wayne punch director emeritus, safety / security milliken & company millikens safety processes
TRANSCRIPT
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Wayne PunchDirector Emeritus, Safety / Security
Milliken & Company
Milliken’s Safety Processes
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Associate Engagement
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A Customized System ofcultural safety consciousness that
Milliken Safety Way System Milliken Safety Way System
engages entire workforce,produces proactive focus, andutilizes continuous improvement
for an injury-free workplace.
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The safety and health of all its people is of primary importance to Milliken & Company. Milliken will devote resources to train its people to perform their jobs safely, to insure equipment can be operated in a safe manner, to eliminate workplace hazards and to comply with applicable safety and health laws and regulations. Milliken believes that all injuries are preventable, all health risks are controllable and that management is accountable.
ChairmanMilliken & Company
Milliken & Company Safety PolicyMilliken & Company Safety Policy
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PREDICTIVE
PREVENTIVE
REACTIVE1985 Transition to Associate-Led Teams
1990 Leadership Commitment , Involvement, Support
1992 Partnered with OSHA VPP Star – Associate Empowerment & Compliance
1996 Milliken Performance System
2000 AppliedContinuous Improvement Methodologies
2005 Focused onHazard/Risk Reduction
TODAYEquipmentConditionsBehaviors
Continuous Improvement
Evolution of the Milliken Safety ProcessEvolution of the Milliken Safety Process
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Total Recordable Incidence RatesTotal Recordable Incidence Rates
An Industry-Wide Comparison
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Driven From the Top Down
Safety Operations Strategy Developed at Corporate Level
Generic Initiatives are Directed to Sites
Ownership and Emphasis has Variation
Implementation has Variation
Lack of Individual andGroup Commitment
Limited Results
Management Control Impedes Involvement and Interaction
Common Safety PracticeCommon Safety Practice
EmployeeDisconnect
ConsequenceDriven
Process
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Leadership Development and Support
Steering Team Development
Sub-Committee Development
Individual Development
Knowledge & Awareness
Continuous Improvement
A New Safety Strategy A New Safety Strategy
Empl
oyee
Eng
agem
ent
Prev
entiv
e / P
redi
ctiv
e D
riven
Pro
cess
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Education
Resources
Empowerment &Commitment
Positive Process
Mission / Vision
Key Components of the Safety ProcessKey Components of the Safety Process
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Exercise
No Smoking
Stress
Diet
Education
Resources
Empowerment &Commitment
Positive Process
Mission / Vision
Peer To Peer
Wellness
First Aid/C.P.R.
Benchmark
Health Risk
Protective Equipment
Procedures
E.R.T.
Methods
Benchmark
First Aid/C.P.R.
Technical
Social
Key Components of the Safety ProcessKey Components of the Safety Process
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Education
Resources
Empowerment &Commitment
Positive Process
Mission / Vision
Involvement
Time
Community
Space
Information
Teams
Managers
Video
Publications
Hospital
Highway Patrol
DHEC
Wildlife
Fire Dept.
Co. Extension
Budget
ToolsMaterial
Organizational Structure
Key Components of the Safety ProcessKey Components of the Safety Process
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Education
Resources
Empowerment &Commitment
Positive Process
Mission / Vision
Strategy
GoalsProcess
Results
POE
Recognition
Audits
Surveys
Feedback
Whole Person
Expectations
Interaction
Process
Education
ResourcePlanning
Measurement
PurposeContinuous
Improvement
Key Components of the Safety ProcessKey Components of the Safety Process
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Education
Resources
Empowerment &Commitment
Positive Process
Mission / Vision
Teamwork
Authority
Responsibility
Accountability
Rules
Counsel
Policy
Schedule
Stop Unsafe Acts or Conditions
Commitment
Consistency
Key Components of the Safety ProcessKey Components of the Safety Process
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Education
Resources
Empowerment &Commitment
Positive Process
Mission / Vision
Recognition
Freedom to Try
Trust
Fun/Interesting
Individual
Team
Plant
Structure Teams
Key Components of the Safety ProcessKey Components of the Safety Process
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Standardized Daily Management System
Models, Common Language
Standardized Problem-Solving Approach
Standardized Education Process
Consistent Measurement Process
Empowered and Engaged Associates
The Journey to World Class PerformanceThe Journey to World Class Performance
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1. Give employees the tools they need to lead the safety process (education, time, resources, etc).
2. Leadership must serve as sponsors - make yourself available!
3. Communicate well with the team.Do not shoot the messenger.
4. Support their ideas. Everyone deserves to be heard!
5. Understand that SAFETY should be integrated into the organization’s daily functions.
How Do You Empower People ?How Do You Empower People ?
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To calculate % employee involvement, at least one of the following criteria must be met:
• serve as a Steering Committee member• serve as a Sub-Committee member• perform diagnosis / audits (equipment & conditions)• train / educate other employees in safety• serve as a safety team leader• perform observations (behavior)• be involved in a hazard reduction process
How Do You Measure Involvement?How Do You Measure Involvement?
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What do you really measure?
Does it have the ability to drive your process towards zero incidents?
How Do You Measure Involvement?How Do You Measure Involvement?
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Safety Way Process: How It WorksSafety Way Process: How It Works
Key Components of SystemCommitment
Education
Audits
Measures
Activities
Analysis
Zero Thinking
Organizational Alignment
Change Readiness
Value Driven
Corporate Guidelines
Site Assessments
Strategic Planning
Multi-level Communication
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Safety Way Process: How It WorksSafety Way Process: How It Works
Commitment
Education
Audits
Measures
Activities
Analysis
Gap Analysis
Verify the Tasks
Leading and Lagging Indicators
Scoreboards
Business Case
Surveys
Observation
Committee Reviews
Key Components of System
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Safety Way Process: How It WorksSafety Way Process: How It Works
Commitment
Education
Audits
Measures
Activities
Analysis
Technical & Soft Skills
Build the Process
Incorporate Compliance and Standards
Key Components of System
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Safety Way Process: How It WorksSafety Way Process: How It Works
Commitment
Education
Audits
Measures
Activities
Analysis
Awareness
Establish Motivational Methods
Project Management
Organize and Train
Key Components of System
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Safety Way Process: How It WorksSafety Way Process: How It Works
Commitment
Education
Audits
Measures
Activities
Analysis
Conditions & Equipment
Behavior Observations
Causation Tools
Behavioral Development
Key Components of System
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Safety Way Process: How It WorksSafety Way Process: How It Works
Commitment
Education
Audits
Measures
Activities
Analysis
Incident Profiles
Job Safety Analysis
Risk Assessments
Correctional Methods
Key Components of System
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Roles and Responsibilities of a Safety ProcessRoles and Responsibilities of a Safety Process
LeadershipLeadership
ManagementManagement
EmployeesEmployees
Establish Safety as a Value, Demonstrate Commitment to the
Journey
ROLE in the Safety Process RESPONSIBILITY of each Role
Provide the ‘Tools to Improve’, Sustain the Gains
Empower and Engage
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Safety becomes an integral part ofCompany’s Operational Excellence Strategy
Safety as a Corporate ‘Value’ SystemSafety as a Corporate ‘Value’ System
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Continuous Improvement
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What is the
CHANGEthat must occur?
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To Achieve an injury-free workplace we must change the practices…
Organizationallyand Individually
This is Culture Change
What has to Change:What has to Change:
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Commitment at all Levels (Vision, Modeling, Time, Structure)
Measure and Review (Inputs & Outputs)
Communications (Recognition/Accountability)
Education (Leading Change, Subject Matter)
Audits & Analysis (Standardizing, Improvement)
Culture Change:Culture Change:
Organizational:
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It IS about a CONTINUOUS IMPROVEMENT SYSTEM
that concurrently achieves
Organizational and IndividualCHANGE
in the uncompromising pursuit of zero.
Culture Change:Culture Change:
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Questions?