webinar: the economic case for campus mental health services
DESCRIPTION
Webinar Slides: Dr. Daniel Eisenberg, Director of The Healthy Minds Network, and Dr. Glenn Albright, Director of Research at Kognito, discuss the academic benefits of campus mental health counseling centers, including increased retention rates. The information in this webinar can be leveraged by counseling centers to support the business case for impacting a university’s overall success. To access the webinar recording please visit: www.kognito.comTRANSCRIPT
The Economic Case for
Campus Mental Health ServicesSeptember 17, 2014
Presenters Include:
Daniel Eisenberg, Ph.D.
Associate Professor of Health Management and Policy
at the University of Michigan
Glenn Albright, Ph.D.
Kognito Co-founder and Director of Research
Agenda
Daniel Eisenberg
– Overview of Healthy Minds Network
– New data from 2014 Healthy Mind & Healthy Body Survey
– New intervention studies using technology and media
– Economic case
Glenn Albright
– Research findings on the effectiveness of game-based role-
play simulations
Lisa Tannenbaum– Q&A
© 2014 Kognito. All Rights Reserved.
Building an Economic Case for College Mental Health Services and Programs
Daniel EisenbergUniversity of Michigan
Webinar hosted by Kognito
September 17, 2014
Overview of Healthy Minds Network
(HMN)
Research-to-Practice Agenda
5
Healthy Minds Network (www.healthymindsnetwork.org)
Building a collaborative, international network
(1) produce knowledge (research)
(2) distribute knowledge (dissemination)
(3) use knowledge (practice)
Research projects
Surveys: Healthy Minds, Healthy Bodies
Intervention studies
Dissemination
Data reports, data sets
Research briefs, webinars
6
Healthy Minds Study(>100 schools, >100,000 students)
7
Healthy Bodies Study(11 schools, ~7000 students)
8
New Data from 2014 Healthy Minds and Healthy Bodies surveys
Source: data.healthymindsnetwork.org
HMS 2014 Data Report
(www.healthymindsnetwork.org/for-schools/data-reports)
2014 HMS Data Report (cont’d)
(www.healthymindsnetwork.org/for-schools/data-reports)
HBS 2014: Body Image
Among females
Closest to how you currently look?
Closest to how you would ideally like to look?
11.1% 30.9% 36.4% 9.4%
6.1% 2.6% 1.7% 1.2% 0.2%
0.4%
36.1%
48.2% 13.1% 1.2% 1.1% 0.3%
0.0%
0.0%
0.0%
0.0%
BMI<20 BMI 20-25 BMI 25-30 BMI 30+
HBS 2014: Help-seeking
� 77% of students with clinically significant eating disorder symptoms did not receive any treatment
� Reasons for not seeking help (among students with positive EDE-Q screens):
I have not had a need for counseling/therapy: 31%
I prefer to deal with issues on my own: 27%
I question how serious my needs are: 20%
I don’t have time: 17%
New interventions using technology and media
Brief Videos (search “Tinyshifts” on YouTube)
www.tinyshifts.com
Economic Case for College Mental Health Services and Programs
Why Might Mental Health Affect Academic Outcomes?
� Depression, anxiety, eating disorders, etc. may affect: energy, concentration, cognitive ability (e.g., memory and processing speed), sleep (amount and quality), optimism about the future (and willingness to invest)
� Result:
• Less time on schoolwork
• Lower productivity during time spent
• Less efficient allocation of time (e.g., all-nighters to catch up; missing deadlines and class)
Longitudinal Study: How does mental health predict academic success?
� Study: Eisenberg, D., Golberstein, E., Hunt, J. (2009). Mental Health and Academic Success in College. B.E. Journal of Economic Analysis & Policy 9(1) (Contributions): Article 40.
� Data: random sample of undergraduate and graduate students
� Baseline: 2005 (N=2,798)
� Follow-up: 2007 (N=747)
Strengths of our Study
� Rich data:
• Widely-validated mental health screens (e.g., PHQ-9)
• Academic outcomes (GPA, retention) for all survey respondents
• Detailed covariates including personal characteristics and past academic performance (cumulative college GPA, high school GPA, SAT/ACT scores)
� 3 year follow-up period (2005-2008)
� Focus on mental health symptoms, not use of counseling, to minimize selection bias
Key Results (1): Mental Health and Retention
� Depression (PHQ-9 score) is a significant predictor of dropping out
� 10 point lower PHQ-9 score
� reduction in risk of dropping out by a multiple of 0.6 (e.g., from 10% to 6%)
Key Results (2): Mental Health and GPA
� Depression (PHQ-9 score) also a significant negative predictor of GPA
• � 10 point lower PHQ-9 score = 9 point increase in GPA percentile
� Co-occurrence of depression and anxiety associated with a significant additional drop in GPA
� Symptoms of eating disorders also associated with lower GPA
� Replicated analysis at School of The Art Institute of Chicago and found similar results
� Currently conducting these analyses at 7 other institutions
Economic Case for Mental Health Services
Calculating Economic Benefits of Reducing Student Depression
� Benefits from student satisfaction (reputation and alumni donations) are hard to quantify
• But note in 2010 Healthy Minds (26 schools):
Highly depressed (PHQ ≥ 15): 50% satisfied w/ school, 18% likely to donate
Not highly depressed (PHQ < 15): 78% satisfied w/ school, 27% likely to donate
� We focus on more easily quantified benefits: tuition and lifetime earnings
Return on Investment (ROI) Calculator
Parameters (customizable): www-personal.umich.edu/~daneis/roi/
Student population (enrollment)
Percentage of students depressed
Institutional drop-out rate per year
Tuition rate
Outcomes
Number of drop-outs averted due to programs/services
Total additional revenue for institution
Total additional lifetime earnings (productivity) for your graduates
Example Calculation
Assumptions:
� Student population = 10,000
• Depressed: 10% (1,000)
• Non-depressed: 90% (9,000)
� Drop-out rates (per year)
• Depressed: 30% (300)
• Non-depressed: 18% (1,620)
• Overall: 19.2% (1,920)
� Average effect of treatment = 5 pt reduction in PHQ-9
� 5 pt reduction in PHQ-9 -> Reduces drop-out probability from 30% to 24% (halfway down to 18%)
Example (cont’d)
� Hypothetical program: deliver treatment to 500 depressed students (half of depressed population)
� Without program: 500 students -> 500*30% =150 dropouts
� With program: 500 students -> 500*24% = 120 dropouts
� Drop-outs averted = 30 students
� 30 retained students -> ~60 student-years of tuition (assuming 2 extra years per student)
� +$1.2 million in tuition (assuming $20K/yr tuition)
� +$3 million lifetime earnings (+$50K per college year)
Example (cont’d)
� Costs of program?
� <$500,000 (e.g., 1 psychiatrist FTE + 3 therapist FTEs)
� Conclusion: depression programs can be justified by “business case,”just from institutional perspective
� Even more so from societal perspective
� Business case does not account for most direct benefits (increased wellbeing, reduced suffering)
Key Caveats
� Still uncertainty about effect of mental health on retention
� Despite rich measures, there may have been unmeasured factors (“confounders”) that contributed to different outcomes between depressed and non-depressed
� Results from the University of Michigan data may not generalize exactly to other campuses
• When students are suffering with mental health issues
it’s not clear to them or their friends that it is okay to
talk about these issues, and that resources are
available for those who need professional help
• Students need to know how to talk to friends about
whom they’re worried and how to get them into
professional help
The Jed & Clinton Health Matters Campus Programs
• Many very symptomatic students do not see
themselves as having “psychiatric problems” (less
likely to seek treatment)
• Campus culture is open about mental health and the
value of help-seeking
• Gatekeeper and How to Help a Friend training: wide,
targeted and strategic
© 2014 Kognito. All Rights Reserved.
The Need for Outreach
Kognito Creates Immersive
Gatekeeper Conversation
Experiences with Virtual Humans
Goal is to learn to identify, talk to and if
necessary successfully refer students that
users are concerned about.
Users assume the role of a faculty/staff or
student and practice role-plays with
emotionally responsive virtual students in
psychological distress
Conversations with Virtual Humans
Instructional Benefits:
� Safe to self-disclose, experiment
� Increase in engagement, openness
� Decrease in transference reactions
� Decrease social evaluative threat
� React like real students
- Individual personalities
- Memory
- Emotionally responsive
The Neuroscience of Challenging
Conversations
The Emotional
SystemRapid judgments,
large amounts of
information
synthesized at
once
The Cognitive
SystemSlower, rule-
governed
deliberation
Emotional Self-Regulation
Emotional Regulation
Reappraisal Strategy
Empathy
…
Cognition
EmotionCommunicationMotivational Interviewing
Collaboration, Trust
Emphatic Listening
Pacing Discussion
…
Emphatic Accuracy
Mentalizing
… Skills + attitudes +
confidence + motivation +
knowledge to apply and
engage in real life
conversations to drive
behavior change
Targeted Skills in Kognito’s
Conversations
University/College Training Simulations
A Meta-Analysis
At-Risk for College
Students
Meta-Analysis
Sample Size T = 12,670
University N = 2,853
High School N= 6,474
Veterans N = 1,198
Students N = 1,004
Middle Schools N= 1,141
* Data currently being added
Veterans on Campus
(Faculty/Staff Training)
At-Risk: Faculty & Staff• SPRC/AFSP Best
Practice Registry
• Student Peer-to-Peer
in NREPP Registry
Student Veterans
(Peer Program)*
Why a Meta-Analytic Study
Effect Size – measure of the strength of a relationship between two variables
regardless of statistical significance or sample size
Aggregate results of numerous studies and is a better estimate of population in
determining the efficacy of gatekeeper training on attitudes: preparedness, likelihood,
self efficacy and behavior
In this study - Demonstrate potential of a new game-based role-play training modality
in impacting gatekeeper skills
Utilizing Virtual Human Role-Play Simulations to Train Users to Identify, Talk To and Refer Students in Psychological Distress Including Those At-
Risk for Suicide: A Meta-Analysis, (2014) Albright, G., Davidson, J., Goldman, R., Shockley, K., Eastgard, S. & Himmel, J.
© 2014 Kognito. All Rights Reserved.
Methodology (N=12,670)
1. Pre-Training Survey – 11-item Gatekeeper Behavior Survey (GBS)
- Preparedness (5 items)
- Likelihood (2 items)
- Self-Efficacy (4 items)
Gatekeeper Behaviors (3 Items) – Number of Students:
- Concerned about due to psychological distress
- Discussed concerns with
- Referred to appropriate services
2. Completed One of Five At-Risk Gatekeeper Training Simulations
3. Post Training Survey (GBS, demographic and general self-efficacy items)
4. Three Month Follow-up Survey – GBS and Gatekeeper Behavior Items
© 2014 Kognito. All Rights Reserved.
Preparedness
How prepared are you to:1. Recognize when a student’s behavior is a sign of psychological distress?
2. Recognize when a student’s appearance is a sign of psychological distress?
3. Discuss with a student your concern about signs of psychological distress they are exhibiting?
4. Motivate students exhibiting signs of psychological distress to seek help?
5. Recommend mental health support services (such as the counseling center) to a student exhibiting signs of psychological distress?
Likelihood
How likely are you to:1. discuss your concerns with a student exhibiting signs of psychological distress?2. recommend mental health/ support services (such as the counseling center) to a
student exhibiting signs of psychological distress?
ConfidencePlease rate how much you agree/disagree with the following statements:
1. I feel confident in my ability to discuss my concern with a student exhibiting signs of psychological distress
2. I feel confident in my ability to recommend mental health support services to a student exhibiting signs of psychological distress
3. I feel confident that I know where to refer a student for mental health support4. I feel confident in my ability to help a suicidal student seek help
11-Item Gatekeeper Behavior Scale
DEMO
© 2014 Kognito. All Rights Reserved.
DemographicsVariable N Reporting Percentage of SampleGender 12,410 Female 76.6%
Male 22.6%
Transgender 0.8%
Employment 11,514 Educator 53.7%
Role Staff/ Administrator 27.2%
Students, RA’s & Other 3.4%
Race 11,435 White/Caucasian 82.5%
Black/ African American 10.3%
Asian 4.0%
Native American/Alaska Native 2.4%
Other 0.7%
Age 9,189 Educators -43.8 years (SD = 11.3)
Students – 20.7 years (SD = 4.3)
Tenure 8,344 Years – 11.23 (SD = 8.98)
Received Prior 10,310 12.9%
Training
© 2014 Kognito. All Rights Reserved.
Effect Analysis for Difference Score between Pre-
and Follow-up At-Risk Training
Study ParticipantsEffect
Sizes95% Confidence Interval
N d Lower Limit Upper Limit
University Faculty &
Staff326 0.590 0.433 0.746
Veterans on
Campus306 0.734 0.570 0.898
Students 242 0.532 0.351 0.713
Q= 16.63 df=4 p >0.05 I2=75.9%
Test for overall effect z=14.566, p<.01
Conclusion
This meta-analytic study provides further evidence that
the use of online game-based gatekeeper training
simulations where users practice role-plays with
virtual humans has an impact on learner
preparedness, likelihood, self efficacy and gatekeeper
behaviors that are sustained over time.
© 2014 Kognito. All Rights Reserved.
Q&A
Further Questions?
Contact us:
© 2014 Kognito. All Rights Reserved.
• Daniel Eisenberg: [email protected]
• Healthy Minds team: [email protected]
• Glenn Albright: [email protected]
• Lisa Tannenbaum: [email protected]
• Kognito: [email protected]