the right device.• Also visit http://www.wsp.wa.gov/traveler/traction.htm

Make sure the device fits your tires. • The wrong size or type can damage your vehicle and can be dangerous.

Devices go in front for front-wheel drive and back for rear-wheel drive.

Practice putting on the device prior to driving. • Reference the device’s installation guide.

Passes have marked chain-up areas to put on and remove chains.

Page 38: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

38

Winter Driving Resources

FAFB Snow Line: (509) 247-5100 Winter Driving Tips:

• http://exchange.aaa.com/safety/driving-advice/winter-driving-tips

Winter Maintenance Check Information:• http://www.carcare.org/car-care-winter-maintenance-check

Emergency Gear to Keep In Your Car:• http://blog.ford.ca/ready-for-winter-emergency-gear-to-keep-in-your-car

Washington DOT Mountain Pass Information:• http://www.wsdot.com/traffic/passes

Traction Device Information:• http://www.wsp.wa.gov/traveler/traction.htm

How to Put on Tire Chains:• https://www.dmv.org/how-to-guides/tire-chains.php

Page 39: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

39

92d Air Refueling Wing

92nd MDG2018 TRICARE Changes

Page 40: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

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TRICARE Updates

• On January 1, 2018, Health Net Federal Services will be Fairchild AFB’s new Managed Care Support Contractor.

• In December 2017, there will be an enrollment freeze. This will not affect you if you already have an assigned Primary Care Manager (PCM).

• All new patients will be seen according to their last eligibility information in DEERS. New patients will be asked to complete an enrollment form at the 92nd Medical Group, Patient Administration Office, Room 109.

• Call 509-247-5520 for TRICARE benefits or enrollment questions.

• For additional information, please visit: https://tricare.mil/About/Changes

Page 41: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

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TRICARE Changes

Effective January 1, 2018:• No changes to TRICARE Prime/TRICARE for Life benefits.• TRICARE Standard and TRICARE Extra will be converted to TRICARE Select.• Administration of the TRICARE benefit will transition from fiscal year period (October-

September) to a calendar year (January-December). • Your fees will be determined based on when you or your sponsor entered the military

—Group A: If you or your sponsor’s initial enlistment or appointment occurred before Jan. 1, 2018, you are in Group A.

—Group B: If you or your sponsor’s initial enlistment or appointment occurs on or after Jan. 1, 2018, you are in Group B.**See Handout for fee schedule**

• The 92d Medical Group is here for you! Please contact TRICARE Operations Patient Administration at 509-247-5520 or visit us at 701 Hospital Loop if you have any questions or concerns!

Take Command of your TRICARE Health Plan!

Page 42: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

Active Duty Family Members Costs 2018GROUP A: If you or your sponsor’s initial enlistment or appointment occurred before January 1, 2018

GROUP B: If you or your sponsor’s initial enlistment or appointment occurs on or after January 1, 2018

TYPE Select group A Select Group B Prime Group A Prime Group BAnnual Enrollment $0 $0 $0 $0

Annual DeductibleE1-E4: $50 per individual and $100 per family

E1-E4: $50 per individual and $100 per family $0 $0 E5 & above: $150 per individual and $300

per familyE5 & above: $150 per individual and $300 per family

Catastrophic Cap Per Year $1,000 $1,000 $1,000 $1,000

Point of Service Option Deductible

N/A N/A $300 for individual and $600 for family

$300 for individual and $600 for family

Preventive Care Visit $0 $0 $0 $0

Primary Care Outpatient VisitNetwork Provider: $27 Network Provider: $15

$0 $0 Out of network: 20% Out of network: 20%

Specialty Care Outpatient VisitNetwork Provider: $34 Network provider: $25

$0 $0 Out of network: 20% Out of network: 20%

Emergency Room visitNetwork Provider: $87 Network Provider: $40

$0 $0 Out of network: 20% Out of network: 20%

Urgent Care CenterNetwork Provider: $27 Network Provider: $20

$0 $0 Out of network: 20% Out of network: 20%

Ambulatory SurgeryNetwork Provider: 15% Network Provider: $25

$0 $0 Out of network: 20% Out of network: 20%

Ambulance Service (not including air)

Network Provider: $79 Network Provider: $15$0 $0

Out of network: 20% Out of network: 20%

Durable Medical EquipmentNetwork Provider: 15% Network Provider: 10%

$0 $0 Out of network: 20% Out of network: 20%

Inpatient Admission$18.60 per day or $25 per admission, whichever is more

Network Provider: $60 per admission $0 $0 Out of network: 20%

Inpatient Skilled Nursing/Rehab Admission

$18.60 per day or $25 per admission, whichever is more Network Provider: $25 per day

$0 $0 Out of network: $50 per day

To View TRICARE Changes online, please visit https://tricare.mil/About/Changes/General-TRICARE-Changes/Costs

Page 43: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

Retiree and Retiree Family Members Costs 2018GROUP A: If you or your sponsor’s initial enlistment or appointment occurred before January 1, 2018

GROUP B: If you or your sponsor’s initial enlistment or appointment occurs on or after January 1, 2018

Type Select Group A Select Group B Prime Group A Prime Group BAnnual Enrollment $0 $450 for individual and $900 for family $289.08 for individual and $578.16 for

family $350 for individual and $700 for family

Annual Deductible $150 for individual and $300 for family

Network Provider: $150 for individual and $300 for family $0 $0 Out of network:$300 for individual and $600 for family

Catastrophic Cap Per Year $3,000 $3,500 $3,000 $3,500 Point of Service Option Deductible N/A N/A $300 for individual and $600 for family $300 for individual and $600 for family

Preventive Care Visit $0 $0 $0 $0

Primary Care Outpatient Visit Network Provider: $35 Network Provider: $25 $20 $20 Out of network: 25% Out of network: 25%

Specialty Care Outpatient Visit

Network Provider: $45 Network provider: $40

$30 $30 Out of network: 25% Out of network: 25%

Emergency Room visit Network Provider: $116 Network Provider: $80 $60 $60 Out of network: 25% Out of network: 25%

Urgent Care Center Network Provider: $35 Network Provider: $40 $30 $30 Out of network: 25% Out of network: 25%

Ambulatory Surgery Network Provider: 20% Network Provider: $95 $60 $60 Out of network: 25% Out of network: 25%Ambulance Service (not including

air)Network Provider: $106 Network Provider: $60 $40 $40 Out of network: 25% Out of network: 25%

Durable Medical Equipment Network Provider: 20% Network Provider: 20% 20% 20%Out of network: 25% Out of network: 25%

Inpatient Admission

Network Provider: $250 per day, or up to 25% hospital charge, whichever is less, plus 20% separately billed services

Network Provider: $175 per admission

$150 per admission $150 per admissionOut of network: $901 per day, or 25% hospital charge, whichever is less, plus 25% separately billed services

Out of network: 25%

Inpatient Skilled Nursing/Rehab Admission

Network Provider: $250 per day, or up to 25% hospital charge, whichever is less, plus 20% separately billed services

Network Provider: $50 per day

$30 per day $30 per dayOut of network: $250 per day, or up to 25% hospital charge, whichever is less, plus 25% separately billed services

Out of network: Lesser of $300 per day or 20%

To View TRICARE Changes online, please visit https://tricare.mil/About/Changes/General-TRICARE-Changes/Costs

Page 44: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

44

92d Air Refueling Wing

Medical Group Update

Page 45: Welcome to Team Fairchild Town Hall...The new Blended Retirement System (BRS) goes into effect on January 1, 2018 Eligible Airmen have until December 31, 2018 to decide to opt-in No

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92nd Medical GroupClinic Operations

Family Practice: • Reduced appointments (up to 50%) in

Family Practice until further notice• 0730-1630, M-F

No Change to all other clinics and services

Dental: 0730-1630, M-F Flight Medicine:

• “Return to Flying”: 0730-0830, M-F• Flight Medicine Clinic: 0830-1630, M-F

Immunizations: 0730-1630, M-F Laboratory: 0730-1630, M-F Mental Health: 0730-1630, M-F Optometry: 0730-1630, M-F Pediatrics: 0730-1630, M-F Pharmacy: 0800-1630, M;

0730-1630, T-F

Physical Therapy: 0730-1630, M-F Public Health: 0730-1630, M-F Radiology: 0730-1630, M-F TOPA: 0730-1630, M-F Women’s Health: 0730-1630, M-F

Returning Deployers • Fast Track Priority

Laboratory Public Health Flight Med Mental Health

Accessing CareAppointment Line: 0700-1600, M-F

509-247-2361

Nurse Advice Line (After-Hours)1-800-TRICARE

Patient Portalhttp://patientportal.mhsgenesis.health.mil/