we’re ready. are you? · marketing and brand management drawing on more than two decades of...

We’re Ready. Are You?

WWW. L ATOURHOT E L SANDR E S O RT S . COM

Banff National Park, Alberta - Canada

Banff Gate Mountain ResortAlberta - Canada

Whistler, British Columbia - Canada

WestinWhistler, British ColumbIa - Canada


LaTour Hotels and Resorts. We’re Ready. Are You?

WWW. L ATOU RHOTE LS AND RE SO R T S . COM

(619) 452-2780

In today’s increasingly competitive hospitality industry, it’s more important than ever for vacation resorts tooperate efficiently while still delivering superior service and guest experience.

LaTour Hotels & Resorts is a recognized leader in vacation property and timeshare management. Since2008, our team of resort professionals has built a reputation on transforming struggling properties intosome of the most successfull and profitable in their peer groups.

With 14 distinctive and award-winning properties in our management portfolio, we understand the most vitalneeds of hotels, HOA’s and resort management -- from directing finances and assets, to attracting andretaining the best employees.

Our team, based in the heart of Southern California, has more than 150 years of combined experience inselling, managing and operating condominiums, resorts and hotels. With that expertise, we have developedsmart, innovative and fully customizable services and systems for today’s hospitality management market --all designed to optimize customer satisfaction and to drive your bottom line.


LaTour Hotels and Resorts. We’re Ready. Are You?


In today’s increasingly competitive hospitality industry, it’s more important than ever for vacation resorts to operate efficiently while still delivering superior service and guest experience.

LaTour Hotels & Resorts are experts in mixed use development involving Hotels and Resorts, Condominiums, Fractionals and Shared Ownership. Since 2008, our team of resort professionals has built a reputation on transforming struggling properties into some of the most successful and profitable in their peer groups.

With distinctive and award-winning properties in our management portfolio, we understand the most vital needs of hotels, HOAs and resort management--from directing finances and assets, to attracting and retaining the best employees.

Our team has more than 150 years of combined experience in managing and operating condominiums, resorts and hotels. With that expertise, we have developed smart, innovative and fully customizable services and systems for today’s hospitality management market--all designed to optimize customer satisfaction and to drive your bottom line.

For inquiries please contact John Small

(844) 4-LaTour

Properties

Canada Canada

Canada

Whistler, BritishColumbia

Panorama, BritishColumbia

MexicoCabo San Lucas

MexicoMazatlan

MexicoMexico City

MexicoNuevo Vallarta

MexicoAcapulco

North EastMaineMassachusettsMidwest

ArkansasMissouriWisconsin

Carolinas

Florida

South Carolina

UtahPark City

CaliforniaLake Tahoe

CaribbeanSt. Maarten

Hawaii

From breathtaking ocean front views to tranquil surroundings in nature, our collection of spacious and family-friendly resorts provide a sense of home-meets-hotel like service to make your experience and vacation a memorable one.

Kailua-Kona

Banff, Alberta

LaTour Hotels & Resorts (LHR) has developed branded solutions that address the most vital needs of hotel and resort property management. These are smart, sophisticated systems and services built on years of experience and designed to advance our clients’ bottom line.

Resort Management With experience managingproperties in locations ranging from the tropics to the mountains of Canada, we understand the importance of a thorough and forward-looking facilities manage-ment plan. Using the latest technology, we help our clients develop measurable preventative maintenance and asset protection approaches, implement and monitor those programs, and forecast future repair and replacement needs--all with an eye toward maxi-mizing the investment, and minimizing disruption to resort operation and guest experience.

Rental Management LHR is a proven leader invacation rental mangement, providing services for a wide range of properties and rental options. Whether it’s a boutique hotel or a property with hundreds of

Services

units, a points-based or ownership resort, our rental arm, VacationCondos.com, and partnerships with OTA (Online Travel Agencies) and global distribution systems provide competitive advantage in achieving the revenue expectations of our hospitality clients.

Information Technology LHR’s nimble information technology tools help our hospitality clients efficiently and effectively track and manage all aspects of their properties--from booking and reservations to facilities maintenance projects. Our systems’ unique design and functionality allow customization to meet the unique needs of each client and property.

Human Resources Through our comprehensive human resources solution, we work with clients to create employee management programs tailor-made to meet the unique needs of our resort clients and their guests. From professional development andrecognition to payroll and benefits administration, our approach enables clients to recruit, train and retain the very best employees for their properties.

Marketing and Brand ManagementDrawing on more than two decades of international experience promoting resorts and hotels, we partner with our hospitality clients to develop and implement brand programs that showcase the assets andcharacter unique to each property. With extensive contacts in media, advertising and marketing, we are well positioned to help create, deliver and sustain a brand message that resonates.

Purchasing As a part of LHR, our clients tap into apowerful purchasing network that yields significant savings on a whole range of products essential tooperating their properties--from the finest furnishings

and amenities to the most basic of necessities. The benefit is a result of long-standing relationships with our many vendors and suppliers and years ofexperience negotiating, purchasing and tracking inventory.

Resort Enhancement and Development Hospitality clients embarking on resort development and enhancement projects are in good hands with LHR. With our vast expertise in managing propertyrenovation, we are prepared to advise and guide our client through every step of the construction process from conceptualization to completion.

Distressed Asset Management, Valuation & AcquisitionFrom assessing, stabilizing and strengthening a busi-ness operation, to preparing a property for sale, we work quickly and efficiently to reach resolution and return our clients to firm financial footing.

Consulting Services LHR is available to work as part of a strategic planning team with HOAs and resortmanagement on a consulting basis to determine what exactly the best options might be for your current scenario. Our approach is to look at your operation

from a macro-level to determine a strategic approach to capitalize on those areas that can have the biggest impact on your overall business.

Financial Services LHR provides accurate and up to date financial information, accounts receivableoversight and accounts payable processing, as well as assessments, billings and collections. We implement cost controls and cost saving techniques to ensure the resort is operating at an optimum level whilemaintaining service levels.

Exchange Services When it comes to owner exchange benefits, LHR has developed a program that solves the problems we’ve learned from years of working with hundreds of thousands of owners. LHR’s exchangebenefits include offering one of the lowest exchange fees in the industry coupled with a host of travelbenefits that maximize the value of your member’s timeshare investment. These cutting edge benefits include an expanded exchange network of member weeks and non-affiliated resort partners, up to a 48

week banking period, partial week exchanges, discounted non-exchange travel benefits and a rebate program where members earn cash back on exchanges and other travel transactions.

Banff, Alberta, Canada

Resort Management With experience managingproperties in locations ranging from the tropics to the mountains of Canada, we understand the importance of a thorough and forward-looking facilities manage-ment plan. Using the latest technology, we help our clients develop measurable preventative maintenance and asset protection approaches, implement and monitor those programs, and forecast future repair and replacement needs--all with an eye toward maxi-mizing the investment, and minimizing disruption to resort operation and guest experience.

Rental Management LHR is a proven leader invacation rental mangement, providing services for a wide range of properties and rental options. Whether it’s a boutique hotel or a property with hundreds of

units, a points-based or ownership resort, our rental arm, VacationCondos.com, and partnerships with OTA (Online Travel Agencies) and global distribution systems provide competitive advantage in achieving the revenue expectations of our hospitality clients.

Information Technology LHR’s nimble information technology tools help our hospitality clients efficiently and effectively track and manage all aspects of their properties--from booking and reservations to facilities maintenance projects. Our systems’ unique design and functionality allow customization to meet the unique needs of each client and property.

Human Resources Through our comprehensive human resources solution, we work with clients to create employee management programs tailor-made to meet the unique needs of our resort clients and their guests. From professional development andrecognition to payroll and benefits administration, our approach enables clients to recruit, train and retain the very best employees for their properties.

Marketing and Brand ManagementDrawing on more than two decades of international experience promoting resorts and hotels, we partner with our hospitality clients to develop and implement brand programs that showcase the assets andcharacter unique to each property. With extensive contacts in media, advertising and marketing, we are well positioned to help create, deliver and sustain a brand message that resonates.

Purchasing As a part of LHR, our clients tap into apowerful purchasing network that yields significant savings on a whole range of products essential tooperating their properties--from the finest furnishings

and amenities to the most basic of necessities. The benefit is a result of long-standing relationships with our many vendors and suppliers and years of experience negotiating, purchasing and tracking inventory.

Resort Enhancement and Development Hospitality clients embarking on resort development and enhancement projects are in good hands with LHR. With our vast expertise in managing property renovation, we are prepared to advise and guide our client through every step of the construction process from conceptualization to completion.

Distressed Asset Management, Valuation & Acquisition From assessing, stabilizing and strengthening a busi-ness operation, we work quickly and efficiently to reach resolution and return our clients to firm financial footing.

Consulting Services LHR is available to work as part of a strategic planning team with HOAs and resort management on a consulting basis to determine what exactly the best options might be for your current scenario. Our approach is to look at your operation

from a macro-level to determine a strategic approach to capitalize on those areas that can have the biggest impact on your overall business.

Financial Services LHR provides accurate and up to date financial information, accounts receivableoversight and accounts payable processing, as well as assessments, billings and collections. We implement cost controls and cost saving techniques to ensure the resort is operating at an optimum level whilemaintaining service levels.

Exchange Services When it comes to owner exchange benefits, LHR has developed a program that solves the problems we’ve learned from years of working with hundreds of thousands of owners. LHR’s exchangebenefits include offering one of the lowest exchange fees in the industry coupled with a host of travelbenefits that maximize the value of your member’s timeshare investment. These cutting edge benefits include an expanded exchange network of member weeks and non-affiliated resort partners, up to a 48

week banking period, partial week exchanges, discounted non-exchange travel benefits and a rebate program where members earn cash back on exchanges and other travel transactions.

Kailua-Kona, Hawaii



Los Cabos , Mexico

Mexico City , Mexico



Kailua-Kona , Hawaii

Kailua-Kona , Hawaii

LaTour Hotels & Resortshas developed revenue management strategies that provide resorts with the tools to take available inventory to market and create specific rental revenue streams during specific need periods.

LHR has invested greatly in the development and creative talent necessary to achieve a superior presence in today’s world of online booking and inventory management.

In addition to the relationships with all the online GDS systems, we’ve created our own signature travel portals which our resortpartners can utilize to take advantage of the successful distribution and revenues from previously untouched markets.

WE’RE READY. ARE YOU?

“Home is not just a place, it’s a feeling you love sharing with family and friends.”

For inquiries contact:[email protected] (844) 4-LaTour

With more than 150 years of combined experience, the LaTour Hotels & Resorts team are proven leaders in resort management with a strong focus on rental management, timeshare, and HOA operations.

Scott StyronPresident

John SmallVice Chairman

Kevin BlockerSenior Vice President of

Resort Operations

Jeremy MoserVice President of

Resort Operations

Team


WWW.LATOURHOTELSANDRESORTS.COM

(844) 4-LaTour

we’re ready. are you? · marketing and brand management drawing on more than two decades of...

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