We get it. Just when life should be full of possibilities, cancer crashes into a young person’s world and shatters everything.

We help young people cope with cancer in their family. Through CanTeen, they learn to explore and deal with their feelings about cancer, connect with other young people in the same boat and if they’ve been diagnosed themselves, we provide specialist, youth-specific treatment teams.

By feeling understood and supported, young people develop resilience and can rebuild the foundations that crumbled beneath them when cancer turned their life upside down.

No matter which role you are in, working for CanTeen is how you can be the difference.

Canteen is one of the most highly regarded not for profits in Australia (11th in fact) with one of the most recognisable brands across the country (who doesn’t know about the bandanna!).

Working for CanTeen enables you to make a real difference to young peoples lives. And it’s also a great place to work - with a range of benefits for our employees including a tax-effective salary packaging scheme, a mobile phone, training and development opportunities plus plenty more. We have a culture we are proud of, and want to find more people who share our commitment, enthusiasm and passion!

Through our regular staff surveys, we know that CanTeen is fortunate to have one of the most passionate and engaged workforces in Australia!

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I.T. Project Manager – Sydney, NSW

Full time, Fixed Term - 18 month role

The I.T. team at CanTeen have an ambitious I.T. strategy to deliver over the next 18 months. CanTeen is currently in the process of selecting and implementing new systems for donation management, finance and HR. These systems are a key part of the organisation’s 5-year IT strategy that will form the critical technology platform that will allow CanTeen to meet its organisational goals and support young people living with cancer.

We are seeking an ambitious candidate with demonstrated Project Management (1-2 years) and Business Analysis experience to assist the organisation to select and implement key systems. Key components of the role may include: gathering requirements, developing a vendor engagement process, communicating with key stakeholders, evaluating vendors, developing an implementation plan and managing the implementation process. The successful candidate will have proven ability to drive project delivery.

Ultimately the role is to guide a project from the ideas stage through to the successful delivery of the completed project.

You are an experienced project manager who can use a mix of business analysis skills and technical skills to conduct workshops which will allow CanTeen staff to clarify a business problem and define technology requirements. You will also be able to translate the communication of requirements to technology vendors via the internal product owners and also facilitate the vendor selection process where applicable.

The ideal candidate will be able to assist the I.T. Director and review solutions proposed by vendors to ensure they are in the best interest of CanTeen from a technical perspective (good design, maintainable, following best practice). In conjunction with the IT Director, you will act as the internal Project Manger for any I.T. project – being the key contact person for both CanTeen staff and vendor.

You will have extensive experience in establishing and maintaining strong working partnerships with vendors and internal stakeholders, whilst being able to take ownership of ensuring that projects are delivered successfully.

Applications for this role will close on Wednesday, 13TH September 2017

Please email applications addressing the above selection criteria by close date to careers@canteen.org.au.

Project Management

• Use a mix of business analysis skills and technical understanding to conduct workshops which assist CanTeen staff to clarify the business problem and define technology requirements.

• Facilitate the communication of requirements to technology vendors by the internal product owners.

• Facilitate the vendor selection process where applicable

• Establish and maintain strong working partnerships with vendors and internal stakeholders

• In conjunction with the IT Director, review solutions proposed by vendors to ensure they are in the best interest of CanTeen from a technical perspective (good design, maintainable, following best practice)

• Act as the internal Project Manger for the project – being the key contact person for both for CanTeen staff and vendor.

• Track and report on project progress, ensuring that vendors and internal stakeholders are aware of and meeting agreed milestones in order to successfully complete the project.

• All project stakeholders are kept up to date with project status via regular meetings and/or status reports

• Escalate schedule, risk and budgetary issues to the steering committees as appropriate

• Coordinate and assist with the user acceptance testing phase of projects

• Take ownership of ensuring the project is delivered successfully

Reports to: IT Director

Positions reporting into this one: None

Key working relationships: Counselling Manager, National Media & Communications Manager, General Manager Research and YCS, Chief Operating Officer, Finance Manager, Supporter Relations Manager, Human Resources Manager, NBD Manager, external suppliers

Essential

• Demonstrated ability to drive project delivery

• Demonstrated project management ability (1-2 years experience)

• Experience with CRM projects or companywide systems

• Demonstrated Business Analysis experience

• Excellent communication skills (both written and verbal)

• Demonstrated ability to establish and maintain positive working relationships with internal and external stakeholders

• Experience in gathering requirements and producing requirements documents

• Ability to ‘translate’ between technical and non-technical stakeholders

• Good conflict resolution skills

• Strong analytical skills

• Strong problem solving skills

• Strong technical aptitude

• Attention to detail

• Demonstrated understanding of software and systems design best practices

• Experience in the implementation of a customised vendor system

• Demonstrated risk management skills

• Basic awareness of IT Security considerations

• Familiarity with both waterfall and agile project management methodologies

• Ability to work as part of a team

• Commitment to getting the job done

Personal

• Unquestioned Integrity

• Willingness to accept responsibility and be held accountable

• A respectful and flexible approach in dealing with people

• An ability to get things done

• Warm, friendly and engaging manner;

• Professionalism and pride in work

• A self starter, disciplined and determined approach;

• Enthusiastic and a “can do” attitude, desire to work for CanTeen, affinity with our Mission, desire to work with young people

• Ability to remain calm under pressure

• Ambition and a desire to continually learn and develop

• Self sufficient

• Willingness to assist in areas outside of this job description where appropriate

Whilst the role is predominantly Monday-Friday office hours, due to the nature of CanTeen’swork, you may sometimes be required to work weekends and evenings. Advance notice will be given when this is the case, and CanTeen has a generous Time off in Lieu policy for taking leave when hours in excess of the standard working week are worked. The position is based in the Sydney office; however attending meetings with vendors in different locations may be required from time to time.

As CanTeen’s work involves employees being in direct contact with children and young people, employees are required to complete police and working with children checks, relevant to the State in which they will be employed.

CanTeen will conduct at least two reference checks on successful applicants, and may also require proof of any professional qualifications stated on an application.

All employees are required to adhere to CanTeen’s Human Resources Policies during the course of their employment.

CanTeen is an equal opportunity employer.