webroot reviews, antivirus software
TRANSCRIPT
Webroot
About Webroot
Webroot is a fairly new face in the industry of internet protection. They are based in Broomfield, Colorado (suburb of Denver) and have a full suite of products available to protect PCs, MACs, Android and Apple mobile devices. They have an innovative product designed to protect gamers from threats as well. • What types of protection are available from Webroot?
• How much does Webroot cost?
• Does Webroot protect multiple devices?
• Will Webroot protect my mobile devices?
Webroot Products
• SecureAnywhere ™AntiVirus
• SecureAnywhere ™ Internet Security Plus
• SecureAnywhere ™ Internet Security Complete
• Mobile Apps for Android and Apple
• SecureAnywhere ™ AntiVirus for PC Gamers
SecureAnywhere™ AntiVirus
1 year 2 years 3 years
1 PC/MAC $ 39.99 $ 59.99 $ 89.99
3 PCs/MACs $ 37.49 $ 79.99 $ 109.99
• Continuous and Real-Time Protection – Data and identity protection when browsing, shopping, banking, and sharing
• Real-Time Anti-Phishing Protection – Identifies and blocks fraudulent websites which attempt to trick visitors into entering personal information.
SecureAnywhere ™ Anitvirus alerts users of suspicious websites • Constant Identity Protection – Software safeguards identifying information • Firewall and network connection monitor – Real-Time monitoring of
your network to prevent intruders from accessing your network
SecureAnywhere™ Internet Security Plus
1 year 2 years 3 years
3 Devices $ 44.99 $ 99.99 $ 139.99
5 Devices $ 69.99 $ 109.99 $ 159.99
In addition to the protection offered with SecureAnywhere™ Antivirus, SecureAnywhere™ Internet Security Plus offers:
• Protection for smartphones and tablets
• Protection for all account logins and passwords
SecureAnywhere™ Internet Security Complete
1 year 2 years 3 years
5 Devices $ 59.99 $ 129.99 $ 179.99
In addition to the protection offered with SecureAnywhere™ Antivirus and SecureAnywhere™ Internet Security Plus, SecureAnywhere™ Internet Security complete features:
• Elimination of all traces of online activity
• Deleted files become unrecoverable
• Secure cloud storage of 25GB which is accessible from all your devices
SecureAnywhere™ Antivirus for Gamers
1 year 2 years 3 years
1 Device $ 19.99 $ 39.99 $ 59.99
• Maximize Performance – Cloud-based protection runs constantly and in the
background
• Identity Protection – from loss to personal data to gaming assets, gamers are
protected
• Optimization of Your Gaming System – Cloud-based, Real–time security
updates are performed which increases drive space, reduces access times, and
improves performance.
• Performance Guarantee - Webroot offers a generous 70 day guarantee of all
its products
Independent testing results
AV-Comparative/AV-Test
In 2013, AV-Test results showed that Webroot delivers average protection for both web and
email threats and had mixed results in indentifying real threats vs. delivering false positives
with one result showing excellent results and fair in another.
Where Webroot really differentiates themselves and excels in relation to their competition is
in their system impact, which was rated as “perfect” for low system impact. Users can be
confident in that their computers will not be slowed down by processes taking up system
resources while protecting their machines from harmful online threats.
AV-Comparative awarded Webroot the 2012 gold award for best overall speed/system
performance.
Webroot Guarantee
While many of the competition offers trial periods and money-back
guarantee, Webroot’s is far above the industry standard, more than
doubling the timeframe in which users ma request and receive a refund.
They offer a generous 70-Day money back guarantee.
System Requirements
• 128 MB RAM • 10 MB hard disk space • Intel Pentium/Celeron Family, AMD K6/Athlon/Duron family, or other compatible processor
• PC (includes PC Gamer systems supported) • Microsoft Windows XP 32 and 64 bit SP2, SP3 • Windows Vista 32-bit (all editions), Windows Vista SP1, SP2 32 and 64 bit (all editions) • Windows 7 32 and 64 bit (all editions), Windows 7 SP1 32 and 64 bit (all editions) • Windows 8 32 and 64 bit • Windows 8.1 32 and 64 bit
• Mac • Mac OS X v.10.7.3 “Lion” • Mac OS X v.10.8 “Mountain Lion” • Mac OS X v. 10.9 “Mavericks”
• Mobile • 3 MB free storage space • Android 2.1 and up • iOS 4.2 or later
The Good
Webroot’s protection is cloud based, meaning that the impact
on your system is minimal. Many of the competitions’ claims
about cloud-based system impact have been shown to be
unreliable while Webroot’s impact on system performance and
speed is minimal.
Webroot’s guarantee policy is above average and their coverage
of multiple devices is above par. Gamers can get protection for
their devices which is designed with their needs in mind.
The Bad
While a 30-day trial period is frequently given by the
competitors, Webroots only offers a 14-day trial. (They offer
more the double of the standard money-back guarantee
however.)
Independent testing showed that Webroot provided average
coverage against viruses and that their products did not
protect against SPAM.
With cloud-based protection, many companies claim that the impact (slowing) of the
systems which are protected is minimal, however few are able to actually deliver
according to their claims. Webroot is the exception to the rule and offers coverage
with little system slowing.
For basic protection for multiple devices at a competitive price, Webroot is a great
consideration for an anti-virus software product.
Social Media
Webroot can be found on the following social media platforms:
• Google +
• YouTube
• Spiceworks
Better Business Bureau • Unlike many of their competitors, Webroot is accredited by the Better Business Bureau and has been since 2004 (accreditation is optional and not required in any industry)
• A+ rating
• 65 complaints closed with BBB in last 3 years • 23 closed in last 12 months
Contact Information
Webroot Headquarters 385 Interlocken Cres # 800 Broomfield, CO 80021-8062 (800) 870-8102 (303) 442-3813 Customer service agents are available to answer questions via online chat as well
Summary
Webroot, while a relative newcomer to the field of internet protection, has
proven to be a valuable asset to the industry with their proven high-powered
protection coupled with the low system impact.
Their pricing is fair and they offer a superb money-back guarantee.
