welcome managing change: making your courthouse safer
TRANSCRIPT
Welcome
Managing Change:
Making Your Courthouse Safer
Objectives for this workshop
• Identify and manage the five key elements of sustainable change
• Design a set of goals to improve court security• Explain the benefits/incentives of improved
court security• Describe the skills that are necessary to make
your courts and courthouse safer• Create partnerships to obtain new resources • Prepare a plan to bring about sustainable
change
At the end of this session you will be able to:
Court Safety is…
The protection of people, property, and information from injury or loss.
This includes…
The public, victims, witnesses, jurors, other county offices, litigants, court staff, and judges.
Crime Prevention Approach to Courthouse Safety
Opportunity
Let’s Get Busy!
1. How many of your courts have an overall court security plan?
2. How many of your courts have successfully implemented that plan?
3. What were the challenges?
I have a couple of questions for you
Did you experience any…
• Confusion?
• Anxiety?
• Gradual Change?
• Frustration?
• False Starts?
Components of Successful Change
Vision Skills Benefits Resources Action Plan
Sustained Change
Vision Skills Benefits Resources Action Plan Sustained Change
X Skills Benefits Resources Action Plan Confusion
Vision X Benefits Resources Action Plan Anxiety
Vision Skills X Resources Action Plan Gradual Change
Vision Skills Benefits X Action Plan Frustration
Vision Skills Benefits Resources X False Starts
Managing Complex Change
Source: Dr. Mary Lippit, Managing Complex Organizational Change 2007
Vision = Goals
Vision Skills Benefits Resources Action Plan
X Skills Benefits Resources Action Plan Confusion
Effective Goals
• Make the public safer• Good business practice• Partnership• Make court staff safer/territoriality
Skills
Vision Skills Benefits Resources Action Plan
Vision X Benefits Resources Action Plan Anxiety
Required skills
• Professional court security officers
• Management commitment
• Trained court staff and judiciary
Benefits
Vision Skills Benefits Resources Action Plan
Vision Skills X Resources Action Plan Gradual Change
WIIFM?
• Reduced liability exposure
• Improved accountability
• Increased trust and confidence
• Control
Resources
Vision Skills Benefits Resources Action Plan
Vision Skills Benefits X Action Plan Frustration
Resources: Is it really all about…
SHOW ME THE ?
Use What You Have
To get to the…
•People•Property•Information
Planning
Vision Skills Benefits Resources Action Plan
Vision Skills Benefits Resources X False Starts
Planning tips
• Start together with partners
• Basically you can’t over-communicate
• Be specific
• Assess/measure
• Try something, if it doesn’t work, try something else
In Closing…
“ Of all the things I've done, the most vital is coordinating those who work with me and aiming their efforts at a certain goal.
- Walt Disney