we really are one team!

34
We Really Are One Team! Daniel Nietfeld Science and Operations Officer NWS Omaha/Valley WFO Kansas City IWT Workshop: Using the WAS*IS Approach January 21, 2009 W AS*IS W AS*IS w eather& society * integrated studies w w w .sip.ucar.edu/w asis/ CU LTU R E CH ANGE Sponsored by the N C A R Societal Im pacts Program W AS*IS W AS*IS w eather& society * integrated studies w w w .sip.ucar.edu/w asis/ CU LTU R E CH ANGE Sponsored by the N C A R Societal Im pacts Program

Upload: wei

Post on 22-Feb-2016

33 views

Category:

Documents


0 download

DESCRIPTION

We Really Are One Team! . Daniel Nietfeld Science and Operations Officer NWS Omaha/Valley WFO. Kansas City IWT Workshop: Using the WAS*IS Approach January 21, 2009. We want to be a well-oiled machine! . Air-craft carrier Pilot and plane Deck crew ATC crew Integrated Warning Team - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: We Really Are One Team!

We Really Are One Team!

Daniel NietfeldScience and Operations Officer

NWS Omaha/Valley WFOKansas City IWT Workshop: Using the WAS*IS

ApproachJanuary 21, 2009

WAS* ISWAS* ISweather & society * integrated studies

www.sip.ucar.edu/wasis/

CULTURE CHANGE

Sponsored by the NCAR Societal Impacts Program

WAS* ISWAS* ISweather & society * integrated studies

www.sip.ucar.edu/wasis/

CULTURE CHANGE

Sponsored by the NCAR Societal Impacts Program

Page 2: We Really Are One Team!

We want to be a well-oiled machine!

• Air-craft carrier– Pilot and plane– Deck crew– ATC crew

• Integrated Warning Team– NWS Meteorologists– Broadcast Meteorologists– Emergency Managers– Sources of information– Users of information

• Emergency Room Operations– EMTs– Doctors– Nurses– Patient

Page 3: We Really Are One Team!

We use all 3 Pieces to the Warning Puzzle…

Environment

Ground Truth (Spotters)

Radar

Page 4: We Really Are One Team!

But The “Decision” is a Human Element(The 4th Piece to the Warning Puzzle)

• Tornado or Severe Thunderstorm Warning ?• For how long ?• For what geographic area ?• Specific messages to emphasize ?

Page 5: We Really Are One Team!

The “Decision” is a Human Element(of course, these never come into play…)

• What is at stake ?• Exactly who will be impacted by this ?• Are people awake/sleeping/driving/etc… ?• Will my friends/family be hit ?• Will I (we) be hit ?• What has happened up to this point ?

– Have there already been fatalities ?– What is the TV Station saying ?

Page 6: We Really Are One Team!

The “Decision” is a Human Element(of course, these never come into play…)

• Have I already “missed” earlier storms ?• Am I making this decision entirely on my

own ?• Are there any pre-existing negative (or

positive) public perceptions of us / me ?• How will this information be received ?

And that’s just the decision to warn or not! What decisions are made

once the warning is issued ???

Page 7: We Really Are One Team!

Warning Sector #1

Mesoanalyst

Warning Sector #2

RADARProductsRADAR

ProductsCOMMS (NAWAS / Phones)

Page 8: We Really Are One Team!

Warning Sector #1

Warning Sector #2

Mesoanalyst

Products

RADAR

HAM Net/Spotters

COMMS (NAWAS / Phones)

Page 9: We Really Are One Team!

• Training• Research• Outreach• Experience• Technology• Resources

Science and

Leadership

Page 10: We Really Are One Team!

• Lead Time• Threat• When/Where• Call to Actions• Emphasis• Validation

Science and

Leadership

Page 11: We Really Are One Team!

IEM Chat – Media/NWS Chat(Now “NWS Chat”)

Page 12: We Really Are One Team!

Real-Time Chaser Video and Reports

Page 13: We Really Are One Team!
Page 14: We Really Are One Team!

TV Chase/Reporting Crews…

Page 15: We Really Are One Team!

Situational Awareness Displays

TV Stations

EM Info

EM Info

Page 16: We Really Are One Team!

ALL OF THE TEAM COMPONENTS INTEGRATED into a

well-oiled machine! • Air-craft carrier

– Pilot and plane– Deck crew– ATC crew

• Integrated Warning Team– NWS Meteorologists– Broadcast Meteorologists– Emergency Managers– Sources of information– Users of information

• Emergency Room Operations– EMTs– Doctors– Nurses– Patient

Page 17: We Really Are One Team!

Author Linda Ford’s: “Ten tips to get your team on track”

Tip #1: Servant leadershipThe various component team leaders understand how to serve the members of the team and gains influence through understanding and being responsive to their needs. All actions flow from the mission and help shape the organizational culture.

Page 18: We Really Are One Team!

Author Linda Ford’s: “Ten tips to get your team on track”

Tip #2:Open CommunicationActive listening is used to ensure crystal clear understanding. Productive conflict is encouraged so new ideas can be explored. Diverse opinions are welcomed.

Page 19: We Really Are One Team!

Author Linda Ford’s: “Ten tips to get your team on track”

Tip #3: Synergistic Relationships In an effective team, members gain strength from one another. They accomplish more together than they could acting individually. In this case, the whole is not only different, but also greater than the sum of its parts.

Page 20: We Really Are One Team!

Author Linda Ford’s: “Ten tips to get your team on track”

Tip #4: Personal DevelopmentEffective team members continually learn better ways of working together. Individuals take responsibility for improving knowledge to better contribute to the team.

Page 21: We Really Are One Team!

Author Linda Ford’s: “Ten tips to get your team on track”

Tip #5: Problem Solving MethodsThe team follows a standardized and shared way of solving problems and conflict. Creativity is encouraged in problem solving.

DON’T JUST IGNORE PROBLEMS AND HOPE THEY GO AWAY!

Page 22: We Really Are One Team!

Author Linda Ford’s: “Ten tips to get your team on track”

Tip #6: Mission Ready Team members understand, tangibly support and buy into the organization's mission. It is considered worthwhile and guides the team in all actions. Personal issues do not supersede the mission.

Page 23: We Really Are One Team!

Author Linda Ford’s: “Ten tips to get your team on track”

Tip #7: Results Orientated Regardless of tightly held beliefs, the team produces its deliverables on time and with high quality. The team members are self-directed and know what is expected of them; they willingly "buckle down" and deliver.

Page 24: We Really Are One Team!

Author Linda Ford’s: “Ten tips to get your team on track”

Tip #8: Flexible Team Structure High performing teams are flexible, responsive, orderly and directed. They understand the dynamics of how their team operates and are able to easily adapt to a variety of situations.

Page 25: We Really Are One Team!

Author Linda Ford’s: “Ten tips to get your team on track”

Tip #9: Mutual SupportMembers of an effective team develop a distinctive team spirit that encourages mutual respect, support and enjoyment of one another. The team successes and failures impact each member, and the members willingly extend themselves to one another.

Page 26: We Really Are One Team!

Author Linda Ford’s: “Ten tips to get your team on track”

Tip #10: ContentmentHigh performing teams look after their members in more ways than through providing a menu of psychological rewards. Team members actually grow in stature through their membership. Their potential is recognized and developed.

Page 27: We Really Are One Team!

We ALL Want to walk away from a high-impact weather event…

• FEEL GOOD about knowing we did EVERYTHING we could to SAVE LIVES

• FEEL GOOD about knowing we ALL worked TOGETHER to help protect our community– Awareness before the event… planning ahead– Providing the best information during the event

• HAVE SECURITY about the NEXT event, knowing we are a WELL-OILED MACHINE !

Page 28: We Really Are One Team!

Parsons BeforeParsons Manufacturing Plant Roanoke, IL

Prior to July 13, 2004

Page 29: We Really Are One Team!

THIS IS WHY WE ARE HERE

WE MUST WORK TOGETHER AS A TEAM!

Page 30: We Really Are One Team!

Parsons BeforeParsons Manufacturing Plant Roanoke, IL

Prior to July 13, 2004

Page 31: We Really Are One Team!

Photos of the tornado striking the Parsons Plant

Page 32: We Really Are One Team!

Parsons After

Parsons Manufacturing Plant After the Tornado

Page 33: We Really Are One Team!

Parsons After

Page 34: We Really Are One Team!

We Really Are One Team!

Daniel NietfeldNWS Omaha/Valley WFO

OMAHA IWT Workshop: Using the WAS*IS Approach

January XX, 2010 ???WAS* ISWAS* ISweather & society * integrated studies

www.sip.ucar.edu/wasis/

CULTURE CHANGE

Sponsored by the NCAR Societal Impacts Program

WAS* ISWAS* ISweather & society * integrated studies

www.sip.ucar.edu/wasis/

CULTURE CHANGE

Sponsored by the NCAR Societal Impacts Program