web 2.0 technologies – where is the value
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Web 2.0 Technologies – Where is the Valueby
Brian MacLeod
Chief Information Management Architect
Canadian Public Sector
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Computing Future
By 2015, desktop operating systems will be largely irrelevant. The Web will be the only OS worth coding for. It won't matter what device you use, as long as it runs on the Web OS. You will reach the same distributed computer whether you log on via phone, PDA, laptop, or HDTV.
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Government 2.0
Expected to deliver:
– Faster services
– Simpler to use;
– Secure;
– Cost-effective.
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“By continuing to adopt an integrated approach to service and service delivery, one that is based on the needs of people, both citizens and employees, rather than the structure of departments, the Government of Canada expects to make services faster and simpler to use, more secure, more cost-effective, and less burdensome to users in terms of time, cost and effort."
Ken Cochran, CIO GoC, GTEC 2007
Government 2.0
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Government 2.0
Copyright © Open Text Corporation. All rights reserved.
Control the risk & cost of content
provide a compelling user Experience
Agilityand innovation
EmpowerPeople and
decision-making
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Web 2.0 Anthropologists Perspective
http://www.youtube.com/watch?v=NLlGopyXT_g
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Web 2.0 Defined
Web 2.0 is the network as platform, spanning all connected devices; Web 2.0 applications are those that make the most of the intrinsic advantages of
that platform: delivering software as a continually-updated service that gets better the more people use it, consuming and remixing data from multiple
sources, including individual users, while providing their own data and services in a form that allows remixing by others, creating network effects through an "architecture of participation," and going beyond the page
metaphor of Web 1.0 to deliver rich user experiences. Tim O’Reilly, O'Reilly Media, Inc.2005
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Web 2.0 - Hype or Reality
74%: CIOs say Web 2.0 applications will significantly increase their security risk over the next three years (CIO Insight);
12%: Of online consumers use RSS (Jupiter Research);
12 million: Households will subscribe to podcasts by 2010 (Forrester Research);
52.4 million: Blogs tracked by Technorati as of August 2006 (Technorati);
67,000: New blog entries posted each hour (Technorati);
9,232 hrs/day uploaded: Every six months YouTube will produce more than the three American networks have done over the last 60 years (1.5 million hours).
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Work Place Perspective
Do you feel that:
• networking is extremely beneficial to your professional
development.
• expanding your professional network would help you do
your job more effectively.
• you are more productive in your job when surrounded
by colleagues with whom you have a good
relationship/rapport.
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What are the pieces of Social Computing?
wikisblogs
discussions
profiles
ratingtagging
search
scanningnotification
presence
workspaces
shared bookmarks
watchespermissions
podcasting
feeds
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Government access anywhere anytime
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Benefits
• Reduce email and information
overload
• Prioritization of content and
people (who/what interests
me?)
• Collaborate with internal and
external peers – outside the
email box.
Slide 12
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Benefits Continued
• Drive cross-functional
engagement to foster new
ideas/innovation
• Offer easy access to
unstructured content (non-
documented opinions,
discussions, experiences)
• Build long term corporate
knowledge bases
Slide 13
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Knowledge Worker Loss
In the Federal Public Sector:
• 29% of the 2002 workforce have already left.
• 45% of this workforce will leave by 2011.
• 5.5% will leave each year starting in 2011.
• 75% of the 2001 executives plan to retire by 2011.
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Next Generation Knowledge Worker
http://www.youtube.com/watch?v=dGCJ46vyR9o
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Copyright © Open Text Corporation. All rights reserved.
"Do, or do not. There is no 'try'.“
- Yoda ('The Empire Strikes Back')
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Links of Interest…
Government 2.0 Best Practices…http://government20bestpractices.pbwiki.com/
What is social networking, wiki, blog, twitter, rss…http://www.commoncraft.com/show
Videos on Web 2.0…http://www.youtube.com/watch?v=CQibri7gpLM&eurl=http://enterprise20partone.wetpaint.com/page/Web+2.0+videos http://www.youtube.com/watch?v=nsa5ZTRJQ5w&eurl=http://enterprise20partone.wetpaint.com/page/Web+2.0+videos
Jimmy Wales: How a ragtag band created Wikipediahttp://www.ted.com/index.php/talks/jimmy_wales_on_the_birth_of_wikipedia.html
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Brian MacLeod
Come Visit us at Booth 605 - Showcase Floor