welcome asc april 27 28
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Welcome ASC Rising Stars Welcome ASC Rising Stars Class of 2015Class of 2015
L3Learning AcademyL3Learning Academy
April 27-28, 2015April 27-28, 2015
Mick VaughtMick Vaught
The Story at SeaThe Story at Sea
The Mick Vaught (Story)The Mick Vaught (Story)
• Germany (Liebherr)Germany (Liebherr)
• Japan (Komatsu)Japan (Komatsu)
• Sweden (Volvo)Sweden (Volvo)
• USA (Carolina Tractor)USA (Carolina Tractor)
• Why did I frame my Why did I frame my introduction as a introduction as a story?story?
• Uncle WWIIUncle WWII
• Dad WWIIDad WWII
• In-Law (buy America)In-Law (buy America)
IntroductionIntroduction
• Take a few minutes and visit with the Take a few minutes and visit with the person next to you. Find out some person next to you. Find out some interesting “fun” facts, hobbies, most interesting “fun” facts, hobbies, most embarrassing moment, family, etc.embarrassing moment, family, etc.
• Now please introduce that person.Now please introduce that person.
The Shooting Star TrophyThe Shooting Star TrophyGoes to that student with the highest daily Goes to that student with the highest daily scorescore
To Earn This To Earn This
Coins will be awarded Coins will be awarded for;for;
•Class participationClass participation
•Creative initiative Creative initiative
•Test scoresTest scores
•Group dynamics Group dynamics (leadership skills)(leadership skills)
•AttitudeAttitude
•Sucking up to the Sucking up to the instructorinstructor
Inherent PrivilegesInherent Privileges
• Shall be addressed as Shall be addressed as Special Student so-in-soSpecial Student so-in-so
• First in line for lunchFirst in line for lunch
• Head of the table for Head of the table for DinnerDinner
• Receive (2) bonus Receive (2) bonus points (coins) for in points (coins) for in class assignments.class assignments.
• Graduation Bonus (TBD)Graduation Bonus (TBD)
What Did These Great What Did These Great Leaders Have In Common?Leaders Have In Common?
Answer: They all had (24) hours in their day!
High School GraduationHigh School Graduation
• You have been chosen to write a You have been chosen to write a graduation speech for your Class of graduation speech for your Class of 20152015
• Based on your current position in life, Based on your current position in life, write a speech for your high school write a speech for your high school class mates looking to the future.class mates looking to the future.
• How would you challenge them and How would you challenge them and offer some charge to the class?offer some charge to the class?
Take a minute and put Take a minute and put down in writing (1) one down in writing (1) one
personal Goal you want to personal Goal you want to achieve between now and achieve between now and
graduationgraduation
Three Learning Take-Three Learning Take-Away’sAway’s
• Find New ways of Find New ways of doing things.doing things.
• Respond to situations Respond to situations using your values.using your values.
• Do NOT become Do NOT become routine.routine.
• ParadigmsParadigms
• Habit #1 Be ProactiveHabit #1 Be Proactive
• Habit #5 Seek First to Habit #5 Seek First to understand.understand.
• Right brain thinking.Right brain thinking.
Our Focus April 27Our Focus April 27thth., ., 2828thth..
• Personal Career ManualPersonal Career Manual
• Understanding our ParadigmsUnderstanding our Paradigms
• Listen, Listen, ListenListen, Listen, Listen
• Habit #1: Be Proactive Habit #1: Be Proactive
• Habit #5: Seek first to understand – Habit #5: Seek first to understand – Then to be understoodThen to be understood
• ““A Whole New Mind” by D. PinkA Whole New Mind” by D. Pink
Career Manual ReviewCareer Manual Review
• If you don’t know If you don’t know where you are where you are going, any path going, any path you choose will you choose will take you there!take you there!
• How much so far How much so far has been planned?has been planned?
• How much has How much has been by chance?been by chance?
• We must find a We must find a “fit” between who “fit” between who YOU are and what YOU are and what YOU would like to YOU would like to do.do.
Career Manual ReviewCareer Manual Review
Examine (3) key issuesExamine (3) key issues
• Looking Inwards- who Looking Inwards- who are we?are we?
• Looking Outwards-Looking Outwards-What does the world What does the world want?want?
• How can YOU best fit How can YOU best fit into this world?into this world?
(6) Career directions(6) Career directions
• Moving in (Getting job)Moving in (Getting job)
• Moving up (Promotion)Moving up (Promotion)
• Sideways (Lateral Sideways (Lateral move)move)
• Nowhere Nowhere (Consolidation)(Consolidation)
• Out (Leaving)Out (Leaving)
• Down (Setback)Down (Setback)
2011 ASC Group Culture
Understanding Understanding our our ParadigmsParadigms
Southwest AirlinesSouthwest Airlines
• No first classNo first class
• No reserved seatsNo reserved seats
• No in flight mealsNo in flight meals
• Turn around 10 Turn around 10 minmin
• Cheaper faresCheaper fares
• Happy employeesHappy employees
• Happy customersHappy customers
Federal Express (Fred Federal Express (Fred Smith)Smith)
• Teacher said it Teacher said it would never work – would never work – received a “D”received a “D”
• Had to go to Vegas Had to go to Vegas to make payroll.to make payroll.
• Friends tried to Friends tried to dissuade him.dissuade him.
• Notice the logo?Notice the logo?
We all have different We all have different perceptions. Let’s take a look perceptions. Let’s take a look at this card example. Tell me at this card example. Tell me what you seewhat you see
Ok, let’s try this again but a Ok, let’s try this again but a little slowerlittle slower
Pictures Don’t Lie, or Do Pictures Don’t Lie, or Do They?They?
Everyday IllusionsEveryday Illusions
• Intuitive commonsense beliefs that Intuitive commonsense beliefs that we all have about how our mind we all have about how our mind works.works.
• That are systematically wrong….That are systematically wrong….
• Not easy to over come…Not easy to over come…
• Get us into big trouble when we Get us into big trouble when we aren’t aware of them….aren’t aware of them….
The Illusion of Attention: The Illusion of Attention: Count how many time the Count how many time the ball is passedball is passed
The invisible gorilla clip
Paradigm ClipParadigm Clip
Joel BarkerJoel Barker
Group ActivityGroup Activity
• As a group;As a group;
• What is impossible to do today, that, What is impossible to do today, that, if it were possible, would change life if it were possible, would change life at ASC for the future?at ASC for the future?
The Ball GameThe Ball Game1.Create a process for giving & receiving the ball in the group.2.You cannot pass the ball to the person next to you.3.The ball must return to the person who started with it.4.The ball must travel through the air.5. The ball cannot be rolled across surfaces ie., floor, walls, tables, chairs…
The Ball Game ContinuedThe Ball Game Continued
Part # 2 Creating a product
One product = 8 rounds of passing the ball in the correct sequence (if you drop the ball you must start over)
Original time = ??????
Can you reduce the time by 10 seconds?
Can you reduce it down to under 15 seconds?
Can you get to under 5 seconds?
The LanguageThe Language
ReactiveReactive
• Nothing I can doNothing I can do
• Just the way I amJust the way I am
• He makes me so madHe makes me so mad
• They won’t allow thatThey won’t allow that
• I “HAVE” to do itI “HAVE” to do it
• I Can’tI Can’t
• I MustI Must
• If onlyIf only
ProactiveProactive
• Look at alternativesLook at alternatives
• I choose a different I choose a different wayway
• I control my feelingsI control my feelings
• I can work through itI can work through it
• I “CHOOSE” to do itI “CHOOSE” to do it
• I can find a wayI can find a way
• I preferI prefer
• I willI will
Viktor Frankl Viktor Frankl
S=RS=R
• Stimulus = ResponseStimulus = Response
• Man has the Man has the “Freedom” to choose.“Freedom” to choose.
• Though he was Though he was tortured and beaten, tortured and beaten, he Chose freedom to he Chose freedom to keep his dignity and keep his dignity and self-awareness intact. self-awareness intact. They could hurt him They could hurt him physically but not physically but not mentally.mentally.
Habit #5 : Seek First to Habit #5 : Seek First to Understand, and Then be Understand, and Then be UnderstoodUnderstood• It’s all about communicationIt’s all about communication
• How many have had formalHow many have had formal
training in:training in:
Reading?Reading?
Writing?Writing?
Speaking?Speaking?
Listening?Listening?
Seek First to Understand!Seek First to Understand!
• Non – verbal most important!Non – verbal most important!• AutobiographyAutobiography• Projection (home movie reading)Projection (home movie reading)• (5) types of listening(5) types of listening
– IgnoreIgnore– PretendPretend– SelectiveSelective– AttentiveAttentive– Empathic (most important) Listen with our Empathic (most important) Listen with our
eyes!eyes!
What are Habits?What are Habits?
•ThoughtsThoughts
•PerceptionPerception
•RealityReality
•HabitHabit
The World Say’s We’re Not The World Say’s We’re Not Good Enough!Good Enough!
• How do we deal with:How do we deal with:– Failure?Failure?– Stress?Stress?– Opposition?Opposition?– Conflict?Conflict?
• Humor Humor
How Important is Non- How Important is Non- Verbal?Verbal?
• Everyone please stand and face me.Everyone please stand and face me.
• Quickly follow my directionsQuickly follow my directions
Let’s breakout into (3) Let’s breakout into (3) groupsgroups• CommunicateCommunicate
– ListenListen– UnderstandUnderstand
Bill said the teacher is Bill said the teacher is very intelligent?very intelligent?
Seek First to Understand, and Then to be Understood
““Bill”, said the teacher, “is Bill”, said the teacher, “is Very intelligent”.Very intelligent”.
Bill said, the teacher is Bill said, the teacher is veryvery
intelligent.intelligent.
Listen, Listen, ListenListen, Listen, Listen
•How well do weHow well do we
Really listen?Really listen?
•AssessmentAssessment
Take out a sheet of Take out a sheet of paperpaper
Listening AssessmentListening Assessment
I - - - - -
PB MB
BB
Drum Stoplight
Chocolate Clock
Xerox
We Speak with Our BodyWe Speak with Our Body
•VisualVisual
•AuditoryAuditory
•KinestheticKinesthetic
How high can you How high can you reach?reach?
Sales Training Has Typically Been Sales Training Has Typically Been (Left Side Thinkers) Product Training! Yet, 89% of us (Left Side Thinkers) Product Training! Yet, 89% of us buy on Emotion (Right side)buy on Emotion (Right side)
• Left side of brainLeft side of brain– Analytical Analytical – LogicalLogical– VerbalVerbal– Non-emotional Non-emotional
• Right side of brainRight side of brain– EmotionalEmotional– SensingSensing– FeelingFeeling– KineticKinetic
• Medicine, what’s the technique?Medicine, what’s the technique?– Diagnose before you prescribeDiagnose before you prescribe
• Lawyer, what’s the technique?Lawyer, what’s the technique?– gather facts, understand the opponents case better than they gather facts, understand the opponents case better than they
• Engineer, what’s the technique?Engineer, what’s the technique?– Understand forces, stresses at work before designUnderstand forces, stresses at work before design
• Teaching,Teaching,– Pre-assess before you teachPre-assess before you teach
• Amateur Salesperson, what’s the technique?Amateur Salesperson, what’s the technique?– sells on price, and or productssells on price, and or products
• Professional Salesperson, what’s the technique?Professional Salesperson, what’s the technique?– sells solutions to needs based on problemssells solutions to needs based on problems
A Whole New MindA Whole New MindTestTest
Daniel PinkDaniel Pink
Week 1 Homework Week 1 Homework AssignmentAssignment
A Whole New MindA Whole New Mind
Group assignmentGroup assignment
• How do you see ASC’s How do you see ASC’s participation in the USA participation in the USA market and it’s affect market and it’s affect by RIGHT brain by RIGHT brain thinking?thinking?
• List (3) RIGHT brain List (3) RIGHT brain concepts that would concepts that would improve both internal improve both internal and external and external (customer) satisfaction. (customer) satisfaction.
Group PresentationGroup Presentation
• Explain how these (3) Explain how these (3) concepts will change concepts will change the course of ASC.the course of ASC.
Homework AssignmentHomework Assignment
“ “New Work Habits for New Work Habits for a Radically Changing a Radically Changing World” by Price World” by Price PritchettPritchett